124 L1 Jobs - Page 2

Technical Customer Support / Windows/ Desktop / L1 / L2 / L3 / CCNA 5 Days Working Rotational Shift Salary 3lpa to 4.5lpa Job Location - Gurgaon, Bangalore, Pune Required Candidate profile Fresher Graduate Only with Good English Must have Knoweldge Good Technical Knowledge :- Hardware / Desktop / Windows Support Share ur CV - tscv2708@gmail.com HR Jessica - 7389372021

TOP MNC at GURGAON is hiring FRESHERS & EXPERIENCED Candidates for INTERNATIONAL VOICE PROCESSES No of Positions: 200 Salary: 24K + Incentives + Both side cabs & Other allowances Experienced candidates salary: Upto 35K + incentives Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Sr HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

India's TOP 1 MNC is hiring for Freshers to Experienced candidates for different Customer support roles. NO OF POSITIONS : 350 INTERNATIONAL & DOMESTIC processes are available FRESHERS and EXPERIENCED candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 36K Inhand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Ranjan - 8586942554( Call & WhatsApp) - Please call twice, if not connected. Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

L2 Application Support Engineer (who has exp working on financial applications) (exposure on Devops) Exp - 5 to 7 yrs Roles and Responsibilities L2 Application Support Engineer (who has exp working on financial applications) (exposure on Devops) Exp - 5 to 7 yrs

Dear Connections, Looking for Networking Engineer L1 Voice Support. Qualification - Graduate with Computer Science Background is mandatory. Work Experience - 1 year Minimum (Tech Exp Only) Roles and Responsibilities Candidate must demonstrate excellent English communication skills. The candidate must be attentive to details. Candidate must have excellent analytical, organizational, and time management skills. Candidate must be well mannered and demonstrate customer services skills. Candidate must be able to perform well in a steep learning curve. The candidate must be able to sell support contracts. Soft Skills -English: Excellent, C1 CEFR Level Accent: Neutral Ability to give good step by step instruction.Positive tone.Computer Proficiency:- Firm understanding of Windows and macOS. Firm understanding of Android and iOS. Firm understanding of common firewall configuration. Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required. Comprehensive understanding of typical home network layouts is required. Demonstrable troubleshooting ingenuity is required. Salary Package - 3.5 LPA - 4.75 LPA (Lucrative incentives) Rotational shift / Rotational off Kindly share your resume on WhatsApp Karishma -9871069624 or email me your resume @ KB00662335@TECHMAHINDRA.COM

Role :- Desktop Support L1 Experience :- Min 1-4 Yrs Location :- Mumbai Airoli Notice Period:- Immediate Joiners Only Shift timings and working days :- General Shift Communication:- Good comm skills No Female L1 Desktop Support: Qualifications: Education: A Bachelor's degree in any field or stream (including Computer Science, Information Technology), or a related field is preferred, but not required. Any IT certifications are a plus. Experience: Minimum of 1-2 years of experience in desktop support or a similar role. Experience with Windows operating systems (Windows 10/11), , and common business software (Office 365, email clients, etc.). Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices. Experience with remote desktop support tools and IT helpdesk ticketing systems. Skills: Strong problem-solving and troubleshooting abilities. Excellent communication skills and the ability to explain technical issues to non-technical users. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Basic understanding of networking principles (TCP/IP, DNS, DHCP) is a plus. Personal Attributes: Customer-oriented with a focus on delivering high-quality support. Proactive, with a willingness to learn and adapt to new technologies. Ability to handle multiple tasks simultaneously and prioritize effectively. Interview mode:1st Telephonic 2nd F2F Kiruthiga - Recruiter(TA) Everest Consulting Group India Private Limited Web: hhtp://www.Everestconsultiing.net Email: Kiruthiga.g@everestconsulting.in Address: New No.21 Old No 11, Chandrasekaran Street, RA Puram, Mandaveli, Chennai 600028

