368 Network Management Jobs - Page 9

About this role: Wells Fargo is seeking a Principal Engineer to join our Secure Network Services Organization as part of our Automation & Innovation Team. The ideal candidate will have expertise in architecting and designing solutions that promote reusability, scalability, efficiency and resiliency and possess strong communication skills to articulate the proposed solutions with both technical and business partners In this role, you will: Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership Required Qualifications: 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 5+ years of advanced scripting experience using Ansible, Python, YAML, Java, or PL-SQL 5+ years of experience developing and using RESTful Application Program Interface (API) 5+ years of experience with Linux OS environment 2-5+ years of experience with source version control using GitHub or similar Experience with creating and or updating technical design documentation used by engineering teams Agile methodology experience Knowledge/Skills/Ability to identify key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution Experience working in a large enterprise environment BS/BA degree or higher in information technology or equivalent work experience accepted Strong organizational, multi-tasking, and prioritizing skill Ability to interact with integrity and a high level of professionalism with all levels of team members and management Ability to manage initiatives including detailed planning, process management, and documentation Experience in process Improvement (6 Sigma), solution implementation, and change management Job Expectations: Strategic Vision & Application Roadmaps Translate the business vision and goals to target state application roadmaps with clear options for any tactical versus strategic trade-offs Decompose future state goals into actionable execution plans Architecture Principles and Standards Develop technical standards, guidelines, and reference architectures based on industry trends and best practices including microservices and cloud deployments Documenting architectural standards, best practices, and mentoring application teams on developing highly distributed, resilient, and responsive applications Architecture Diagrams & Documentation Author and maintain application use case, sequence, system context, and topology diagrams Document integration patterns and options Document Business Continuity & Disaster Recovery capabilities for applications Solution Designs Facilitate buy versus build decisions and options Assist development teams to produce Automation development strategies in alignment with the overall strategy and priorities established by senior leadership Design solutions that are fit for purpose, scalable and evolvable Translates business requirements into well-architected recommendations supporting working foundational platform components thus ensuring functional and non-functional aspects are met Promote Loosely coupled, event-driven architectures working within an agile team Evaluating any project constraints and devising alternatives to reduce risks, whilst performing process re-engineering Conducting regular evaluations of the system architecture and collaborating with project management teams to improve the designs Performing continuous research on emerging technologies to stay updated with the best alternatives and to improve the existing architectures Work with engineers to Build, test, and present proofs of concept to demonstrate software architectures and patterns as well as help prove out the best options Provide technical direction, envision, document and champion target state associated with developing the right Network Automation solutions across all Network Systems. Advise leadership on complex solutions for Network Automation Lead resolutions of complex challenges, developing strategic engineering solutions and maintaining knowledge of innovations. Assist on mitigating risk for the enterprise by proactively addressing capacity problems or system related issues under guidance of Network Services Management, as well as Wells Fargo enterprise standards and policies Assist teams in technical problem resolution. Lead the review, resolution and implementation for the most complex technical issues and initiatives related to Automation of large-scale network applications, data systems, voice and other technical products and services Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions Provide vision, direction, and expertise to leadership on implementing innovative and significant business solutions Utilizing Ansible orchestration and Python scripting to simplify high volume and/or high-risk tasks for business partners Utilize your knowledge and experience working with Nautobot, Netmiko, Nornir, Napalm, APIs, Django and JSON to build modern Automation Solutions Evaluate or review queries to extract data, create standard procedures, or perform limited programming to fine tune systems supported Research performance trends and recommend process improvements Perform complex migrations from development to production, upgrades, installations and configurations Make decisions in security and regulatory policies to design and implement foolproof secured network solutions Assess changes for risk to production systems and assure quality, security and compliance requirements are met for supported areas Identify gaps in current technology processes and recommend changes to assure Service Level Agreements can be supported Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Network design, systems engineering, and network security experience mandatory Hands-on experience with network management (Zabbix, SolarWinds & etc) and traffic analysis tools (e. g. Wireshark, iperf) CCNA/CCNP is preferrable. Work Experience Bachelor degree in network and/or Telecoms Engineering, 5 to 8 years of computer Networks and deployment experience,

About the job: Key responsibilities: 1. Collaborate with the marketing team to develop and execute comprehensive branding campaigns that align with the company's objectives 2. Utilize your expertise in Java and MS-Excel to analyze and interpret data to track the performance of marketing initiatives 3. Manage the company's social media platforms and engage with our audience to build brand loyalty 4. Utilize your network management skills to establish and maintain relationships with key influencers and partners 5. Develop and implement digital marketing strategies to drive traffic and increase online visibility 6. Use effective communication skills to convey marketing messages clearly and persuasively to target audiences 7. Demonstrate problem-solving abilities to overcome challenges and optimize marketing campaigns for maximum impact Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,50,000 - 2,92,000 /year Experience: 1 year(s) Deadline: 2025-07-19 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages Skills required: Java, Social Media Marketing, Digital Marketing, MS-Excel, Problem Solving, Network Management and Effective Communication About Company: I am a 34th-generation Shaolin warrior monk from Shaolin Temple China. Lived and served my time for 5 years and was adopted as India's first Shaolin warrior monk. Running & heading India's first Shaolin Temple cultural center in Mumbai city. Our mission is to revive the lost Indian culture and help people become one with their mind, body, spirit & breath through health, fitness & wellness experiential solutions/services we provide. I want to spread this to everyone in India and make India the fittest nation in the world by staying rooted.

