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5.0 - 8.0 years
18 - 20 Lacs
Hyderabad
Work from Office
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment thats more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity thats higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that youll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) in the night shift. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BS/MS in Computer Science or Engineering 5 to 8 years of extensive experience in Network administration Strong network analysis fundamentals and robust troubleshooting skills Strong IP networking fundamentals and extensive experience in TCP/IP (internals and flow control), UDP, DNS DHCP In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF etc. Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, VRRP, QoS, NTP, 802.1x NetFlow. Experience with network operating systems such as Cisco IOS and JUNOS. Preferred CCNA / CCNP or JNCIA Certified individuals Experience working in a Linux/Unix environment Experience in automation via Bash/shell scripting and Perl/Python programming. Excellent verbal written communication skills.
Posted 1 month ago
4.0 - 7.0 years
2 - 3 Lacs
Kolkata
Work from Office
Hardware installation & maintenance Software installation, configuration & maintenance Network, Firewall & NAS administration Server backup & maintenance Monitoring of AMCs User support at head office Checking & processing Vendor billing
Posted 1 month ago
1.0 - 4.0 years
0 - 3 Lacs
Noida
Work from Office
Maintain IT infrastructure: servers, systems, network, and connectivity. Manage IT asset inventory and software licenses. Coordinate with vendors for IT purchases and services. Distribute IT and office supplies across departments.
Posted 1 month ago
0.0 years
0 Lacs
Hyderabad
Work from Office
Job description Role & responsibilities 1. Monitor System Performance Regularly check system logs, CPU usage, memory usage, and network performance to ensure optimal functioning. Identify potential issues before they escalate by analyzing performance data and trends. 2. Perform Daily Security Backups and Restores Schedule and manage regular backups to prevent data loss. Ensure data integrity by periodically testing restore processes. 3. Security Audits and Monitoring Conduct regular security audits to identify vulnerabilities and ensure compliance with security policies. Use monitoring tools to detect and respond to security breaches and threats. 4. Technical Support Provide technical assistance to end-users for hardware, software, and network-related issues. Troubleshoot and resolve system problems to minimize downtime. 5. User Administration Manage user accounts, permissions, and access rights to ensure appropriate access to resources. Create, modify, and delete user accounts as needed. 6. Install and Configure Software and Hardware Set up new hardware, including servers, workstations, and peripheral devices. Install and configure operating systems, applications, and software updates. 7. Maintaining Networks and Network File System. Oversee the functionality of network components such as routers, switches, and firewalls. Ensure network file systems are correctly configured and accessible to authorized users. 8. Backup and Disaster Recovery Develop and implement backup strategies to safeguard critical data. Create and maintain disaster recovery plans to ensure quick recovery from data loss events. 9. Operating Systems Install, update, and maintain operating systems across all devices. Optimize operating system performance and ensure compatibility with applications. 10. Create New Users Onboard new employees by creating user accounts and assigning necessary permissions. Ensure new users have access to the tools and resources required for their roles. 11. Database Administration Manage database servers, ensuring data availability and security. Perform database backups, recovery, and regular maintenance tasks. 12. Monitoring Systems Continuously monitor system health and performance using automated tools. Address anomalies and performance bottlenecks promptly. 13. Networking Maintain network infrastructure to ensure reliable and secure connectivity. Troubleshoot and resolve network issues to maintain uptime. 14. Patching Firmware and Software Regularly update firmware and software to protect against vulnerabilities. Test and deploy patches to minimize disruption to users. 15. Secure Configuration Implement security best practices in system configurations to protect against unauthorized access. Regularly review and update configurations to adapt to new security threats. 16. Security Enforce security policies and procedures to safeguard information assets. Use security tools and practices to detect, prevent, and respond to security incidents. 17. Troubleshoot Issues and Outages Quickly diagnose and resolve system issues and outages to minimize impact. Work with other IT professionals to address complex problems. 18. Configure Internal Systems Customize internal systems to meet organizational needs and improve efficiency. Ensure systems are integrated and functioning cohesively. 19. Documentation Maintain comprehensive documentation of system configurations, procedures, and changes. Use documentation to ensure continuity and facilitate troubleshooting. 20. Maintain Internal Documentation Through Wiki Create and update internal wiki pages to document processes, procedures, and best practices. Ensure documentation is accessible and useful for all team members. 21. Maintaining System Perform regular maintenance tasks to keep systems running smoothly. Update hardware and software as needed to prevent obsolescence. 22. Resetting User Passwords Assist users with password resets to maintain access security. Implement password policies to enhance security. 23. Upgrading Systems Plan and execute system upgrades to improve performance and functionality. Ensure compatibility and stability during and after upgrades. NOTE: a. Night shift - 09.00 pm to 06.30 am b. Work from office only c. Both fresher and experienced candidates are eligible d. Any graduation
Posted 1 month ago
5.0 - 7.0 years
6 - 7 Lacs
Raipur
Work from Office
