564 Loss Prevention Jobs - Page 2

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Event Security Specialist assigned to one of Pinkerton’s largest global clients, will provide event planning and coordination for the Global Security team. The Event Security Specialist role is broad and requires strong operational, strategic and interpersonal skills. ESS interface with employees and support and manage all security operations for in-person and virtual events Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Serve as the main point of contact and leadership decision maker for events operations. Organize and lead staff meetings, cross functional team meetings, and special events. Ensure an appropriate accreditation and validation system is in place for all delegates, visitors and other security personnel accredited by the organizers. . Maintain knowledge and awareness of all SOW clauses to ensure all deliverables are met. Establish and oversee service level management function through preparation and client presentation of monthly service reviews, quarterly business reviews, and formalized SLA reporting. Develop Standard Operating Procedures (SOPs) as required. Report any security incidents which occur during events. Capture, present metrics and produce weekly reports for management where required. Capture, report and monitor lessons learned from all events to ensure continuous improvement. Undertake any other ad hoc security duties or administrative tasks as directed by the Global Security Event Regional Lead. Planning may include venue reconnaissance and the production of a written report making recommendations to enhance the overall effectiveness of the security arrangements, including supporting rationale, contingencies for raised threat, policy / decision log and an audit trail. Build and maintain relationships with multiple internal and external stakeholders, including where necessary local law enforcement personnel, emergency medical services, business representatives and other government agencies to maintain security, service delivery and operational excellence All other duties, as assigned. Qualifications Bachelor’s degree,.with minimum of 2 Years experience within event planning, event security management or a similar level of responsibility in the security industry Confident and self-motivated. Effective written and verbal communication skills. Able to develop and sustain strong internal and external partnerships. Able to manage multiple projects simultaneously with competing priorities and deadlines. Able to analyze complex situations and recommend solutions. Consistently delivers on commitments and achieves expected business results. Able to adapt within a fast-paced global environment. Computer skills; Microsoft Office. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Ability to work evenings and/or weekends, as needed. Travel to support global event operations, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

About the Role Were seeking a detail-oriented Investigator to support core operations by reviewing large volumes of grocery store footage and flagging suspicious activity. In this crucial role, youll be responsible for analyzing transactions, identifying potential incidents, and continuously suggesting improvements to our internal processes. This is a focused operational role ideal for someone who is disciplined, analytical, and thrives in a fast-paced remote environment. Responsibilities Review and analyze video footage from grocery stores to detect potential suspicious behavior Submit clear, concise reports using internal documentation tools Work approximately 8 hours per day processing large volumes of footage with high accuracy Track daily output and maintain organized logs using Google Sheets Communicate daily with team leads to ensure alignment and clarify edge cases Follow established SOPs while actively identifying areas for workflow improvement Maintain strong attention to detail and consistency in identifying reportable incidents Contribute ideas to improve accuracy, efficiency, and data integrity across processes Requirements Based in India or nearby regions and available to work EST hours 5 10 years of experience in operations, quality assurance, or similar roles Proficiency in Google Sheets and online task tracking Excellent communication skills in English (written and verbal) Ability to remain focused during repetitive, detail-heavy tasks Self-motivated, reliable, and able to thrive in a remote setting Tools & Technology Documentation & Reporting: Google Sheets, Internal CMS/Forms Collaboration: Slack, Google Workspace, Notion Bonus Points Prior experience in content moderation, surveillance, or investigative work Experience analyzing security footage or handling evidence for quality control Demonstrated process improvements or SOP suggestions in past roles Familiarity with video management or audit platforms

We are seeking a friendly and customer-focused Store Associate to join our team in Mumbai, India. As a Store Associate, you will play a crucial role in creating a positive shopping experience for our customers while supporting the day-to-day operations of the store. Greet and assist customers in a friendly and professional manner Operate cash registers and process various forms of payment accurately Maintain a clean and organized store environment Stock shelves and display merchandise according to company standards Assist with inventory management and participate in regular stock counts Answer customer inquiries and provide product information Handle customer complaints and returns in a courteous manner Collaborate with team members to ensure smooth store operations Adhere to company policies and procedures Assist with loss prevention efforts Excellent customer service skills with a friendly and supportive attitude Proficiency in cash handling and operating Point of Sale (POS) systems Strong communication skills in both English and Hindi Basic math sk