Description: Apply here https://forms.gle/kwfAkM9zJqpVQjrB9 RAN Developer with Hands on experience on RAN, 5G and L2 Requirements: Job Summary: We are seeking a highly skilled and motivated 5G Developer with hands-on experience in Layer 2 protocol stack development. This role focuses on designing and improving gNB RAN solutions, with a strong emphasis on 5G, traffic control, and intelligent development practices. The ideal candidate will be responsible for the design, development, and optimization of Layer 2 components in a 5G NR (New Radio) system, ensuring compliance with 3GPP standards and delivering high-performance software solutions. Key Responsibilities & Qualifications: 4+ years of experience in development of RAN solutions for gNB, focusing on 5G and advanced technologies Design and develop Layer 2 (MAC, RLC, PDCP) protocols for 5G NR based on 3GPP specifications Proficient in C/C++ programming with strong experience in embedded or real-time systems (RTOS or Linux) Strong grasp of multi-threading, synchronization, and system optimization Optimize performance for throughput, latency, and CPU/memory usage Work closely with Layer 1 (PHY) and Layer 3 teams for end-to-end system integration Analyze logs and debug protocol stack issues using tools like Wireshark, QXDM, or custom log parsers Drive continuous improvement of RAN software products and associated development processes Maintain high product quality within the Product Responsible (PR) domain team, addressing issues with a proactive and quality-first mindset Good communication and problem-solving skills with a proactive mindset Nice to Have Experience with O-RAN, Layer 1/PHY or Layer 3/RRC integration Contribute to Traffic Control software development for RAN solutions Deep interest in 3GPP specifications and their implementation Proficiency in scripting languages (Python, Bash, etc.) and willingness to learn new tools Understanding of Lean & Agile methodologies and modern DevOps practices Familiarity with containerized environments or automated test frameworks Familiarity with AI & Machine Learning, especially applied to telecom or software engineering Job Responsibilities: Job Summary: We are seeking a highly skilled and motivated 5G Developer with hands-on experience in Layer 2 protocol stack development. This role focuses on designing and improving gNB RAN solutions, with a strong emphasis on 5G, traffic control, and intelligent development practices. The ideal candidate will be responsible for the design, development, and optimization of Layer 2 components in a 5G NR (New Radio) system, ensuring compliance with 3GPP standards and delivering high-performance software solutions. Key Responsibilities & Qualifications: 4+ years of experience in development of RAN solutions for gNB, focusing on 5G and advanced technologies Design and develop Layer 2 (MAC, RLC, PDCP) protocols for 5G NR based on 3GPP specifications Proficient in C/C++ programming with strong experience in embedded or real-time systems (RTOS or Linux) Strong grasp of multi-threading, synchronization, and system optimization Optimize performance for throughput, latency, and CPU/memory usage Work closely with Layer 1 (PHY) and Layer 3 teams for end-to-end system integration Analyze logs and debug protocol stack issues using tools like Wireshark, QXDM, or custom log parsers Drive continuous improvement of RAN software products and associated development processes Maintain high product quality within the Product Responsible (PR) domain team, addressing issues with a proactive and quality-first mindset Good communication and problem-solving skills with a proactive mindset Nice to Have Experience with O-RAN, Layer 1/PHY or Layer 3/RRC integration Contribute to Traffic Control software development for RAN solutions Deep interest in 3GPP specifications and their implementation Proficiency in scripting languages (Python, Bash, etc.) and willingness to learn new tools Understanding of Lean & Agile methodologies and modern DevOps practices Familiarity with containerized environments or automated test frameworks Familiarity with AI & Machine Learning, especially applied to telecom or software engineering What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

We have vacancy VMWare for technical support - US voice process. Excellent communication. Process name -VM Ware L1-Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr exprience is must US Shift timing Both way cab provided 5 days working2 days rotational week off Immediate joining preferred Please call Nivetha 9884676582 for more info Regards Nivetha 9884676582