Job Title: Manager (Audit) Reports to: The Joint Chief Executive Officer, CHiPS Number of Positions:1 Responsibility Summarv: Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of Manager (MG-A). Chhattisgarh infotech Promotion Society (CHiPS: www.chips.gov.in) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH1PS is involved in the end-to-end implementation of some ml:)ga IT Projects like, SOC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. ICT has the potential to significantly improve this contribution. In doing so. Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in IT are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state• transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the Manager is to ensure that the strategic and organizational objectives as well as the values of CHiPS are put into practice. In conjunction with other members of staff they will ensure organization growth through directing and managing operational activities to ensure they are delivered in accordance with the strategic objectives. The Manager will be responsible for overseeing project operations, project finance, helping and creating organizational and program budgets in collaboration with the ) CEO and other team•members.1 and, undertaking other miscellaneous tasks as and when they arise. The post holder responsible ensuring organizational effectiveness by providing leadership _for the organizations financial functions They are required to work with the staff team and contribute to the development and implementation of organizational strategies, policies and practices. The Manager will plan, direct and manage the performance of all internal project operations, so as to maintain and develop organizational growth in accordance with 'the overall strategy. . The candidate should be an. outcome-oriented executive, capable of leading the creation of and energizing the institutional, human and technical capacities necessary to realize the . unique and ambitious JCT agenda of the State. The candidate should fulfil the mandatory requirements listed below, and should embody a rich combination of the requirements listed as desired. Mandatory: Educational qualification: B. E./ B Tech. (1T/CS/E&T)/ MCA or M. E-.! M. Tech or equivalent, recognized by or under the regulations etc. of relevant regulatory body, obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled student; in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age: Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age related relaxations, please refer the Recruitment Rules. Experience : At least experience of 5 years in case of Bachelor's degree or 2 years in case of Master's degree; of managing software development/ IT deployment projects. The candidate must have independently handled at least 2 projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams: They should be aware of software, mobile and telecom technology tools and deployment issues. Job Description: Project technology. and project management for state wide e-governance. project Overall handling of project operations & ensuring resolution of routine issue Work with state government department to gauge and create demand of strategic solutions and fulfil the same. Must have the ability to reach out and work with the senior government officials in various departments. Develop and implement project management procedures and methodologies and achieve business goals. • Play a significant role in long-term planning, with the view to delivering operational excellence. • Develop individual program project budgets. Identify project risks and recommend appropriate solutions. Manage resource assignment, work allocation and software and.- hardware requirements for project. Work closely with various • teams and stakeholders to identify, develop, and implement opportunities to improve processes, products and/or services. Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organizations resources. Should have a knowledge and experience of service delivery and project-execution Desirable: Exposure to Wide Area Network and internet Data Center are essential. Strong skills in IT security, Communication standards over LAN/WAN, Networking equipment like Switches, Routers, Firewall and Access control systems o LAN and WAN. Exposure to Server Administration, Network Administration including Internet, e: mail and security system administration. Experience in Servers and cluster configuration and management at Data Centers. Knowledge of Email/ MS Exchange configuration and domain management. Exposure in assisting software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data center and other vendors for providing efficient and uninterrupted services. Planning storage capacity, archiving, backup and recovery procedures for uninterrupted functioning of the IT infrastructure. Working closely with IT project managers, DBA and web developers. Cyber security procedure through protection from virus and intrusion, spam and phishing etc. Management of policies related to hardware and software requirements, Supervising security audit requirements. Key Skills: 3+ year experience as Team Lead in IT Industry, well versed in developing, managing and executing project plans. Experience in managing e-Governance domain Projects. Proven experience in handling multiple technologies. Ability to arrive at realistic development estimates, and challenge when required.' Proven experience on e-Governance project preferably should have expertise. Leadership skills to coach/mentor/motivate associates. Not Just project coordination, but also should be very conversant on operational .issues s that he/she should provide quick and relevant solutions. Excellent verbal/written communication and interpersonal skills. _ Strong leadership skills with ability to exhibit and instill confidence in team members Customer (Government) Engagement - Ability to manage difficult or emotional customer situations; Respond promptly to customer needs; Respond to requests for service and assistance; Meets commitments. Strong Analytical skills with ability to scythe diverse information, Design workflows and procedures. Strong technical background, ability to understand the technical environment of various entities and if needed to suggest improvements. Good time management skills KINDLY NOTE: APPLICATIONS ARE ACCEPTED ON OR BEFORE JUNE 7th 2025 ONLY
Posted 1 month ago
9.0 - 11.0 years
15 - 17 Lacs
Raipur
Work from Office
