Desktop Support Engineer

Role :- Desktop Support L1

Experience :- Min 1-4 Yrs

Location :- Mumbai Airoli

Notice Period:- Immediate Joiners Only

Shift timings and working days :- General Shift

Communication:- Good comm skills

No Female

L1 Desktop Support:

Qualifications:

• Education:

• A Bachelor's degree in any field or stream (including Computer Science, Information Technology), or a related field is preferred, but not required.
• Any IT certifications are a plus.

• Experience:

• Minimum of 1-2 years of experience in desktop support or a similar role.
• Experience with Windows operating systems (Windows 10/11), , and common business software (Office 365, email clients, etc.).
• Familiarity with hardware troubleshooting and repair, including desktops, laptops, and peripheral devices.
• Experience with remote desktop support tools and IT helpdesk ticketing systems.

• Skills:

• Strong problem-solving and troubleshooting abilities.
• Excellent communication skills and the ability to explain technical issues to non-technical users.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Basic understanding of networking principles (TCP/IP, DNS, DHCP) is a plus.

• Personal Attributes:

• Customer-oriented with a focus on delivering high-quality support.
• Proactive, with a willingness to learn and adapt to new technologies.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
  Interview mode:1st Telephonic 2nd F2F

Kiruthiga - Recruiter(TA)

Everest Consulting Group India Private Limited

Web: hhtp://www.Everestconsultiing.net

Email:

Address: New No.21 Old No 11, Chandrasekaran Street,

RA Puram, Mandaveli, Chennai 600028