Manager - End User Computing

The position of Manager, IT - End User Computing at Exela in Pune, IN-MH requires a Bachelor's degree in Computer/Information Technology or a related field. It is preferred for candidates to have relevant certifications such as MCSE/MCP, CCNA along with at least 3+ years of experience in IT infrastructure design, implementation, and management. The ideal candidate should have a proven track record of managing complex IT environments in a fast-paced setting. The primary responsibilities of the EUC Specialist include the maintenance of IT equipment and troubleshooting of all IT-related devices such as PCs, laptops, tablets, wireless handheld devices, thin clients, Virtual Desktop environment (e.g. AVD, Citrix), network printers, and other end-user devices. The candidate should possess strong technical skills including a deep knowledge of hardware and operating systems, workstation virtualization, experience with monitoring tools, and automation frameworks. In addition to technical skills, the candidate should also demonstrate excellent problem-solving and analytical abilities. Effective communication and interpersonal skills are essential for collaborating with various teams. The ability to manage multiple tasks and projects simultaneously is crucial for success in this role. If you meet the qualifications and have a passion for IT infrastructure management, this role at Exela's Global Operation Center could be the next step in your career. Join a team of over 17,500 employees operating in 23 countries and be part of a leading business process automation company dedicated to digital transformation solutions.,