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About Smart Working At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being. Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally. Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world. About the Role We are seeking an experienced DevOps Engineer to join our dynamic technical team and play a pivotal role in designing, maintaining, and evolving infrastructure that supports highly available, scalable applications. You will collaborate closely with engineering and security teams to automate processes, optimize deployment pipelines, and implement robust observability practices. We value engineers who take proactive ownership , communicate clearly across teams, and maintain a strong security-first mindset. While this role does not require managing people, a demonstrated ability to lead projects and take ownership of outcomes will be highly valued. If you’re driven by innovation and want to help us build resilient, secure, and automated infrastructure, this is the perfect opportunity for you to make a meaningful impact. What You’ll Be Doing Design, maintain, and improve infrastructure leveraging AWS and Terraform, with a focus on migrating workloads to Kubernetes for enhanced scalability and resilience Build and optimize CI/CD pipelines using GitHub Actions to enable faster, more reliable deployments supporting continuous integration and delivery Implement and maintain observability frameworks such as monitoring, logging, and alerting using OpenTelemetry and New Relic to ensure system health and security Partner with cross-functional teams to embed security best practices, including zero trust policies, and support compliance efforts such as SOC2 Must-Have Skills AW S: 5+ years of hands-on experience in designing and managing cloud infrastructure Kubernetes : 1+ year of practical experience with container orchestration and management Terraform : 2+ years of expertise in infrastructure as code to provision and maintain cloud resources CI/CD : 3+ years of experience building and managing continuous integration and delivery pipelines, preferably with GitHub Actions Nice-to-Have Skills Familiarity with SOC2 compliance and associated tooling Strong understanding of zero trust security policies and their impact on infrastructure and access control Experience with OpenTelemetry and modern observability tools Proficiency in New Relic or similar dashboarding and alerting platforms Strong scripting skills for automation and operational improvements Experience implementing advanced continuous delivery practices Key Deliverables (First 90 Days) Lead the migration of existing infrastructure to Kubernetes , ensuring stability and scalability Build or enhance CI/CD pipelines to improve deployment speed and reliability Set up and configure observability frameworks and dashboards to monitor application and infrastructure health effectively At Smart Working, you’ll never be just another remote hire. Be a Smart Worker - valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition. If that sounds like your kind of place, we’d love to hear your story.

About Smart Working At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being. Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally. Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world. About the Role We are seeking an experienced DevOps Engineer to join our dynamic technical team and play a pivotal role in designing, maintaining, and evolving infrastructure that supports highly available, scalable applications. You will collaborate closely with engineering and security teams to automate processes, optimize deployment pipelines, and implement robust observability practices. We value engineers who take proactive ownership , communicate clearly across teams, and maintain a strong security-first mindset. While this role does not require managing people, a demonstrated ability to lead projects and take ownership of outcomes will be highly valued. If you’re driven by innovation and want to help us build resilient, secure, and automated infrastructure, this is the perfect opportunity for you to make a meaningful impact. What You’ll Be Doing Design, maintain, and improve infrastructure leveraging AWS and Terraform, with a focus on migrating workloads to Kubernetes for enhanced scalability and resilience Build and optimize CI/CD pipelines using GitHub Actions to enable faster, more reliable deployments supporting continuous integration and delivery Implement and maintain observability frameworks such as monitoring, logging, and alerting using OpenTelemetry and New Relic to ensure system health and security Partner with cross-functional teams to embed security best practices, including zero trust policies, and support compliance efforts such as SOC2 Must-Have Skills AW S: 5+ years of hands-on experience in designing and managing cloud infrastructure Kubernetes : 1+ year of practical experience with container orchestration and management Terraform : 2+ years of expertise in infrastructure as code to provision and maintain cloud resources CI/CD : 3+ years of experience building and managing continuous integration and delivery pipelines, preferably with GitHub Actions Nice-to-Have Skills Familiarity with SOC2 compliance and associated tooling Strong understanding of zero trust security policies and their impact on infrastructure and access control Experience with OpenTelemetry and modern observability tools Proficiency in New Relic or similar dashboarding and alerting platforms Strong scripting skills for automation and operational improvements Experience implementing advanced continuous delivery practices Key Deliverables (First 90 Days) Lead the migration of existing infrastructure to Kubernetes , ensuring stability and scalability Build or enhance CI/CD pipelines to improve deployment speed and reliability Set up and configure observability frameworks and dashboards to monitor application and infrastructure health effectively At Smart Working, you’ll never be just another remote hire. Be a Smart Worker - valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition. If that sounds like your kind of place, we’d love to hear your story.

