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3.0 - 7.0 years

6 - 9 Lacs

Kochi

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ERNAKULAM MEDICAL CENTRE is looking for Quality & Accreditation Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

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7.0 - 10.0 years

7 - 10 Lacs

Bengaluru

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Role & responsibilities Looking into aspects of Man management, including analyzing staff mix and deploying staff, ensuring competency of staff through development and regular evaluation. Ensuring customer satisfaction by analyzing customer complaints, concerns and suggestions and providing appropriate follow-through. Planning and organizing staff and facilities to meet customer needs. Ensuring routine maintenance is performed, problems corrected and systems in place to ensure a safe, comfortable environment for patient care/service delivery. Assist Marketing & Business Development team to conduct activities from Operations Perspective by providing necessary resources. Developing and implementing hospital-specific policies and procedures. Statutory Legal Compliances NABH & Other Accreditations Empanelment of New Doctors- Process of Credentialing. Ensure that the departmental safety standards/ protocols are strictly adhered to in areas under direct responsibility, viz., lab, pharmacy, physiotherapy, radiology and customer care. Assist any other work delegated by the Centre head, Medical Services Department. Preferred candidate profile Preferably Male candidate Developing and implementing suitable strategic and innovative action plans.

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7.0 - 10.0 years

7 - 11 Lacs

Raipur

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Oversee the daily operations ensuring efficient patient flow and high-quality care delivery. Develop policies and procedures to comply with NABH Standards Manage the financial operations, including budgeting, billing, and procurement of supplies etc

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12.0 - 16.0 years

35 - 45 Lacs

Kanpur

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Rama Group require an experienced and energetic Medical Director to oversee the whole medical operation and growth of the hospital services. Ideal candidate should have rich experience of working at same position of Medical Director in any good hospital setup. Medical Director has to ensure the efficient operation of our healthcare facility. Oversee the doctors team, IPD, OPD services management and provide solution on time. Should have good idea and clear approach. Candidate may apply through whatsapp at HR number also 7275254108

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2.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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We are seeking an experienced call center agent with 6+ months in a customer facing role to handle both inbound and outbound calls resolve customer queries and deliver exceptional service you will engage with customers across areas such as support technical assistance sales or billing ensuring adherence to performance and quality standards. Primary Responsibilities: Customer interaction: Manage high volumes of inbound and outbound calls Issue resolution: Address concerns related to products services orders or accounts promptly Documentation: Accurately log interactions and transactions using scheduling systems Performance metrics: Meet KPIs example, call handling, Quality, after call documentation CES scores etc. Escalation handling: Route complex issues to specialized teams while maintaining communication Product knowledge: Stay updated on company offerings to provide accurate information Compliance: Follow scripts protocols and data security guidelines Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 12th/2nd PUC or equivalent (graduates preferred but not mandatory) 6+ months in a call center environment or customer service role Communication: Demonstrated clear verbal and written skills, active listening and empathy Problem solving: Demonstrated ability to troubleshoot and escalate conflicts Time management: Demonstrated ability to prioritize tasks in a fast-paced environment Adaptability: Comfortable with changing workflows and new tools At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission. #njp

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2.0 - 7.0 years

20 - 32 Lacs

Gurugram

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Post : Pathologist Education : MBBS, MD, Pathology Industry : Hospital Location : Gurgaon ( Park Hospital, Sector-47, Gurgaon) Salary : As per industry Job Description: support and advise clinical staff to help them choose the correct diagnostic tests educate clinical colleagues on the appropriate use and limitations of diagnostic investigations provide advice and interpretation of test results and the appropriateness of further investigations provide expert interpretation of test results and guidance on the clinical significance and any follow-up investigations deliver clinical care to patients (depending on the area of pathology you are working in) undertake managerial responsibilities, including service development, quality assurance, budgeting and workforce planning, supervise, mentor and teach staff engage in clinical audit, quality improvement initiatives and adherence to national standards and guidelines carry out and publish clinical research and stay up to date with advancements in medical science and technology relevant to your field. Promote a positive learning culture in the department Train, mentor, and develop department staff Encourage strong work ethic and adherence to all departmental policies and procedures Maintain accurate and timely information Complete month-end and year-end processing Administer licensing and certification processes Answer questions and concerns from patients, families, and other staff members Perform ancillary testing to include cytology, histology, flow cytometry, molecular diagnostics, and immunohistochemistry Continue professional education and pursue certifications Assist with quality improvement activities Perform administrative duties Conduct research Maintain equipment, supplies, Interested Doctors can attend direct meeting at 11am at the hospital or apply through naukari portal. Regards HR Team

