Store Manager - Hosur

The Store Manager plays a crucial role in ensuring business success within the Retail Stores department. Reporting to the Cluster Manager, you will be responsible for leading store operations, driving sales performance, and delivering exceptional customer experiences. By utilizing your operational expertise, implementing customer-centric strategies, and providing team leadership, you will contribute to the overall success of the store. Your key responsibilities will include: Customer Focus: - Providing exceptional customer service to build customer loyalty and trust. - Handling customer queries, concerns, and feedback with professionalism and empathy. - Ensuring that all employees adhere to company policies, fostering a customer-centric culture. Sales Mastery: - Driving sales to meet or exceed store targets. - Leveraging data insights to optimize inventory and identify growth opportunities. - Collaborating with the Visual Merchandising team for in-store displays. Leadership Excellence: - Leading and motivating the store team through coaching, recognition, and accountability. - Managing team dynamics, resolving conflicts, and promoting a collaborative work environment. - Focusing on team development through training and feedback. Change Management: - Adapting to new business strategies and implementing changes effectively. - Encouraging flexibility among team members to embrace new processes and technologies. Decision-Making: - Utilizing data insights to enhance operational efficiency and customer satisfaction. - Analyzing store performance metrics to optimize operations and implement improvements. - Allocating resources efficiently to enhance staff productivity and store performance. Store Operations Excellence: - Overseeing store management, including visual merchandising, stock management, and shrinkage prevention. - Conducting regular audits to maintain store standards and compliance. - Handling administrative tasks such as managing expenses and updating operational checklists. Candidate Requirements: - Bachelor's Degree. - 5+ years of retail experience in the fashion industry, with at least 2 years as a store manager or assistant manager leading a team. - Proficiency in Microsoft Office. - Demonstrated success in achieving sales targets and exceeding customer expectations. - Strong customer service orientation and focus on customer satisfaction. - Excellent multitasking skills for efficient store operations. - Strong team leadership, communication, and interpersonal skills. - Analytical and problem-solving abilities. - Proficiency in store operations, visual merchandising, and inventory management. If you meet these requirements and are looking for a challenging yet rewarding opportunity as a Store Manager, we encourage you to apply.,