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5.0 - 10.0 years

5 - 9 Lacs

Gurugram

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About the Role: OSTTRA India The RoleSenior Network Engineer The Team The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for you We are looking for highly motivated technology professionals who will strengthen our specialisms, and championour uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 5-10 years experience of working with Network Infrastructure to meet the needs of our expanding portfolio of Financial Services clients .This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities As a network engineer you will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data Centre and cloud network infrastructure. You will be involved in all aspect of our network infrastructure lifecycles and work with supporting and maintaining our network. Support new projects as a network resource What Were Looking For A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 5 years of experience with networks operations and architecture. Experience with network security, firewalls, VPNs and IDS/IPS solutions. Extensive experience in protocols such as BGP and MPLS Experience from working with Juniper, Palo-Alto Networks, F5, Cisco, Fortinet. Self-motivated and great under pressure. Big-picture understanding of the networking concepts behind virtual environments and various hybrid cloud initiatives Excellent verbal and written communication skills Experience from configuration management and change management. Working experience in various AWS services such as EC2, TGW, ALB, VGW, VPC, Direct-Connect, ELB, Cloud-formation Experience using network automation tools such as Terraform, Ansible, Git and Python. Excellent AWS Troubleshooting. Experience of working with Docker and Kubernetes Experience with working with data centres in US & UK. Working experience from the financial industry. Hands-on experience of Linux operating systems. The Location: Gurgaon, India About Company Statement: OSTTRAis a market leader inderivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks,providinga proven suite of Credit Risk, Trade Workflow and Optimisation services.Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operationalrisk andoptimiseprocessingtodrive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms, connectedusingpowerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf -----------------------------------------------------------

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3.0 - 5.0 years

4 - 8 Lacs

Gurugram

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About the Role: OSTTRA India The Role Network Monitoring Engineer The Team The OSTTRA Technology teamis composed of Capital Markets Technology professionals, who build,supportand protect the applications that operate our network. The technology landscapeincludeshigh-performance, high-volume applications as well as compute intensive applications,leveragingcontemporary microservices, cloud-based architectures The Impact Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets Whats in it for you We are looking for highly motivated technology professionals who will strengthen our specialisms, and championour uniqueness to create a company that is collaborative, respectful, and inclusive to all. You will have 3 - 5 years experience of Network Engineering to meet the needs of our expanding portfolio of Financial Services clients . This is an excellent opportunity to be part of a team based out of Gurgaon and to work with colleagues across multiple regions globally. Responsibilities As a network engineer you will be a member of OSTTRAs global network infrastructure team that is responsible for our office, data Centre and cloud network infrastructure. You will be involved in all aspect of our network infrastructure lifecycles and work with design, implementation and maintaining our network. What Were Looking For A degree in Computer Science or a related subject or the equivalent in knowledge and work experience A minimum of 3 years of experience with networks operations and architecture. Implement and configure monitoring solutions using Grafana and Prometheus to visualize network performance and metrics. This includes setting up Prometheus as a data source to collect metrics from various network devices and services. Design and maintain Grafana dashboards that provide real-time insights into network performance, traffic patterns, and system health, allowing for quick identification of potential issues. Utilize Prometheus's powerful querying language (PromQL) to create custom alerts and notifications based on specific thresholds and conditions, ensuring proactive monitoring of network health. Utilize additional network monitoring tools such as Nagios, Zabbix, SolarWinds, and PRTG to enhance overall network visibility and performance. Integrate AlOps network monitoring tools to leverage artificial intelligence for proactive issue detection and resolution. Monitor network performance, identify anomalies, and provide timely alerts on critical issues. Collaborate with network engineers to optimize network configurations and troubleshoot performance-related problems. Develop and maintain comprehensive documentation for network monitoring processes and procedures. Analyze network traffic patterns and provide insights for capacity planning and performance improvements. Implement automation solutions to streamline network monitoring processes and enhance operational efficiency. The Location: Gurgaon, India About Company Statement: OSTTRAis a market leader inderivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks,providinga proven suite of Credit Risk, Trade Workflow and Optimisation services.Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operationalrisk andoptimiseprocessingtodrive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprisingall trading relationships and paradigms, connectedusingpowerful integration and transformation capabilities. About OSTTRA Candidates should note that OSTTRAis an independentfirm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global providesrecruitmentservices to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joiningour global team of more than 1,200 posttrade experts. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ yearsMarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.Learn more atwww.osttra.com. Whats In It For You Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf -----------------------------------------------------------

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9.0 - 12.0 years

13 - 17 Lacs

Chennai

Hybrid

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Service designer with expertise on building NOC and transitioning SD-WAN, LAN Operations, NOC Build, Operation lead. Define operation structure, policy and procedures based on analysis of the current LAN operations of branches and the maintenance model provided by Regional WAN Project Everyone-Managerial skills - Lead a team of network engineers at least 5 years Experience managing people Ability to support North America customers in a client facing role Technical Skills- Strong proven operational experience in routing and switching in a complex data center environment Experience on Cisco (Catalyst/Nexus) Routers, Switch. BAU support. Experience on Load Balancer (Citrix Netscalar /F5). Experience on Wireless (Aruba Preferred). Experience on Cisco Meraki and Cisco UCS server. Network Design and Implementation Design and manage the rollout of critical network infrastructure (Cisco) to support the various infra component (LAN/WAN), but not limited to, physical and virtual servers, middleware, storage systems, database, virtualization/cloud delivery models etc. Evaluate Network architectures and technologies, LLD and HLD Strong proven operational experience in network operations including incident, change and problem management Engage with management, user groups, and project stakeholders to understand the requirements. Troubleshoot technically complex issues in the network environment and resolve them in minimal time Understand the business objectives, needs and requirements, translate them into technical requirements. Mentor and Groom network technology team members Perform Capacity planning Evaluate and recommend technologies and available vendor offerings for various business requirements. Gather capacity and performance information and translate them to new design and upgrade/enhancement. Participate as a key member on architecture related discussions to ensure technology decisions are aligning to data center business needs. Certifications: CCNP, CCIE, CCSA, CCSE are preferred Ability to interact with various levels of management, customers. This includes possessing a level of professionalism and business maturity Ability to collaborate with various team, share relevant information, seek to convince others, know how to listen effectively and promote a team spirit Creativity, problem solving and analytical skills to effectively translate technical issues into key activities and develop new methods and approaches to satisfy requirement. L1 Panel L2 Panel.

