753 Network Administration Jobs - Page 23

JOB DESCRIPTION Department: Information Technology Job Title: IT-HEAD Work Location: BSWMPL- Plant / Factory Office Overall, Purpose of Job: In charge of IT & IS and ensuring efficient IT administration with the coordination of the Executive Management team. To ensure Information / Data security instant for company information. To assist in the day-to-day Systems administration of the Plant & office with a focus on quality, productivity, and meeting all Banyan Users' expectations. Main Activities / Tasks (Principal Accountabilities) 1 .Responsible for the day-to-day Systems & Network administration of the Office. 2. Ensure that the office, office IT & Related equipment (Fax, Xerox Machines, Scanner, UPS, & etc. are properly kept and maintained in a safe and working condition. 3 .Ensures that the Office Hardware i.e. Desktops/Laptops/iPads/Xerox machine & CUG Phones/Fax / Polycom Phones / VC Systems/ CCTVs & LED TVs in the office are functioning well 4 .Co-ordinate with Top Management & Functional Heads to run smooth IT Functioning in Banyan 5 .Responsible for creating & administering User IDs & Passwords for all the Banyan Users 6 .Responsible for Local Server / Data Storage/backup of all Banyan Users 7 .Liaise with existing impaneled IT Vendors as & when necessary.8.Ensure all Banyan Users are in use of Licensed Software and implementation of IT ERP Tools at Banyan across all the functions like F&A, HR, Stotes, Purchases, Sales & Production departments. 8 .Liaise with government / Telecom / Service Provider / concerned authorities regarding Phones / Fax / Internet / Mobile Phone connection related and other issues as & when necessary. 9 .Mail circulation to all Banyan Employees regarding Meetings / any related correspondence 10 .Co-ordinate with P&C / Purchase department to raise indents / MRs & get the feasible quotes for New Users- PCs / Lap-Tops / IP Phones / Mobile Phones / any IT Relates stuff whenever required 11 .Extend support to clients/Guests for their Login through Wi-Fi while they are at the Banyan Office 12. Ensure All IP Phones / Voyage Phones working in good condition, 13 .Ensure to Maintain All the IT Related assets data in Soft & Hard Copies / Filings 14 .Responsible for Internal & External - IT / IS / ISO Audits 15 .Arrange Call Conferences in Office meetings / whenever required (International / Domestic) 16 .Ensure the Internet and Wi-Fi network are functioning well in the Banyan office. 17 .Online purchase of Software as per Management requirements and approvals 18 Maintain good relations with local vendors for office equipment (IT-related) and its services and follow up with them as & when necessary. 19 Continuously seek work improvements in the Office IT Area as well as cost control. 20 Compliance with Occupational Safety and Health and Environmental Regulations. 21 Participate in the preparation of Safe work, Environmental control, and Emergency procedures. 22 Any other associated tasks and responsibilities assigned from time to time (Ad-hoc). Other features of the job (Shift or night work, travel, working conditions) Willing to work overtime if required. Should be meticulous in his work. Knowledge and skills Good planning, coordination, organization, interpersonal & communication skills Good knowledge of Microsoft software packages, Hardware Knowledge & ERP/SAP is desirable Experience, Education, Qualification, and Special Training Minimum a Graduate / Postgraduate in Computer Science/Engineering and should have a Diploma in Hardware / Networking / Systems administration with 12 to 16 years of hands-on working experience preferably in complete IT Projects life-cycle implementation. Personality Traits Resourceful, approachable, committed, self-motivated, customer-oriented, team player, leadership qualities, and able to carry out instructions. Physical Requirements: Physically fit, energetic, and neat in appearance. Other Requirements: Professional in conduct and discreet with proprietary business Information. Key Note: Managing IT Assets Maintenance Backup Management Network Administration Cyber security compliances IT policies framing, execution and monitoring