Skills Required: Basic understanding of all infrastructure domains, industry standards and best practices methodology Highly motivated, ability to lead and influence Experience in infrastructure related role, Proven success in projects in large scale projects Ability to effectively communicate, coordinate and collaborate, successful track record of effective vendor management Knowledge of emerging technologies and vendor landscape Ability to balance cost against benefits Understanding of business drivers and all stakeholders requirements Understanding of documentation and frameworks Proven leadership responsibilities for a matrixed team on medium to large sized projects Ability to handle Clients Senior Management, demonstrate influence over governance bodies, and communicate effectively via formal communications /presentations Build strong relationships with business and technology leaders Understands business area opportunities and challenges, process or system impacts to all related business or systems areas when implementing recommended solutions to obtain business objectives Initiates and ensures project management and methodologies are followed and change management procedures and supporting tools are used in executing all projects as appropriate Manages and tracks the deliverables with stakeholders, internal teams, vendor teams and Technical Architects Very strong understanding of current infrastructure concepts with the proven ability to implement Servers, VMware, SANs, networks, data centers and monitoring in a fast paced, high availability, ITIL environment Ability to get the respect of the senior technical teams to lead projects, coordinate teams and handle issues and problems effectively in a timely manner Very strong understanding of current security protection, monitoring and remediation techniques with the proven ability to implement solutions for the network, servers, databases and the desktop Understanding of disaster recovery, business continuity and high availability concepts from planning to testing Ability to quickly learn and use new complex technical concepts and resolve issues with them in a rapidly changing environment Ability to discuss complex technical concepts to the technical staff, stakeholders and business executives in a simple straightforward manner Communicates technical issues, impact, and risk mitigation strategies in business terminology that can be communicated to and understood by non-technical Provides ongoing status updates on project progress, risks, change management and issue resolution Leads issue identification, tracking, escalation and resolution documentation Monitors risk events before becoming issues and potential roadblocks Creates and maintains project plan (charters and schedules), and reviews them with the appropriate internal and external stakeholders, OEMs teams, business partners and steering committees This includes tracking plans against agreed upon resource levels, timelines and budgets Responsible for managing vendors and OEMs, Validation of work against agreed SOWs, and SLAs Maintains ongoing management of vendor throughout the life of the project . Experience: 8- 15 years of overall experience in the field of IT Infrastructure is essential Must have at least 3 years experience as Project Manager - Infrastructure (Implementation projects Enterprise Servers & Storage (Cloud computing / Virtualization / Consolidation / Data center / Business Continuity / Backup / Enterprise Servers, Storage and Tape Technologies, Clustering / High availability etc) Enterprise Networking and security (Routing and Switching protocols, network architecture, connectivity options, network management, remote access, data security, standards and compliance, identity management, log management etc ) oDatacenter (Tier 3 / 3+ DC build including power & cooling) access control and building management system etc) Certifications: PMP or ITIL certification will be an advantage. Any of the other industry standard IT Infrastructure related certifications like RHCE/ MCSE / MCTS/ CCNA / CCIE / VCP /CISSP would be an added advantage.

