Network Operations Project Manager

A rapidly scaling provider in the Telecommunications & Enterprise Network Infrastructure sector, we design, deploy and maintain mission-critical data networks for Fortune 500 clients across manufacturing, retail and fintech. Our Network Operations Center (NOC) manages multi-vendor environments 24 7, ensuring five-nines availability and seamless user experience. To keep pace with expanding projects, we seek an on-site Network Operations Manager to own delivery, governance and continuous improvement across complex network roll-outs and upgrades.

• Lead end-to-end project delivery for LAN/WAN, SD-WAN and cloud connectivity initiatives, ensuring scope, schedule and cost targets are met.


• Run daily operations governance for the NOC incident triage, change approvals and outage communications driving MTTR reduction.


• Coordinate cross-functional teams and vendors, maintaining accurate project plans, RAID logs and status reports for CXO stakeholders.


• Establish and track KPIs & SLAs, leveraging ITIL practices and automation dashboards to highlight risk and performance trends.


• Own compliance for network security, capacity and documentation audits, enforcing standards and best practices across sites.


• Champion continuous service improvement post-mortems, root-cause analysis and process optimisation to elevate customer satisfaction.

• 10+ years in network operations or service delivery with 3+ years managing projects or programs.


• Strong grasp of routing, switching, firewalls, SD-WAN and monitoring tools (SolarWinds, NetScout, Cisco DNA).


• Hands-on experience applying ITIL v3/4 processes for incident, problem and change management.


• Proven track record delivering multi-site network upgrades within strict timelines and budgets.


• Exceptional communication and stakeholder management skills; ability to distil technical detail for executives.


• Project management certification (PMP/Prince2) or equivalent practical expertise.

• Exposure to large-scale cloud networking (AWS, Azure, GCP) and automation (Ansible, Terraform).


• Experience working with telecom carriers and global delivery centres.


• ITIL Expert or Lean Six Sigma credentials.

• Dynamic on-site environment with direct ownership of high-visibility, global projects.


• Continuous learning budget for certifications and emerging network technologies.


• Collaborative, outcome-oriented culture that rewards innovation and accountability.

Location: India (on-site). Apply now to shape resilient, future-ready networks that power digital transformation worldwide.