About Smart Working At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being. Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally. Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world. About the Role We are seeking an experienced DevOps Engineer to join our dynamic technical team and play a pivotal role in designing, maintaining, and evolving infrastructure that supports highly available, scalable applications. You will collaborate closely with engineering and security teams to automate processes, optimize deployment pipelines, and implement robust observability practices. We value engineers who take proactive ownership , communicate clearly across teams, and maintain a strong security-first mindset. While this role does not require managing people, a demonstrated ability to lead projects and take ownership of outcomes will be highly valued. If you’re driven by innovation and want to help us build resilient, secure, and automated infrastructure, this is the perfect opportunity for you to make a meaningful impact. What You’ll Be Doing Design, maintain, and improve infrastructure leveraging AWS and Terraform, with a focus on migrating workloads to Kubernetes for enhanced scalability and resilience Build and optimize CI/CD pipelines using GitHub Actions to enable faster, more reliable deployments supporting continuous integration and delivery Implement and maintain observability frameworks such as monitoring, logging, and alerting using OpenTelemetry and New Relic to ensure system health and security Partner with cross-functional teams to embed security best practices, including zero trust policies, and support compliance efforts such as SOC2 Must-Have Skills AW S: 5+ years of hands-on experience in designing and managing cloud infrastructure Kubernetes : 1+ year of practical experience with container orchestration and management Terraform : 2+ years of expertise in infrastructure as code to provision and maintain cloud resources CI/CD : 3+ years of experience building and managing continuous integration and delivery pipelines, preferably with GitHub Actions Nice-to-Have Skills Familiarity with SOC2 compliance and associated tooling Strong understanding of zero trust security policies and their impact on infrastructure and access control Experience with OpenTelemetry and modern observability tools Proficiency in New Relic or similar dashboarding and alerting platforms Strong scripting skills for automation and operational improvements Experience implementing advanced continuous delivery practices Key Deliverables (First 90 Days) Lead the migration of existing infrastructure to Kubernetes , ensuring stability and scalability Build or enhance CI/CD pipelines to improve deployment speed and reliability Set up and configure observability frameworks and dashboards to monitor application and infrastructure health effectively At Smart Working, you’ll never be just another remote hire. Be a Smart Worker - valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition. If that sounds like your kind of place, we’d love to hear your story.

About Smart Working At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being. Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally. Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world. About the Role We are seeking an experienced DevOps Engineer to join our dynamic technical team and play a pivotal role in designing, maintaining, and evolving infrastructure that supports highly available, scalable applications. You will collaborate closely with engineering and security teams to automate processes, optimize deployment pipelines, and implement robust observability practices. We value engineers who take proactive ownership , communicate clearly across teams, and maintain a strong security-first mindset. While this role does not require managing people, a demonstrated ability to lead projects and take ownership of outcomes will be highly valued. If you’re driven by innovation and want to help us build resilient, secure, and automated infrastructure, this is the perfect opportunity for you to make a meaningful impact. What You’ll Be Doing Design, maintain, and improve infrastructure leveraging AWS and Terraform, with a focus on migrating workloads to Kubernetes for enhanced scalability and resilience Build and optimize CI/CD pipelines using GitHub Actions to enable faster, more reliable deployments supporting continuous integration and delivery Implement and maintain observability frameworks such as monitoring, logging, and alerting using OpenTelemetry and New Relic to ensure system health and security Partner with cross-functional teams to embed security best practices, including zero trust policies, and support compliance efforts such as SOC2 Must-Have Skills AW S: 5+ years of hands-on experience in designing and managing cloud infrastructure Kubernetes : 1+ year of practical experience with container orchestration and management Terraform : 2+ years of expertise in infrastructure as code to provision and maintain cloud resources CI/CD : 3+ years of experience building and managing continuous integration and delivery pipelines, preferably with GitHub Actions Nice-to-Have Skills Familiarity with SOC2 compliance and associated tooling Strong understanding of zero trust security policies and their impact on infrastructure and access control Experience with OpenTelemetry and modern observability tools Proficiency in New Relic or similar dashboarding and alerting platforms Strong scripting skills for automation and operational improvements Experience implementing advanced continuous delivery practices Key Deliverables (First 90 Days) Lead the migration of existing infrastructure to Kubernetes , ensuring stability and scalability Build or enhance CI/CD pipelines to improve deployment speed and reliability Set up and configure observability frameworks and dashboards to monitor application and infrastructure health effectively At Smart Working, you’ll never be just another remote hire. Be a Smart Worker - valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition. If that sounds like your kind of place, we’d love to hear your story.

At Meazure Learning, we believe in transforming learning and assessment experiences to unlock human potential. As a global leader in online testing and exam services, we support credentialing, licensure, workforce education, and higher education through purpose-built solutions that are secure, accessible, and deeply human-centered. With a global footprint across the U.S., Canada, India, and the U.K., our team is united by a passion for innovation and a commitment to integrity, quality, and learner success. About The Role We are looking for a seasoned Sr. DevOps Engineer to help us scale, secure, and optimize our infrastructure and deployment processes. This role is critical to enabling fast, reliable, and high-quality software delivery across our global engineering teams. You’ll be responsible for designing and maintaining cloud-based systems, automating operational workflows, and collaborating across teams to improve performance, observability, and uptime. The ideal candidate is hands-on, proactive, and passionate about creating resilient systems that support product innovation and business growth. Join Us and You’ll… Help define and elevate the user experience for learners and professionals around the world Collaborate with talented, mission-driven colleagues across regions Work in a culture that values trust, innovation, and transparency Have the opportunity to grow, lead, and make your mark in a high-impact, global organization Key Responsibilities Design, implement, and maintain scalable, secure, and reliable CI/CD pipelines Manage and optimize cloud infrastructure (e.g., AWS, Azure) and container orchestration (e.g., Kubernetes) Drive automation across infrastructure and development workflows Build and maintain monitoring, alerting, and logging systems to ensure reliability and observability Collaborate with Engineering, QA, and Security teams to deliver high-performing, compliant solutions Troubleshoot complex system issues in staging and production environments Guide and mentor junior engineers and contribute to DevOps best practices Desired Attributes: Key Skills 5+ years of experience in a DevOps or Site Reliability Engineering role Deep knowledge of cloud infrastructure (AWS, Azure, or GCP) Proficiency with containerization (Docker, Kubernetes) and Infrastructure as Code tools (Terraform, CloudFormation) Hands-on experience with CI/CD platforms (Jenkins, GitHub Actions, or similar) Strong scripting capabilities (Bash, Python, or PowerShell) Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK, or Datadog) A problem-solver with excellent communication and collaboration skills The Total Rewards - The Benefits Competitive Pay Healthy Work Culture Career Growth Opportunities Learning and Development Opportunities Company Sponsored Health Insurance Referral Award Program Company Provided IT Equipment (for remote team members) Transportation Program (on-site team members) Company Provided Meals (on-site team members) 14 Company Provided Holidays Generous Leave Program Learn more at www.meazurelearning.com Meazure Learning is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Meazure Learning is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Meazure Learning are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Meazure Learning will not tolerate discrimination or harassment based on any of these characteristics.