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0.0 - 4.0 years

1 - 2 Lacs

Surat

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"Arranging the sterile items in the Sterile Store RoomCarrying out the activities carried out by the other technicians when requiredEnsure cleaning the department and other housekeeping related activitiesIssuing the items to the user departmentsLoading the materials for sterilizationLubricating and separating the instruments that do not functionMaintaining the registers required as per NABH key quality indicators Material planning and communicating to the In ChargeMonitoring the parametersPacking and labelling the materials"

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3.0 - 8.0 years

3 - 4 Lacs

Bengaluru

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Job Title: Consultant Company: Veave Technologies Pvt. Ltd. Location: Jayanagar, Bangalore We're Hiring: Consultant Are you ready to take your career global? Join Veave Technologies as a Consultant and work on high-impact compliance projects across 20+ offices internationally! What You'll Do: * Be part of global projects involving various GRC frameworks, including ISO, CMMi, SOC PCIDSS, HIPAA, GDPR, SMETA, TISAX, HiTrust, HACCP, FSSC, NABL, NABH, and TQM. * Develop and implement robust GRC systems and ensure global regulatory compliance. * Deliver training, conduct incident investigations, and maintain documentation * Analyze legislative changes and prepare compliance reports * Collaborate with regulators and cross-cultural teams * Travel frequently for on-site project deliveryperfect for travel enthusiasts! Why Join Us: * Global Exposure: Work on diverse, international projectsfrom APAC to EMEA, LATAM, NA. *Professional Growth: Get sponsored for various training & certification for industry applicable frameworks. *Cultural Fit: Thrive in a Westernized, inclusive, and innovative corporate environment *Mentorship: Learn from global experts and accelerate your consulting career *Lifestyle Perks: Flexible working policies designed for a balanced global life What We Are Looking For: * 3+ years in GRC consulting, auditing, or management system implementation * Strong knowledge in any of the frameworks such as ISO, CMMi, SOC PCIDSS, HIPAA, GDPR, SMETA, TISAX, HiTrust, HACCP, FSSC, NABL, NABH, and TQM. * Communication excellence and cross-functional collaboration skills * Willingness to travel globally for audit and project delivery * Aspiring or certified Lead Auditor for GRC standards Interview Process: Round 1: Virtual Interview Round 2: Face-to-Face Interview at our Bangalore office Ready to elevate your career and explore the world? Apply now! Send your resume and a brief cover letter to hr@veave.in or recruiter04@topcertifier.com / +91 9035507154 IMMEDIATE JOINER's PREFERRED Lets build your futuretogethe r

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3.0 - 8.0 years

3 - 6 Lacs

Siddharthnagar

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Req Hospital Administrator in a Hospital Ph 9648661122 9919720600

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10.0 - 15.0 years

18 - 20 Lacs

Visakhapatnam

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1. Day to day monitoring of the Junior Doctors: a) Restoring, Documentation, Leave/locum, Training related coordination 2. To maintain medical statistics and proper medical documents in sections. 3. To be innovative for effective management of resources, thereby reducing operational costs. 4. To ensure meticulous implementation and monitoring of NABH, Standards, Teaching and Training program related to Quality Assurance, DNB CMEs. 5. Regular morning rounds. 6. Liaisoning and coordinating with the Nursing department for smooth functioning. 7. Liaisoning between the management and the Junior Doctors in absence of Medical Superintendent. 8. Coordination with TPAs as and when required. 9. To calculate confidential data-clause and period of death with total number. 10. Maintenance of monthly MIS as and when required. 11. Coordination of Medical Audit and arranging for other Committee Meetings on scheduled time. 12. To act as an In-Charge of Quality Assurance Department. 13. Manages department and overall expectations pertaining to setting accurate schedules, costs and resources. 14. Ensures delivery against QA department goals and objectives, ie Meetings, commitments and coordinating overall quality assurance schedule. 15. Provides necessary definition, development and deployment of Service quality addressing all phases of service development. 16. Directly supervises quality assurance team, quality assurance coordinators including the preparation and delivery of staff performance evaluations. 17. Reviews and evaluates patients medical records, applying quality assurance criteria. 18. Any other jobs that are assigned by the superiors as per exigencies of work.