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12.0 - 15.0 years

12 - 20 Lacs

Mumbai

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The candidate will possess in-depth expertise in service delivery excellence, efficient route management, network optimization, both scheduled and unscheduled& vendor management. A track record of scaling operations, driving operational efficiency,

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1.0 - 3.0 years

3 - 5 Lacs

Ahmedabad

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1. Basic Configuration and Network Troubleshooting 2. Monitor Network infrastructure and provide L1 Network support 3. Manage CISCO routing, switching and WAN technologies and network services leverage tools 4. Handle incident/Task related to network by following process and standard 5. Hands on troubleshooting experience in enterprise LAN and WAN environment 6. Remote management and monitoring of network operations 7. Coordinate with Various telecommunication services providers (ISP) to resolve circuit problem. 8. To open ticket with OEM and coordinate with OEM for replacement and regular updates to stakeholders. 9. Daily call summary preparation 10. Network devices IOS upgradation 11. Basic understanding of network management protocols like SNMP, SSH, Syslog.

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10.0 - 15.0 years

7 - 11 Lacs

Pune

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Data Network Engineer - L3 Job Brief Description We are looking for a Network Engineer to design, implement, maintain, and support our growing network infrastructure. You will be part of data network team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet business objectives and SLAs. Responsibilities Scoping and architecting of Network infrastructure solutions Design of WAN/MPLS, and LAN networks, SDWAN Implementation experience Design company LANs, WANs, trust zone architectures, wireless networks, internet access, 3rd party access, Wireless network, cloud service provider connectivity and VPN solutions. Must have Depth knowledge of Routing & Switching. Strong security understanding and well versed with Infoblox, Firewall, Load Balancer, Zscaler (proxy) and other multi-vendor technologies. Develop and communicate network infrastructure strategies, design standards, and related tactical plans. Research and recommend next generation network technology, products, & services. Consult peer groups, business units and corporate stakeholders in the development of project plans & architectures. Provide technical direction and assistance to Network Engineers, peer infrastructure groups and other technology stakeholders in the company. Take a holistic approach to developing technology plans incorporating technical, business, financial, process and human resourcing aspects. Conduct research and make recommendations on products, services, protocols, and standards in support of all network procurement and development efforts. Serve as Tier 4 Support for network operations in corporate, retail, cloud and data center network environments. Support typically involves very occasional troubleshooting, maintenance, repair, and integration activities upon escalation. REQUIREMENTS FOR SUCCESS: Must have CCIE ( Lab) or equivalent certification or skillset Advanced Switching/Routing, Security and/or Cloud certs or equivalent experience. Experience with designing and building LAN, MAN, WAN, internet, VPN, WiFi, data center network environments. 10+ years in a multinational enterprise environment that operates 7x24 services to a multitude of customers and business units. At least 4 of those 7 years in an architect or principal engineer role for one or more large, complex networks. Technical leadership experience in a large, complex enterprise Experience dealing with compliance-related regulations like PCI, HIPAA, GDPR, etc. is preferred. Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customers business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy Mandatory Skills: Network Operations - Utilities. Experience5-8 Years.