Role Overview: We’re looking for a proactive DevOps Engineer with solid experience in CI/CD and automation to support our build and release pipelines, infrastructure provisioning, and system operations. You’ll work closely with engineers to streamline deployments and improve system reliability. Key Responsibilities: Develop and maintain CI/CD pipelines using Jenkins, GitLab, and Bitbucket. Automate infrastructure provisioning and configuration. Implement improvements to deployment and release processes. Monitor system health and performance with proper alerting mechanisms. Maintain technical documentation and contribute to operational excellence. Requirements: Must-Have Qualifications: 1-3 years of hands-on experience in DevOps roles. Proficient in CI/CD tooling including Jenkins, GitLab, and Bitbucket. Strong scripting and automation capabilities (Bash, Python, etc.). Experience with Docker and Kubernetes. Working knowledge of Git workflows and version control. Nice-to-Have (Advantages): Experience with cloud platforms (AWS, GCP, Azure). Familiarity with Terraform, Helm, or Ansible. Exposure to logging/monitoring (ELK, Prometheus, Grafana). Basic understanding of security in CI/CD. Experience managing build artifacts and repositories.

Job Summary: Client is looking for Data Engineer and this remote position from India. Experience: Experience with Web Analytics and clickstream data (bonus if ecommerce experience, and double bonus if ecommerce + brick & mortar retail combined). The candidate needs to possess an analytical mindset to understand the user journey, and possess technical skills of advanced data modeler (or rudimentary data engineer) to build high quality consumable data models (on Snowflake) for various ecom flows - e.g., Product Discovery (Search, Personalization, Marketing) to Purchase, Purchase to Returns, Retention, etc. Python scripting for automation Snowflake data lake Heavy focus on the data modeling Writing scalable sql Retail & eCommerce experience required Adobe web analytics user behavior data Must Understanding data logging methods Must have built data models to be consumed by downstream product and marketing teams Adobe Clickstream SQL- 1000 plus lines – very complex: Synthesize very large clickstream tables Must know how to capture data sets and synthesize using sql and build data models in sql and stich them together in the end Joining the marketing data set with supply chain data sets

Company Profile Since year 2003, Oceaneering’s India Center has been an integral part of operations for Oceaneering’s robust product and service offerings across the globe. This center caters to diverse business needs, from oil and gas field infrastructure, subsea robotics to automated material handling & logistics. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. In addition to these technical functions, Oceaneering India Center plays host to several crucial business functions, including Finance, Supply Chain Management (SCM), Information Technology (IT), Human Resources (HR), and Health, Safety, Security & Environment (HSSE). Our world class infrastructure in India includes modern offices, industry-leading tools and software, equipped labs, and beautiful campuses aligned with the future way of work. Oceaneering in India as well as globally has a great work culture that is flexible, transparent, and collaborative with great team synergy. At Oceaneering India Center, we take pride in “Solving the Unsolvable” by leveraging the diverse expertise within our team. Join us in shaping the future of technology and engineering solutions on a global scale. Position Summary This position is office based, p rimarily responsible to provide technical support to business users in both networked and standalone configurations and helps in resolving technical issues. The support is provided remotely via phone or email and sometimes through instant messaging. Duties And Responsibilities Supports business users through remote access software while identifying, researching, and communicating on technical issues and driving them towards resolution. Operate in 24x7 rotational shifts. Responds to telephone calls & emails, for technical and functional support. Technical support involves troubleshooting, training, report generation and fault logging of IT systems for end-users of business applications. Functional support includes supporting internal IT teams by providing detailed documentation on tickets, providing access to applications in production environment, helping in processing security forms, submitting application and network performance KPI. Responsible for meeting defined service level agreement for resolving service requests and incidents (from opening to closure) Document, track and monitor issues to ensure timely resolution of service center tickets. Prepares reports and dashboards using the data on IT tickets. Follows standard support procedure in emailing customers, responding to calls, ticket documentation and other communication. Maintains call log history for statistical analysis and performance measurement purposes. Qualifications Required Bachelor’s degree, preferably in computer science, or equivalent education and experience. 1-3 years of IT support experience and/or call center experience (Windows 10/11/Linux Support). Good problem-solving skills and attention to detail. Excellent communication skills in English language. Able to work independently, & willing to work in rotational shifts. Desired Microsoft, Cisco and ITIL certifications . Knowledge, Skills, Abilities, And Other Characteristics Knowledge for Windows 10/11 OS, Active Directory, MS Office Applications, O365 Teamwork & Interpersonal skills Analytical, problem solving & decision-making skills. Organizing & planning skills Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. How To Apply Oceaneering’s policy is to provide equal employment opportunities to all applicants. How To Apply Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals. How To Apply In addition, we make a priority of providing learning and development opportunities to enable employees to achieve their potential and take charge of their future. As well as developing employees in a specific role, we are committed to lifelong learning and ongoing education, including developing people skills and identifying future supervisors and managers. Every month, hundreds of employees are provided training, including HSE awareness, apprenticeships, entry and advanced level technical courses, management development seminars, and leadership and supervisory training. We have a strong ethos of internal promotion. We can offer long-term employment and career advancement across countries and continents. Working at Oceaneering means that if you have the ability, drive, and ambition to take charge of your future-you will be supported to do so and the possibilities are endless.