Required Skills Technology | Network Engineering | Network Automation Use cases, Development of Domain | Technologies in Instrumentation, Controls, Automation | Industrial Networking Technology | Networking Context | Large Multi Location Enterprise Technology | Network Support | L3 Support Technology | Network Administration | SDWAN, Configuration and Troubleshooting of Education Qualification : Engineer - B.E / B.Tech / MCA Hardware and Network: 1. Analyze business requirements to develop a blueprint for a complex large-scale integrated network. 2. Evaluate alternative technologies and architectures in relation to the customer`s infrastructure needs. 3. Interface with the management and vendors to develop and implement new solutions to meet the business requirements. 4. Wing2wing project execution from planning, designing, implementation, vendor and customer management for multiple projects. VPN: 1. Develop configuration standards, architecture and functionalities for deployment according to the company`s security policies. 2. Standards on Hashing, Encryption, Key Exchange and Groups. 3. Recommend product lines and deployment plan as per the company`s requirements. Security Standard Implementation Proxy 1. Plan, design and standardize Proxy Architecture - Integration for authentication, HA, Management (Central Console). 2. Define reporting parameters: Bandwidth utilization and session utilization per user. 3. Categorization of access rules for groups as per the company`s compliance guidelines. Firewall: 1. Understand the customer`s requirement and map the hardware to the design. 2. Build Framework for Firewall Redundancy. 3. Define the monitoring parameters as per the compliance requirement. Load Balancing: 1. Build Framework for LB, monitoring and manageability. 2. Design parameters in accordance to compliance and the customer`s requirement. Technical Skills: 1. Network components and devices. 2. Virtual Private Network (VPN) connection security. 3. Proxy, Firewalls and Network Load Balancing. Behavioral Skills: 1. Email communication, presentation and public speaking. 2. Strategic thinking, transactions processing and planning . 3. Analytical thinking and scientific temperament. 4. Interpersonal skills and nurturing relationships. 5. Customer Service orientation and business appreciation.

Roles and Responsibilities Provide technical support to end users through phone, email, remote desk support, in person visit Collaborate with team members to resolve complex technical issues. Provide technical support for network administration, configuration, and troubleshooting. Perform user training sessions for newly joined employees. Install software applications & provide user support for existing one. Perform routine maintenance tasks including software installation, updates, troubleshooting.

About the role The platform engineer is responsible for supporting our Windows systems infrastructure across the enterprise to ensure our services are reliable, secure , s calable and performant . T he role involves effectively working with other cross -functional teams within the organization to meet business objectives . What you’ll do D eploy and support Windows systems infrastructure and associated services i.e Active Directory, Group Policies, DNS services etc. Ut ilize scripting and programming languages to automate daily task s Leverage infrastructure as code tools like Terraform, CloudFormation, Ansible or similar technologies to manage the infrastructure P articipate in incident management processes, quickly identifying and resolving issues. Join in root cause analysis to prevent future incidents Analyze and optimize system performance using monitoring and logging tools. Work to improve response times and decrease downtime . Collaborate with Cyber security and other teams to remediate vulnerabilities in alignment with policy Monitor infrastructure and a nalyze performance metrics to identify areas for improvement. Create and maintain documentation for systems, processes and procedures and share with team Stay updated on industry trends and emerging technologies What you’ll bring 2 + years of experience leveraging automation to manag e Windows systems and infrastructure K nowledge of cloud platforms such as AWS and Azure Experience with infrastructure as code ( IaC ) tools such as Terraform and CloudFormation T echnical experience implementing, managing and supporting windows systems infrastructure Experience using one or more programming langu ages (Python, Powershell ) Able to work flexible hours as required by business priorities; Available on a 24x7x365 basis when needed for production impacting incidents or key customer events . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

In this job the Network Support Engineer will provide support to our Global Networking Clients and projects in: * Deploying the customer solution and providing remote technical support. * Provide remote technical support to clients on networking and security products not limited to Versa, Cisco, Juniper, Checkpoint, Palo Alto, Fortinet. * Providing support in pre-sales activities, support responding on RFPs. * Building and supporting lab activities, working on customer PoC’s. * Collecting customer networking and security data and requirements and using the Health Check offering tools. * Creating technical documentation and executing on Validation and Test Activities. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise * 8 Years’ experience in Enterprise Networking, including LAN/WAN, SD WAN, SD ACCESS/ACI and Data center networking. * 6 years’ Experience as a Senior Networking engineer. * Track record of successful delivery on enterprise networking deployment. Preferred technical and professional experience * Networking CertificationsCCIE, JNCIS, JNCIP, PCNSE, CCSE, NSE7 * SD-WAN expertise

Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledgeManage problems caused by information technology infrastructure errors to minimize their adverse impact on business and to prevent their recurrence by seeking the root cause of those incidents and initiating actions to improve or correct the situation. What are we looking for Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveGood Customer Support Experience preferred with good networking knowledge Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Network Services - Network Analytics Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serveLooking for a candidate who has expertise in Networking and has good knowledge on fundamentals of NetworkA Network analytics analysis which provides operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions. What are we looking for Data ReportingData VisualizationAbility to perform under pressureDetail orientationAbility to establish strong client relationshipWritten and verbal communicationAbility to meet deadlinesExcel AnalyticsClient CommunicationEnterprise Network Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & responsibilities Analyze the organizations network and system requirements. • Research and analyze the network devices, protocols, services, and standards to support network activities. • Install and maintain network servers and operating systems to ensure backup copies of all files are securely stored at a specific location. • Troubleshoot problems with network devices and perform updates when required. • Install, configure, and maintain multi-user software on the servers. • Administer and maintain end-user accounts, authentication, and permission rights. • Install, configure, and maintain network communications and other networking devices such as hubs, switches, and UPS. • Maintain and perform the necessary needs of all network-connected devices. • Manage security solutions, such as anti-virus, firewall, and intrusion detection systems. • Install the software, hardware, and other devices to meet the organization’s network requirements. • Guide the System Administrator in the maintenance of the VOIP system.

Role & responsibilities Analyze the organizations network and system requirements. • Research and analyze the network devices, protocols, services, and standards to support network activities. • Install and maintain network servers and operating systems to ensure backup copies of all files are securely stored at a specific location. • Troubleshoot problems with network devices and perform updates when required. • Install, configure, and maintain multi-user software on the servers. • Administer and maintain end-user accounts, authentication, and permission rights. • Install, configure, and maintain network communications and other networking devices such as hubs, switches, and UPS. • Maintain and perform the necessary needs of all network-connected devices. • Manage security solutions, such as anti-virus, firewall, and intrusion detection systems. • Install the software, hardware, and other devices to meet the organization’s network requirements. • Guide the System Administrator in the maintenance of the VOIP system.

About the Role We are seeking a skilled and reliable Hardware and Network Administrator to join our team. This role is vital to ensuring our computing infrastructure runs smoothly, securely, and efficiently. The ideal candidate will have experience supporting both Windows and Linux environments, and be comfortable managing desktop systems and network hardware. Key Responsibilities End-User Support: Install, configure, and maintain desktop and laptop systems, operating systems, and applications. Troubleshoot and resolve hardware and software issues on Windows and Linux systems. Provide support for Microsoft Office applications, email clients, VPNs, and remote access tools. Assist users with password resets, printer issues, and other desktop-related problems. Respond promptly to service requests and incidents, ensuring timely resolution. Support users both remotely and on-site as needed. Asset & System Management: Maintain and regularly update asset inventory for all user devices and hardware. Perform routine system checks, updates, and preventative maintenance. Document incidents, configurations, and solutions accurately for future reference. Network Administration: Monitor and troubleshoot LAN/WAN connectivity issues. Configure and provide ongoing support for routers, switches, firewalls, and wireless access points. Ensure network performance, reliability, and security through consistent monitoring and maintenance. Escalate complex or critical network issues to senior-level support or external vendors when required. Key Skills Hardware support and network administration. Experience with Office 365, VPNs, and remote desktop tools.