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1.0 - 6.0 years

3 - 6 Lacs

Bengaluru

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Graduate or Postgraduate in Hospital Administration (mandatory) Minimum 1 year of hands-on experience in OT coordination or surgical support services in a hospital environment preferably with NABH/JCI Excellent communication, coordination, and organizational skills Working knowledge of OT scheduling systems, infection control protocols, compliance and NABH requirements Key Responsibilities: Coordinate daily functioning and scheduling of surgeries across different OTs Serve as a communication link between surgical, anesthetic, nursing, and support teams Monitor and manage OT inventory, equipment, and consumables in collaboration with central supply Ensure adherence to sterilization, patient safety, and hospital protocols at all times Maintain documentation, support audits, and contribute to process improvements in the OT complexs Why Join Us: Opportunity to work in a state-of-the-art surgical facility Exposure to a wide range of surgical specialties and academic learning environment Dynamic team and scope for career progression in hospital operations

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2.0 - 7.0 years

10 - 18 Lacs

Noida

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Role & responsibilities Facilitate ensuring end-to-end clinical and service excellence by the HCL Healthcare doctors and allied clinical staff, with primarily focusing on the clinical quality of the LOB-1 doctors but also covering nurses, dieticians and other paramedic/allied providers. Support the initial evaluation of prospective candidates, including participation in the clinical (technical) round of the recruitment process for hiring LOB-1 doctors. Facilitate the induction of the new-joinee team members, focusing on clinical & service excellence. Plan and conduct post-induction training and other capacity enhancement activities for clinical capacity enhancement and service excellence, based on periodic training need assessments and post-training evaluations. Maintaining good rapport and warm connect with doctors & other team members is crucial, especially during the initial 90 days of their onboarding. Carry out concurrent and onsite monitoring and evaluation; provide supportive supervision; and offer technical insights and support for process improvement. Approximately 25% of the time in this role will be spent traveling to the onsite clinics at various LOB-1 locations. Work closely with internal stakeholders, including those at the Corporate Office and the on-ground clinic teams at various onsite clinics (LOB-1 locations). Liaise with Clients to provide periodic updates, technical support, and other inputs related to clinical and service excellence for the LOB-1 Business of HCL Healthcare. Analyse relevant data; provide technical support and inputs for preparing reports, dashboards & publications; and make periodic presentations to key stakeholders on observations, actions, and further planning and insights Preferred candidate profile: Essential: Recognized MBBS degree, or equivalent. Desirable: A recognized advanced degree such as MBA or post-graduate (PG) qualification in medical / allied discipline (such as health administration, management, training, public health, or research), or equivalent.

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3.0 - 8.0 years

3 - 6 Lacs

Visakhapatnam

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Job description: As a Branch Manager, you will spearhead the operational and strategic direction of multiple diagnostic centers within your designated region. Your primary responsibility will be to ensure the efficient and effective delivery of high-quality diagnostic services, adhering to established protocols and standards. This involves overseeing all aspects of center operations, including staff management, financial performance, resource allocation, and patient satisfaction. You will be instrumental in fostering a positive and productive work environment, mentoring and developing your team to achieve operational excellence. A key aspect of your role will be to drive business growth by implementing strategic initiatives, building relationships with referring physicians and healthcare providers, and ensuring the centers meet or exceed revenue targets. You will be responsible for monitoring key performance indicators, identifying areas for improvement, and implementing solutions to enhance efficiency and service delivery. Furthermore, you will ensure compliance with all regulatory requirements and maintain a strong focus on quality control and patient safety. Your leadership will be crucial in maintaining the reputation and success of Vijaya PH Diagnostic Centre within your assigned geographical area.

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0.0 - 2.0 years

0 Lacs

Kochi

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Quality Executive Job Summary: The Quality Executive will be responsible for supporting the hospital s quality initiatives and ensuring compliance with NABH (National Accreditation Board for Hospitals & Healthcare Providers) standards. This role involves implementing quality protocols, assisting with audits, monitoring clinical and non-clinical processes, and supporting continuous quality improvement across the hospital. Experience : Candidates who have training or Internship at least 6 months in Quality Department can also apply. Key Responsibilities: Ensure implementation and monitoring of NABH standards across all departments. Conduct internal audits and assist in preparation for external audits. Coordinate quality improvement programs and ensure documentation of QMS (Quality Management System) activities. Prepare, review, and update SOPs, policies, and quality manuals. Conduct training and awareness sessions for staff on NABH guidelines and quality practices. Collect, analyze, and report on quality indicators and patient safety data. Monitor incident reporting, root cause analysis, and corrective actions. Maintain documentation related to accreditation, audits, and compliance. Participate in quality assurance meetings and present findings/reports. Qualifications: Graduate/Postgraduate in Healthcare Administration, Quality Management, or related field. Certification or training in NABH standards is preferred. Minimum 1 of experience in a hospital setting, preferably with NABH exposure.