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hire SAP Security Professionals in the following areas : Job Description SAP Security | Experience – 3 to 5 Key Responsibilities Technology Designing and building appropriate role-based security for the SAP environments including role definition and job/position mapping Provide input to GRC technical teams to update SoD risk matrix with new transaction codes/Fiori apps etc. Review custom code, & propose authorization check to ensure Organization level controls can be implemented via roles. Review and update authorization defaults for transactions, Fiori apps, Web-dynpros etc. Assist in design, document and continually enhance SAP security administration policies, processes, and procedures for the SAP environment Coordinate with various projects/teams to plan the technical deployments of the various solutions including SAP Transportable and Non-Transportable systems, legacy systems and other third-party applications Update and maintain documentation & follow the technical governance (standards, best practices, etc.) Business Engage with the business segments, domain owners and internal stakeholders to capture Security requirements Work closely with analysts, designers and SMEs Work closely with internal stakeholders associated with IT External Presence Participate in technical forums and other appropriate events Qualifications And Requirements Essential qualifications Bachelor¹s or Master’s degree in Information Science, Computer Science or related field 4 to 6 years of SAP Security Experience Excellent communication, verbal and written skills Key competencies in SAP Security Expert in S4H, ECC, Fiori, and HANA DB Security administration, with deep understanding in authentication, authorization management, Audit logging and complex troubleshooting. Understanding of Business process in Core Domains such as Finance, Supply, Manufacturing and Master Data. Good understanding of Authorization objects for sub business process, able to propose authority check objects during custom transactions developments. Expertise in Access Role Management i.e. Development, Coordinating testing and production movement in adherence with audit and compliance Good understanding of Webdynpro, Webservices, APIs, BADIs and authorization control mechanism built. Exposure to Internal & External audit and able to identify control requires and execute in system, with ability to create and execute remediation plans. Exposure to Fiori Access troubleshooting, gateway services and Role build. Exposure to HANA DB Analytic privileges, Role build and User administration. Exposure to provisioning tool like SAP IDM and SAP GRC product is good to have. Other Skills And Abilities Self-driven, Proactive, Systems Thinking Flexible and reliable- displaying great ownership in all aspects Ability to work in global distributed setting without supervision At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Position Overview Job Title: Operation Analyst, NCT Location: Jaipur, India Role Description The Process Executive will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. You should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Review client account opening documentation as per regulatory and internal policies Production and control of UK tax transactional and regulatory reporting (PSDII, ISA, BBSI & OI, CT61, SCV, RMAR etc) CASS assistance to Client Asset Oversight Officer (CAOO) including preparation, collation and submission of the Monthly CMAR; MIS packs for monthly meetings; tracking of training undertaken; updating of SharePoint site with relevant data in line with regulatory timeframes; updating of CASS KOPs to reflect any rule or procedural changes and working with CAOO to ensure these are aligned across the bank. Review the daily CASS reports Ensuring all the departments’ KOPs are tracked and updated on a regular basis Maintain Error log, and logging issues into GFMS and Service Now Attend Operating committees (Global Network / Service operating committee / CASSOC) Account Opening (Internally / Externally) Your Skills And Experience Diploma or Degree in a related discipline At least 1 year experience in client on-boarding / Static data amendments in any Private Banking Hands on experience in reviewing client on-boarding documentation Ability to multi-task and work under pressure to meet project timelines How We’ll Support You Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Position Overview Job Title: AI Engineer Location: Pune , India Role Description Indra is the central program driving the introduction and safe scaling of AI at DB. Focus is identify AI potential across various banking operations, driving funded use cases into production to create value and confidence and scale across the bank, creating selected shared services with embedded safety to enable low cost scale, developing an AI Workbench for developers for safe AI development at pace, and introducing AI controls whilst aiming to maintain time to market. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Model Deployment: Collaborate with data scientists to deploy machine learning models into production environments. Implement deployment strategies such as A/B testing or canary releases to ensure safe and controlled rollouts. Infrastructure Management: Design and manage the infrastructure required for hosting ML models, including cloud resources and on-premises servers. Utilize containerization technologies like Docker to package models and dependencies. Continuous Integration/Continuous Deployment (CI/CD): Develop and maintain CI/CD pipelines for automating the testing, integration, and deployment of ML models. Implement version control to track changes in both code and model artifacts. Monitoring and Logging: Establish monitoring solutions to track the performance and health of deployed models. Set up logging mechanisms to capture relevant information for debugging and auditing purposes. Scalability and Resource Optimization: Optimize ML infrastructure for scalability and cost-effectiveness. Implement auto-scaling mechanisms to handle varying workloads efficiently. Security and Compliance: Enforce security best practices to safeguard both the models and the data they process. Ensure compliance with industry regulations and data protection standards. Data Management: Oversee the management of data pipelines and data storage systems required for model training and inference. Implement data versioning and lineage tracking to maintain data integrity. Collaboration with Cross-Functional Teams: Work closely with data scientists, software engineers, and other stakeholders to understand model requirements and system constraints. Collaborate with DevOps teams to align MLOps practices