Manager-On-Duty (MOD)

Job Summary:

We are looking for a responsible and proactive Manager on Duty (MOD) to oversee the hospital’s daily and nightly operations. The MOD ensures smooth coordination across departments, handles patient-related concerns, supervises staff, and acts as the central point of contact during their shift.

Key Responsibilities:

· Ensure smooth functioning of hospital operations during assigned shifts (Day/Night).

· Introduce yourself to departmental staff and initiate rounds upon arrival.

· Conduct hospital rounds every 2 hours to monitor patient services, staff performance, and cleanliness.

· Coordinate with all departments, including OPD, IPD, Lab, Pharmacy, OT, Radiology, Housekeeping, Canteen, Security, and Emergency.

· Oversee front office operations such as patient registration, billing, phone handling, and appointment scheduling.

· Supervise non-clinical services including housekeeping, ambulance coordination, and patient diet services.

· Verify availability of doctors, nurses, and essential staff in all key departments.

· Act as the primary contact for emergencies; ensure that emergency protocols are followed.

· Monitor hospital infrastructure, including cleanliness, linen supply, waste disposal, and equipment usage.

· Manage night shift operations such as vehicle and security rounds, and rest arrangements for duty doctors.

· Ensure adherence to hospital policies, SOPs, and regulatory compliance.

· Handle emergencies with professionalism and maintain patient confidentiality at all times.

Candidate Profile:

Education: Bachelor’s degree in Hospital Administration or a related field.

Experience: Minimum 2–3 years of experience in hospital or healthcare operations.

Skills: Strong communication, coordination, and leadership skills.

Willingness to work in rotational shifts, including nights and weekends.

Job Types: Full-time, Permanent

Benefits:

• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Singanallur, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• MOD: 2 years (Required)

Work Location: In person