Job Title: System Administrator- Infrastructure Specialist (SA-IS) Reports to: The Joint Chief Executive Officer, CHiPS Number of Positions: I Responsibility Summarv: Chhattisgarh Infotech Promotion Society, Government of Chhattisgarh invites applications from enterprising and aspiring candidates for the position of System Administrator (SA-IS). Chhattisgarh Infotech Promotion Society (CHiPS: www.chips.gov.in) is the nodal agency and prime mover for propelling IT growth & implementation of the IT & e-Governance projects in the State of Chhattisgarh. CH lPS is involved in the end-to-end implementation of some mega IT Projects like, SOC, SSDG, SWAN, GIS, e-Procurement etc. A professional approach is being adopted for the implementation of IT Projects using the services of e-governance experts and consultants from corporate and academia. CT has the potential to significantly improve this contribution. ln doing so, Government of Chhattisgarh seeks to create an IT environment in the state wherein investments in T are not only encouraged but actively facilitated. We aim to achieve quality and excellence in state government services to citizens, state transactions with citizens and businesses, and internal state governmental operations/functions through the strategic deployment of information technologies. The role of the SA-IS is to ensure that the strategic and organisational objectives as well as the.values of CHIPS are put into practice. In coqjunction with other members of staff they will ensure organisation growth through directing and managing operational activities-to ensure they-are . Delivered in accordance with the strategic objectives. The SA-IS will be responsible for monitoring the systems to ensure the highest level of infrastructure performance, manages and coordinates all infrastructure projects to meet clients and , ensuring that standards and procedures are followed during design and implement tion_( information systems, helping and creating organisational and program budgets in collaboration with the JCEO and other team members, and undertaking other miscellaneous tasks as and when they arise. They are required to work with the staff team, and contribute to the-development and implementation of organisational strategies, policies and practices. The candidate should be an outcome-oriented executive, capable of leading the creation and energizing the institutional, human and technical capacities necessary to realise: the unique and ambitious CT agenda of the State. S/he should also be familiar with a variety of the field's concepts, practices, and procedures, relies on extensive experience and accomplish goals and capable of multi-tasking. A wide degree of creativity and latitude is expected to secure the necessary cooperation and convergence of resources and activities. The candidate should fulfil the mandatory requirements listed below, and should embody' a rich combination of the requirements listed as desired. Mandatory: Educational qualification: B.E. /B.Tech. (Information Technology/ Computer Science/ Electronics & IT) or M.E./ M. Tech, recognised by or under the regulations etc. of relevant regulatory body. obtained upon successful completion of studies (excluding studies in distance education mode) as a regularly enrolled students in respect of degrees or diplomas awarded abroad, candidate should submit relevant details establishing equivalence with the above qualification, and the decision of the Selection Committee regarding the acceptability of such qualification as equivalent qualification shall be final. Age: Candidate should be energetic and dynamic as the job profile would entail extensive interaction with various stakeholders and should be result-oriented. S/he should not be more than 35 years of age on the date of issue of the recruitment notice. For age related relaxations, please refer the Recruitment Rules. Experience: At least 9 years in case of Bachelor's degree or 7 years' experience in case of Master's degree; of managing large [T Infrastructure deployment projects. The candidate must have independently handled at least 2 large projects on all aspects from concept stage to implementation. They should be strong in the assessment of project needs and their resolutions, system integration, quality assurance besides handling large project teams. They should have exposure to Wide Area Network and Internet Data Center are essential, strong skills in IT security, communication standards over LAN/WAN, networking equipment like Switches, Routers, Firewall and Access control systems on LAN and WAN. Job Description: Exposure to Wide Area Network and internet Data Center are essential. Strong ski.lls in [T security, Communication standards over LAN/WAN, Networking equipment like Switches, Routers, Firewall and Access control systems on LAN and WAN. Work with state government department to gauge and create demand of strtegic solutions and fulfil the same. Must have the ability to reach out and work. with senior government official in various departments. To manage implementation of identified projects based. on a broad and detailed knowledge of current and emerging technologies and to provide technical input into. projects undertaken by or impacting on organisation. To advise and inform management, departments and Members on technical issues part of the decision making process for technical direction and procurement of new systems. To liaise with external suppliers and support agencies for the ongoing support' and . maintenance of relevant hardware and software; thereby ensuring that all work and changes are performed in such a way as to minimise all disruption to existing business use Ensure Designing/Solutioning and Implementation of world class IT Infrastructure - Data Center, WAN, LAN and communications systems and related infrastructure along with partners. Define and roll-out of the IT Policies and Processes related to IT Infrastructure and End User Computing Devices.Manage strategic initiatives or specific projects and ensure that operating project is running efficiently with optimized usage of organisations resources. Develop, implement and maintain a comprehensive system to monitor and enforce the organisation's security policies, procedures and guidelines. Work with internal auditors and outside consultants to conduct thorough and independent- physical and information security audits.Excellent knowledge of infrastructure technologies, architectures. standards and processes, and a good understanding of infrastructure engineering processes Desirable: Server Administration, Network Administration including internet, e-mail and security system administration. Servers and cluster configuration and management at Data.Center. Email/ MS Exchange configuration and domain management. Assist software development team for backup and recovery of data base and applications for keeping up to date backup. Effective supervision and administration of LAN and WAN connectivity. Troubleshooting and resolving the issues related to Data centre and other vendors for providing efficient and uninterrupted services. G Planning storage capacity, archiving, backup and recovery procedures for uninterrupted functioning of the IT infrastructure. Working closely with lT project managers, DBA and web developers. Cyber security procedure through protection from virus and intrusion, spam, phishing etc. using UTM appliances and other .methods for optimum use of resources. e Management of policies related to hardware and software requirements. Supervising security audit requirements. Management of proper documentation related to system/network security. Any other IT consultancy/ Advisory service that may be required. KINDLY NOTE: APPLICATIONS ARE ACCEPTED ON OR BEFORE JUNE 7th 2025 ONLY.