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8.0 - 10.0 years

17 - 22 Lacs

Hyderabad

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Role Purpose The purpose of the role is to define and develop Enterprise Data Structure along with Data Warehouse, Master Data, Integration and transaction processing with maintaining and strengthening the modelling standards and business information. Do 1. Define and Develop Data Architecture that aids organization and clients in new/ existing deals a. Partnering with business leadership (adopting the rationalization of the data value chain) to provide strategic, information-based recommendations to maximize the value of data and information assets, and protect the organization from disruptions while also embracing innovation b. Assess the benefits and risks of data by using tools such as business capability models to create an data-centric view to quickly visualize what data matters most to the organization, based on the defined business strategy c. Create data strategy and road maps for the Reference Data Architecture as required by the clients d. Engage all the stakeholders to implement data governance models and ensure that the implementation is done based on every change request e. Ensure that the data storage and database technologies are supported by the data management and infrastructure of the enterprise f. Develop, communicate, support and monitor compliance with Data Modelling standards g. Oversee and monitor all frameworks to manage data across organization h. Provide insights for database storage and platform for ease of use and least manual work i. Collaborate with vendors to ensure integrity, objectives and system configuration j. Collaborate with functional & technical teams and clients to understand the implications of data architecture and maximize the value of information across the organization k. Presenting data repository, objects, source systems along with data scenarios for the front end and back end usage l. Define high-level data migration plans to transition the data from source to target system/ application addressing the gaps between the current and future state, typically in sync with the IT budgeting or other capital planning processes m. Knowledge of all the Data service provider platforms and ensure end to end view. n. Oversight all the data standards/ reference/ papers for proper governance o. Promote, guard and guide the organization towards common semantics and the proper use of metadata p. Collecting, aggregating, matching, consolidating, quality-assuring, persisting and distributing such data throughout an organization to ensure a common understanding, consistency, accuracy and control q. Provide solution of RFPs received from clients and ensure overall implementation assurance i. Develop a direction to manage the portfolio of all the databases including systems, shared infrastructure services in order to better match business outcome objectives ii. Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution for the big/small data iii. Provide technical leadership to the implementation of custom solutions through thoughtful use of modern technology iv. Define and understand current issues and problems and identify improvements v. Evaluate and recommend solutions to integrate with overall technology ecosystem keeping consistency throughout vi. Understand the root cause problem in integrating business and product units vii. Validate the solution/ prototype from technology, cost structure and customer differentiation point of view viii. Collaborating with sales and delivery leadership teams to identify future needs and requirements ix. Tracks industry and application trends and relates these to planning current and future IT needs 2. Building enterprise technology environment for data architecture management a. Develop, maintain and implement standard patterns for data layers, data stores, data hub & lake and data management processes b. Evaluate all the implemented systems to determine their viability in terms of cost effectiveness c. Collect all the structural and non-structural data from different places integrate all the data in one database form d. Work through every stage of data processinganalysing, creating, physical data model designs, solutions and reports e. Build the enterprise conceptual and logical data models for analytics, operational and data mart structures in accordance with industry best practices f. Implement the best security practices across all the data bases based on the accessibility and technology g. Strong understanding of activities within primary discipline such as Master Data Management (MDM), Metadata Management and Data Governance (DG) h. Demonstrate strong experience in Conceptual, Logical and physical database architectures, design patterns, best practices and programming techniques around relational data modelling and data integration 3. Enable Delivery Teams by providing optimal delivery solutions/ frameworks a. Build and maintain relationships with delivery and practice leadership teams and other key stakeholders to become a trusted advisor b. Define database physical structure, functional capabilities, security, back-up and recovery specifications c. Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results d. Monitor system capabilities and performance by performing tests and configurations e. Integrate new solutions and troubleshoot previously occurred errors f. Manages multiple projects and accurately reports the status of all major assignments while adhering to all project management standards g. Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects h. Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams i. Recommend tools for reuse, automation for improved productivity and reduced cycle times j. Help the support and integration team for better efficiency and client experience for ease of use by using AI methods. k. Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams l. Ensures architecture principles and standards are consistently applied to all the projects m. Ensure optimal Client Engagement i. Support pre-sales team while presenting the entire solution design and its principles to the client ii. Negotiate, manage and coordinate with the client teams to ensure all requirements are met iii. Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor Mandatory Skills: Network Operations - Utilities. Experience8-10 Years.

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3.0 - 5.0 years

7 - 11 Lacs

Bengaluru

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Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a clients business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit clients business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects Mandatory Skills: Network Operations - Utilities. Experience3-5 Years.

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5.0 - 8.0 years

3 - 7 Lacs

Hyderabad

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Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Network Operations - Utilities. Experience5-8 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Bengaluru

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Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: 5G Network Operations. Experience5-8 Years.

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2.0 - 5.0 years

4 Lacs

Bengaluru

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Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Business Customer Experience team seeks an experienced Tier 2 leader to establish and drive our advanced support operations. This is a new role and in this role, selected candidate will develop comprehensive troubleshooting run books and establish technical metrics focusing on critical network performance indicators including latency thresholds, packet loss rates, jitter tolerance, and overall network availability. The ideal candidate will implement KPIs tracking mean-time-to-restore (MTTR), first-contact resolution rates, service degradation patterns, and network performance trends across our global infrastructure. Youll be responsible for monitoring service health through key network metrics, managing technical escalation workflows, and ensuring consistent incident resolution while maintaining optimal end-to-end network performance. Experience with satellite network operations and support systems is essential, as youll collaborate with engineering teams to resolve complex technical issues involving network stability, throughput optimization, and service quality improvements. The role requires expertise in driving operational excellence through quantifiable technical metrics, optimizing team performance, and maintaining high customer satisfaction in a 24x7 technical support environment. Bachelors degree in Business, Operations Management, or related field 7+ years of experience in enterprise support/service operations management Track record of successfully implementing and scaling support operations Experience working with global teams across multiple time zones Strong understanding of service level management and quality metrics Demonstrated experience in workforce management and capacity planning AWS Direct Connect or NETDEV knowledge Knowledge of common support tools and ticketing systems Multi-lingual capabilities would be an advantage

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1.0 - 3.0 years

3 - 6 Lacs

Noida

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Routing and Specialist - Network Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Responsibilities: Gather requirements, analyze technical networking issues and provide options and recommendations. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area. Supporting customer environments on 24x7x365 basis. Mandatory: Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind Network support and/or Network operations experience of 1-3 years Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network Advanced knowledge and troubleshooting skills to support wireless infrastructures. Advanced skills in gathering requirements and designing / implementing / supporting network solutions Advanced skills and knowledge and adherence to Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals Experience :- 1 - 3 years of relevant experience or equivalent combination of education and work experience. Skills :- Good troubleshooting skills Customer facing skills Good verbal and written communication skills. Educational Qualification :- B.Tech. or Any Graduate Minimum Certifications or Professional Credentials:- Minimum of CCNA level certification.