We are Organizing a walk-in Drive at Chennai Location. Please find details below: Date- 07th June'25 Skill Network Admin Service Management Network Engineer L2/L3 MSSQL DBA Linux Admin Network Security Unix admin Oracle DBA Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

We are Organizing a walk-in Drive at Hyderabad Location. Please find details below: Date- 07th June'25 Skill Network Admin Aruba Network Routing Switching Network Security Network Engineer Automation Specialist MY SQL DBA Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

Greetings from Future Focus Infotech!!! We have multiple opportunities Network Engineer in Bangalore location Skills : Network Engineer Exp: 4+yrs Location : Bangalore Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: www.focusinfotech.com) If you are interested in above opportunity, send updated CV and below information to priyanka.vg@focusinfotech.com Kindly mention the below details. Total Years of Experience: Current CTC: Expected CTC: Notice Period : Current location: Are you available for F2Finterview on 5th June ? : Pan Card : Thanks & Regards, Priyanka priyanka.vg@focusinfotech.com 7845673146

2+ Years’ experience as System / Network Engineer, Key skills ; LAN & WAN Networking (Hands on Firewall & network), Windows Server System Administration. IT Desktop Support, IT Remote Support it infra support, os support, network, system admin

At Gintaa , were redefining how Indians order food. With our focus on affordability, exclusive restaurant partnerships, and hyperlocal logistics, we aim to scale across Indias Tier 1 and Tier 2 cities. Were backed by a mission-driven team and expanding rapidly – now’s the time to join the core tech leadership and build something impactful from the ground up. Position Overview We are looking for a skilled and experienced Network Engineer to design, implement, maintain, and support our growing network infrastructure. This role will be responsible for ensuring high levels of network availability, security, and performance. The ideal candidate will have deep technical expertise and a collaborative mindset to work with cross-functional teams. Key Responsibilities: Network Design and Implementation Design, deploy, and manage scalable LAN, WAN, and wireless network solutions aligned with business needs. Participate in network planning and architecture decisions. Configuration and Maintenance Configure and manage network devices, including routers, switches, firewalls, and wireless access points. Ensure reliable and secure network infrastructure. Troubleshooting and Problem Solving Identify, diagnose, and resolve complex network-related issues promptly. Provide Level 2/3 support and root cause analysis for network failures. Network Security Implement robust security measures such as firewalls, VPNs, IDS/IPS. Maintain compliance with organizational and industry security standards. Performance Monitoring Monitor network performance and usage patterns. Optimize network efficiency and minimize downtime. Documentation Maintain detailed documentation for network configurations, topology, and procedures. Keep logs for audits and compliance requirements. Collaboration Work closely with system administrators, developers, and IT support teams. Understand business needs and translate them into technical requirements. Staying Current Continuously research and evaluate emerging network technologies. Proactively recommend and implement upgrades and enhancements. Essential Skills & Qualifications Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.). Proficiency with enterprise networking hardware and software. Hands-on experience in configuring and troubleshooting routers, switches, and firewalls (Cisco, Juniper, Fortinet, etc.). Deep knowledge of network security best practices and threat mitigation. Experience with network monitoring tools (e.g., SolarWinds, Nagios, Wireshark). Relevant certifications preferred (CCNA, CCNP, CompTIA Network+, etc.). Excellent analytical and communication skills.

Zensar Technologies is looking for Network Remediation Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

Role: The role is responsible for implementing and maintaining management information systems, providing technical support for desktop, server, and network hardware and software, upgrading existing systems, addressing user tickets, conducting remote troubleshooting, customizing applications, recording technical issues and solutions, and following up with clients to ensure their systems are functional. They must also resolve day-to-day IT issues, update the IT asset register, provide support to the team and reporting manager, coordinate with vendors, and keep systems updated regularly. Responsibilities: Responsible and complex computer systems administration duties in the implementation and maintenance of management information systems To provide technical support for a combination of desktop, server and network hardware, software and peripheral equipment To upgrade existing hardware and software, to correct reported hardware and/or software problems and to perform a variety of technical tasks relative to the assigned area of responsibility. Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests He/she should be able to resolve day to day IT issues. He/she has the responsibility to provide necessary support to the respective team/ reporting manager. It is his/her responsibility to update the IT asset register regularly. He/she provides support to the nearby business locations. It is his/her responsibility to coordinate with the vendors. It is his/her responsibility to keep the systems updated regularly (like updating batches, etc.) Education & Experience: A bachelors degree 2+ years Basic Communication Assembling Systems Installation of OS / Application Troubleshooting of network issues Configuration of servers Ability to identify Information security vulnerabilities in Operating Systems, network design, network devices Solution to the vulnerabilities in terms of type of product, manufacturer, brand, product configuration, monitoring and corrective actions Awareness on source of updates on new vulnerabilities, evaluate, corrective actions when needed Hardening of Operating Systems, wireless devices, network devices

As a Network Engineer, youll start with intensive training in network systems, tools, and communication skills, followed by job rotations to apply your knowledge in practical settings. Working alongside experienced engineers, youll contribute to live projects and business operations, eventually leading to a full-time opportunity tailored to your strengths and career aspirations. Network Infrastructure (NI) is focusing on the building blocks and essential solutions of critical networks, driving digitalisation across all industries. In APAC. This program is designed to provide extensive training and hands-on experience in network technology covering latest development in Network automation, Cloud, AI/ML, followed by a comprehensive job rotation to give candidates a holistic understanding of our technology, business processes and work culture. You have: Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science with min 1-3 years exp. in related field. Strong interest in automation, AI/ML, network engineering and telecommunications. Basic understanding of networking concepts and protocols. Basic knowledge in automation, development tools and programming fundamentals using Python, REST API and JSON. Proficiency in spoken and written English with strong communication and articulation capabilities. It would be nice if you also had: Can work independently and more importantly, work in a team. Self-motivated and independent to learn and adapt in a dynamic environment. Able to look at different influential factors and prioritize tasks. Participate in structured technical training focused on IP, Optical, and Fixed Networks technologies. Gain hands-on experience with real network equipment, tools, and management systems. Learn fundamentals of network design, security, troubleshooting, and performance optimization. Develop professional communication and presentation skills through workshops and face-to-face sessions. Collaborate on mini projects with peers and deliver micro-teaching sessions to enhance team learning. Rotate through different functions such as integration, solution design, and project management to gain cross-functional exposure. Contribute to live projects and assist in business operations under the mentorship of experienced engineers. Upon program completion, transition into a permanent role within the NI APAC team aligned to your skills and interests.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments.Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice Network and Voice Services team responsible for providing subject matter expertise incident management, service request management and change management infrastructure support for all Managed Services customers. Responsibilities: Manage and maintain customer Network infrastructure Perform baseline network administration including MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN solutions Perform baseline administration of Amazon Web Services VPCs, CIDR management similar Microsoft Azure Technologies Perform incident management on wide variety of issues impacting Network infrastructure or that are result of failure in its operation Performs adds, moves, and changes on Network infrastructure within expected SLAs Execute Network infrastructure maintenance processes as required by customer Performs troubleshooting with carriers and vendors regarding network hardware and circuit issues Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure Build and maintain documentation for customer Network infrastructure Perform periodic review of customer Network infrastructure, completing documentation and implementation of continuous improvement opportunities Provide support and cross-training to team members on managed solutions to ensure resilient support model Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA. Manage service requests ensuring adherence to SLAs Assist with cross training of other Tier 2 team members as needed Other duties as assigned Qualifications 7+ years of experience with operational administration of Network Infrastructure 4+ years working with monitoring platforms; LogicMonitor a bonus 3+ years of experience with operational administration of Cisco Infrastructure 3+ years of experience with operational administration of Palo Alto Infrastructure 3+ years of experience with operational administration of Fortinet Infrastructure 3+ years of experience with operational administration of NetScaler Infrastructure a bonus 3+ years of experience with operational administration of F5 Infrastructure a bonus Background with enterprise Routing and Switching technologies Knowledge and experience with Layer 2 and Layer 3 protocols Experience with more than two enterprise LAN, SD-WAN and WAN topologies Strong background with operational administration of Network Management Systems Excellent leadership and mentoring skills High level problem-solving and communication skills Strong oral and written communications skills Bachelors Degree or Equivalent Experience CCNA required. CCNP Enterprise - Bonus Fortinet NSE4 - Bonus PCNSA - Bonus AWS CP Certification - Bonus Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

Proposed Grade Band B2 Primary Skill (Technical Skill) Cisco IP Telephony and SIP Protocol Secondary Skill (optional) SBC (Audiocodes/Ribbon), MS Teams Voice, Solarwinds Educational Qualifications B.E. / B.Sc./Dip. Role & Responsibilities Experienced in IP Telephony Environment of an enterprise impacting 4000+ users Handling L2 incidents or escalated tickets from L1 team Participating in Major Changes and guide the L1 Team Run the system heath check procedures & provide inputs to L3 teams Maintains and monitor network utilization and make necessary changes whenever required in Technical Transition & Documentation skills (Onsite to Offshore) Log onto Network element, Analyze, Trouble shoot & Diagnose root cause of the Incident and provide Temporary work around, including Activation of backup Circuits etc. Contribute to KEDBs, SOPs and participate in SIPs being driven by the delivery Skills Must have Nice to Have Technical Skills (Core & Top-Up) Good understanding of IP Telephony Protocols such as SIP, H.323 Protocols Network monitoring tools like Solarwinds, Prognosis , etc Knowledge on QoS Configuration and administration Ability to understand and validate network troubles / faults in one or more of the following domains/Technology: o VoIP Switches o CISCO IPT o Session Border Controller o Solarwinds Voice Switching: TDM, VoIP, Call processing, Trunking, Signaling, SS7 Exposure to CISCO Unified Communication Solution Implementation and administration H/W troubleshooting & Vendor coordination Solarwinds. MS teams Voice Skills Must have Nice to Have Process & Tools Remote system administration Should be able to give inputs to automation and reduction of manual efforts through Scripting/tools Understand the Incident, Change & Problem management Work along with Team for Capacity Planning Vendor Management Behavioral Skill Supporting escalated tasks/incidents Fair Written & Verbal Communication Skills Good team player Ready to work on 24*7 environment Experience of handling global customers Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Voice Admin.

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Key Responsibilities: Install, configure, and maintain network hardware and operating systems ( Windows /Mac OS Work in Linux is a Plus ). Monitor network performance and troubleshoot connectivity issues. Manage IP addressing, DNS, DHCP, routing, and switching. Support LAN, WAN, VPN, and firewall configurations. Provide Level 1/2 support for system and network-related tickets. Apply updates, patches, and security configurations as needed. Assist in implementing and maintaining backup and disaster recovery systems. Collaborate with senior engineers on system upgrades and migrations. Document configurations, procedures, and infrastructure changes. Required Skills & Qualifications: Bachelors degree in Computer Science, IT, or related field (or equivalent experience). 1+ years of experience in a System or Network Engineer role. Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs). Hands-on experience with routers, switches, firewalls, and VPNs. Familiarity with Windows Server and/or Linux environments. Strong troubleshooting and analytical skills. About Inscribe, Inscribe Graphics is a leading provider of high-quality vector artwork, embroidery digitizing, and graphic design services , catering primarily to clients in the promotional products, apparel, and printing industries. With a strong focus on precision, speed, and customer satisfaction, our team of skilled designers delivers artwork that meets global standards. Why Choose Us: 16+ years of Industry Experience 24/7 support and quick delivery Skilled team of graphic designers and digitizers Trusted by clients across the US, UK, Canada & Australia At Inscribe Graphics, we don't just create designs we help brands leave a lasting impression.

We are currently looking for a Technical Head to join our company. This individual will play a crucial role in managing our existing team and guiding us in updating our technology to meet customer requirements. Key Responsibilities:- Lead and manage the technical team.- Evaluate and implement new technologies.- Design solutions according to customer needs. Extensive knowledge of firewall technologies such as Sophos or Fortinet. - Proficiency in Active Directory and server management. - Strong foundation in computer hardware and networking principles.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience: 3-5 Years.