Junior IT Network and System Admin

Install, configure, and maintain servers, network devices, desktop/laptop systems, and other IT hardware/software components.

Monitor system performance, troubleshoot issues, and ensure high availability, data integrity, and security compliance.

Provide technical support to end-users through ticketing tools, ensuring timely resolution and regular status updates.

Coordinate with hardware vendors (e.g., Dell, HP, Lenovo) and service providers for technical support, AMC, and procurement.

Manage IT asset lifecycle, maintain accurate inventory records, and ensure periodic audits.

Deploy and update antivirus solutions across the organization.

Assist in routine data backups, restorations, and user data migrations.

Provide support for MS Office Suite (including Office 365) and Google Workspace (GSuite) applications.

Perform operating system installations via USB or network boot and manage new system deployments.

Troubleshoot and resolve IT-related incidents efficiently to minimize downtime and disruption to operations.

Handle floor-level IT operations and provide on-site technical support as required.

Maintain proper documentation related to IT assets, incidents, and configurations.

Hands-on experience with monitoring tools, log analysis, and system alerts.

Strong documentation skills and familiarity with IT policies and procedures.

Excellent interpersonal and communication skills to work effectively with internal teams and external vendors.

Proactive and self-motivated, with the ability to prioritize tasks and handle multiple issues simultaneously.