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9.0 - 14.0 years

15 - 30 Lacs

Bengaluru

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We are looking for an experienced Senior Network Engineer with strong expertise in SD-WAN and extensive background in enterprise and telecom network infrastructure. This role involves supporting and monitoring our global network infrastructure to ensure high availability and reliability. Position Requirements Bachelors degree in Technology or any related field. Minimum 9 years of experience in enterprise or telecom network infrastructure. Excellent communication skills (written and oral), with the ability to effectively interact with both technical and non-technical staff. Strong presentation skills, quick learner, self-initiated, and a team player. Open to working in shifts to provide 24x7 support and monitoring. Strong interpersonal skills to collaborate with diverse teams. Exceptional analytical and problem-solving capabilities with demonstrated ability to meet deadlines. Experience managing requests, changes, and incidents for network infrastructure. Ability to work with global teams on IT projects. Strong time management skills to handle multiple tasks and meet tight deadlines. Self-motivated, constructive, and positive attitude. Familiarity with ITIL framework and infrastructure management processes. Technical Skills Expertise in troubleshooting large data center and WAN network environments. Proficient in Routing, Switching, Wireless, Load Balancers, WAN Optimizers, DNS, DHCP, VXLAN, and VPN. Knowledge and hands-on experience with automation/scripting for task automation. Expert knowledge of at least one major cloud technology: Azure, AWS, or GCP . Hands-on experience with SD-WAN products such as SilverPeak . Deep understanding of network device administration: Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless. Experience with Fiber Optic networks, MPLS/WAN/LAN management. Expert level knowledge of routing protocols like BGP and OSPF. Experience with large deployments of Infoblox and Aruba ClearPass. In-depth knowledge of network protocols including VRRP, HSRP, STP, LACP, SNMP. Strong customer focus and end-user service orientation. Proficiency with productivity tools: Word, Excel, PowerPoint, and Visio. Certifications CCNP certification or equivalent is highly desirable. Responsibilities 24x7 remote network monitoring and management. Ownership of network issues and providing support for corporate and shared network environments. Drive resolution for critical P1/P2 network issues (Break-Fix). Coordinate with external vendors on operational issues and projects. Provide hardware support and maintenance for all networking equipment. Manage existing and new networking solutions, ensuring network uptime and stability. Lead network-related projects like site expansion, hardware refresh, and technology upgrades. Handle escalations from L1/L2 teams and provide timely resolutions. Document outages and circuit downtimes; manage incident reporting. Identify corrective actions for critical incidents and lead problem management efforts. Collaborate with internal users to assess network needs and design solutions. Maintain comprehensive documentation and change control processes. Mentor junior engineers and provide guidance during network changes. Monitor event logs proactively to identify and resolve potential issues. Attend and actively participate in scheduled network change meetings. Ensure proper shift handover and timely updates between shifts. Additional Information Night shift or rotational shift hours. 5 days work week. Cab facility will be provided for commuting. Virtual Interview

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7.0 - 12.0 years

5 - 9 Lacs

Bengaluru

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Location(s): Quay Building 8th Floor, Bagmane Tech Park, Bengaluru, IN Line Of Business: Technology Services Group(TSG) Job Category: Engineering & Technology Experience Level: Experienced Hire At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 7+ years experience in global network support team Solid knowledge and experience in BGP peering, routing/switching, MPLS, ISIS, and OSPF Understanding core Networking concepts Proficiency in network troubleshooting tools (Wireshark, Azure Network Watcher, Log Analytics). Network security: Understanding of network security principles and practices, including access control and information transfer policies Experience investigating complex issues and performing corrective actions, proven track record in leading major incident recovery. Highly impactful problem-solving skills and attention to detail. Knowledge on Python, Ansible, Stackstorm is a plus Experience working with ITSM systems such as ServiceNow. Customer focused & solutions driven Exceptional written and verbal communication skills. Education Proven hands-on network engineering experience CCNP or higher (CCIE and/or CISSP highly valued) Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Solid understanding of the OSI or TCP/IP model Hands-on experience with monitoring, network diagnostic and network analytics tools Responsibilities Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS) Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending, and capacity planning Provide Level-2/3 support and troubleshooting to resolve issues Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the company s security team Liaise with vendors and other IT personnel for problem resolution Implement global risk controls / security measures and best practices to manage risk. Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes. Conduct regular system audits and security assessments. Participate in rotational weekend shifts OR on-call and provide after-hours support. Leads service recovery from major incidents and facilitates mitigation within the SLO targets. Identify root cause and implement permanent solutions. Develop and maintain documentation for application configurations, processes, and procedures including SoPs Provide expert technical support and solve complex problems Provide training to end-users and other team members as needed Work collaboratively with business and technology stakeholders in achieving full ITIL process compliance, including incident, change, problem, configuration and major incident processes. Work closely with the cybersecurity team to ensure applications and infrastructure meet key operational security metrics. Drive continuous improvement through the adoption of automation and orchestration. Identify opportunities to optimize performance, reliability, and cost. Interaction across TSG towers and other business support areas for problem escalations, resolutions, reporting and coordination. About the team The Network Support Team, part of the Technology Services Group (TSG), is committed to maintaining and enhancing the reliability and efficiency of our enterprise network infrastructure. We are currently looking for a skilled and motivated Network Support Engineer to become an integral part of our global team. This position is crucial for supporting our network operations and improving the resolution time for network-related incidents. As a vital member of the Network Support Team, you will play a key role in the maintenance and optimization of our network systems. Your expertise will help ensure seamless connectivity, high performance, and overall reliability within our organization. We emphasize a proactive approach to network management, enabling us to quickly identify and resolve issues, thereby minimizing service disruptions

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7.0 - 14.0 years

20 - 25 Lacs

Gurugram

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The Senior Cloud Network Engineer is accountable for integrating new functional devices, VNF/CNF services, connectivity and on time error-free configuration changes in Orange SD-X network and respective services, using HMI (CLI, Gitlab pipelines, scripts) or contribute to coding intended for this purpose In order to accomplish this goal, this individual will interface with Vendors and internal entities responsible of Cloud Infrastructure and services design,deployment and monitoring of hardware and services (including operational teams) This individual will also need to develop and provide the highest level of support related to SDN/OPC Infrastructure Operational validation of cloud network infrastructure, service design, orchestration chain, security flows, network related changes Create, test and maintain reusable code (Python/Ansible scripts, APIs) intended to deploy and maintain shared cloud infrastructure elements based on input from Vendors, Design and operational teams Study and build of migration plans to implement target topology and/or design Coordinate and activate managed customer SDN changes: Create detailed and clear Infrastructure or Service Change Guidelines to Network Operations to smoothly implement changes with a combination of automated and manual steps including fallback and pre-post checks checkpoints Proactive audit of Cloud infrastructure to identify potential vulnerabilities and weakness Own infrastructure and service levelling, compliance to security and engineering rules and ensure minimum level of operational and security weaknesses on the SDN infrastructure Minimum of 8 years related work experience in organizations within the Telecom or IT/Software industry Python and/or Ansible experience on IT/networking environment Agile and Devops experience Hosted Wholesale OINIS

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10.0 - 12.0 years

20 - 25 Lacs

Hyderabad, Chennai

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Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Senior Platform Engineer (Senior - Network Observability Engineer) in Network Observability will be responsible for Administering and Leading the DTCC Network Infrastructure Monitoring tools. This role will partner with the Network Observability Engineering team to ensure that ensure monitoring and instrumentation are properly configured in all critical locations of the Network. The role will work closely with DTCC Network Operations and Network Engineering teams to understand troubleshooting challenges and translate the challenges into action plans using Topology analysis and visualization using a suite of tools at DTCC. Your Primary Responsibilities: Data collection: Gather information from network devices like routers, switches, firewalls, servers, and endpoints. This data includes network traffic, log files, SNMP MIB file maintenance and device statistics. Data analysis: Use advanced analytics to process and analyze the data to identify patterns, anomalies, and trends. Documentation: Create documentation, schematics, templates and presentations for operational use, management and stakeholders. Ensure Disaster Recover Steps and High Availability principles are maintained at all times. Troubleshooting: Use the data to identify root causes of issues and troubleshoot complex connectivity issues. Visualization: Create custom dashboards and visual representations to gain insights from the data. Collaboration: with Engineering and Operations teams to ensure end to end support for design, implementation, and operations. Solutions should support end to end success. Enhancing User Experiences: Observability engineers identify areas for improvement in user experiences by analyzing telemetry data, optimizing performance, and reducing bottlenecks Qualifications: Minimum of 6 years of related experience Bachelors degree preferred or equivalent experience Fosters a culture where honesty and transparency are expected. Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed. Specific Skills & Technologies Participate in Network Engineering System Design and Implementation Projects to ensure observability principles are applied to every project. Provide insights and guidance on telemetry requirements, instrumentation strategies, and best practices to ensure observability is built into the system from the ground up. Partner with Observability Engineers to develop dashboards and routines to constantly provide an overview of the health of the DTCC network ensuring business readiness at all times. Strong understanding in technologies like: Splunk, NetBrain, OpenText tools suite, SolarWinds, Event Management Tools, syslog, Network Analysis Tools, Gigamon Packet Directors, SNMP, and Packet Capture tools. Advance knowledge of networking monitoring protocols, such as: SNMP v3, netflow, etc. Extensive experience managing an NPM/APM tool like NNMi, SolarWinds, etc is required. Ability to monitor and analyze performance of Network systems using a diverse set of Network Capabilities and a variety of tools. Strong Network Troubleshooting skillset in a Network Campus & Data Center environment. Ability to help solve sophisticated challenges using modern Network Monitoring, Observability, alerting, reporting, dashboarding technologies.

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5.0 - 10.0 years

5 - 9 Lacs

Gurugram

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Google Cloud Platform Architecture Good to have skills : Cloud Network Operations, React.jsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will collaborate with teams to ensure successful project delivery and contribute to key decisions. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of new features- Conduct code reviews and provide technical guidance to team members Professional & Technical Skills: (Project Specific)-Mandatory Certifications:GCP Associate Cloud Engineer OR GCP Professional Cloud Architect-MUST HAVE S:Hands-on experience in setting Cloud foundations/Landing zone, Cloud infrastructure design, network architecture design & implementation, Cloud security, logging & monitoring, -Hands-on experience in at least two or more disciplines :GKE migration, GCVE migration, CloudBuild & Cloud Run, VM migration to GCE, CI/CD pipeline, -Hands-on experience in writing Infrastructure-as-code using terraform scripting. -Excellent verbal & written communication in English.- Must To Have Skills: Proficiency in Google Cloud Platform Architecture- Good To Have Skills: Experience with Cloud Network Operations- Strong understanding of cloud architecture principles- Hands-on experience in designing and implementing scalable cloud solutions- Knowledge of containerization technologies like Docker and Kubernetes Additional Information:- The candidate should have a minimum of 5 years of experience in Google Cloud Platform Architecture- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

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15.0 - 20.0 years

3 - 6 Lacs

Bengaluru

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Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Analytics Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationBE Summary :Develop and maintain network automation scripts, tools, and workflows using Python, Ansible, Terraform, and other technologies. Implement and troubleshoot network automation solutions for various network devices, platforms, and services, such as routers, switches, firewalls, load balancers, VPN, SD-WAN, etc. Design, develop, and implement automation solutions using Python/Ansible to streamline network operations and enhance efficiency. Utilize protocols such as Netconf and Restconf to interact with network devices programmatically.Should be well acquainted with Network libraries of Python :Netmiko/Paramiko/Napalm Roles & Responsibilities:Analyzing Automation requirements.Creating and implementing test scripts.Analyzing test results.Collecting test requirements.Developing strategies for the implementation of tests.Test planning.Preparing reports and documentation.Integrating automation tools.Develop Automation Framework for different platforms (CISCO/ARISTA/F5/Bluecat) Professional & Technical Skills: Creating Automated reports queried from the device console.Generate network utilization reports via automations.Determine the automation capabilities (e.g. APIs) of the products and platforms involved.Design workflow and inventories that will serve as the foundation for building an automation solution.Identify the problem to be solvedwhat needs to be automated and whyDevelop automated validation and testing procedures for network infrastructure.Passion for customer experience and successSolicitude in helping customers throughout their automation journey.A collaborative, team approach, working on internal and external efforts.The drive necessary to see a project through to completion.Experience automating network configuration deployment using modern scripting languages (e.g. JavaScript, Python/Ansible)Bachelors degree in information technology related field of study with a network/software engineering Understanding of network infrastructure and network hardware. LAN and WAN experienceMin 6 years of experience in network automation and programmability.Cisco Certified Devnet ProfessionalExperience with Data Analytics and Reporting tools such as Tableau and Power BI Additional Information:Familiar with Robotic Process Automation (RPA), SQL queries, REST API, PowerApps and Power AutomateExperience working in extremely large-scale computing infrastructures. Proven ability to work effectively across multiple teams. A 15 years full time education is required. Qualification 15 years full time educationBE

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3.0 - 5.0 years

5 - 9 Lacs

Navi Mumbai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a detail-oriented and proactive Usage Assurance Analyst to join our team. The primary responsibility of this role is to ensure accuracy in revenue streams by performing thorough reconciliation processes between mediation systems and billers. The ideal candidate will be vigilant in identifying and resolving issues related to usage and revenue, ensuring a seamless experience for our customers.1.Reconciliation:Perform reconciliation between mediation systems and billers to ensure accuracy in revenue and usage data.2.Issue Identification:Highlight and report discrepancies related to usage and revenue to the concerned teams. Ensure that these issues are resolved promptly to avoid any customer impact.3.Switch Level Monitoring:Monitor switch levels closely to detect and resolve any anomalies in real-time, ensuring smooth operations.4.Billing Cycle Management:Track and manage all issues related to billing cycles. Ensure timely follow-up and resolution to maintain accurate and timely billing processes.5.Reporting:Prepare and maintain detailed reports on reconciliations, anomalies, and billing cycle issues for internal review and continuous process improvement.6. 3-4 years of experience in telecom billing, billing operations7. Strong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements8. Collaborate with cross-functional teams including IT & operations to identify and resolve Usage assurance issues9.Conduct regular audits and reviews of billing systems, contracts, and processes to ensure compliance with regulatory requirements and industry standards.10. Develop and maintain key performance indicators (KPIs) to measure the effectiveness of Usage assurance activities and report on performance to senior management.11. Excellent analytical skills with a keen attention to detail and the ability to identify patterns and anomalies in large datasets. What are we looking for Qualifications:Bachelors degree.Strong analytical skills with the ability to identify discrepancies and resolve them efficiently.Experience in usage assurance, reconciliation processes, or billing in a telecom or financial services environment.Excellent communication skills, with the ability to liaise effectively with different teams.High attention to detail and the ability to manage multiple tasks simultaneously.Experience/Understanding with mediation systems and billing platforms.Knowledge of telecom networks and switch level monitoring.Proficiency in data analysis and reporting tools. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 8.0 years

6 - 11 Lacs

Navi Mumbai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Strong understanding of telecom billing systems, revenue recognition principles, and regulatory requirements.Fraud detection through product UAT5-6 years of experience in telecom revenue assurance, billing operations, or financial analysis/audit in the telecommunications industry.Experience in pre-bill & post bill validation and complete understanding of bill generation.Experience in reviewing contract and suggesting changes in supportable language.Should have worked on- Revenue Assurance controls and perform data analytics to detect revenue leakages by monitoring real-time data transactions through billing system and network architectures.Data driven risk intelligence through advanced Risk framework (detect multiple leakages and identify unbilled revenue).Continuous monitoring of data stream from partner operators and internal sources.Assist in curbing revenue leakage and maximizing cash flow by identifying anomalies between contract and billing history. Recurring audits to detect errors and fraud by analyzing the network elements transaction & data flow. What are we looking for Excellent analytical skills with a keen attention to detail and the ability to identify patterns and anomalies in large datasets.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex concepts to non-technical stakeholders.Proficiency in data analysis tools and techniques, such as SQL, Excel, and data visualization software like Power BI Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

4 - 8 Lacs

Navi Mumbai

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Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Telecom background with good knowledge of revenue assuranceAnalyzing data to identify trends and opportunities for improvement in day-to-day process and enhance revenue recovery opportunitiesExpert knowledge of MS Office products (Excel, Access, PowerPoint)Good Analytical Skills / Effective communication and presentations skillsStrong planning, Critical Thinking & Creative problem-solving approach is expected What are we looking for Candidate should have strong interpersonal skills and stakeholder managementAbility to take initiative, work independently and self-motivated personPrevious experience in Revenue Assurance part will be an added advantage Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 6.0 years