Posted 1 month ago
5.0 - 8.0 years
18 - 20 Lacs
Hyderabad
Work from Office
As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Physical Stores is a store with no lines and no checkout you just grab and go! Customers use the Amazon Physical Stores app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go. Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment thats more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues. As a Network Support Engineer, you seek resolution to Networking problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on networks, distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores and the Just Walk Out Technology. You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity thats higher than most projects and relish the idea of solving big challenges. You will also mentor other engineers in your area of expertise. Along the way, we guarantee that youll work hard, have fun and impact many customers! This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 10 PM to 6 AM IST. You are expected to work in night shifts hours based on business requirements. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. BS/MS in Computer Science or Engineering 5 to 8 years of extensive experience in Network administration Strong network analysis fundamentals and robust troubleshooting skills Strong IP networking fundamentals and extensive experience in TCP/IP (internals and flow control), UDP, DNS DHCP In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF etc. Experience with protocols and technologies such as STP, PVST, First Hop Redundancy Protocols, VRRP, QoS, NTP, 802.1x NetFlow. Experience with network operating systems such as Cisco IOS and JUNOS. Preferred CCNA / CCNP or JNCIA Certified individuals Experience working in a Linux/Unix environment Experience in automation via Bash/shell scripting and Perl/Python programming. Excellent verbal written communication skills.
Posted 1 month ago
10.0 - 15.0 years
7 - 12 Lacs
Pune, Mumbai (All Areas)
Work from Office
Role & responsibilities Minimum 10 to 15 years of experience in pharma industry. Candidate should be well versed with Progen ERP software, Track N trace software, Cyber security, IT risk management, Network administration, IT Infrastructure management & Security devices like sophos firewall, End to End security, Linux operating systems, Windows server operating system & acronis backup solution. Candidates should have good exposure in documentation like SOP preparation and support for CSV & Qualification. Preferred candidate profile Reputed Pharma background
Posted 1 month ago
8.0 - 13.0 years
7 - 15 Lacs
Hyderabad
Work from Office
Exp on Firewall, Router & Switches config is must Knowledge on Firewall, Server Load Balancers & Link Load Balancer config is mand Exp in VLAN config VXLAN config on ASIC switches Exp with monitoring, network diagnostic & network analytics tools Required Candidate profile CCNP/ CCNA cert will get added advantage. 8 yrs. exp as Network Admin Exp with monitoring, network diagnostic & network analytics tools Understanding of network protocols (IPSEC, HSRP, BGP, OSPF)
Posted 1 month ago
7.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Senior Network Engineer is responsible for providing advanced support and maintenance for the organizations network infrastructure. This role involves troubleshooting complex network issues, ensuring network security, and collaborating with various teams. Essential Job Responsibilities Provide advanced support and maintenance for network infrastructure. Troubleshoot complex network issues and implement solutions. Ensure network security and compliance. Collaborate with various teams to ensure smooth network operations. Document network configurations and processes. Qualifications & Requirements Education : Bachelors degree in Information Technology, Computer Science, or related field. Experience : 7-10 years of experience in network engineering. Skills : Communication Customer Satisfaction End-to-End Project Management Enterprise Network Firewalls Functional Testing High Accuracy Local Area Network (LAN) Network Administration Network Design Network Engineering Network Infrastructures Network Security Professional Collaboration Teamwork Technical Documentation Management Certifications : Cisco Certified Network Professional (CCNP), CompTIA Network+. Physical Requirements : Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!