with broader organizational goals. Performance Optimization: Continuously optimize and fine-tune ML models for better performance. Identify and address bottlenecks in the system to enhance overall efficiency. Documentation: Maintain clear and comprehensive documentation of MLOps processes, infrastructure, and model deployment procedures. Document best practices and troubleshooting guides for the team. Your Skills And Experience University degree in a technical or quantitative field (e.g., computer science, mathematics, physics, economics, etc.), preferably a Master’s or Doctoral degree 2-4 years of experience in applying AI, machine learning and/or data science in business and/or academia. Strong knowledge of at least one programming language (e.g., Python, JavaScript) and relevant data science or engineering framework (e.g., scikit-learn, TensorFlow, Spark, etc.). Ideally, practical experience in finance and banking Comfortable working with and managing uncertainty and ambiguity Excellent oral and written communication skills in English How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. We are seeking for Senior Python Developer Position Position Details: Job Type: 1 Year renewable contract with client Location: Remote Timings : Regular working hours, IST Required Skills: Extensive Financial Technology Experience : 10+ years in the analysis, design, and development of complex financial systems (trading, market data, risk management, post-trade, clearing, settlement, payments). Specific experience in FX, fixed income, or related asset classes is highly valuable. ● Programming Proficiency: Expert-level programming skills. Python expertise required. Java, C++, and Rust expertise are ideal. ● Cloud Computing: Significant hands-on experience designing, deploying, and managing applications on AWS. Strong knowledge of core AWS services (EC2, S3, RDS, Lambda, VPC, IAM, EKS/ECS, etc.). ● DevOps & SecOps: Solid understanding and practical experience with DevOps principles, CI/CD pipelines, infrastructure-as-code (e.g., Terraform, CloudFormation), monitoring/logging tools, and cloud security best practices (SecOps). ● Networking: Strong grasp of networking fundamentals. ● Application Programming Interfaces: API design and implementation experience. ● Databases & Messaging: Experience with various data persistence solutions (SQL, NoSQL) and messaging middleware (e.g., Kafka, RabbitMQ, Tibco, or similar). ● Cryptocurrency & Blockchain: Demonstrable experience OR strong understanding of cryptocurrency concepts, blockchain technology, digital assets, smart contracts, and their application within financial services (e.g., trading, settlement, custody). ● Education: Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree is a plus. Desired Qualifications: ● Experience with financial exchange technology stacks (matching engines, market data, risk system, post trade, netting, clearing, settlement) ● Experience with front-end development ● Experience with financial technology middleware (e.g. FIX, FIXML, SWIFT, etc) ● Experience with cloud computing and infrastructure as code (GCP, AWS, etc.) ● Experience with specific blockchain or DeFi protocols WHAT’S ON OFFER: You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to uma@aven-sys.com . Your interest will be treated with strict confidentiality. CONSULTANT DETAILS: Consultant Name : Uma AvensysConsultingPteLtd Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

ASG production support for Java based systems Oracle PGSQL support shell scripting Linux OS KAFKA Dynatrace Skills And Qualifications Application Support Engineer Minimum 5 of IT experience with below Essentials Essential In depth understanding and experience in Application Support for Critical Production Systems Handson experience in supporting Incident Problem Change Management Release deployments for critical Java back end based production systems Good exposure and experience in using Logging Monitoring tools like Dynatrace Experience in Oracle PGSQL support shell scripting Linux OS Experience in managing and supporting Queuing Services like Kafka RabbitMQ ActiveMQ Experience in using or managing Version Control GIT Understanding of build tools maven gradle Hands on experience in using CI Tools Jenkins Git Lab Experience with Artefact management tools like Nexus Good understanding of Containerisation technologies like Docker Kubernetes etc Experience with JIRA and Service Now Good communication skills Desirable Knowledge on Java spring framework micro services Springboot nodeJs Angular Knowledge on Oracle Weblogic Apache Tomcat BT ASG experience

Position Overview Job Title: Production Stability of AI Chatbot Application, AVP Location: Pune, India Role Description The AI chatbot application, designed to assist customers with bank-related queries, is a high-profile, mission-critical system with significant reputational impact. It directly supports customer experience and operational efficiency. The AI chatbot application plays a pivotal role in enhancing customer experience and reducing operational costs by providing 24/7 assistance for banking queries. Ensuring its stability in production is crucial. Given the high stakes of the AI chatbot application, hiring additional team members is essential to mitigate operational risks, maintain production stability, and protect the organization’s reputation. These roles will provide the necessary redundancy, scalability, and incident-handling capabilities to ensure the application meets its service-level commitments and delivers a seamless customer experience. Currently, the team is understaffed, and with only one member managing production, the system is at risk of extended downtimes and delays in addressing high-priority incidents. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities (AI/Chatbot Systems) Monitor production systems for performance, availability, and anomalies. Troubleshoot and resolve issues related to the AI chatbot, APIs, or infrastructure. Collaborate with development teams for bug fixes and enhancements. Provide application support by handling and consulting on BAU, Incidents/emails/alerts for the respective applications. Act as an escalation point for user issues and requests and from Level 1/L2 support. Report issues to senior management. Manage and mentor regional L1/L2 team to ensure the team is up to speed and picks up the support duties. Gain detailed knowledge of all business flows, the application architecture, and the hardware configuration for supported applications. Define, document, and maintain procedures, SLAs, and knowledge base to support the platforms to ensure consistent service levels are achieved across the global support team. Build and maintain effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems / data providers. Manage incidents through resolution, keeping all stakeholders abreast of the situation and working to minimize impact wherever possible. Conduct post-mortems of incidents and drive relevant feedback into Incident, Problem and Change management programs. Facilitate coordination across L1/L2 and L3/Engineering teams to investigate and resolve an ongoing infrastructure/platform or application issue impacting multiple business lines. Drive the development and implementation of the tools and best practices needed to provide effective support. Collaborate with and deliver initiatives and install these initiatives to drive stability in the environment. Assist in the process to approve all new releases and production configuration changes; ensure development includes all necessary documentation for each change and conduct post-release testing where required. Perform reviews of all open production items with the development team and push for updates and resolutions to outstanding tasks and reoccurring issues. Regularly review and analyze service requests and issues that are raised; seek to improve the process and remove reoccurring tasks where possible. Perform reviews of existing monitoring for the platform and make improvements where possible. The candidate will have to work in shifts as part of a Rota covering EMEA hours and in the event of major outages or issues we may ask for flexibility to help provide appropriate cover. Your Skills And Experience 5+ years hands on IT support and interacting with application end users. Good analytical and problem-solving skills. Exceptional written and oral communication skills, including the ability to communicate technical information to a non-technical audience and at executive levels. Understanding of ITIL / best practices for supporting a production environment Preferred: ITIL v3 foundation certification. Preferred: Experience in a financial institution or large corporation; good technology background. Preferred: Prior experience working in chatbot based communication model or project. Understanding of how to get things done in large organizations, where to use processes and how to build and operate a network. Ability to work across countries, regions, and time zones with a broad range of cultures and technical capability. Technical competency Cloud Technologies: Hands-on experience with Google Cloud Platform (GCP). Strong understanding of Google Cloud Run for managing serverless containerized applications. Proficiency in configuring and managing Google Observability tools (Cloud Monitoring, Logging, and Error Reporting). DevOps Tools: Expertise in GitHub Actions for CI/CD pipelines. Experience with GitHub for version control and collaboration. AI/ML and Chatbot Frameworks: [Good to have] Experience with Dialogflow for building and optimizing chatbot applications. Knowledge of Google Moderation API and sensitive data removal services for content safety and compliance. Incident and Operations Management: Familiarity with incident management processes for high-criticality systems. Strong skills in monitoring application performance, troubleshooting, and root cause analysis. Soft Skills: Excellent problem-solving abilities in high-pressure scenarios. Strong communication skills to work effectively with stakeholders and cross-functional teams. Ability to prioritize tasks and manage time effectively in a fast-paced environment. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Req ID: 325268 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Java fullstack Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). NTT DATA Services currently seeks Java fullstack Developer to join our team in Hyderabad Essential Qualifications Min of 6+ years of experience in IT, should have worked on Large architecture Initiatives dealing with Microservices , JAVA and J2EE Should be strong at Microservices Architecture, Mongo Db, Kafka, Fongo, Junit\Test NG and Cucumber, PCF\AWS , Apigee\Spring Cloud gateway, Service Discovery and service mesh Framework, Distributed Logging and Tracing Framework Should have very good knowledge on Domain driven design concepts Strong hands on with the Strangler pattern, API gateway Pattern, Aggregation pattern, CQRS, Event sourcing, Saga and Circuit breaker patterns Hands on with Any RDBMS, MongoDB, Junit, Mockito, Angular 6+, ReactJS, ,GIT Strong in Front end technologies especially Bootstrap, Angular 7\8, PRIMENG Hands on with ELK stack Exposure to Splunk dashboards and App dynamics Proficiency in using code analysis and debugging tools Should have deep knowledge on Git source repository, Gradle build tool Should have working knowledge of scrum process of development Should have strong communication and presentation skills About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Description We are seeking an experienced Lex Voice Bot Developer to design, build, and maintain intelligent voice bots using Amazon Lex and AWS services. The ideal candidate will have strong experience with voice interaction design, cloud integration, and delivering natural language solutions. Responsibilities Experience in building and deploying voice bots using Amazon Lex, AWS Lambda, and API Gateway. Design conversational flows with intents, slots, and utterances. Integrate bots with APIs, databases, and backend systems. Optimize performance using CloudWatch, logging, and analytics tools. Collaborate with UX teams to create effective voice user experiences. Manage production deployments and ensure bot scalability and reliability. Ensure all solutions follow security, privacy, and compliance standards. Qualifications 3+ years of strong hands-on experience with Amazon Lex and AWS Lambda. Solid understanding of NLP/NLU, conversation design, and voice UX. Proficiency in Python, Node.js, or JavaScript. Experience integrating with REST APIs, databases, and backend services. Familiarity with Amazon Connect and telephony integration. Knowledge of ASR (Automatic Speech Recognition) and TTS (Text-to-Speech). Experience with CI/CD pipelines and Infrastructure as Code (e.g., CloudFormation or Terraform). Strong debugging, logging, and bot performance tuning skills. Nice to have: Experience with Amazon Connect, Google Dialogflow, or Nuance.