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1.0 - 6.0 years

1 - 2 Lacs

Kochi

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Staff Nurse- OT (female) Job in Kerala Experience: Minimum 1 year Job Description: Candidates having OT experience with treating patients, administering medication, maintaining patient records, diagnosing and testing patients and operating medical equipment. Must providing highest care to the patient, empathy and good communication and also to maintain confidentiality. Requirements: GNM/BSc nurses with minimum 1 year experience can apply for this job Working experience in NABH hospital is an added advantage. Should have a valid Kerala Nurses Registration Immediate joiners preferred Job Category: Technician Job Type: Full Time

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2.0 - 5.0 years

2 - 3 Lacs

Ahmedabad

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Will be responsible to oversee and coordinate the daily operational activities of the hospital to ensure smooth functioning across all departments. Candidates have hospital experience are preferred.

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2.0 - 5.0 years

3 - 4 Lacs

Lucknow

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Patient / Customer Care • To comply with the quality Process & policies of the respective area. Job Knowledge • To demonstrate effective application of technical & professional knowledge. • Implementation of NABH standards • Analysis of requirements of forms, formats, and process development • In-depth knowledge of Excel, Analysis, and quality tools • KPI analysis • Good Communication skills Job Description: • Monthly analysis of KPI • To generate a Quality report of the Quality department and communicate to stakeholders • Monthly data tracker with the information related to HO • Conducting departmental survey according to NABH standards. • Conducting audits as assigned. • IR analysis and its closure. • KPI analysis and its responsibility • Document control tracker maintenance • Preparation of PPT for the reporting manager. • Preparing process flows and guiding departments in the development of process flows • Conducting training as per the requirement. • Attend meetings if required • Accompany rounds with other department heads • Any other work given by the reporting manager Audits & QI projects • Carry out routine audits of clinical areas/departments. • Provide feedback to departments. • Support and implement QI projects • Closure of Nonconformities Medical Policies and Standards • Dissemination, Implementation, Training of Organization policies and regular audits. Clinical indicators and Performance indicators • To support the development, periodic review, and improvement of clinicalindicators. People Orientation • To demonstrate professional & courteous behavior to patient & co-workers. Cost & Revenue • To operate within budget cost

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7.0 - 12.0 years

9 - 11 Lacs

Mumbai

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Role & responsibilities Responsible for ensuring compliance to NABH /JCI/AACI/ ISO standards across the hospital. Ensuring good quality non-clinical services like infection prevention, security, diet etc.; Ensuring clean surroundings, OPD Areas, Wards, Labour Room, OT and Patient amenities and outsourced services; Assist all departments in training the staff on the Quality. Monitors the quality indicators and helps in the process of continuous quality improvement (Classification of nonconformities as pre-, post- & analytical, doing a RCA & CAPA) Coordinates internal audits of the hospital in accordance with quality manual. Periodical assessment of hospital on quality indicators and arrive at a score for the facility; Identification of gaps, develop action plan under the guidance of CNO of the hospital and monitor compliance; Ensuring that the hospital meets all regulatory and statutory compliances. Measurable Deliverables Audits Accreditations NABH. NABL, AACI and other relevant Certifications Preferred candidate profile Must possess at least a graduation degree in MBBS/ Dental/ AYUSH + Masters in Hospital Administration/ Health Management Minimum 5 years of experience in any healthcare / hospital Experience in Health Care Quality or Formal Quality of system like NABH/JCI/AACI/ISO 9001:2008 etc.

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15.0 - 24.0 years

20 - 25 Lacs

Durgapur

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Roles and Responsibilities Manage billing processes for hospitals, ensuring accurate and timely submission of claims to TPAs and insurance companies. Oversee medical billing operations, including claims processing, cash posting, and denial management. Develop and implement effective strategies to reduce claim rejections and improve revenue cycle management (RCM). Collaborate with healthcare providers to ensure compliance with NABH standards and regulations. Analyze financial data to identify trends and areas for improvement in hospital administration. Desired Candidate Profile More than 18 years of experience in medical billing (hospital administration). Degree in Hospital Administration or relevant discipline; MBA/PGDM- Finance is preferred. Strong knowledge of billing procedures, claims processing, cash posting, denial management, health care services, medical billing, NABH guidelines. * Interested candidate can share their CV at ayesha.tabassum@iqct.in