Ensuring Store profitability Merchandise management Like to like Business growth Employee motivation & retention Sales target Vs Achievement Analysis competitive market and growth in market share Identifying New program plans for BTL and conversion of business New customer conversion and Conversion of Dormant customers Delivering customer ordered product on time Rotation of stock and Identification as per optimum stock Analysis report submission Ensuring no SOP violation cases in audit Succession Planning Training and Development of the internal staff Senco Gold and Diamond is looking for Store Managers at respective location mentioned below Midnapore - West Bengal Jhargram -West Bengal Balurghat -West Bengal Saithia -West Bengal Haldia -West Bengal Bhagalpur -Bihar Deogarh -Bihar Islampur - West Bengal Dhuliyan - West Bengal

Conduct routine patrols throughout Cybercity roads and buildings. Report observations to the concerned authorities for necessary actions. Monitor and keep track of unauthorized land encroachments in the Cybercity area. Inform the relevant authorities about any encroachments observed Oversee heavy traffic management at Shankar Chowk and other key locations in DLF Cybercity during peak hours. Manage building security operations in the absence of a Building Security Officer (SO) and in buildings without a deployed SO. Respond to accident sites on Cybercity roads, which average 4-5 accidents per day. Clear and remove vehicles involved in accidents to prevent road closures or obstructions. Assist building teams in response to calls for any incidents. Coordinate with Law Enforcement Agencies (LEA) for CCTV/footage-related queries across Cybercity. Assist building teams with VIP movements, events, and drills. Conduct internal audits and support building teams during audits. Prepare incident reports and conduct security investigations, audits, and mock drills in the absence of a building SO. Consolidate all lost & found records and process submissions in coordination with the Building SO. Handover lost & found items to clients in the absence of Building Officers. Maintain clear communication with the clients Single Point of Contact (SPOC) regarding events, incidents, security concerns, recommendations, staffing needs, etc. Authorize gate passes with security checks in the absence of the site SO. Conduct surprise checks at sites during odd hours to ensure ground team alertness. Develop and maintain liaison with government agencies, including local police and fire services. Central Security Officer (SO) will consolidate 24-hour reports and submit them to the Security Lead. Central Security Officer (SO) will perform all the duties conducted by Security lead during his absence or as and when directed by him.

The ideal candidate will be responsible for implementing and managing loss prevention strategies to safeguard assets, minimize theft, and ensure the safety of warehouse operations. Key Responsibilities: Develop and implement loss prevention policies and procedures to protect company assets and reduce shrinkage. Conduct regular audits and inspections of warehouse and transportation operations to identify vulnerabilities and recommend improvements. Monitor surveillance systems and security equipment to detect and prevent theft or suspicious activities. Collaborate with warehouse and transportation teams to ensure compliance with security protocols and best practices. Investigate incidents of theft, fraud, or misconduct, and prepare detailed reports for management. Train staff on loss prevention techniques and promote a culture of security awareness within the organization. Requirements: Strong understanding of logistics operations. Excellent analytical and problem-solving abilities. Proficiency in surveillance technologies. Familiarity with security systems and technology, including surveillance cameras and alarm systems. Proven experience in loss prevention, security management, or a related role, preferably in an environment. What We Offer? Absolute clarity on work expectations and number-based appraisal system Company is growing 10X in next 4 years, so a superb growth opportunity for people contributing towards growth of company. Stable company with clear laid down procedures, and a great track record of growth. Pan India operations so scope of moving across India to gain multiple experience in various geographies. Job Security with cash rich, well-funded company listed on NSE with market cap of 600 crores Professional work culture and learning environment, where the only pressure is of upgrading your skillset and growing along with organization.