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Description Responsible for building high-quality, innovative and fully performing software in compliance with coding standards and technical design. Design, modify, develop, write and implement software programming applications. Support and/or install software applications. Key participant in the testing process through test review and analysis, test witnessing and certification of software. Key Responsibilities Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle; Document and demonstrate solutions; Develops flow charts, layouts and documentation Determine feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions; Understand business needs and know how to create the tools to manage them Prepare and install solutions by determining and designing system specifications, standards and programming Recommend state-of-the-art development tools, programming techniques and computing equipment; participate in educational opportunities; read professional publications; maintain personal networks; participate in professional organizations; remain passionate about great technologies, especially open source Provide information by collecting, analyzing, and summarizing development and issues while protecting IT assets by keeping information confidential; Improve applications by conducting systems analysis recommending changes in policies and procedures Define applications and their interfaces, allocate responsibilities to applications, understand solution deployment, and communicate requirements for interactions with solution context, define Nonfunctional Requirements (NFRs) Understands multiple architectures and how to apply architecture to solutions; understands programming and testing standards; understands industry standards for traditional and agile development Provide oversight and foster Built-In Quality and Team and Technical Agility; Adopt new mindsets and habits in how people approach their work while supporting decentralized decision making. Maintain strong relationships to deliver business value using relevant Business Relationship Management practices. Responsibilities Competencies: Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Global perspective - Taking a broad view when approaching issues, using a global lens. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Agile Architecture - Designs the fundamental organization of a system embodied by its components, their relationships to each other and to the environment to guide its emergent design and evolution. Agile Development - Uses API-First Development where requirements and solutions evolve through the collaborative effort of self-organizing and cross-functional teams and their customer(s)/end user(s) to construct high-quality, well designed technical solutions; understands and includes the Internet of Things (IoT), the Digital Mesh, and Hyper Connectivity as inputs to API-First Development so solutions are more adaptable to future trends in Agile development. Agile Systems Thinking - Embraces a holistic approach to analysis that focuses on the way that a system's constituent parts interrelate and how systems work over time and within the context of larger systems to ensure the economic success of the solution. Agile Testing - Leads a cross-functional agile team with special expertise contributed by testers working at a sustainable pace, by delivering business value desired by the customer at frequent intervals to ensure the economic success of the solution. Regulatory Risk Compliance Management - Evaluates the design and effectiveness of controls against established industry frameworks and regulations to assess adherence with legal/regulatory requirements. Solution Functional Fit Analysis - Composes and decomposes a system into its component parts using procedures, tools and work aides for the purpose of studying how well the component parts were designed, purchased and configured to interact holistically to meet business, technical, security, governance and compliance requirements. Solution Modeling - Creates, designs and formulates models, diagrams and documentation using industry standards, tools, version control, and build and test automation to meet business, technical, security, governance and compliance requirements. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications College, university, or equivalent degree in Computer Science, Engineering, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations. Experience Experience working as a software engineer with the following knowledge and experiences are preferred: Working in Agile environments; Fundamental IT technical skill sets; Taking a system from coping requirements through actual launch of the system; Communicating with users, other technical teams and management to collect requirements, identify tasks, provide estimates and meet production deadlines; Professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations. Qualifications Creation of Trading Partner setups for our Customer Network. Develop and Maintain maps used for data transformation Create data workflows and technical frameworks such as Error Handling, Logging, Monitoring and Audit and Notification. Maintain EDI systems, leveraging technologies such as Sterling File Gateway / Sterling B2B Integrator, Unix Shell Scripts/ANT/PYTHON scripts. Manage/Review EDI Team remedy tickets with minimal support, Report on EDI tickets, assist in EDI. Server, database maintenance and basic troubleshooting, encourages root cause analysis using the formal problem-solving approach for recurring issues. Collaborate with Internal and External Customers, IBM VAN, other Operations teams, application teams, Vendor Team, infrastructure specialists, DBAs, and business analysts for Production support and Delivery. Ensures ongoing service delivery and support meet agreed customer requirements. Review service agreements, monitors and reports service delivery metrics (i.e. Scorecards, Service Level Agreement (SLAs) and Customer Satisfaction). Communicates on major service outages/escalations. Develops and manages relationships with key customers and suppliers. Maintains relationships and facilitates meetings with technical teams, IT, and business partners. Works closely with IT technical service providers to ensure outsourced work packages are delivered to specifications, meeting key parameters of quality, schedule, cost, security, performance, and scalability. Conducts or participates in formal design reviews and code reviews (where applicable) to ensure the detailed design specifications have been understood and coding standards have been adhered to by the development team(s). Seeks appropriate opportunities to promote re-usability of component designs to reduce costs and shorten time to deliver solutions. Proactively seeks opportunities to enhance efficiency in the build and deploy processes, leveraging automation where possible. Provides level 3 support for critical non-routine issues. Ensures industry standard security practices, protocols, encryption, access control and privacy standards are implemented, maintained and upgraded on all aspects of the EDI/B2B technology platform. Additional Skills/Experience Minimum 8-12 Years of total IT experience. At least 5+years in IBM Sterling B2B Integrator and IBM Sterling Integrator File Gateway using standards like EDIFACT/ANSI, XML and flat file layouts. 