Posted 1 month ago
7.0 - 10.0 years
12 - 13 Lacs
Hyderabad
Work from Office
The Senior Network Engineer is responsible for providing advanced support and maintenance for the organizations network infrastructure. This role involves troubleshooting complex network issues, ensuring network security, and collaborating with various teams. Essential Job Responsibilities Provide advanced support and maintenance for network infrastructure. Troubleshoot complex network issues and implement solutions. Ensure network security and compliance. Collaborate with various teams to ensure smooth network operations. Document network configurations and processes. Qualifications & Requirements Education : Bachelors degree in Information Technology, Computer Science, or related field. Experience : 7-10 years of experience in network engineering. Skills : Communication Customer Satisfaction End-to-End Project Management Enterprise Network Firewalls Functional Testing High Accuracy Local Area Network (LAN) Network Administration Network Design Network Engineering Network Infrastructures Network Security Professional Collaboration Teamwork Technical Documentation Management Certifications : Cisco Certified Network Professional (CCNP), CompTIA Network+. Physical Requirements : Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!
Posted 1 month ago
5.0 - 8.0 years
5 - 9 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Network configuration. Experience5-8 Years.
Posted 1 month ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Gandhinagar
Work from Office
Hands-on exposure in NOC Environment in monitoring, handling Level 2 calls related to leased Line, Cisco Routers and Switches configuration and tshoot Proficiency in working in Financial institution in 24*7 environment Good Communication skills Required Candidate profile Troubleshooting leased line issues with the help of service provider infrastructure Level 2 exp in fixing issues related to Routing Protocols, Switching, Data centre technologies like Nexus Switches
Posted 1 month ago
8.0 - 10.0 years
12 - 17 Lacs
Gurugram
Work from Office
Role: SharePoint Architect Do: ESSENTIAL DUTIES/RESPONSIBILITIES : - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. - Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology needs, and respond to customer service concerns. - Train and guide support specialists to effectively utilize help desk problem-management process (the identification, prioritization, escalation and resolution of end user help requests) to ensure quick and accurate responses to all end users, while emphasizing a customer-focused attitude. - Establish and monitor service level targets/benchmarks and measure performance against those benchmarks. Establish and monitor Compliance level across the region - Patch, AV and security standards - Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel. - Develop and maintain comprehensive documentation, includingoperations guidelines and procedures, inventory checklists, deployment guides, budget information, training guides and support materials. - Measure and report on unit performance via metrics and indicators of service level activity and customer satisfaction. Provide regular helpdesk performance and utilization reports to leadership. - Manage the inventory, support and maintenance of the region/location's end user technology assets, including, but not limited todesktop and notebook computers, mobile devices (smart phones, tablets, etc.), printers and software. - Facilitate equipment, services, and software purchases and implementation; and manage inventory and licensing reconciliations. Conduct research and make recommendations on hardware and software products, services, protocols, and standards. SECONDARY DUTIES/RESPONSIBILITIES: - Recommend changes or enhancements in available information technology or equipment as prompted by feedback via the user support function. - Engage in ongoing research of emerging trends and new technologies which may benefit the corporation's goal of strategically implementing technology to enhance business performance, and specifically support the support services function. - Participate in the planning, policy and decision making discussions involving information management projects. - Provide occasional technical support and best practice advice for offsite Corporation events. - Research and implement special projects and other duties as assigned. NATURE OF WORK CONTACTS - Works closely with staff and management from other units and divisions. - Regular interactions with GNOC such as network administrators and server admi. - Periodic correspondence and interaction with vendors Management staff Mandatory Skills: Technology (Alight IT). Experience8-10 Years.
Posted 1 month ago
7.0 - 10.0 years
12 - 13 Lacs
Hyderabad
Work from Office
Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Summary The Senior Network Engineer is responsible for providing advanced support and maintenance for the organizations network infrastructure. This role involves troubleshooting complex network issues, ensuring network security, and collaborating with various teams. Essential Job Responsibilities Provide advanced support and maintenance for network infrastructure. Troubleshoot complex network issues and implement solutions. Ensure network security and compliance. Collaborate with various teams to ensure smooth network operations. Document network configurations and processes. Qualifications Requirements Education : Bachelors degree in Information Technology, Computer Science, or related field. Experience : 7-10 years of experience in network engineering. Skills : Communication Customer Satisfaction End-to-End Project Management Enterprise Network Firewalls Functional Testing High Accuracy Local Area Network (LAN) Network Administration Network Design Network Engineering Network Infrastructures Network Security Professional Collaboration Teamwork Technical Documentation Management Certifications : Cisco Certified Network Professional (CCNP), CompTIA Network+. Physical Requirements : Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Role: Azure Network Engineer Experience: 3-5 Years Locations: Hyderabad Notice Period: Immediate to 15 Days Job Description Required Skills: Strong knowledge and understanding of TCP IP protocols and OSI model and port numbers Experience with Infrastructure Network Administration Expertise troubleshooting large Network Environments and familiarity with packet sniffers Wireshark or Network Monitor Message Analyzer Fundamental awareness of Private Hybrid Public Cloud and OS WindowsLinux Virtualization of SDN technologies Knowledge and understanding of VPN IPsec DHCP DNS HTTP HTTPs MPLS BGP Layer3 Layer2 SDWAN and Load balancers Hands-on experience of Proxy and Firewall Good Knowledge in RIP EIGRP OSPF BGP Should have good understanding on protocol mechanism Should have a good grip on BGP Protocol and protocol states and FSM Basic Knowledge in STP VLAN VTP ARP NAT PAT Load balancers English Language Fluent in reading writing and speaking Experience -3 Years in cloud Or Core networking
Posted 1 month ago
10.0 - 16.0 years
5 - 7 Lacs
Karnataka
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Position Title - Admin & Security Senior Exec Experience- 8-15 years Qualification- Any Graduate Location- Karnataka Site Role & responsibilities: Based out of office at specified area, he will be responsible for Administration and Security for all sites. This role involves extensive travel within the region. The candidate will be required to relocate to the respective area of operations. Handling administration and security functions for both greenfield & operational sites. Security / Loss Prevention / Incident Management Develop, manage and execute security, loss prevention and crisis management strategies for multiple locations the plant / site and local office level (for green field as well as operational sites). Protecting intellectual property assets, personnel, property, facilities and operations from terrorist attack, vandalism, espionage, sabotage, theft, unauthorized disclosure, misuse and loss. Develop and maintain the intelligence & vigilance network, conduct of risk/threat assessment, problem solving & ensuring business security across all regions.