The ideal candidate will be responsible for implementing and managing loss prevention strategies to safeguard assets, minimize theft, and ensure the safety of warehouse operations. Key Responsibilities: Develop and implement loss prevention policies and procedures to protect company assets and reduce shrinkage. Conduct regular audits and inspections of warehouse and transportation operations to identify vulnerabilities and recommend improvements. Monitor surveillance systems and security equipment to detect and prevent theft or suspicious activities. Collaborate with warehouse and transportation teams to ensure compliance with security protocols and best practices. Investigate incidents of theft, fraud, or misconduct, and prepare detailed reports for management. Train staff on loss prevention techniques and promote a culture of security awareness within the organization. Requirements: Strong understanding of logistics operations. Excellent analytical and problem-solving abilities. Proficiency in surveillance technologies. Familiarity with security systems and technology, including surveillance cameras and alarm systems. Proven experience in loss prevention, security management, or a related role, preferably in an environment. What We Offer? Absolute clarity on work expectations and number-based appraisal system Company is growing 10X in next 4 years, so a superb growth opportunity for people contributing towards growth of company. Stable company with clear laid down procedures, and a great track record of growth. Pan India operations so scope of moving across India to gain multiple experience in various geographies. Job Security with cash rich, well-funded company listed on NSE with market cap of 600 crores Professional work culture and learning environment, where the only pressure is of upgrading your skillset and growing along with organization.

The Store Manager position in the Retail Stores department is a key role reporting to the Cluster Manager. Your primary responsibility will be to ensure the success of the business by leading store operations, driving sales performance, and delivering exceptional customer experiences. To achieve this, you will need to leverage operational expertise, customer-centric strategies, and effective team leadership. In this role, you will focus on various key responsibilities. Firstly, you will prioritize customer focus by providing exceptional customer service to ensure customer loyalty. Building trust and rapport with customers through emotional intelligence, handling customer queries professionally, and fostering a customer-centric culture among employees will be crucial. Sales mastery is another critical aspect of the role where you will be required to drive sales to meet or exceed store targets. Leveraging data insights for inventory optimization, identifying growth opportunities, and collaborating with the Visual Merchandising team for in-store displays will be essential for success. Leadership excellence will also be a key component of your responsibilities. Leading and motivating the store team, resolving conflicts, conducting training, managing schedules, and ensuring optimal staffing levels will be part of your daily routine. Additionally, you will focus on team development through coaching, recognition, and accountability. Change management skills will be vital as you adapt to new business strategies and encourage flexibility among team members to embrace changes effectively. Utilizing data insights for decision-making, analyzing store performance metrics, and allocating resources efficiently to optimize staff productivity are crucial aspects of the role. In terms of store operations excellence, you will oversee comprehensive store management including visual merchandising, stock management, and shrinkage prevention. Regular audits to maintain store functionality, compliance with company standards, and handling administrative tasks such as managing expenses and updating operational checklists will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's Degree and a minimum of 5 years of retail experience in the fashion industry, with at least 2 years as a store manager or assistant store manager leading a team. Proficiency in Microsoft Office, proven success in achieving sales targets, exceptional customer service orientation, strong team leadership skills, and excellent communication and interpersonal skills are required. Additionally, analytical skills, proficiency in store operations, and understanding of inventory management and loss prevention are essential for this position.,

The Store Manager plays a crucial role in ensuring business success within the Retail Stores department. Reporting to the Cluster Manager, you will be responsible for leading store operations, driving sales performance, and delivering exceptional customer experiences. By utilizing your operational expertise, implementing customer-centric strategies, and providing team leadership, you will contribute to the overall success of the store. Your key responsibilities will include: Customer Focus: - Providing exceptional customer service to build customer loyalty and trust. - Handling customer queries, concerns, and feedback with professionalism and empathy. - Ensuring that all employees adhere to company policies, fostering a customer-centric culture. Sales Mastery: - Driving sales to meet or exceed store targets. - Leveraging data insights to optimize inventory and identify growth opportunities. - Collaborating with the Visual Merchandising team for in-store displays. Leadership Excellence: - Leading and motivating the store team through coaching, recognition, and accountability. - Managing team dynamics, resolving conflicts, and promoting a collaborative work environment. - Focusing on team development through training and feedback. Change Management: - Adapting to new business strategies and implementing changes effectively. - Encouraging flexibility among team members to embrace new processes and technologies. Decision-Making: - Utilizing data insights to enhance operational efficiency and customer satisfaction. - Analyzing store performance metrics to optimize operations and implement improvements. - Allocating resources efficiently to enhance staff productivity and store performance. Store Operations Excellence: - Overseeing store management, including visual merchandising, stock management, and shrinkage prevention. - Conducting regular audits to maintain store standards and compliance. - Handling administrative tasks such as managing expenses and updating operational checklists. Candidate Requirements: - Bachelor's Degree. - 5+ years of retail experience in the fashion industry, with at least 2 years as a store manager or assistant manager leading a team. - Proficiency in Microsoft Office. - Demonstrated success in achieving sales targets and exceeding customer expectations. - Strong customer service orientation and focus on customer satisfaction. - Excellent multitasking skills for efficient store operations. - Strong team leadership, communication, and interpersonal skills. - Analytical and problem-solving abilities. - Proficiency in store operations, visual merchandising, and inventory management. If you meet these requirements and are looking for a challenging yet rewarding opportunity as a Store Manager, we encourage you to apply.,