4+ years in IBM EDI/B2B/File Gateway server administration with experience in JAVA, Unix Shell Scripts, ANT, or related. Preferred experience working with XML, XSLT, XQuery, XPath, JMS/AQ/MQ, Web services, Managed File Transfers. Exposure and experience in building APIs using modern API first or API led design based principals.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Finance Management – Global: Core of the role will be to provide the Finance and NSA BPM lead assistance with Global networks spend budget preparation, forecasting, baseline analysis/review Analysis and reporting of cost optimization driven out of contract negotiations (Assist with Business efficiency targets and documentation process and necessary internal attestation) Assist with Business planning activities which include. Timesheet logging tracking Assist to manage project to BAU recoveries. Assist with cost (cross border recharge and other recharges) (MAN days and vendor recharges) Assist with Accrual process end to end. Assist in flagging risks (tracking actuals to budget) overrun/underrun analysis. Tracking actuals at invoice level (Map ledger impact to invoices for all markets), tagging them to respective Purchase Orders and Contract workspace ID’s that must be maintained at any point in time (Crucial) The role will play a key part in Networks (NSA) managing their run rate effectively and not underrunning/overrunning. They should also have a good knowledge on commercials and contracts (contract terms) for networks space that will have a significant overlay into this role (although this vertical will sit separately) Skill Set requirement: A resource who has experience in dealing with Finance and Invoicing space in a telco world would be an added advantage. High level Telco and Networking knowhow is a mandate. A resource who can understand network topology combined with finance skills is what is preferred.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. Their primary objective is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). This role focuses on second-line support for incidents and requests with a medium level of complexity. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Roles and Responsibilities: Proactively monitors the work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner Captures all required and relevant information for immediate resolution Provides second level support to all incidents, requests and identifies the root cause of incidents and problems Communicates with other teams and clients for extending support Executes changes with clear identification of risks and mitigation plans to be captured into the change record Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management Works with automation teams for effort optimization and automating routine tasks Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors before they impact a client’s service Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting Leads and manages all initial client escalation for operational issues Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items Ensures all changes are carried out with proper change approvals Plans and executes approved maintenance activities Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute to / support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level years of relevant managed services experience handling Security Infrastructure Moderate level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Moderate level experience working with vendors and/or 3rd parties Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Networking Managed Services Engineer (L3) at NTT DATA, you will lead in providing exceptional managed services to our clients. Your day will revolve around proactively identifying and resolving technical incidents and problems, ensuring our clients meet all service level agreement (SLA) conditions, identify root cause of critical incidents and implement solutions for problems identified. With your advanced technical expertise, you will manage high-complexity tickets, conduct thorough analyses, and provide resolutions to a variety of complex issues, all while coaching and mentoring junior team members. Important responsibility is to create knowledge articles for frequent tasks/issues and train junior team members in executing those tasks. Provide inputs to automation teams to reduce manual efforts. You will ensure that our clients' infrastructure is configured, installed, tested, and operational, performing necessary checks and employing monitoring tools to respond to alerts in a timely manner. Your role will involve identifying and logging problems before they escalate, analysing and escalating support calls, and investigating third-line support calls to find root causes and solutions. Additionally, you will provide onsite technical support and field engineering services to clients, work closely with third-party vendors for issue escalation, and offer continuous feedback and updates to all involved parties. Through your efforts, you will drive operational improvements and optimize work processes, including opportunities for automation. You may also have the opportunity to manage and implement projects within the technology domain, deliver disaster recovery functions and tests, and improve the quality of incidents and service requests through random monthly reviews. Your work will play a key role in delivering high-quality services that ensure a positive client experience throughout their journey with us. To thrive in this role, you need to have: Proficiency in Pulse Secure SSL VPN, Virtual Juniper, Palo Alto, Fortinet Firewalls, Cisco Nexus switches, ASr and ISr routers, Cisco ACS, ISE, Meraki switches and access points, enterprise network architecture, routing protocols (BGP, OSPF, EIGrP), network address translation, and troubleshooting uplinks to ISPs for dIA, MPLS, and P2P circuits Advanced Certifications on at least one or two above mentioned technologies. Excellent planning and project management abilities, taking changing circumstances into account. Strong communication skills, with the ability to work across different cultures and social groups. Effective active listening skills. A client-focused approach, prioritizing their requirements and creating positive experiences. Adaptability to changing circumstances and the ability to work diligently when necessary. A positive outlook and the ability to work well under pressure. A bachelor's degree in IT/Computing or equivalent work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.