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10.0 - 15.0 years

22 - 32 Lacs

Lucknow

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Interested candidates may directly share their resume at "anurag.awasthi@medanta.org" Brief Profile Only MBBS with a post-graduate degree (MD, MPH, MHA or MBA in Healthcare) Ability to manage multidisciplinary teams and contribute to strategic hospital initiatives Excellent interpersonal and communication skills Well aware about NABH / JCI compliance Medico Legal Compliances Academics Other Pertinent Points Position will be based out of Medanta Hospital, Lucknow Position will report to Vice President Operations At least 10-15 years of clinical and administrative experience Full time Job (Mon Saturday) No Accommodation Facility is provided by the company

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1.0 - 3.0 years

1 - 5 Lacs

Thiruvananthapuram

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Quality Assurance Coordinator - Pallium India, Thiruvananthapuram - Pallium India | Pallium India Published on: June 9, 2025 Place of Job: Qualification: Master of Hospital Administration (MHA) or related field. Roles & Responsibilities Leverage the academic knowledge to understand the various aspects of the service delivery and the application of quality indicators to improve the outcomes. Manage and update Excel sheets, including data entry related to the quality improvement program. Perform detailed Microsoft Excel analysis, create pivot tables, use advanced formulas, and design data visualizations to identify trends and monitor service outcomes. Assist in the development and roll-out of new Standard Operating Procedures (SOPs) aimed at improving service delivery. Ensure the effective and consistent implementation of SOPs across all departments, promoting high standards of practice and efficiency. Serve as a liaison between departments, ensuring that all relevant teams are informed and aligned during the implementation of new indicators, SOPs, and quality improvement initiatives. Prepare regular reports to highlight key insights and trends to facilitate data-driven decision-making. Assist in the implementation of quality accreditation standards and the process of attaining relevant certifications (e.g: NABH) Directly interact with beneficiaries to gather their experiences and feedback

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10.0 - 15.0 years

3 - 4 Lacs

Tumkur

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Role & responsibilities Nursing Supervisor is accountable for the Nursing Care Management of all the departments i.e OPD, Ward, Triage, NICU, LDR and all the Nursing Floors/Stations. Working knowledge of NABH / JCI Standards, Working knowledge of Education, Quality Assurance and Infection Control Standards. Shall be responsible for maintaining high standards of nursing care for the patients in all the departments. Shall instruct & supervise the work of nursing staff, medical helpers, sweepers& other staff members under her. Shall ensure proper hand over of and take over charge at each change of shift Shall take turns to supervise all wards during night hours in order to ensure there is adequate patient care. Shall carryout/ensure the pre & post-operative care of surgical patients & see that all instructions given by the doctors are carried out meticulously. Shall visit and check all seriously ill patients and post-operative case and ensure that they are seen at least once every hour by a nurse. Shall cooperate with tutors in planning patient care. Shall ensure that all records of patients are properly filled. Shall make rounds with doctors. Shall responsible for receiving all new admission and to comfortably accommodate them. the doctor concerned shall be informed immediately. Key Skills: Effective decision making, influencing, communication skills, analytical, problem solving and time management skills. Analytical Skills: Nursing Supervisor must look at a lot of different information and make decisions based on needs and budget concerns. Communication: Nursing Supervisor talk to their employees, and work with management to make sure the job gets done. Being able to clearly explain what needs to be done will be necessary. Leadership Skills: Nursing Supervisor must motivate and coordinate employees, as well as deal with any disciplinary issues that may come up. The ability to lead and manage teams and projects. Commercial awareness. Organisation, time management, prioritising and the ability to handle a complex, varied workload Integrity and confidentiality

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10.0 - 15.0 years

5 - 6 Lacs

Bikaner

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1. Overseeing Nursing Operations 2. Staff Management 3. Ensuring Quality patient Care 4. Staff Development program/ Trainings 5. Addressing NABH assessments

