Posted:1 week ago|
Platform:
Work from Office
Full Time
- Digitization of the customer care and customer experience projects to deliver seamless experience for customers / dealerships - Collaboration with business teams from HO Field to provide integrated and simple solutions of the requirement with the help of development team Key Deliverables: Connected car implementation Pre-launch (UAT) and launch (Production) CX Initiatives New product developments Project management for IT Technical support Technical support team management Preferred Industries Automobile Education Qualification Diploma in Automobile/ Mechanical Engineering OR Degree in Automobile/ Mechanical Engineering General Experience Should have min 2 to 3 years expereince in automobile dealership processes. Should have understanding on the connected car features. Field operation experience for aftersales is preferred
Mahindra
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