Experience in Process and Technical Safety field for plants such as Refinery, Fertilizers, Petrochemicals, Oil & Gas, Chemicals, Off-Sites and Utility facilities. Candidate must have experience of around 4 to 6 - EPC / EPCM in green field/brown field and revamp type project. Experienced as facilitator in Safety study. Understanding P&ID with respect to various equipment, piping, instruments & process. Reviewing P&ID from safety prospective, understand logic and interlocks with respect to various system and provide relevant comments to the design team during various project reviews. Knowledge on HSEIA & HSE studies - (i.e. HAZOP, HAZID, SIL, LOPA, QRA, SIMOPS, DERA, Bow-Tie- Analysis, What-if Analysis, EIA, HSECES PS, FEHA, FMEA, H2S Zoning Study, EERA, ESSA, F&G mapping study, Noise Study & etc.) Identifying problems and shortcomings with existing systems. Co-ordinating testing and commissioning activities and providing advice on testing and commissioning procedures and documentation. Producing or assisting in the preparation of all pre-commissioning, commissioning, testing and performance guarantee related procedures & documentation & their Approvals. Undertaking testing and commissioning activities in line with the specified site requirements. Monitoring progress, recording all test results. witnessing final testing and acceptance of equipment and compilation of all documentation for inclusion in the site test dossier. Ensuring the safe testing and commissioning of completed installations to achieve the necessary plant performance in accordancewith project programme requirements. Knowledge about the various process equipments, utility equipments (i.e. compressor, chiller, steam, pump & etc.) and its operation and expected hazards during operation. Experience in hazard identification (HAZID) and protective device sizing with respect to various processes. Knowledge about Pre-Commissioing, start-up, commissioing of the Plant. Demonsrtration of the Performance Guarantee fo the process equipment. utility equipment (i.e. compressor, chiller, steam, pump & etc.) and its operation and expected perfomance shortcomings during operation. Experience in starting up the process plant. Ability to start-up, runing plant in various operating conditions, handle - upset and planned/emergency shutdown conditions. Capable for the Plant Loss Prevention deliverables: Knowledgee about relevant code & standards (NFPA, OISD, IEC, IS, IP, PESO & etc.). Fire Protection and F&G detection design basis,Fire & Gas detection systems including Fire & Gas Detection layouts and Fire & Gas Cause and Effect Charts. Passive Fire Protection Design including Passive Fire Proofing (PFP) Schedule and PFP Layouts. Hazardous Area Classification Design including Hazardous Area Classification (HAC) Schedule and HAC Layouts. Experience in the preparation of Process datasheets for various safety items like PSV, PVVV, Flame arrestor, Cross functional Competence requirement for understanding of Inputs and interface with various disciplines Project management, Planning, Civil, Electrical, Instrumentation, Mechanical & Process. Independently handle safety workshops uing PHA Pro, PIPENET & etc. Continuous learning capture for ongoing enquiries, ongoing projects and build inhouse Pre-bid and detail engineering capability. Capturing the Project learning in the knowledge bank in the KM Portal. Conduct Knowledge Sharing sessions to impart learning and share the lessons learned.