Role name and description Senior - This role is responsible for completing immigration work on a daily basis and submitting the completed task for second level review and adhere to company norms and policies. Provide exceptional client service by doing task on timely basis with quality. The opportunity When you join EY, youll be at the heart of EYs critical mission to build a better working world by applying your knowledge, skills and experience in assisting clients in meeting their business objectives. You will learn, grow and contribute building new relationships and discovering the satisfaction that comes through producing high-quality, valued work and advice. Your key responsibilities Be task orientated and proven ability to produce quality work on a regular basis, to a consistently high standard A strong team player who is comfortable working collaboratively and directionally as required Come up with process improvement steps and discuss them with team leader Keep your team leader informed on timely manner regarding timing and leaves Meet the required utilization - Voice your opinions to stakeholder Strong attention to detail even when dealing with routine tasks Ability to meet tight deadlines Ability to ensure that work is of a consistently high standard Ability to multi-task projects and assignments in order of priority Excellent ability to plan ahead and anticipate potential problems before they arise Consistently delivers high quality of work Timely reporting of activities Extra vigilant towards the entire task Complete the deliverables before the TAT Proactively taking more task once completed Mentoring associates/advanced associates by sharing knowledge Guiding team members on process and Immigration issues Developing relationships with associate/advanced associates, through formal and informal contact Provide associates/advanced associates performance feedback on timely manner Participating in the organization-wide people initiatives Skills and attributes for success Excellent business communication skills Should have strong knowledge and experience on MS Excel Should have knowledge on MS Outlook Prior Client facing experience Good interpersonal skills Team player To qualify for the role, you must have 8-10 years of previous experience working in a professional services environment or equivalent. Knowledge on Immigration within AMERICAS, EMEA & APAC region is preferable To work on Immigration projects for our customers across the globe Ideally, you’ll also have Experience in Immigration process, preferably in outbound work permits Experience in Global Mobility What we look for We look for candidates with proven capabilities of leading a team. Working closely with clients of People Advisory Services within and outside EY What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. Role & responsibilities Preferred candidate profile

Hiring for Technical Support & Customer Support Associate and Sr. Associate for Noida /Pune Hiring for CHAT for Pune location Salary upto 4.9LPA TCTC as per BPO experience Immediate Joiners Location -Noida /Pune Call me - 8901710456 / 6206147271 Required Candidate profile Grad & UG both can apply Voice - Minimum 6 months BPO International Voice /Tech Support Experience is must for Noida / Pune Chat - Minimum 6 months Chat experience in BPO international is required

F2F Interview: 5th July (Saturday) in Hyderabad. Only shortlisted candidates will be eligible to attend. Communication & Articulation Skills Experience in supporting Large-Scale distributed systems involving multi-data center/PODS, load balancers, databases, Middleware, and multiple backend services. Hands-on experience in diagnosing and resolving production issues, including Performance degradation, intermittent issues, log analysis, network failures, database failures, and code errors etc. Experience in implementing standard maintenance activities like DR Failover & Testing, security patching, Service Account & Certificate renewals. Experience in Production Deployment using CI/CD pipelines Splunk Query Skills: Ability to write effective Splunk queries for data analysis and monitoring Linux Administration: Experience with Linux Server troubleshooting common failures, health checks and administration tasks

We are hiring Freshers to 7 Years experienced candidates for different Customer support roles_ TOP MNC at GURGAON. INTERNATIONAL & DOMESTIC processes are available FRESHERS and Experienced candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.7 K to 35 K In hand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Ranjan - 8586942554 ( Call & WhatsApp) - Please call twice, if not connected. Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

We have vacancy VMWare for technical support - US voice process. Excellent communication. Process name -VM Ware L1-Tech support process Any graduation is ok but see in computer science CCNA Certificate is must Minimum -1yr exprience is must US Shift timing Both way cab provided 5 days working2 days rotational week off Immediate joining preferred Please call Nivetha 9884676582 for more info Regards Nivetha 9884676582

Windows Nutanix Administrator L1

Job Purpose: MAC Feature Design, Development and Maintenance and customer support for 4G/5G Skills: Overall 4-9 years of experience in Telecommunication industry. L2/MAC Scheduler Design, Development, Optimization, Debugging Must have worked on MAC Scheduling algorithms on eNB/Small Cells/gNB Individuals in this role will actively participate and contribute to systems engineering activities, understanding the Design and implementation. On site Customer Support for R&D issues, analysing field issues, drive resolution of technical issues with cross-functional Teams, escalate issues in an appropriate and timely manner Excellent Coding skills in C/C++, Design, Debug and Architecture skills a must. A good understanding for Integration with L1 and L3 Interfaces Familiar with RRC message sequences Debugging Skills in Log analysis Expertise in usage of tools like QCAT, Viavi and helping to characterise system issues