Skills Required: Basic understanding of all infrastructure domains, industry standards and best practices methodology Highly motivated, ability to lead and influence Experience in infrastructure related role, Proven success in projects in large scale projects Ability to effectively communicate, coordinate and collaborate, successful track record of effective vendor management Knowledge of emerging technologies and vendor landscape Ability to balance cost against benefits Understanding of business drivers and all stakeholders requirements Understanding of documentation and frameworks Proven leadership responsibilities for a matrixed team on medium to large sized projects Ability to handle Clients Senior Management, demonstrate influence over governance bodies, and communicate effectively via formal communications /presentations Build strong relationships with business and technology leaders Understands business area opportunities and challenges, process or system impacts to all related business or systems areas when implementing recommended solutions to obtain business objectives Initiates and ensures project management and methodologies are followed and change management procedures and supporting tools are used in executing all projects as appropriate Manages and tracks the deliverables with stakeholders, internal teams, vendor teams and Technical Architects Very strong understanding of current infrastructure concepts with the proven ability to implement Servers, VMware, SANs, networks, data centers and monitoring in a fast paced, high availability, ITIL environment Ability to get the respect of the senior technical teams to lead projects, coordinate teams and handle issues and problems effectively in a timely manner Very strong understanding of current security protection, monitoring and remediation techniques with the proven ability to implement solutions for the network, servers, databases and the desktop Understanding of disaster recovery, business continuity and high availability concepts from planning to testing Ability to quickly learn and use new complex technical concepts and resolve issues with them in a rapidly changing environment Ability to discuss complex technical concepts to the technical staff, stakeholders and business executives in a simple straightforward manner Communicates technical issues, impact, and risk mitigation strategies in business terminology that can be communicated to and understood by non-technical Provides ongoing status updates on project progress, risks, change management and issue resolution Leads issue identification, tracking, escalation and resolution documentation Monitors risk events before becoming issues and potential roadblocks Creates and maintains project plan (charters and schedules), and reviews them with the appropriate internal and external stakeholders, OEMs teams, business partners and steering committees This includes tracking plans against agreed upon resource levels, timelines and budgets Responsible for managing vendors and OEMs, Validation of work against agreed SOWs, and SLAs Maintains ongoing management of vendor throughout the life of the project . Experience: 8- 15 years of overall experience in the field of IT Infrastructure is essential Must have at least 3 years experience as Project Manager - Infrastructure (Implementation projects Enterprise Servers & Storage (Cloud computing / Virtualization / Consolidation / Data center / Business Continuity / Backup / Enterprise Servers, Storage and Tape Technologies, Clustering / High availability etc) Enterprise Networking and security (Routing and Switching protocols, network architecture, connectivity options, network management, remote access, data security, standards and compliance, identity management, log management etc ) oDatacenter (Tier 3 / 3+ DC build including power & cooling) access control and building management system etc) Certifications: PMP or ITIL certification will be an advantage. Any of the other industry standard IT Infrastructure related certifications like RHCE/ MCSE / MCTS/ CCNA / CCIE / VCP /CISSP would be an added advantage.

Position Summary & Key Areas of Responsibility As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Job Purpose: To lead and oversee the Customer Experience (CX) and Aftersales (AFS) functions across the North Region, ensuring effective implementation of strategies that drive superior customer satisfaction, enhance dealer profitability, and optimize overall service network performance for Kia India. Key Responsibilities: Regional Leadership & Team Management Oversee the AFS Regional Office and regional CX team to implement CX and Aftersales strategies across the region. Regularly review team performance, ensure manpower availability, manage attrition, and lead retention programs. Conduct regular performance reviews and provide guidance to ensure effective implementation of Kia India's CX strategies. Performance Monitoring & Improvement Monitor and drive regional performance against CX, AFS, and CX training KPIs. Guide the team to identify challenges and implement corrective/improvement actions promptly. Prepare and submit monthly regional reports highlighting CX, AFS, and training performance, challenges, and opportunities. Stakeholder Collaboration Collaborate with Head Office and other regional stakeholders to align and optimize Aftersales and customer experience initiatives. Lead regional reviews and Dealer Principal (DP) meetings for smooth execution of CX strategy. Strategy & Program Implementation Drive successful execution of digital CX programs and strategies within the region. Lead benchmarking efforts to align regional practices with industry best standards. Direct the execution of the CX training strategy for continuous upskilling of regional teams. Service Network & Dealer Management Oversee Service Network planning, expansion, and dealer criticality reviews to ensure high customer satisfaction and business performance. Manage dealer profitability metrics such as OAR (Overall Activity Ratio) and SAR (Service Activity Ratio). Lead service marketing campaigns and allied businesses to boost regional service engagement. Data-Driven Action Planning Analyze data-driven insights to identify CX gaps and formulate targeted action plans. Implement improvement plans across the region aimed at enhancing overall customer satisfaction. Qualifications & Experience: Proven experience in Aftersales, Customer Experience, or related automotive service management roles, preferably in a regional leadership capacity. Strong knowledge of CX frameworks, Aftersales operations, and dealer network management. Experience in digital CX program implementation and training strategy execution. Ability to lead cross-functional teams and manage multiple stakeholders effectively. Analytical mindset with strong problem-solving and decision-making skills. Excellent communication, interpersonal, and leadership skills.

Title : REF72766N-Senior Program Analyst - EIT, 3 to 5 yrs experience, Network Engineer, Mumbai location, immediate joiners Sr.Prgm Analyst- Good Communication Skills- Knowledge and use of Network Management Tools and integration experience with other Tools.- Should be able to understand the network setup to troubleshoot the issues- Able to log Case with Provider and OEM and follow-up till closer - updating and closing the Servicedesk ticket which is getting assigned.- should be able to basic troubleshooting on Router ,Switches and Firewall- Acknowledge the email which are send to network id - Raising the CR or ECR- Changing the VLan as per the Ticket/email- Responding to Solarwind on the alert. Qualifications Graduate Job Location