As part of the Concession Prevention Program (CPP) within the India Security & Loss Prevention team, this role is crucial in protecting the organizations financial interests. We are looking for an candidate who is willing to challenge conventional practices and drive innovation. As a CPP Analyst, you will play a significant role in directly impacting the companys profitability. Your primary responsibility will be to analyze and reduce concessions, which are financial adjustments or losses, thus directly contributing to the organizations bottom line. By effectively managing and optimizing the concession bucket, you will help enhance the overall financial performance and security of the organization. Your efforts will be vital in ensuring that financial losses are minimized, thereby supporting the organizations long-term success and stability. The work will involve but not limited to 1. Resolve TT Related to Refund Claims by Customers: Efficiently manage and resolve trouble tickets (TT) related to customer refund claims, ensuring timely and accurate processing. 2. Analyze/Perform Multiple Checks Using Multiple Tools to Verify Customer Claims: Utilize various tools and methods to thoroughly verify the legitimacy of customer claims, ensuring accuracy and preventing fraudulent activities. 3. Handle Escalation Cases in a Time-Bound Manner: Address and resolve escalated cases promptly, ensuring customer satisfaction and maintaining service quality standards. 4. Meet Daily TT Resolution Targets While Maintaining TT Quality Parameters: Achieve daily targets for trouble ticket resolution, ensuring that all quality parameters are met to maintain high service standards. 5. Create Reports on Loss Data, RCA, and Related Trends Over Time: Develop detailed reports on loss data, root cause analysis (RCA), and observe related trends over time to identify areas for improvement and implement preventive measures. 6. Connect with Stakeholders from Other Teams to Control Issues Impacting TT Resolution Output: Collaborate with stakeholders from various teams to address and resolve issues that may affect the efficiency and effectiveness of trouble ticket resolution. 7. Any other work assigned by organization. About the team The CPP (Concession Prevention Program) has been operational since May 2018. The team is part of India Security & Loss prevention rolling into WWOS. The team has a strength of 9 analysts, who are assigned TT (Tickets) daily by the Customer Service team. The CPP perform checks, such as X-Ray image analysis, and share their findings on the TT with the CS team, enabling them to make informed decisions on concession issuance or denial. 1. Educational Background: A graduate with a background that includes some technical knowledge, particularly related to IT. 2. Data Analysis Skills: Proficient in data analysis, with the ability to interpret and draw insights from data to inform decision-making processes. 3. Technical Proficiency: Good working knowledge of Microsoft Excel and the internet, essential for performing day-to-day tasks efficiently. 4. Adaptability: The ability to quickly learn and adapt to new tools and technologies as required by the job, ensuring continuous improvement and keeping up with evolving job demands. 5. Knowledge of carrying out investigation and provide RCA and Corrective / Preventive actions. 1. Microsoft Excel and Internet: Good working knowledge of Microsoft Excel and internet navigation, essential for performing day-to-day tasks efficiently. 2. Tableau: Working knowledge of Tableau for data visualization and reporting. 3. SQL: Proficiency in building SQL queries and extracting data from databases.