3 - 8 Lacs

Gurugram

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Job Title - GN-Comms & Media -Mobile Private Networks Consultant Management Level: 9-Team Lead/Consultant Location: Gurugram, DDC1A, NonSTPI Must-have skills: Intelligent Networks Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Work in teams to deliver projects for global clients, and be responsible, with minimal supervision, for: Independently liaise with customers and convincingly present solutions - especially in an unstructured and ever-changing client environment. Be able to independently question the customer, when required Gather business requirements from client stakeholders via interactions like interviews and workshops Understand customer needs and translate them to business requirements (business requirement definition), business process flows and functional requirements thereby acting as an interface between business and technology teams Ability to understand the as-is process; understand issues with the processes which can be resolved either through technology or process solutions and design detail level to-be process with all stakeholders Engage all the stakeholders as a virtual team (Customer, Development and Accounts team, Product manager, operations) for sales origination, solutioning and delivery Propose solutions to the client based on gap analysis for the existing platforms against industry benchmarks Business Development: Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for different areas Support proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables Develop assets and best practices, point-of-view, research, or white papers for use by the team and larger community Your experience counts! MBA from a Tier 1 and Tier 2 school and Engineering from Tier 1 school or rich relevant industry experience Diversity Candidates preferred Candidate should have 1-6 years experience of working with consulting / services provider firms in the telecom networks service assurance domain. Direct onsite experience (i.e., experience of facing client inside client offices in India or abroad) is mandatory Exposure to global clients is preferred Have done a project delivery or performed POC related to use-case enablement using Private network Certifications related to BPMN, eTOM, ITIL, SID, TAM or similar is good to have Should have Impeccable team management skills with an ability to engage effectively with multiple stakeholders Strong analytical, problem-solving skills and good communication skills Should have Cross-cultural competence with an ability to thrive in a dynamic environment Preferable working knowledge of Automation across RPA / Artificial Intelligence / Machine Learning etc. Good experience of team Management Coach and mentor team members in projects, on asset development, BDs, and overall professional development Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities. Comms & Media (C&M) is one of the Industry Practices within Accentures S&C Global Network (CN) team. It focuses in serving clients across specific Industries Communications, Media & Entertainment. Communications Focuses primarily on industries related with telecommunications and information & communication technology (ICT). This dynamic team serves most of the worlds leading wireline, wireless, cable and satellite communications and service providers. Media & Entertainment Focuses on industries like broadcast, entertainment, print and publishing. Globally, Accenture Comms & Media practice works to develop value growth strategies for its clients, who are top-notch organizations, and help improve their offers and go-to-market performance and maximize organizational effectiveness. We work on end-to-end projects delivering management and technology consultancy to help our clients achieve greater profitability, quality, and reliability. From multi-year major systems integration transformation deals to shorter more agile engagements, we have a rapidly expanding portfolio of hyper-growth clients and an increasing footprint with next-gen technology and industry practices, with the following requirements: Deep expertise in one or more Telecom Domains Lead delivery of small to medium-size teams to deliver management consulting projects for global clients. Lead innovation transformation programs and process enablement for our clients Take responsibility within Comms & Media industry group or across the Products group, help build the practice, track metrics, and so on. Develop assets and methodologies , point-of-view, research, or white papers for use by the team and larger community. Support global sales team to identify and win potential opportunities within the practice. Help in drafting proposals as an expert for domain areas. Lead proposals, business development efforts and coordinate with other colleagues to create consensus-driven deliverables. Understand customer needs and translate them to business requirements, business process flows and functional requirements Experience to engage with stakeholders independently Execute a transformational change plan aligned with clients business strategy and context for change. Engage stakeholders in the change journey and build commitment for change. Bring your best skills forward to excel in the role! Technical Experience Must-Haves Experience in building 5G network strategy, Operating Model design, Process Transformation, governance & program management Experience in assessing clients current maturity and recommending the transition strategies and defining roadmap Experience in use case identification, prioritization, and monetization for Private network deployment (on prem & cloud deployment) Experience in Private network rollout planning, capacity dimensioning etc. Experience of working in multi-vendor and multi-technology ecosystem In- Depth knowledge Wireless network technologies i.e., LTE/5G, WiFi5/6, SD-WAN Good understanding of Private Network KPI definitions and measurement Good understanding of network generations, architecture, and 3GPP/ETSI/O-RAN specifications Good To Have Understanding the competitive landscape and market opportunities in Private Networks space Understanding of EPC/5G Core, Edge cloud, Multi Edge Computing (MEC), NFV, SDN and Applications Good understanding on Network Analytics - AI based Service Assurance use cases to drive business/operations benefits Good understanding of Network operations Processes, tools, operating model etc. Familiarity with microservices and CNCF services Basic understanding of SCADA, PLC, Robots, sensors of IT-OT environment, data collection and database system to control logic functions, API gateways, orchestrators, and middleware Core Skills required at least in one or more roles Experience in the role of Functional Business Analyst, Product Owners, Process Designers, Service Designers, Scrum Masters i.e. Value Architect and Tracking - Define value driver trees translating into value components and key KPIs linked to Business objectives Professional & Technical Skills: - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. About Our Company | Accenture Qualification Experience: 8-10Years Educational Qualification: Any Degree

