2269 Kaizen Jobs - Page 9

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen. Drive standardization practices and ensure strict compliance in internal and client defined processes. Ensure all process metrics are met. Lead consulting assignments and deliver business value to the customers through quality initiatives. Mandatory Skills: Quality. Experience8-10 Years.

Role: The technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clients transformation, enhancement, advanced problem-solving skills and support projects. Do: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project High level design, detailed design and develop technical / integration solutions to meet those needs Work with clients to understand their business needs and processes Participate in technical and technology workshops to understand and deliver integration requirements Drive client discussions to define the integration requirements and translate the requirements to the technical solution Provide training and support to end-users Write technical specifications and test plan for development team to ensure test driven development Manage projects and timelines Provide expert support to various projects and delivery engagements as and when required Drive innovation/transformation agenda in large existing accounts, provide delivery Provide delivery support and escalation management Interaction with SAP and with party partners Deliver: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module 2. Customer Satisfaction As defined by clients SLAs 3. Manging change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective Measure overall adaptability/flexibility to move from one project to another project 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively 5. Customer Responsiveness Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner Mandatory Skills: SAP BTP Admin. Experience5-8 Years.

Roles and Responsibilities Manage warehouse operations, ensuring efficient use of resources and meeting customer demands. Oversee inventory management, including receiving, storing, and shipping goods. Implement 5S system to maintain a clean and organized work environment. Analyze data using advanced Excel skills to optimize logistics processes. Collaborate with contract logistics team to ensure seamless delivery services. Desired Candidate Profile 5-8 years of experience in warehousing or related field (logistics). Strong knowledge of FIFO, LIFO, SAP WMS, TMS, WMS systems. Proficiency in Advanced Excel for data analysis and reporting. Experience with Kaizen methodology for continuous improvement initiatives. #Note :- Looking for candidates who have good experience in a well-known logistics company and have worked in their previous jobs for a long time without frequent job changes. Kindly share your resume hrparnami3@gmail.com

Role: The technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clients transformation, enhancement, advanced problem-solving skills and support projects. Do: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project High level design, detailed design and develop technical / integration solutions to meet those needs Work with clients to understand their business needs and processes Participate in technical and technology workshops to understand and deliver integration requirements Drive client discussions to define the integration requirements and translate the requirements to the technical solution Provide training and support to end-users Write technical specifications and test plan for development team to ensure test driven development Manage projects and timelines Provide expert support to various projects and delivery engagements as and when required Drive innovation/transformation agenda in large existing accounts, provide delivery Provide delivery support and escalation management Interaction with SAP and with party partners Deliver: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module 2. Customer Satisfaction As defined by clients SLAs 3. Manging change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective Measure overall adaptability/flexibility to move from one project to another project 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively 5. Customer Responsiveness Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner Mandatory Skills: SAP BTP Admin. Experience5-8 Years.

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Deliver No. Performance Parameter Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose o central quality analyst role is to conduct quality audits and perform analytics in different areas as defined by central quality team, supporting the project teams in ensuring higher client satisfaction Do 1. Conduct process quality audits as per plan Conduct various process audits as per guidelines and SPOs defined in QMS Prepare findings from the report and share it with the account/ project leadership on daily/ weekly/ monthly, as required Conduct weekly analysis to identify the error trends and for top 2 errors, conduct root cause analysis (RCA) Conduct calibration communication to communicate any changes from the client and conduct refresher trainings to bridge any skill gap due to these changes 2. Conduct analysis, report generation and process compliance in different areas like metrics office, CAG, Process Definition Ensure processes to be followed in Wipro in terms of all quality norms in the areas of project management and highlight potential risks Provide insights and process guidance to the projects as per the need Prepare timely dashboards, reports, insights and share with the central quality and delivery teams to ensure minimum client escalation From time to time highlight any critical escalations where the central quality teams intervention is required in any BU project team Automate the report generations etc to ensure minimization of non-value added tasks, ensuring maximum utilization of existing platforms and their increased adoption Deliver No. Performance Parameter Measure 1. Quality Standards Timely generation of reports, dashboards, insights to the respective team Accuracy of the data Feedback from the project teams on the insights Quality of insights shared with the team Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Contract Management. Experience1-3 Years.

Role: The technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clients transformation, enhancement, advanced problem-solving skills and support projects. Do: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project High level design, detailed design and develop technical / integration solutions to meet those needs Work with clients to understand their business needs and processes Participate in technical and technology workshops to understand and deliver integration requirements Drive client discussions to define the integration requirements and translate the requirements to the technical solution Provide training and support to end-users Write technical specifications and test plan for development team to ensure test driven development Manage projects and timelines Provide expert support to various projects and delivery engagements as and when required Drive innovation/transformation agenda in large existing accounts, provide delivery Provide delivery support and escalation management Interaction with SAP and with party partners Deliver: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels & measure cross skills & upskills acquired to remain current on new development in respective SAP Technical module 2. Customer Satisfaction As defined by clients SLAs 3. Manging change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective Measure overall adaptability/flexibility to move from one project to another project 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively 5. Customer Responsiveness Measure Responsiveness & courtesy in dealing with external customer, internal staff, teammates in courteous manner

Role Quality Assurance Consultant Do - Support process excellence initiatives and drive improvement projects. - Drive benchmarking and best practices deployment across accounts. - Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT/PCSAT risks. - Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. - Drive projects to improve and maintain the profitability of the process. - Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors. - Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes. - Monitor and drive compliance requirements through Internal Common Minimum standards (CMS), ISO 9001, etc. - Ensure all process metrics are met. - Lead quality report and dashboards. - Support in SOP and VSM creation. Mandatory Skills: Quality Management. Experience5-8 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce App Building. Experience5-8 Years.

We are seeking a Senior Engineer - Quality Assurance to join our team. He/She will be responsible for Quality Assurance for Inprocess & Final Inspection Job Role : 1. To assure quality of product manufactured at assly line 2. Continuial Improvement at assly line Key Responsibilities: 1.Responsible for Inprocess & Final Inspection for inhouse manufactured products and documentation of process inspection activities. 2.Responsible & accountable to monitor & reduce rejection level. 3.Responsible for preparation & implementation of Product Control Plan. 4.Responsible & accountable for layout inspection of new part development and timely submission of report to all interested parties & stakeholders. 5.Generating, follow-up & closure of CAPA/8D for NCs and maintaining the related records 6.Responsible for inspection (PDI), quality control and improvement at assly line. 7.Maintain proper documentation and record as per process & IATF requirements. Skill sets/Experience we require: 1. Functional Knoledge of RCA/CAPA, QC Tools, Kaizen 2. Good knowledge of MS-Office 3.Having experience in Assly Line QA 4.Knowledge of IATF system Qualification: Diploma / B.Tech. (Electrical)

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Pay Band: 5 Country/Location: (Advant IT Park) Noida, India Department: GSS English & Exams (Online Screen Marking) Contract Type: Fixed term contract until 31 March 2027 Closing Date: Monday 30 June 2025 - 23:59 Singapore Time (GMT +8) Role Purpose & Accountabilities: The British Council Shared Services Centre is seeking a specialist Continual Improvement professional to drive a culture of continuous improvement using Lean, Six Sigma, and other relevant methodologies. In this role, you will be responsible for identifying and scoping potential Six Sigma and Lean projects, supporting green belt project teams, and facilitating awareness sessions and certification programs. You will also be tasked with maintaining an ideas database, conducting ideation sessions, and mentoring junior team members. Additionally, you will be expected to benchmark process performance against industry standards, identify improvement opportunities, and lead organization-wide continuous improvement programs. This is an exciting opportunity to make a significant impact on the efficiency and effectiveness of the organization. If you have a passion for continuous improvement and a proven track record in implementing Lean and Six Sigma methodologies, we encourage you to apply. Role specific skills, knowledge and experience: Essential: Graduate degree in IT or a related field. Certified Six Sigma Yellow Belt. 3-4 years of experience in a similar role within ITES or another industry. Proven experience supporting Six Sigma, Lean, and Kaizen projects. Excellent communication and interpersonal skills. Desirable: Experience with Six Sigma Yellow Belt projects. Exposure to process automation. Certified Six Sigma Green Belt. Benefits 21 days of Annual Leave per calendar year, subject to policy 14 days of Public Holidays per calendar year Group Mediclaim policy Group term life insurance policy Group accident insurance policy Gratuity, subject to prevailing country laws Free library membership Professional development - Ongoing learning and career growth opportunities to support your development. Interview Schedule : Interviews are likely to take place between 4 and 11 of July. Please note that interview schedules are subject to change. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org

Management Representative Ensure compliance with ISO 9001, ISO 14001, and ISO 45001 standards across all departments. Conduct internal, external, system, product, and process audits for continual improvement. Implement and maintain QMS procedures and documentation across all functions. Perform Gemba Walks for process improvement and real-time issue resolution in production and maintenance. Develop and update the Skill Matrix for competency management in production, procurement, and design. Lead 5S, Kaizen, and continuous improvement initiatives in maintenance, production, and quality. Organize and conduct One-Point Lessons (OPL) for awareness in quality, NPD, and procurement. Monitor and drive corrective and preventive actions (CAPA) across all functions. Coordinate with external auditors, certification bodies, and customers for marketing and quality compliance. Ensure proper documentation and record-keeping for audits, QMS, and procurement procedures. Plan and execute periodic audits and management reviews for continual improvement. Monitor departmental KPIs and drive continual improvement initiatives in marketing, purchase, quality, NPD, design, procurement, production, and maintenance. Job Category: Staff Job Type: Full Time Job Location: Ludhiana

Major responsibilities: Carry out Machine operation for Turning Milling Grinding on Conventional and CNC Machine. Create and Store CNC Program on Machine and PC. Maintain all Jigs and fixtures. Completion of report on production order. Carry out machine loading unloading and material movement and deburring of components. Carry out any other work required for Job assigned by supervisor. Component inspection and inspection report preparation. Assist operators on another machine whenever required. Maintain ISO9001, OHSAS, EMS and 5S at shop. Requirement profile: Formal education: D.M.E. Professional experience In years: 4 to 6 Years Defined competencies: Experience of CNC Machine Operating Working experience in Heavy Component Machining. Knowledge of turning, milling process. Knowledge of CNC Programming, Cutting Tools. Knowledge of 5s, Kaizen. Good Communication Cooperation & Team Work.

St. Peters International School is looking for Abacus Teacher / Faculty to join our dynamic team and embark on a rewarding career journey Teach abacus math techniques to school-age children Enhance concentration, memory, and calculation speed Prepare lesson plans and conduct assessments Engage students through interactive methods

Vruddhi Engineering Works is looking for Production Engineer to join our dynamic team and embark on a rewarding career journey Analyzing production processes and identifying opportunities for improvement Designing and implementing new production processes and equipment Conducting time and motion studies to optimize production efficiency Collaborating with production teams to identify and resolve issues related to production processes Developing and implementing quality control procedures to ensure product quality Creating and maintaining detailed production records and reports Developing and implementing safety procedures to ensure a safe working environment Evaluating the performance of production equipment and making recommendations for maintenance or replacement Providing technical support to production teams and resolving production-related issues In-depth knowledge of production processes and equipment Familiarity with quality control procedures and standards such as Six Sigma and Lean Manufacturing Strong analytical and problem-solving skills Excellent communication and interpersonal skills

Dintech Valves Pvt. Ltd is looking for QC / Quality Incharge to join our dynamic team and embark on a rewarding career journey Oversee quality checks on raw materials and final products Implement inspection procedures and reporting Ensure adherence to regulatory and safety norms Lead root cause analysis for defects

Astal Interbuild Pvt Ltd., is looking for Production Engineer to join our dynamic team and embark on a rewarding career journey Analyzing production processes and identifying opportunities for improvement Designing and implementing new production processes and equipment Conducting time and motion studies to optimize production efficiency Collaborating with production teams to identify and resolve issues related to production processes Developing and implementing quality control procedures to ensure product quality Creating and maintaining detailed production records and reports Developing and implementing safety procedures to ensure a safe working environment Evaluating the performance of production equipment and making recommendations for maintenance or replacement Providing technical support to production teams and resolving production-related issues In-depth knowledge of production processes and equipment Familiarity with quality control procedures and standards such as Six Sigma and Lean Manufacturing Strong analytical and problem-solving skills Excellent communication and interpersonal skills

Key Responsibilities You are responsible for creating and executing plans to ensure the efficient and reliable operation of battery assembly line and Vehicle assembly line equipment, machinery and conveyors This involves developing strategies for preventive, predictive and corrective maintenance and improvements to kill the phenomena You need to plan and execute the patrolling maintenance checks to identify any potential issues or equipment failures that may disrupt the productivity This includes inspecting equipment machinery and conveyors, monitoring performance and plan to implement short term countermeasure and permanent countermeasure When the equipment fails or malfunctions, You need to diagnose the problem and implement repairs according to the production situation This may involve replacing parts or performing adjustments or other corrective measures All failures need to be properly analyzed and countermeasures to be implemented based on the severity of the failures You need to train your maintenance associates to scale up their troubleshooting skills to minimize the downtime & Increase the machine up time You need to plan and execute the preventive maintenance schedule monthly, weekly and daily plans as per the annual maintenance plan to minimize the downtime Need you to plan and execute weekly checks for the critical equipment and upkeep the check points based on the past failures You may need to collaborate with other departments and relevant stakeholders to ensure that their plans and align with the department goals and objectives This might involve coordinating with with production teams to minimize disruptions and increase the machine uptime You are often responsible for maintaining accurate records and documenting all maintenance activities, including maintenance schedules, repair logs and equipment performance Need to maintain failure history of all the equipment with proper analysis and countermeasure report with implementation proofs You need to prepare the machine wise spare parts matrix with sufficient details Need to ensure the spare parts are ordered based on the ABC criteria and track the delivery schedules of spare parts Maintain inventory levels so that necessary components are available when needed Ideal Candidate Diploma with 6 Years/BE with 4 Years in Automobile OEM/EV Industries OEM PLC/HMI programming and troubleshooting(Siemens & Mitsubishi) Robot programming and troubleshooting(Epson) Troubleshooting knowledge on welding robots(Amada) SAP Maintenance module usage (S4 HANA) Strong knowledge and hands on experience in Hydraulics and Pneumatic circuits Experience in conveyors and number punching machines ISO9001:2015 Audit document preparation and maintenance Implementation of kaizen and Horizontal deployment

The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon s suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services. As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and people committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a good passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Management. As we continue to grow and scale our ability to provide innovative primary care across the country, the teams that support this critical work are growing as well. Amazon Healthcare is seeking to hire Charge Capture Specialists for the Revenue Cycle team. As a member of the Revenue Cycle team, the Charge Capture Specialist is responsible for claim submission, following system coding edits, the daily/weekly reconciliation of billing service tickets, and maintaining spreadsheets. This position involves communicating with our facilities on a regular basis and meeting important deadlines. It requires detail, focus, accuracy, speed, timeliness, and computer competency. It s easier to learn, model, practice, invent for our customers and strengthen our culture when we re in the office together most of the time and surrounded by our colleagues. Thus, Amazon practices a global 5 days Work from office policy Ensuring accurate and timely charge-entry/claim submission; consistent in performance and delivery of daily goals. Maintaining service line agreements and accuracy goals. Working Local Edit Errors system edits that require something to be corrected on the claim prior to submission. Working Missing Encounters encounters where an appointment has been checked out but for which no billing ticket was received. Working Orphaned Orders orders that have been fulfilled but for which no billing ticket has been received. Troubleshooting and escalating routine system related issues when appropriate. Independently identifies areas of operational opportunity. Prioritizes using analysis and investigation, presents recommendations and drive implementation by collaborating with cross functional teams. Reviews and recommends changes to policies and procedures to improve Accounts Receivables processes. Acts as the Voice of the Customer by acting and reporting on observed areas for improvement. Participates in the development of training materials and quality assurance programs. Adheres to charge capture productivity standards as set by leadership. Working on any Adhoc request and driving to completion. Mentoring the team and training the newly onboarded team members at the process level. Ensuring the SOPs are UpToDate. Performing random audits to ensure the quality standards are met. Work towards eradicating the defects in the process and drive innovation for resolution. Drive and support the team towards meeting the goal. Bachelor s degree in a relevant area of expertise such as healthcare, business, or finance Minimum 2 years of employment in primary healthcare or similar healthcare At least 1 year experience with the medical billing process and terminology. Experience working in shared services. environment with productivity targets. Exposure to US healthcare and insurance landscape. Understanding of basic accounting principles and receivables management. Proven ability to adhere to policies and procedures, as defined by leadership. A good attention to detail. 4 + Experience with US healthcare and health insurance industry. SME level understanding of end to end O2C process. Has been part of a team that worked on a Six Sigma belt project / Kaizen / Lean projects

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of associates and hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. Hub Operations workflow has four major components: Inbound where the product is received from Vendors/ Other Hubs, putaway and made ready for picking; Picking & Sorting where Orders dropped for downstream FCs are picked and sorted ; Outbound where Order for downstream FCs are staged and dispatched; and ICQA: where stored inventory is counted and audited at defined frequency to ensure inventory quality. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Job Elements: * Support, mentor, and motivate your associates and hourly workforce * Manage safety, quality, productivity, and respective workflow SLAs/ metrics * Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives * Lift up to 49 pounds and frequently push, pull, squat, bend, and reach * Stand/walk for up to 12 hours during shifts * Work in an environment where the noise level varies and can be loud * Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) * Continuously climb and descend stairs (applies to sites with stairs) IN GSF network is expanding every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business current openings. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools. Measure performance, provide feedback, and hold team leads accountable for their performance. Take proactive steps to ensure that best practices are shared across all departments, shifts and the network. About the team IN GSF Upstream Network comprises of 1P/ 3P specialty hubs and fulfilment centers which cater to varied requirements for Amazon India speed programs like SSD (Sub Same Day), Amazon Fresh (Scheduled Delivery) and Amazon Now (Quick Commerce service). HMH4 is a 1P hub which services Amazon Fresh FCs in West region. 2+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Experience managing a team of 20+ employees Experience with process improvements (Lean process, Kaizen, and/or Six Sigma) Excellent customer service, communication, and interpersonal skills A Bachelor s or Master s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments

Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 7+ years of experience in total HR Deeksha 7697428237 Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools Candidate must have experience In Telecom Process.

Global Process Experience Business Partner Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 24-Jun-2025 About the role This role will be accountable for the promotion, facilitation, maturity, delivery and impact of Process Experience globally across designated Functions internal and external to TBS to build a sustainable CI/OpEx and Process maturity and culture delivering tangible direct and indirect benefits as well as improvements in Customer, Supplier and Colleague experience. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Partnering with senior leadership stakeholders both internal and external to TBS in the development of CI/OpEx and Process capability and culture across their functions: - Build a prioritised pipeline of Global Process Experience Team (GPX) programmes and projects that support the functional business objectives and plans of senior stakeholders - Ownership and development of Global Process Experience Team (GPX) business cases and proposals through idea inception, creation, sign off, delivery and closure - Develop transformation and maturity plans at functional and operational level - Oversight and leadership of Global Process Experience Team (GPX) opportunity, scoping and health/maturity assessments - Ownership of Global Process Experience Team (GPX) mandating with senior stakeholders and their teams - Accountable for multiple Global Process Experience Team (GPX) programmes and projects and their benefit delivery in terms of People, Quality, Cost and Delivery (PQCD) KPIs - Trusted advisor to functional senior leaders and their teams and able to challenge, support, advise and collaborate - Business and Group-wide thought leadership and development of CI/OpEx and Process maturity and CI Operating Model development - Expert design and delivery/facilitation of strategic and functional Kaizen Events - Lead Business Unit scale/scope cost transformation Discovery processes to identify efficiencies, process, people and technology solutions - Alignment of Functional CI capability and collaboration and development of cohesive functional support and delivery with other change and improvement teams - Centre of Excellence lead within team with expertise ownership and development of appropriate key methods and models - Ownership of accreditation strategy and programmes within partnered function(s) - Oversight, leadership, development, coaching and mentoring of WL2/WL1 in OpEx/CI/Change - Ownership of governance, communication, reporting, management and PQCD of programme delivery and outcomes within the partnered function(s) - Development and ownership of internal and external revenue streams/income/cross charging for areas of accountability - Building a network and community of group wide and external stakeholders aligned to the partnered function(s) - Design and delivery of leadership training and workshops - Ensuring alignment of processes to Tesco Service Model & Process Architecture principles You will need Internal or external operations consulting delivery Lean Six Sigma Programme and Project work, Leadership and manager coaching of Lean Six Sigma projects How to use Change Management methodologies and techniques when deploying change Cost transformation analysis and design solutions Experience in Design Thinking and best to utilize this in different environments Coaching of Teams, Managers & Leaders in Lean & Change Management in large organizations Deploying/supporting deployment of Behavioral Change programmes in large organizations Influencing at all levels with regards to initiating and deploying change Lean, Six Sigma & Change Managment Qualifications desirable About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation. Apply

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Investment Banking(CLM). Experience1-3 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Java API Microservices Integration. Experience3-5 Years.