JOB SUMMARY This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software planning, performs network management and administration, and provides technical advice and training to customers. This position organizes and coordinates activities for installing, deploying, and upgrading UPS approved software, hardware, and infrastructure. The incumbent troubleshoots technology related issues and collaborates with staff to deploy standardized practices and procedures to restore technical services. This position executes implementations and facilitates activities to support programs and projects. The incumbent engages in regular audits to ensure the IT environment meets UPS standards. The incumbent works in multiple locations (i.e., UPS facilities, vendor facilities, and customer locations) to perform deployment and support activities. This position provides support with landlines, cell phones, smartphones, data lines, HDVC and MOVI conference calls, and Private Branch Exchange (PBX) systems and works with vendors, coordinates visits, and provides support for any required tasks. RESPONSIBILITIES Performs Integrations and Installations Assists with Facility Technology Management Fulfills Service Requests Interfaces with Customers, Teams, and Associates Conducts TSG Technical Disaster Recovery Procedures Addresses Customer Requests QUALIFICATIONS Preferences: Bachelors Degree A+, Microsoft Certified Solutions Associate CCENT Cisco Network Certification.

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Performing diagnostic tests and debugging procedures to optimize computer systems. Documenting processes, as well as backing up and archiving data. Developing data retrieval and recovery procedures. Designing and implementing efficient end-user feedback and error reporting systems. Supervising and mentoring IT department employees, as well as providing IT support. Keeping up to date with advancements and best practices in IT administration. IT Administrator Requirements: Bachelor's degree in computer science, information technology, information systems, or similar. Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification. At least 1+ years' experience in a similar role. Extensive experience with IT systems, networks, and related technologies. Solid knowledge of best practices in IT administration and system security. Exceptional leadership, organizational, and time management skills. Strong analytical and problem-solving skills. Excellent interpersonal and communication skills.

We are hiring on behalf of our client, a leading Indian network software product company. With a rich market experience in the IO space,. Company based in Bengaluru, India. Experience: 10+ Location: Bangalore Notice period: immediate to 30 days 10+ Years of Experience in EMS(Element Management System)/NMS(Network Management System)/Telecom Domain Experience in architecting large-size Size Products, microservice architecture, and database models Understanding of OSS and NMS-related standards and experience using the same, like TMF, SID, MTNM, MTOSI, etc. Understanding and Experience in Telecom Technologies and Services Hands-on Experience in Network Management Concepts and Protocols such as SNMP, CLI, TCP/IP, TR069, etc. Hands-on Experience in designing and developing EMS, NMS, and OSS Modules Experience in API Standards such as CORBA, SOAP, and REST Experience in Software Development Life Cycle Strong in Programming, Data Structures and Algorithms Strong Communication Skills drive an end-to-end technical approach Develop technical presentations and proposals and perform customer demos presentations

Skills Skill Vendor Management ITIL IT Service Management Project Management Data Center IT Operations Solution Architecture IT Strategy Business Development IT Management Education Qualification No data available CERTIFICATION No data available Job Summary 15+ years’ total experience, including 5+ years in a production 24/7 high-availability multi-site enterprise ERP environment, including application hosting, voice and data networks, security and information protection. Demonstrating a deep technical and strategic understanding of the IT Services and Operations delivered by Sterling. Develop and implement comprehensive IT infrastructure strategies to support business goals and operations. Oversee all IT infrastructure activities, including network management, system administration, and IT security. Experience in leading overall infrastructure for a complex organization and network, including multicounty setup, VLAN setup for regulatory requirements, managing data protection, etc. Managing the day-to-day operational tasks within the IT Infrastructure team. Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations, including server hardware, software, and operating systems. Coordinating technology installations, upgrades, and maintenance. Coordinating with the central procurement team for purchase follow-ups, invoice submissions, and vendor follow-ups to complete the tasks. Generating performance reports for operating systems and the Service Desk function. Ensuring all IT activities are performed within the parameters of defined KRA’s and KPI’s. Solving complex and diverse problems by continually re-evaluating new and/or conflicting factors. Managing internal and external communications and being the primary contact of escalation for business issues. Assisting with the management of relationships with external organizations and suppliers. Implement and maintain IT security measures as recommended by Security Teams Ensure compliance with relevant regulations and standards, such as HiTrust, HIPAA, and ISO/IEC 27001. Collaborate with other departments such as IT operations, software development, and customer support to align IT infrastructure efforts with business objectives. Work closely with senior executives to provide IT infrastructure insights and recommendations. Lead and mentor the IT infrastructure team, fostering a culture of high performance and technical excellence. Ensure the IT infrastructure team has the skills and resources necessary to support the company’s objectives. Ability to develop and implement strategic IT infrastructure plans aligned with business objectives. Experience in providing strategic recommendations to senior management. Strong leadership skills with the ability to inspire and lead a high-performing IT infrastructure team. Experience in managing cross-functional teams and working collaboratively with other senior executives. Communication and Interpersonal Skills: Excellent communication skills with the ability to effectively present technical information to various stakeholders including the board of directors, employees, and external partners. Strong interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders. Education Min 15 years of Experience in servers, endpoints, and other Infra applications. A bachelor’s degree in Information Technology, Computer Science, or a related field is typically required. Professional certifications such as Certified Information Systems Security Professional (CISSP) or Cisco Certified Internetwork Expert (CCIE) can enhance a candidate’s credentials. Exposure to ITIL concepts and adoption.

Maintain and troubleshoot basic hardware, software, and network issues Ensure data security and backups are in place Run social media campaigns and post regular content Create and manage email marketing campaigns Manage SEO/SEM strategies

The Following is the JD in Google Workspace Management 1.User Management: Create, modify, and delete user accounts: This includes setting up new employee accounts, adjusting permissions, and disabling or removing inactive users. Manage access rights: Ensure appropriate access to resources based on user roles and responsibilities. Onboard new users: Assist new employees with accessing necessary tools and resources. 2. Software and Hardware Management: Install and configure software: Install and update operating systems, applications, and software on workstations. Install and configure hardware: Set up new hardware, including workstations and peripheral devices. 3. Security Implementation: Implement security policies: Enforce security protocols and configurations to protect data and systems. Manage security settings: Configure account-related, password, and account lockout policies. Monitor and respond to security events: Track and address potential security threats or vulnerabilities. 4. Network and Infrastructure: Maintain network infrastructure: Oversee network components like routers, switches, and firewalls. Manage network file systems: Ensure correct configuration and access to authorized users. Troubleshoot network issues: Diagnose and resolve network connectivity problems. 5.Admin Roler - Privilege Management 6. GWS - Storage Management 7. GWS - File Sharing Knowledge on MDM

About Certify : At CertifyOS, were building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and were backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But its not just about the technology; its about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. Were founded on the principles of trust, transparency, and accountability, and were not afraid to challenge the status quo at every turn. Were looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. About the role: We are seeking a dedicated and dynamic Client Success Manager to join our team. The CSM will develop client relationships that promote retention, loyalty, and hyper-growth. You ll be the architect of client satisfaction, diving deep into their needs and transforming areas of dissatisfaction into triumphs. This isn t just about organization; it s about thriving in the chaos of managing multiple enterprise accounts, each with soaring expectations. If you thrive on juggling challenges, turning feedback into actionable insights, and driving clients to unparalleled success, we want to hear from you! What Youll Do: Client Relationship Management: Maintain and grow relationships with existing customers by understanding their business needs and helping them achieve their goals with our products or services. Client Support: This position is the primary point of contact for customer inquiries, providing timely and effective solutions to any issues or concerns customers may have. Product Expertise: Develop a deep understanding of our products/services to communicate their benefits and functionalities to customers effectively. Client Retention: Implement strategies to reduce churn and improve client retention rates. Proactively identify at-risk clients and work to resolve issues before they lead to churn. Feedback Loop: Collect and analyze client feedback to improve product development and client experience. Work closely with the product and development teams to ensure customer needs are being met. Training and Resources: Create and deliver training sessions, webinars, and other educational resources to help clients maximize their product use. Metrics and Reporting: Track key performance indicators (KPIs) related to customer success, such as customer satisfaction scores, renewal rates, net promoter scores (NPS), turnaround times, SLA s and more. Prepare and present reports to management. Cross-functional collaboration: Work with sales, operations, implementation, product development, and support teams to ensure a seamless client experience and effective problem resolution. What Youll Need: 3 - 4 years of client-facing experience in SaaS, preferably in health tech or a high-growth B2B environment. Strong instincts around customer behavior and how to guide them from onboarding to renewal and ideally, expansion. Data-driven mindset, comfortable analyzing KPIs and using insights to inform decisions. Bonus if you ve worked with enterprise or mid-market clients before and know how to manage senior stakeholders. At Certify, were committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.

About Certify : At CertifyOS, were building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and were backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But its not just about the technology; its about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. Were founded on the principles of trust, transparency, and accountability, and were not afraid to challenge the status quo at every turn. Were looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. About the role: We are seeking a dedicated and dynamic Client Success Manager to join our team. The CSM will develop client relationships that promote retention, loyalty, and hyper-growth. You ll be the architect of client satisfaction, diving deep into their needs and transforming areas of dissatisfaction into triumphs. This isn t just about organization; it s about thriving in the chaos of managing multiple enterprise accounts, each with soaring expectations. If you thrive on juggling challenges, turning feedback into actionable insights, and driving clients to unparalleled success, we want to hear from you! What Youll Do: Client Relationship Management: Maintain and grow relationships with existing customers by understanding their business needs and helping them achieve their goals with our products or services. Client Support: This position is the primary point of contact for customer inquiries, providing timely and effective solutions to any issues or concerns customers may have. Product Expertise: Develop a deep understanding of our products/services to communicate their benefits and functionalities to customers effectively. Client Retention: Implement strategies to reduce churn and improve client retention rates. Proactively identify at-risk clients and work to resolve issues before they lead to churn. Feedback Loop: Collect and analyze client feedback to improve product development and client experience. Work closely with the product and development teams to ensure customer needs are being met. Training and Resources: Create and deliver training sessions, webinars, and other educational resources to help clients maximize their product use. Metrics and Reporting: Track key performance indicators (KPIs) related to customer success, such as customer satisfaction scores, renewal rates, net promoter scores (NPS), turnaround times, SLA s and more. Prepare and present reports to management. Cross-functional collaboration: Work with sales, operations, implementation, product development, and support teams to ensure a seamless client experience and effective problem resolution. What Youll Need: 3 - 4 years of client-facing experience in SaaS, preferably in health tech or a high-growth B2B environment. Strong instincts around customer behavior and how to guide them from onboarding to renewal and ideally, expansion. Data-driven mindset, comfortable analyzing KPIs and using insights to inform decisions. Bonus if you ve worked with enterprise or mid-market clients before and know how to manage senior stakeholders. At Certify, were committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.