Amazon s SLP team is seeking highly skilled and motivated person to help develop and implement a world class security program which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The Loss Prevention (LP) Specialist II, position is IN-SLP is an individual contributor role with the primary responsibility of ensuring the protection of people & assets of Amazon sites in accordance with global Security guidelines and Policies. The role requires the leader to operate cross-mile, partnering with multiple operations and support function s leaders, along with influencing the stakeholders for SLP specific problem solving. Overall the role will have following key areas of work for assigned territory and facilities; A. End to end responsibility of security operations: Physical security is the key aspect of LP specialist II role for the sites assigned to the leader. This includes, i) guarding services management with headcount management, standard work allocation, control room monitoring and performance management of the work force, and ii) security assets and system s management to ensure serviceability, requires accesses control and monitoring maintenance and upkeep supporting businesses need. Managing above two will require the leader to collaborate with physical security program, technical and vendor teams. B. Site Audits and Certifications: For the cluster of facilities, the role leader is responsible to perform frequent audits with standard binary and also partner with respective site/operations to remediate the defects identified in audits to reduce risk. To support operations, it is critical that we assign leader who will drive required certifications for the sites from security POV and influence operations to get the site compliant for day to day secured processes. C. Process Improvement & Loss Prevention: LP specialist II is entrusted with controlling shrink and preventing losses, through proactive identification of process violation during audits and floor patrolling and analyzing the trend and collaborating with operations to design corrective mechanisms, to mitigate process violation is critical for this role to reduce continuous defects. The role also requires the leader to identify required tech/ system interventions to make the process improvement scalable across network for long term and provide inputs to solutions. D. Investigations and Actions: Interventional investigation of theft, fraud and abuse in network is another important area that SLP specialist II will support while accessing the video surveillance evidence and coordinating for local law enforcement recommendations. Identifying the key MOs, while conducting the trend analysis for the sites handled and diving deep into the data to analyze the patterns. The investigation findings play a critical role in driving ECR and buyer escalations as well. E. Crisis and Incident Management: With dynamic geo-political environment, LP specialist II is required to periodically evaluate internal and external risk, implement mitigation measure to ensure business continuity. The leader is required to collaborate with stakeholders and operate at multiple level to devise immediate solutions at the time of crisis and front lead the guidance for site to handle crisis and incident situations, as per WWOS standards. F. Business Reviews: The role also encompasses to prepare and present documents for business reviews (WBR/MBR/QBR) and drive the meetings to discuss critical points with leaders. The will require the leader to build strategic and holistic business lens on identifying the right structure, hotly debated topics, representing the required dive deep and partnering with multiple field and program leaders. 1. Minimum graduate with 5 years plus experience in investigative or loss prevention field, preferably in a multinational environment OR 2. Minimum 10 years of armed forces/ law enforcement experience with at least 2 years of corporate. 3. Security/Loss Prevention Experience. (a) Strong analytical and problem solving skills. (b) Advanced level of computer literacy including proficiency in MS office package. (c) Strong communication and writing skills with knowledge of english and vernacular language. (d) Demonstrated ability to deal with business tools & understand business metrics. (e) Demonstrated ability to perform in pressure environment with adherence to timelines. (f) Critical thinking & attention to detail of a narrative. (g) Strong interpersonal skills & proven experience in managing stakeholders and vendors. (h) Strong business ethics, discretion. 1. Proven ability to work with and effectively persuade facility site leaders and other key departments within the organization. 2. Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver. 3. Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc. is considered a plus. 4. Experience with delivery stations or cargo handling stations and transportation network security is preferred. 5. Must have strong oral and written communication skills(english and vernacular language). 6. Security Certification such as CPP, PCI, CFE etc. is preferred.

Amazon s Transportation team is seeking highly skilled and motivated person to help develop and implement a world class security program for our transportation network which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The SLP Manager, will be responsible for partnering with fulfillment Center & Delivery Center Operations team spread across various cities within a region to execute company security policies and provide security services and asset (lives, inventory in transit and within fulfillment center, buildings, equipment, data, & intellectual property) protection within the assigned location and the surrounding geography. The SLP Manager is a key member of the Transportation organization, working with the Regional team as well as cross functional teams throughout the organization. The SLP manager will: Perform risk assessment of site & operation model and frame mitigating measures Possess a thorough understanding of central/state security issues and demonstrate excellence in ability to implement and ensure sites compliance with company security policies and any industry or merchant requirements. Completing and/or coordinating the final Test and Acceptance of site security systems that leverage our access control system. Establish and implement effective, predictable, measurable procedures/processes and prevention programs impacting losses and pilferage. Perform frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks. Ensure guarding vendor(s) have clear understanding of expectations and hold them accountable to deliver on them and meet or surpass service level agreement requirements. In addition, work with the guarding vendor s management to ensure that they recruit, hire, and retain candidates who raise the performance bar of the security services organization Builds and deploys security training program Serve as department s liaison and security subject matter expert Effectively address security incidents including potential and actual work place violence incidents per policy as well as conducting testing of the incident response plans. Enhance, track, and report on metrics which are key performance indicators Coordinate with various support teams such as the Worldwide Operations Security Team, IT Security, and Network Engineering as needed Utilize Kaizen, Lean and Six Sigma methods to drive process improvements and increase efficiency.. University degree or higher qualification. Minimum 5 years relevant work experience working in law enforcement agencies, Armed Forces or Para Military Forces. 10+ year of experience in supply chain security, including management of third-party logistics providers, law enforcement, loss prevention, risk management, investigations or similar field Experience of working in a similar role in the private sector or with a major multinational company is preferred. Candidate should be proficient in writing or reviewing documents. Experience in logistics, retail, supply chain and transportation security, Loss prevention. Strong oral and written communication (reporting and presentation skills). Ability to work in Microsoft Office with proficiency in excel. Comfortable working in a fast-paced ambiguous environment Ability to prioritize and manage multiple responsibilities Security Certification such as CPP, PCI, CFE etc.

INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the SLP MDR Concessions Abuse Program and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust. The primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with INSLP guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialists day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function. As a part of the SLP MDR Concessions Abuse program, the SLP Specialist is required to deep dive into the Concessions request raised by customer, and conduct end-to-end investigation across customer, DA/network and seller to identify the abusive entity. SLP has outlined frameworks for investigation, and the SLP Specialist is bound to adhere to the investigation guidelines. Along with primarily supporting on Concessions investigations, the SLP Specialist will be required to provide on-ground intel useful in uncovering abuse MOs. In order to ensure network integrity, the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines. Security Operation Implementation and follow-up of Loss Prevention Plan in MDR Concessions Audits and Compliance Conducting SLP audits and implementing SOPs Surprise check and reports at LM (Last Mile) stations Keeping the plans and SOPs updated Periodical check of documentation Adhering to SLAs defined for the SLP MDR Concessions Abuse Program Process Improvement and Loss Prevention Process review, gap analysis and implementation of necessary improvements Weekly, monthly and quarterly assessments Loss prevention reporting Working on feedbacks received from internal and external stakeholders Follow up and completion of CAPA Recommending loss prevention initiatives based on on-ground intel Loss Prevention Analysis and Investigation Work closely with the SLP and CS teams to analyze the loss trends in MDR Concessions Weekly loss trend analysis, identifying defects / abusive entities and working towards loss reduction Conduct investigations by working closely with CS and support functions in SLP and Ops Meeting the weekly investigation targets and submitting investigation reports Sharing RCAs and PTG initiatives on shrink and unmet goals University degree or equivalent through experience and professional certification A minimum of 7-10 years in Security and Loss prevention role, law enforcement or security-related profession Extensive and up to date knowledge of Shrink Management and Data Analysis Experience in managing or coordinating security investigations of complex nature Knowledge of information security processes and systems Experience in security auditing Loss Prevention experience Investigation/Security related certification Emergency Response / Crisis Management certification Training & Development experience Auditing and security investigations experience Exposure to MNC culture and dynamics

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. .

Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Assisting in Managing Recruitment and Hiring Process Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. Assists in establishing and maintains contact with external recruitment sources. Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. Assists in monitoring candidate identification and selection process. Performs quality control on candidate identification/selection. Assisting in Administering and Educating Employee Benefits Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. Assists with unemployment claim activity reports. Attends unemployment hearings and ensures property is properly represented, as needed. Assisting in Managing Employee Development Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Ensures employees are cross-trained to support successful daily operations. Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. Ensures attendance by all new hires and participation of the leadership team in training programs Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Assisting in Maintaining Employee Relations Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. Utilizes an open door policy to acknowledge employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee accident investigations, as necessary. Communicates performance expectations in accordance with job descriptions for each position. Assisting in Managing Legal and Compliance Practices Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. Assists with ensuring medical records are maintained in a separate, secure and confidential medical file. Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). Communicates property rules and regulations via the employee handbook. Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs. .

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. .

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. .

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a hands-on and detail-oriented professional who wants to join our team as Security and Loss Prevention (SLP) Specialist. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss. Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards Serve as point of contact for and coordinate measures to manage risk with local management and external parties (e.g., law enforcement agencies and industry associations) on all security-related matters Ensure compliance of your assigned sites with Amazon global security standards A day in the life As an SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels. About the team Sitting within the Global Security Operations organisation, Security and Loss Prevention supports the accomplishment of Amazon s business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could: Put our associates and customers under jeopardy Disrupt the continuity of our business operations Inflict damage to our assets Have adverse impact on our brand reputation Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence. Relevant securityor risk-related education or experience (e.g., security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar) Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Advanced proficiency in written and verbal English, Hindi, Telugu Upper intermediate proficiency in written and verbal English Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we d love to hear from you. A relevant degree, degree equivalent, or industry certification Relevant experience with physical security systems, investigation techniques, and/or management of contract security officers Relevant experience with retail, warehouse, distribution center services, delivery service, or supply chain Relevant experience in working with data Driver s license

Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (eg, small print). Visually inspect tools, equipment, or machines (eg, to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (eg, run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G. E. D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store