Posted 1 month ago
6.0 - 10.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Job Title: IT Security & Systems Administrator Location: Bangalore Company: Optimo Capital Lending to MSMEs | 300 Employees | 50 Branches About the Role: We are seeking an experienced IT Security & Systems Administrator to manage endpoint, SaaS, and network security for our NBFC. This role focuses on safeguarding devices, data, and communications across 50 branches, supporting 250+ field staff and 50+ office users. Key Responsibilities: Manage endpoint security (laptops, mobile devices) via MDM tools (e.g., Intune, Jamf). Administer Google Workspace (Gmail, Drive, Calendar) — access, permissions, SSO, MFA. Enforce device compliance — encryption, patching, antivirus. Monitor and secure internet usage, VPNs, and internal Wi-Fi. Oversee SaaS tools security — CRM, HRMS, communication tools (e.g., Slack, Zoom). Maintain asset inventory — issuance, tracking, and remote wipe for lost devices. Handle user provisioning/deprovisioning and access control during employee lifecycle. Respond to phishing, account compromise, or lost/stolen device incidents. Ensure compliance with RBI guidelines and relevant IT security frameworks. Train staff on basic cybersecurity hygiene and device best practices. Install, configure, and maintain servers, networks, firewalls, and related hardware/software. Monitor system performance, troubleshoot issues, and apply timely patches or updates. Provide technical support for system and network issues, ensuring minimal disruption to operations. Manage user accounts, access control, and system security policies in line with company guidelines. Perform regular data backups and disaster recovery testing. Maintain and manage IT asset inventory, including procurement and license renewals. Ensure compliance with cybersecurity best practices and company IT policies. Requirements: 8+ years in IT security or systems admin roles, preferably in BFSI or branch-heavy orgs. Experience with Google Workspace admin, MDM tools, and SaaS security. Understanding of compliance and endpoint security in regulated environments. Strong troubleshooting, documentation, and communication skills. Nice to Have: Prior experience in NBFCs or organizations with distributed teams. Exposure to SOC2/ISO27001 processes.
Posted 1 month ago
0.0 - 1.0 years
2 - 5 Lacs
Bengaluru
Work from Office
We are seeking a motivated and detail-oriented IT Sales Admin to support our sales team in managing administrative tasks and ensuring smooth operation of sales processes. This internship provides hands-on experience in sales operations within the IT industry and is an excellent opportunity to develop skills in customer relations, data management, and technology sales. Key Responsibilities Sales Support - Assist the sales team in preparing proposals, quotations, and contracts. - Process and manage sales orders in the CRM system. - Coordinate with the sales team to ensure timely delivery of products and services. CRM Management - Update and maintain customer and sales records in the CRM system. - Generate sales reports and dashboards for management. - Assist with tracking customer interactions and opportunities. Customer Communication - Serve as a point of contact for customer inquiries regarding sales orders and product information. - Help coordinate customer meetings and follow-ups. Administrative Support - Manage documentation, including contracts, agreements, and sales-related materials. - Organize and file digital documents in relevant databases. - Assist in managing sales calendars and scheduling meetings. Collaboration - Work closely with the IT and Sales teams to ensure product knowledge and service updates are aligned. - Coordinate with the logistics team to ensure timely delivery and fulfillment of orders. Skills & Qualifications - Education Currently pursuing a degree in Business, IT, Marketing, or a related field. Technical Skills - Basic knowledge of CRM software (Salesforce, HubSpot, etc.) is a plus. - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). - Communication Strong verbal and written communication skills. - Attention to Detail High level of accuracy in handling sales data and documentation. - Team Player Ability to work collaboratively in a fast-paced team environment. - Problem-Solving Strong analytical skills and the ability to think on your feet. What You Will Gain - Hands-on experience in IT sales and sales operations. - Exposure to CRM tools and sales management systems. - Opportunity to work in a collaborative and fast-paced IT environment. - Mentorship and career development opportunities. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About Stripe Stripe is a financial infrastructure platform for businesses Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career, About The Team As Stripes user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripes portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams We strive to deliver frictionless experiences for all of our users, whether they are an Independent Business, Startup, SMB, or Enterprise and our mission is to provide all Stripe Users with the best support experience possible, What youll do In this role, you will be a Quality Auditor for the Legal team and you will mainly be responsible for auditing a specific set of cases, reporting the details to the respective stakeholder, and generating process improvement insights To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, possess a deep expertise in the respective program, have a good understanding of sampling techniques and Deep-dive skills, Responsibilities Develop, research, plan, and conduct quality audits/reviews in accordance with applicable policies and procedures Be responsible for drafting and circulating detailed monthly QA reports outlining the QA scores and trends observed, clearly articulating any issues noted and remedial actions to be taken Support functional coaching for new & existing credit risk operations associates, wherever applicable Maintain clear and organized documentation in relation to how Quality Assurance is structured, including sampling logic and coverage of the QA oversight Who you are We're looking for someone who meets the minimum requirements to be considered for the role If you meet these requirements, you are encouraged to apply The preferred qualifications are a bonus, not a requirement, Minimum Requirements Minimum 1-5 years of experience in user support (legal) programs, Ability to manage multiple projects simultaneously with minimal supervision Excellent analytical and communication skills Familiarity working in a fast-moving fintech environment Preferred Qualifications Preferably, should have quality certification in lean sigma, six sigma etc Preferably proficient in SQL, adept at data visualization and storytelling with data In-office expectations Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users This expectation may vary depending on role, team and location For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible, Pay and benefits Stripe does not yet include pay ranges in job postings in every country Stripe strongly values pay transparency and is working toward pay transparency globally,
Posted 1 month ago
4.0 - 9.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Diverse Lynx is looking for Palo Alto Professional to join our dynamic team and embark on a rewarding career journey Design, deploy, and maintain Palo Alto Networks-based security solutions to protect an organization's network infrastructure and data assets Configure and manage Palo Alto Networks firewalls and other security appliances, including policy creation, implementation, and troubleshooting Develop and implement security policies, procedures, and best practices to safeguard against cyber-attacks and data breaches Monitor network traffic and security events to identify potential security risks and take appropriate action Collaborate with other IT teams to ensure the successful integration of security solutions with other systems and applications Conduct security assessments and audits to identify vulnerabilities and recommend mitigation strategies Provide technical guidance and training to other IT teams on Palo Alto Networks security solutions Develop and maintain documentation related to the organization's security policies and procedures Participate in incident response and investigation activities as needed Experience in designing, implementing, and managing Palo Alto Networks-based security solutions Expertise in Palo Alto Networks firewall configuration and management
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Gurugram
Work from Office
Luminar Technologies Inc. is seeking a Network Administrator. We are looking for a dependable, self-motivated professional with strong diagnostic and problem-solving skills who can operate independently and contribute to a fast-paced, high-performance environment. In this role, you will be responsible for maintaining a lean, efficient, and secure network environment while supporting special infrastructure initiatives. You will collaborate closely with internal stakeholders across departments and provide technical support as needed. Responsibilities Collaborate with internal teams to assess network needs and develop forward-looking infrastructure plans Design, implement, and maintain secure LAN/WAN environments using Cisco Meraki and other enterprise-grade solutions Lead and support infrastructure projects focused on enhancing network performance, security, and scalability Analyze and monitor network performance; prepare quarterly reports with recommendations for improvements Troubleshoot and resolve issues related to wireless access, routing, switching, and remote connectivity Configure, manage, and maintain VPN infrastructure for secure remote access Administer and optimize Meraki firewall appliances Maintain comprehensive and up-to-date documentation of network configurations, assets, and processes Ensure seamless coordination with both internal departments and external vendors for service integration Provide support during non-standard hours for emergencies or scheduled maintenance windows Minimum Qualifications Experience managing Cisco Meraki switches and wireless access points Proficient in SD-WAN and multi-site network architectures In-depth understanding of core networking protocols: TCP/IP, DNS, DHCP, SSH, SSL, NFS, and CIFS Experience deploying and managing ISP circuits and vendor coordination Expertise in VPN technologies and secure remote access implementation Strong grasp of network security concepts, including firewall configuration and access control Familiarity with file storage systems and encryption methodologies Comfortable working independently and collaboratively within cross-functional teams Strong troubleshooting, analytical and documentation skills Physically capable of lifting and transporting networking equipment (up to 50 lbs.) Flexible to work non-standard hours when necessary Preferred Qualifications Experience with Fortinet firewalls or other advanced network security applicances Relevant industry certifications (e.g., CCNP, Network+, or equivalent) Hands-on experience with Zscaler ZPA Ability to work in a hybrid model, including both remote and on-site support as required
Posted 1 month ago