We are seeking a Technical Support Engineer with hands-on experience supporting platforms such as ServiceNow . The ideal candidate will be responsible for troubleshooting, resolving technical issues, and delivering excellent customer support within a fast-paced enterprise environment. Key Responsibilities: Troubleshoot and resolve technical issues related to ServiceNow and related technologies. Work with relational databases (e.g., MySQL, Oracle) and analyze database logs to assist in root cause analysis. Perform diagnostics on Linux/Unix or Microsoft Server environments. Utilize scripting skills (e.g., JavaScript, Python, Perl, Unix Shell, Windows Shell ) for automation and troubleshooting tasks. Understand web application architecture and basic components of web stacks. Use monitoring tools such as Splunk for log analysis and issue tracking. Provide high-quality technical support for SaaS/PaaS platforms, including case management and escalation handling. Deliver prompt and clear communication with internal teams and customers. Required Skills & Experience: 2+ years of experience in technical support or application support , preferably in a SaaS/PaaS environment. Familiarity with ServiceNow platform support and administration. Working knowledge of ITIL framework and IT service management practices. Experience troubleshooting issues in Linux/Unix or Windows server environments. Ability to write or debug basic scripts in one or more scripting languages (JavaScript, Python, Shell). Solid understanding of relational databases and ability to read logs effectively. Excellent verbal and written communication skills with a customer-focused mindset. Preferred Skills: Experience with Splunk , log analyzers, or monitoring tools. Knowledge of incident management , SLAs, and escalation procedures. Exposure to other enterprise ITSM tools is a plus.

India's TOP 1 MNC is hiring for Freshers to 6 Years experienced candidates for different Customer support role. INTERNATIONAL & DOMESTIC processes are available FRESHERS and Experienced candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 35K Inhand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Shweta - 9125496161 ( Call & WhatsApp) - Please call twice, if not connected. Email: hrconsultant.shweta@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

We are hiring for International Voice process for a TOP MNC at Gurgaon Active Positions: 160 Salary: Upto 35K inhand + Both side/one side cab and allowances Minimum 1 year of documented experience is mandatory. Graduates and Undergraduates can apply. Looking for candidates with excellent communication skills. Evening & Nightshifts with both side cabs. CONTACT IMMEDIATELY Sr HR Manisha - 9541651940 ( Call & WhatsApp) Email: manishadembi223@gmail.com NO CHARGES TOUCH CONSULTANTS

Role & responsibilities Responsibilities: 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns 2. Diagnose, prioritize, troubleshoot and resolve IT incidents reported by the users via telephone, chat, email or walk-ins 3. Identify and escalate tickets requiring urgent attention and action 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool 5. Deal with and resolve helpdesk requests 6. Take ownership of user problems and resolve the problems on behalf of the user and communicate progress in a timely manner 7. To maintain and fine-tune a high degree of customer service for all support queries and adhere to all service management principles 8. Open to working in a 24x7 environment with rotating shifts and rotating weeks off Skills Required: 2. Excellent communications skills (verbal and written) 3. Knowledge on ITIL Framework and Terminologies 4. Knowledge on Windows, Mac operating systems & VDI environments 5. Demonstrated problem solving capabilities 6. Adhere to established Service Levels Agreements and ensure to follow up on the ticket in a timely manner 7. Flexible and Open to working in a 24x7 environment with rotating shifts and rotating weeks off including holidays 8. Self-motivated achiever who gains satisfaction from providing excellent customer service 9. Awareness of basic networking concepts, DHCP, DNS, TCP/IP, VPN and technologies 10. Provide basic and intermediate level troubleshooting, as needed, to support service desk tickets for associates 11. Provide standard applications support for applications including but not limited to: Outlook email, MS suite, O365, Zoom, Jabber, VPN, Browsers, etc.. 12. Excellent organizational skills 13. Continually develops and maintains technical skills to ensure high quality levels of technical support for end user 14. Good knowledge in Active Directory, MFA and printer mapping.

NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600