Should be Science/ Commerce Graduate, preferably Graduate in Engineering in any stream/ MCA/ BCA/ BSC in Computer Science or equivalent qualification with minimum 1 year of experience in computer networking field or graduate with minimum 3 years of experience in computer networking field. Mandatory Experience and Knowledge- Experience of working in Similar Projects as Network Management L1 in Public Sector Banks/ Private Banks/ BFSI/ PSU Sector. Should be certified in following certification: CCNA or equivalent Certified. Work as part of 24x7 projects and operations team Excellent oral and written communications skills. Ability to work independently and as a team player. Strong problem determination and resolution skills. The resources should be equipped with basic trouble shooting experience.

Should be Science/ Commerce Graduate, preferably Graduate in Engineering in any stream/ MCA/ BCA/ BSC in Computer Science or equivalent qualification with minimum 1 year of experience in computer networking field or graduate with minimum 3 years of experience in computer networking field. Mandatory Experience and Knowledge- Experience of working in Similar Projects as Network Management L1 in Public Sector Banks/ Private Banks/ BFSI/ PSU Sector. Should be certified in following certification: CCNA or equivalent Certified. Work as part of 24x7 projects and operations team Excellent oral and written communications skills. Ability to work independently and as a team player. Strong problem determination and resolution skills. The resources should be equipped with basic trouble shooting experience.

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across nine offices. Job Description Position Overview You will be managing relationships with new, existing and tenured Consultants (Experts) using our Internal tools. You will have to comply with strict Compliance procedures (GDPR and PII) to ensure the highest quality of response and resolution, whilst collaborating with other Customer Care and Network Management Team members across the globe. Responsibilities In this role you will act as a mediator between Third Bridge and external experts through: Managing specialist relationships to effectively provide their services to clients Resolving and addressing customer questions and complaints, provide appropriate solutions and alternatives within a timely manner; follow up to ensure resolution Ensure data is up to date and accurate Ensure positive experience for our internal/external stakeholders Answer and respond to queries through various forms of communication (e.g., phone and email) Listen and respond to internal/external stakeholder needs, feedback and concerns Ensure smooth handover between internal departments and teams where needed Work in a collaborative environment to meet and exceed assigned goals Qualifications Skills A successful candidate will have: 1+ years relevant administrative and/or customer service experience Excellent interpersonal, written and verbal (over the phone) communication skills Ability to handle stringent deadlines/multi-tasking Ability to cultivate and manage strong relationships with senior executives Adept at conflict management and resolution Flexibility in time management, particularly when working across international time zones and working hours Motivated self-starter, organized, detailed-oriented and ability to work independently Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Hyrbid work options, Work from Anywhere program and flex days, offered at the company s discretion and subject to annual review. Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5. Snacks Refreshments: Stay energised with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws. The successful candidate must, by the start of the employment, have permission to work in the country they are applying We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application.

As a Solution Specialist, you will be involved in the design, implementation, testing, integration, and debugging of Python and Java-based services and applications. You will convert client requirements into high-quality code while collaborating with highly skilled teams to deliver top-notch software for Network Management customers. You Have: Bachelor's or Master's degree in CSE/ECE/EEE/EI/IT with 5 to 10 years software consulting experience (implementing enterprise software solutions for customers), including direct customer contact. Knowledge and experience with the professional services project lifecycle (scoping, requirements, construction, QA/test). At least 2+ years of SW development experience in Java or Python. Experience in Robot Framework. Working Experience in Kubernetes. It would be nice if you also had: Ability to take initiative and lead complex activities along with a team. Interest to learn and integrating new technologies in a fast-paced environment. Design, implement, test, integrate, and debug of Python and Java-based services & applications. Convert requirements to high-quality code while working closely with a team of other highly skilled professionals to deliver top-quality software to the Network Management customer base. Contribute with your hands-on experience on Machine learning and algorithms. Contribute to the first level of effort estimation for feature, Interface with system architects to understand the impact of the system level features on the modules. You will review specifications, architecture and design, code, test strategy, and test cases for the feature. You will be required to travel up to 25% internationally.