10.0 - 15.0 years
14 - 18 Lacs
Hyderabad
Work from Office
Architecture & Design:Design, architect, and implement VMware virtualization solutions for on-premise data centers in line with banking industry requirements Lead the design and implementation of AWS and Azure cloud infrastructures, ensuring they meet the specific security and compliance needs of banking operations Architect and manage hybrid cloud environments that integrate on-premises and cloud systems while adhering to banking regulatory frameworks Ensure robust network security architectures, integrating firewalls, VPNs, IDS/IPS, and other network security solutions tailored for financial institutions Cloud & Network Operations:Oversee daily operations of cloud platforms (AWS, Azure) and on-premise VMware environments within the context of banking services Manage, monitor, and troubleshoot network infrastructure, ensuring compliance with banking regulations such as PCI DSS, SOX, and FFIEC guidelines Ensure the performance, availability, and capacity planning of all systems, optimizing for banking workloads and transaction processing systems Implement and manage DevOps pipelines to support continuous delivery and integration efforts for cloud-based banking applications Team Leadership & Management:Lead and mentor a team of engineers, ensuring strong alignment with banking operational goals and technical objectives Assign tasks and manage team performance in VMware, cloud, network, and security operations, focusing on banking system reliability and uptime Provide technical leadership in resolving complex operational issues and outages, ensuring minimal downtime and regulatory compliance Security & Compliance:Develop and enforce network security strategies, ensuring compliance with banking security standards and Zero Trust architecture principles Conduct security audits and implement measures to safeguard sensitive financial data against vulnerabilities and breaches Ensure compliance with industry regulations including PCI DSS, GDPR, SOX, and other banking-related mandates Innovation & Optimization:Continuously improve systems to enhance reliability, scalability, and security within the framework of banking sector requirements Drive cost optimizations in cloud infrastructure through FinOps best practices, particularly within the constraints of banking budgets Stay updated with industry trends, emerging technologies, and best practices in cloud computing, networking, and security for the financial sector Required Qualifications:Experience:10+ years of experience in IT infrastructure with significant hands-on experience in VMware, AWS, Azure, and network security within the banking industry Proven experience in team management, leading operations in banking or financial services environments Deep understanding of networking protocols (TCP/IP, DNS, DHCP, etc ) and network infrastructure (routers, switches, firewalls) in banking networks Strong experience in security architecture: firewalls, IDS/IPS, SIEM, IAM, VPN, and network segmentation within the financial industry Technical Skills:Expertise in VMware vSphere, vCenter, and related virtualization technologies used in banking Deep knowledge of AWS and Azure cloud services (e g , EC2, S3, VPC, Azure VM, Azure Networking) and their financial services-specific offerings Proficiency in network administration (Cisco, Palo Alto, Juniper, or equivalent) and network troubleshooting in financial networks Strong command over cloud-native security tools and zero-trust architecture, with a focus on banking data protection Experience with automation tools and Infrastructure as Code (Terraform, CloudFormation, or similar) Industry Experience:Banking industry experience is a must, with a deep understanding of banking operations, transaction systems, security, and compliance Hands-on experience in dealing with banking-specific regulations such as PCI DSS, SOX, GDPR, FFIEC, and NIST
Posted 1 month ago
2 - 5 years
1 - 4 Lacs
Noida
Work from Office
Hope you are doing well. We are looking to onboard a Mid-Level IT Support Associate to support and enhance our internal IT operations. The ideal candidate should have a minimum of 3 years of relevant experience and be capable of independently managing day-to-day IT support responsibilities across users, systems, and applications. Brief Job Description- The candidate will be responsible for supporting the IT team across a variety of systems and platforms, including: Extensive user support on Microsoft Office 365 applications (Outlook, Excel, Word, Teams) Troubleshooting and support for Windows 10/11 environments Basic user administration in Microsoft 365 Admin Center and Google Workspace Experience with Microsoft Exchange Online mailbox creation, forwarding rules, transport rules Basic understanding of AWS IAM and permissions management Support for endpoint device management tools (Intune or equivalent) Hands-on experience with Outlook mail flow troubleshooting , SPAM filtering , and external email delivery checks Exposure to tools like Microsoft Teams , Google Meet , and Zoom for virtual collaboration Comfort working with tools like PowerShell for automation and reporting tasks Proficient in client communication, especially with teams based in the US and UK. This role is intended to provide both operational support and assistance with ongoing IT initiatives, including user setup automation, security policy rollouts, and third-party platform integrations. The position is a night shift role located in Noida and offers a hybrid work model. Hybrid: 2 weeks onsite and 2 weeks WFH Location: Noida sector 63
Posted 1 month ago
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