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7.0 - 12.0 years

15 - 25 Lacs

Pune, Bengaluru

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Senior Network Consultant Roles and Responsibilities Provide architecture and technology infrastructure strategy for Customers future direction by providing briefing on new technologies and services available in the marketplace for requirements. Engage and participate in new design, solutions, and development activities. Design, upgrade, control, and configure existing network and security systems by monitoring the environment; identifying gaps; evaluating and implementing enhancements, policy, and procedures; and solving highly complex issues. Design, deploy, and migrate legacy WAN to SD-WAN cloud solutions. Carry out implementation of network projects assigned, using established process and best practice principles. Prepare high-level and low-level diagrams (HLDs and LLDs). Prepare bills of materials (BOMs), design documents, and technical presentations for the Customer. Work closely with project managers and the Customers technical authorities to ensure smooth delivery of project deliverables. Direct and guide complex network implementation. Design, install, configure, and test data networks for complex and heterogenous systems. Employ a good skillet of adopting new infrastructure knowledge and working with stakeholders for design proposal. Provide a threat intelligence feed so Customer can understand current trends and threats and make informed decisions about appropriate response actions. Proactively perform maintenance for service line (e.g., failover testing, device access audits, configuration audits, backups, patch-level validations, document validations). Data network technologies (WAN, LAN, WLAN, SD-WAN, SD-LAN, MAN, MPLS, VPN, etc.) and data communications technologies. IP routing protocols (e.g., BGP, EIGRP, OSPF, VRRP, LDP, RSVP, STP, RSTP, MSTP, multicast, and policy-based routing). Product Experience SD-WAN, SD-LAN, and campus LAN devices both wired and wireless using Cisco, HPE Aruba, Juniper, and Dell products SD-WAN: Viptela, Silver Peak Cisco Data center grade switches Cisco Nexus Cisco Software-Defined Access (SDA) and DNA Center (DNAC) Cisco Web Security appliances Cisco Identity Services Engine (ISE) Bluecoat Security Platform: proxy servers and management center DNS, DHCP, and IP Address Management (DDI): Infoblox, EfficientIP Soft Skills Customer handling and stakeholder management skills Ability to work with people in different time zones Ability to operate in a fast-paced, evolving environment; appropriately prioritize tasks; and keep abreast of the latest technology Demonstrated ability to build strong, effective customer relationships Analytical skills to interpret IT user requests and understand end-user requirements Solid knowledge of the IT Service Management framework, practices, and process experience Service delivery task skills (reporting, customer relationships, SLA management, etc.) Experience in preparing design documents and presentations during Customer workshops Excellent analytical and troubleshooting skills Strong verbal, written communication skills Creative thinking in implementing service improvements (automation, incident reduction, etc.) Willingness and flexibility to learn new technologies, scale up quickly, and adapt to different roles as situation demands

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1.0 - 3.0 years

4 - 7 Lacs

Pune

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Skill required: Network Operations - Retirement Planning Services Designation: Quality Engineering Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds What are we looking for Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: "Analyst, Client ServicesThe Client Services Analyst provides day-to-day support for retirement plan clients. Working under close supervision, this job supports clients during the onboarding process, maintains day-to-day contact with clients, and writes and issues client communications.Key Responsibilities and DutiesSupports existing client relationships by responding to client queries and requests promptly and effectively working with clients on inquiries and ensuring client expectations are met.Identifies and resolves problems and transactions for issues involving client experience.Performs research, analyzes data and follows up with other functional departments to answer ad-hoc client queries on a wide variety of investment, operational, compliance and regulatory topics.Ensures that all individual trades and accounts have been reviewed and verified.Prepares and delivers weekly, monthly and quarterly valuation reports to clients.Supports the onboarding of new clients including interfacing with Legal, Sales and Relationship Management.Liaises with Fund Managers in developing and overseeing the implementation of support strategies to service existing clients. Qualification Any Graduation

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Exploring Network Operations Jobs in India

The network operations job market in India is thriving with numerous opportunities for job seekers looking to build a career in this field. As businesses continue to expand their digital footprint, the demand for skilled professionals in network operations is on the rise.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Hyderabad
  4. Pune
  5. Chennai

Average Salary Range

The average salary range for network operations professionals in India varies based on experience levels. Entry-level positions typically start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In network operations, a typical career progression may involve starting as a Network Engineer, advancing to a Network Administrator, then moving on to roles such as Network Analyst, Network Architect, and eventually a Network Manager or Director.

Related Skills

Apart from expertise in network operations, professionals in this field are often expected to have skills in cybersecurity, cloud computing, IT infrastructure management, and strong problem-solving abilities.

Interview Questions

  • What is the OSI model and how does it relate to network operations? (basic)
  • Can you explain the difference between TCP and UDP? (basic)
  • How do you troubleshoot network connectivity issues? (medium)
  • What is subnetting and how is it used in networking? (medium)
  • Describe your experience with network monitoring tools. (medium)
  • How do you ensure network security in a large organization? (advanced)
  • Can you explain the concept of VLANs and how they work? (medium)
  • What is the role of DNS in network operations? (basic)
  • How do you handle network capacity planning? (medium)
  • Describe a time when you had to resolve a critical network outage. (advanced)
  • What are the advantages and disadvantages of IPv6 over IPv4? (medium)
  • How do you stay updated with the latest networking technologies and trends? (basic)
  • Explain the concept of Quality of Service (QoS) in networking. (medium)
  • How would you prioritize network traffic in a congested network? (advanced)
  • What tools do you use for network performance monitoring? (basic)
  • Can you describe your experience with configuring routers and switches? (medium)
  • How do you ensure compliance with network security policies and regulations? (advanced)
  • What is the difference between a hub, switch, and router? (basic)
  • Have you worked with any SDN (Software-Defined Networking) technologies? (medium)
  • How do you handle network upgrades without causing downtime? (advanced)
  • Explain the process of setting up VPNs (Virtual Private Networks). (medium)
  • How do you approach network documentation and maintenance? (medium)
  • What steps do you take to secure a wireless network? (medium)
  • Can you troubleshoot a slow network connection? (medium)
  • How do you handle network incidents and prioritize them based on severity? (advanced)

Closing Remark

As you explore opportunities in network operations in India, remember to showcase your expertise, stay updated with industry trends, and prepare thoroughly for interviews. With the right skills and preparation, you can confidently pursue a rewarding career in this field. Good luck!

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