Responsibilities: Customer focus: Driving Net Promoter Score ( NPS ) Greeting customers when they enter store and coaching the team to do the same Displaying commitment towards providing exceptional Customer Service and ensuring that Lenskart associates also treat Customer Satisfaction as a priority Dealing with customer service issues such as queries and complaints at store level and ensuring this is consistent with the team Striving to have long lasting and fruitful relationships with each of our customers Driving sales vs. plan Driving the sales of the store to meet the allotted targets by allocating the targets to the staff Developing a culture of high sales performance expectations, i.e. Sales Leadership Motivating and inspiring the field team to drive for results Assessing field capability and establish performance priorities at group level People development (Attrition Control) Assisting in recruiting and selecting high potential staff Providing effective on-the-job training and guidance to team members making use of company training modules Delivering clear, motivating and constructive feedback in a timely manner to all retail associates Evaluating the training needs of store associates and working closely with L&D department to execute the developmental plan Understanding the reasons for attrition and taking measures to control it Cash & Inventory management Monitoring cash reconciliation to ensure there is no mismatch of store funds Ensuring availability of required merchandise and services Conducting stocktakes regularly Ensuring the staff at store level has basic understanding of POS System to ensure transactions are properly and effectively processed Performing the necessary quality checks for the new products Working very closely with other departments till the product reaches the customer and ensuring the best customer experience to the Lenskart Customer Supervision Ensuring that all store employees, including the Optometrist, are taken care of and their issues are resolved Ensuring that the eye check-ups are conducted as per the SOP and maintain high quality standards SOP adherence & implementation Ensuring that all SOPs for retail are implemented successfully and adhered to by store employees Updating colleagues on business performance, new initiatives and other important issues Scheduling the teams shift timings to meet the stores business needs and demands Ensuring staffing levels are adequate to effectively operate the store

Primary Responsibilities: Business Financials Ensure timely call back to the customer for any hold or rejected transaction and resolving the same immediately as per SOP The goals here are 1 Protection of the customers interest 2 not to antagonize the customer through calls 3 Prevention of fraud and 4 Identification of fraudulent patterns Responsible to initiate investigation on any suspicious cases and followup for the reports findings with the guidance of LeadEFRMS Customer Both Internal ExternalEnsuring use of polite language while speaking to customers ensuring not to tip off Ensure that communication with stakeholders are made in an efficient and conclusive manner Internal Process Ensure complete updation of case details on Clari5 system till closureEnsure adherence to TAT for resolution of all alerts Responsible to manage the entire life cycle of alerts Identify changes required in EFRMS scenarios and suggest them regularly to the supervisorFollow up with Vigilance officers on field for timely closure of investigation Preparation of various MIS on a daily weekly monthly quarterly and annual basisAwareness of emerging market trends Conduct UAT on a need basis for the purpose of implementationShoulder additional responsibility as assigned by seniors from time to timeExtremely proactive and detail orientedInnovation Learning Ensure adherence to training mandays mandatory training programs for selfEnsure goalsetting midyear review and annual appraisal process within specified timelines for self Complete required certification and courses keeping the current scope of work in view Location - Bathinda,Jind,Jodhpur,Panchkula,Raipura,Varanasi

Area of Responsibility (1) Plan, organize, conduct and control operations as per the monthly/weekly supervision plans and route charts (2) Carry out Operations audits of Sites / Assignments. (3) Should be able to supervise and conduct on-site training as per training programm (4) Should be well versed with basic Sales requirements and Commercials. (5) Effective supervision and Management mechanism. (6) Plans to prevent and combat fire at site and ensure that all the fire extinguishers are serviceable (7) Check all alarm systems at sites for serviceability (8) Check and train security personnel in handling of metal detectors, vehicles search mirrors radio sets, Personnel and Materials gate etc. (9) Train security personnel in techniques of searching trucks, cars, scooters and cargo/consignment and other bomb situations. (10) Carry out a fresh security survey if any changes in location or any addition has taken place in high value items, viz. Computer Centre, network, cash room, bullion vaults or expensive calibration equipment. (11) Formulation and rehearsal of emergency procedures (12) Check log books and documents at sites and compile evaluation and action report. Make out daily visit report and hand it over to Branch Manager for evaluation and action.

The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer- centric strategies and team leadership. Key Responsibilitie s Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement Bachelor Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills |effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention.