Knowledge Management Senior Associate

As a Talent Senior Associate 1 at RSM, you will play a crucial role in enhancing the operational capabilities of the Talent Knowledge Management (TKM) team in India. Your responsibilities will include bridging cultural and operational gaps, providing local insights, and ensuring effective communication and implementation of global knowledge management standards. You will be instrumental in training and educating teams on the importance of knowledge management, standardizing procedures, ensuring compliance, and fostering global collaboration. Your primary focus will be on updating SharePoint pages, ServiceNow knowledge documents, and utilizing templates to streamline knowledge updates. Additionally, you will contribute significantly to the continuous improvement of knowledge management processes and support RSM's global expansion goals by ensuring a seamless flow of knowledge across borders while upholding global standards. Your role will involve providing comprehensive support for Knowledge Management sites, solutions, and toolkits. You will serve as the primary contact for India-specific knowledge inquiries, navigate cultural nuances, refine India-specific processes and procedures, and oversee the maintenance and regular updates of knowledge resources on a global scale. To be successful in this role, you should have a Bachelor's degree in business, technology, project management, or related field of study, along with 4-6 years of knowledge management or Talent experience. Knowledge of SharePoint, ServiceNow, and Microsoft Office applications is preferred. Strong English writing and communication skills are required, along with the ability to document processes, facilitate communication, and manage knowledge resources effectively. You should be a self-starter with strong attention to detail, organization, and time management skills. The ability to think analytically, solve complex problems, and prioritize tasks is essential for this role. Additionally, occasional travel may be required to participate in firm or department meetings and training seminars. At RSM, we offer a competitive benefits and compensation package, including flexibility in your schedule to balance work and personal life. We are committed to providing equal opportunity and reasonable accommodation for individuals with disabilities. If you require accommodation during the recruitment process, please contact us at careers@rsmus.com. Learn more about our total rewards at https://rsmus.com/careers/india.html.,