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2.0 - 5.0 years

2 - 2 Lacs

Ahmedabad

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Roles and Responsibilities Preparation of MIS as per the requirement of the management. Accounts Receivable & Payable, TDS working & quarterly returns, Advance tax & E-payment, GST working, Bills checking & booking, Documentation & Filing, Month/Quarter/Year End closing, Individual Accounting, MIS Reports, Reconciliations, Banking accountant with working knowledge of balance sheet preparation, finalization of accounts, taxation, auditing. Process accounts and incoming payments in compliance with financial policies and procedures. Accounting knowledge pertaining to entries/JVs in books of AccountsExpereince on hands on working in Tally preferableANy other audit and accounting functions. The primary purpose of this role is to oversee day-to-day accounting payable operations of the company, maintain daily accounts and Petty cash for day to day requirement and assist the Accounts Manager in accounting activities. Account management with outcome of increased customer satisfaction and increase in retention and account growth. If your profile matches the above requirement and if you are interested in the above opening, kindly email your resume at the earliest attachment to without changing the subject line. Desired Candidate Profile Job Benefits & Perks

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4.0 - 8.0 years

12 - 20 Lacs

Nellore

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1. Develop and implement organizational policies and procedures for the medical unit. 2. Government policies (PNDT, Transplant Act, Narcotics and Drugs compliance, Radiology license, medical certificates, etc) to be strictly adhered to & to keep the hospital ready at all the time for government and internal audits and inspections. 3. To coordinate (with respective group heads) and supervise Quality, Hospital infection control, nurses, clinical pharmacist, and strictly follow and implement NABH standards/policies. 4. Maintain communication between governing bodies, medical staff and department heads by attending departmental meetings, and coordinating interdepartmental functioning. 5. Monitor the functioning of radiology services, diagnostic services, facilities and staff to ensure the effective use of resources and assess the need for additional staff, equipment and services. 6. Responsible for conducting clinical audits as per NABH/internal committee recommendation. 7. Overseeing and monitoring RCA & CAPA on all the audit findings and reporting the findings to the CMO & and the respective cluster head promptly. 8. Attend to Medical staff feedback and grievances. Counseling of nursing staff, para medical staff with the help of NS and HR. 9. To ensure all the clinical operations adhere to relevant health laws with regards to medical compliances and to assure the prevention of Medico legal issues. 10. Ensure the radiation safety compliance in all the applicable areas in coordination with the Radiation safety officer. 11. To scrutinize all the documents including donor and recipient identification and all the relevant legal documentation required for transplant cases. 12. To make daily rounds and to see the completeness of clinical records including patient consent forms, assessment forms, Drug charts, Doctors & Nurses progress notes. 13. Ensure that consent forms are taken for all the clinical procedures. 14. To supervise the lab in coordination with Lab Director/Head and to assure that the lab reports are error free, Critical values are being reported to Wards/ICUs and the defined TATs are being strictly followed. 15. Ensure seamless functioning of Operation theatre (OT) including utilization of OT, Scheduling of OT ( in coordination with OT manager) & identification of patient in OT ( Right patient , Right site and Right procedure ) 16. Meetings with Nursing Staff and other para-medical staff to discuss measures for improvement of patient care and other related matters. 17. Ensure the culture of patient safety in all patient care areas which includes deliverance of safe clinical practices, identification of patient & avoidance of medication errors. 18. Supervise the attendance of consultants/visiting consultants, DMOs, Lab Staff, Dieticians, ER, lab and OT technicians, Ambulance, nursing staff etc. 19. Heading the medical records department and make sure that all the records are properly archived as per hospital policy, closed audits of case sheets are being done by MRD team, ICD coding is being followed and any record should not be given to patient/attendant/consultant/legal authorities without the permission of Medical Head. 20. Attending to medico-legal cases as pertaining to your unit, in coordination with the Group Legal advisor, CMO and Cluster Head. 21. To supervise DMOs Appointment, postings, compliance to their JDs, trainings, Doctors Handover notes etc. 22. Ensuring the safe practices of blood transfusion in all patient care areas, that blood products given are safe to the right patient, right blood group and the right blood product. 23. To oversee the quality department and ensure that all the statutory licenses of the unit are valid. 24. Ensure that the patient counseling is happening in all the areas & also ensure that all the Audio Video recordings are being archived and can be accessible whenever they are required with the support of IT team. 25. Ensure that the academic calendar is in place and academics are happening on regular basis. 26. Ensure that the consultant rosters are in place and make sure that the consultants are being interacted on daily basis. 27. To make daily rounds to patient care areas and make sure that all the required emergency support like Crash carts , Defibrillator are in place. 28. To keep a track of complex/rare cases happening in the unit and inform to CMO & Public relations team. 29. If any clinical trials are being performed at the unit, ensure the record compliance with the Ethics committee. 30. Ensure regular clinical updates to referral doctors and also to any concerned authorities.

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