Role: IT Infrastructure Network Lead Job Profile: We are looking for a skilled and experienced IT Infrastructure Network Lead to oversee and manage all IT Networks across the Lodha Offices. The Network Lead will be responsible for ensuring the stability, security, and performance of the organizations network systems. This role will involve leading a team, troubleshooting complex network issues, optimizing performance, and ensuring the seamless operation of all network services. The successful candidate will also be responsible for managing the network Budgets, high levels of communication, collaboration and stakeholder engagement. Responsibilities: • Lead the design, implementation, and management of network infrastructure, ensuring scalability, reliability, and security. Assess network requirements and ensure that infrastructure supports business needs. Design network solutions that support both on premises and cloud-based environments. Monitor the network performance, identify bottlenecks, and optimize network performance. Implement and enforce network security policies and protocols (e.g., firewalls, VPNs, intrusion detection systems). Oversee network security audits and collaborate with security teams to address vulnerabilities. Troubleshoot and resolve complex network problems related to connectivity, routing, switching, and performance. Maintain comprehensive documentation for network designs, configurations, and protocols. Generate reports on network performance, incidents, and improvements for senior management. Collaborate with third-party vendors to procure network equipment, software, and services. Manage vendor relationships, ensuring service level agreements (SLAs) are met and issues are resolved promptly. Manage and mentor a team of network engineers and administrators. Conduct performance reviews and ensure continuous skill development within the team. Required Experience: Strong communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders at all levels of the organization. Strong analytical and problem-solving skills, with the ability to think creatively and strategically. • Strong leadership and team management skills, with the ability to motivate and inspire team members. Excellent organizational and time-management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Knowledge of project management methodologies, tools, and techniques. Strong documentation skills Strong experience in network design, troubleshooting, and management (LAN/WAN, routers, switches, firewalls). Proficiency in network monitoring tools and techniques. Familiarity with network security practices (e.g., firewalls, intrusion detection/prevention systems). Experience with cloud networking solutions (AWS, Azure, etc.) is a plus. Certifications in Cisco/HPE Aruba/ Fortinet Products will be an added advantage. Experience with SD-WAN and network automation tools. Excellent problem-solving abilities and troubleshooting expertise. Strong communication skills and the ability to interact with both technical and non-technical stakeholders. Ability to work under pressure and manage multiple priorities effectively. Practice: 10-15 years of experience in network management, with at least 3 years in a leadership role. Educational Qualification: Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience) Reports To: Head of IT Infrastructure and Security.

Key Responsibilities: 1. Network Design and Implementation: Design and deploy scalable and secure network solutions (LAN, WAN, VPN, SD-WAN, MPLS). Plan and execute network upgrades and migrations with minimal downtime. Oversee the integration of cloud networking solutions (e.g., AWS, Azure). 2. Network Operations Management: Monitor network performance and ensure uptime according to SLAs. Manage and troubleshoot connectivity, routing, and switching issues. Implement and oversee disaster recovery (DR) and business continuity plans for network services. 3. Team Leadership and Collaboration: Lead a team of network engineers, technicians, and administrators. Assign tasks, provide mentorship, and conduct performance evaluations. Collaborate with IT teams, vendors, and stakeholders on network-related initiatives. 4. Security and Compliance: Ensure network security by implementing firewalls, intrusion detection/prevention systems (IDS/IPS), and VPNs. Regularly audit network configurations to ensure compliance with industry standards. Respond to and mitigate network security breaches and vulnerabilities. 5. Vendor and Asset Management: Manage relationships with third-party vendors, ISPs, and service providers. Negotiate contracts, licenses, and SLAs for network hardware and services. Track network inventory, including routers, switches, and access points. 6. Performance Monitoring and Optimization: Use tools like Op Manager ,SolarWinds, PRTG, or Cisco Prime to monitor and optimize network performance. Analyze traffic patterns and implement quality of service (QoS) for critical applications. 7. Budget and Reporting: Develop and manage budgets for network operations and upgrades. Create regular reports on network performance, incidents, and capacity planning for senior management.

Effectively manage incoming cases related to existing reports and dashboards Investigate quality issues that are escalated from other GLG teams Conduct in-depth research on issues/concerns identified using proprietary databases and/or public domain, supporting senior team members on all aspects of quality engagements. Ensure that risks are identified, assessed, managed, and reported in a timely manner. Collaborate and work closely with global teams in a distributed environment, to protect the integrity of all GLG engagements and to ensure that Network Member profiles are complete, accurate and up to date. Provide feedback on new processes, guidelines, and protocols to improve the decision-making process around Network Management quality issues Communicate with Network Members and internal stakeholders to resolve any outstanding concerns Perform other duties and responsibilities as assigned An ideal candidate will have the following: Ability to work EMEA hours Prior experience communicating with internal and external parties across regions and time zones Fluent in English (oral and written communication) Strong academics with 1 to 2 years of relevant industry experience. Preference will be given to candidates with a background in corporate governance, risk management, quality control, internal audit, or equivalent role Strong written and verbal communication skills using a variety of communication channels (telephone, e-mail, in-person, etc), with experience handling challenging situations and conversations Possess excellent Internet-based research skills. Familiarity with using Internet-based investigative tools would be an added advantage. Demonstrated commitment and attention to detail Proven ability to work independently in a fast-moving environment Ability to work effectively independently and collaboratively in a team.

