Manager-Learning and Development - GO/JC/431/2025

The position of Manager Learning & Development involves spearheading learning and engagement initiatives within the organization to boost employee productivity and foster a culture centered on development. The primary responsibilities include designing, implementing, and conducting training programs, as well as leading employee engagement endeavors. You will be tasked with creating tailored learning programs to address identified gaps, crafting training content through diverse media, and preparing necessary materials before and after training sessions. Collaboration with both internal and external partners to customize training modules will be essential. Conducting training sessions, both virtual and in-person, across different employee levels and coaching managers to promote a development-focused team environment are crucial aspects of this role. Additionally, you will be responsible for devising the annual employee engagement calendar jointly with Regional HR, formulating communication strategies to endorse L&D and engagement initiatives, and consistently evaluating training effectiveness to optimize based on feedback. The ideal candidate for this role should possess excellent verbal and written communication skills, adept presentation and facilitation capabilities, familiarity with multimedia and digital learning platforms, and the ability to engage learners effectively while ensuring content retention. Proficiency in digital tools for content creation and delivery is essential. Being self-motivated, creative, organized, and capable of managing multiple priorities are also key attributes required for this position. Key Skills for this role include Communication Strategy, Content Design, Digital Learning Platforms, Employee Management, Employee Welfare, Learning and Development, and Training Facilitation. The candidate should hold a Master of Business Administration with a specialization in Human Resource Management. This is a full-time, permanent position in the Banking/Financial Services or ITES/BPO/KPO industry. The job code for this position is GO/JC/431/2025, and the recruiter's name is Subashini.,