Project description Product development for Data Center routing & switching platforms - Major Enterprise Networking equipment provider Our teamA team of networking enthusiasts willing to contribute to customer success Technologies usedNetworking protocols, Cloud-Native technologies, GitHub, JIRA, traffic generation tools, Windows/Linux servers, network virtualization, network security, network management tools, microservices and Agile methodologies OpportunitiesDesign and develop the latest Networking features and solutions, collaboration with an international team of professionals, working with the latest networking technologies and concepts, access to trainings. Responsibilities Work closely with functional engineering teams, test teams and customer solution engineering teams to design and develop feature functionality for data center networks, network security and routing technologies. Design & develop data path features for highly scalable networking platforms Collaborate with cross-functional and test teams to ensure the implementation meets end customer requirements for interoperability, performance, scalability, and security Develop detailed functional and design specifications Develop & Automate Unit test plans Address Customer found issues Skills Must have Require a Bachelor/Master's degree in Computer Science/Electronics & Communication/Information Systems 3+ years of hands-on experience in designing and developing features in the Networking domain Good programming skills in C/C++ Good understanding of Layer 2, Layer 3 (BGP, OSPF, IS-IS) and overlay protocols like VxLAN, GRE, MPLS, SPB Good knowledge of switching ASICs (Broadcom XGS/DNX) Good understanding of L2/L3 control plane protocols Good understanding of Linux operating system internals Strong debugging and troubleshooting skills Ability to thrive in fast paced agile development environment Strong verbal and written communication skills Highly motivated and self-driven Nice to have GO Lang programming experience Understanding of virtualization & cloud technologies (Virtual Machines, Containers, Kubernetes) Other Languages EnglishB2 Upper Intermediate Seniority Regular

About Certify : At CertifyOS, were building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem. What sets us apartOur cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and were backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data. But its not just about the technology; its about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. Were founded on the principles of trust, transparency, and accountability, and were not afraid to challenge the status quo at every turn. Were looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure. ABOUT THE ROLE: As CertifyOS scales, we re looking to bring on board a Chief of Staff to elevate our executive team and the overall company - someone who combines best-in-class leadership with data-driven decision making and a relentless desire to help the company succeed. This individual will put on a masterclass in influence without authority, partnering with the CEO and full executive team on the most important decisions and projects impacting Certify. WHAT YOU LL DO: Spearhead Strategic Initiatives There will often be white-space in our org structure that you ll fill in on a temporary basis to drive forward a strategic initiative This could include scoping and driving forward a new opportunity (e.g. MA, partnership), filling in when there s a key leadership gap and leading a team, or driving forward critical hiring processes Act as a Force Multiplier for the CEO Executive Team You will be involved in all of the most important meetings at the company, serving alongside the CEO and executive team to make decisions and drive forward execution Your role will be both as an organizer - preparing and refining strategic decisions, taking notes and follow-up actions, etc. - and as a thought partner. The expectation is that you will actively contribute to the course of action the company takes You will be a node between the executive team and the rest of the company, regularly meeting with cross-functional leaders to understand what merits the attention of the executive team and bringing problems + decisions that will accelerate progress Drive Cross-Functional Alignment and Improve Operational Excellence At Certify, we use OKRs; you will take over our existing OKR processes, constantly evaluate them for efficacy, and improve them. If you haven t read Measure What Matters, that will be a month 1 requirement You ll take note of what s working and what isn t in how teams collaborate and improve internal processes to improve coordination You ll always have your finger on the pulse of what each department is prioritizing and ensuring it s aligned with the most important objectives for the company Manage Internal External Communications You ll be involved in several forms of executive communication, ranging from board deck preparation, to investor updates, to leading preparation for our monthly All Hands meeting You ll clearly translate the company strategy into clear, digestible messaging for the broader team WHAT YOU LL NEED: Exceptional communication skills, both verbal and written. You know how to distill complexity into bite-sized simplicity for conveying to the full organization Strong analytical skills to diagnose problems, pull and analyze your own data, interpret it, and develop strategic solutions based on it You have to be a jedi in organization skills, with the ability to manage multiple projects simultaneously, setting priorities and ultimately meeting deadlines Collaboration excellence. You thrive when you re building and maintaining relationships across all levels of the organization, facilitating collaboration and alignment across individuals and teams A desire to work in a fast-paced environment where you ll need to be scrappy to get things done The flexibility and adaptability to navigate a fast-paced, constantly changing environment, who embraces change when it s needed At your core, you re a problem solver. You have a proven ability to identify issues, understand their root causes, and ultimately solve issues, whether independently or by corralling a large group. At Certify, were committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.