13237 Jobs in Chandigarh - Page 19

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand. We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier. The Role The Account Manager supports the overall objective of the Company to manage our customer relationships, help the Company grow in both market share and revenue and achieve the overall financial objectives set by the Senior Management team. What you will do: Grow the territory in revenue and market share and achieve territory Sales targets. Develop a Sales plan that effectively and efficiently cover all accounts within the assigned territory. Manage existing customer accounts and enhance customer satisfaction. Develop and close additional Sales opportunities in our existing customer base. Prospect for new opportunities and generate new customer relationships within the assigned territory. Learn and implement Markem-Imaje Sales Process including all procedures and policies. Operate prudently and within the expense guidelines. Demonstrate a proficiency in using the Markem-Imaje customer relationship management database. What you need to have: Good operational knowledge of the Company s products and services offered. Experienced level of selling, sales forecast and negotiation skills. Good understanding of the market and competitors. Experienced level of customer relationship management skills. Work Arrangement : Hybrid Pay Range: - [per hour / annually] [Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. ] [Commission Eligible: This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan. ] [Other Compensation: This position is eligible to earn other compensation in the form of [XX], as governed by applicable plan documents and policies. ] We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position s responsibilities, a candidate s work experience, a candidate s education/training, the position s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including [[XX] paid holidays per calendar year, ] [paid vacation days beginning at [XX] hours annually, ] [[XX] paid sick leave hours annually or as provided under state and local paid sick leave laws, ] [paid time off beginning at [XX] hours annually]; [insert Corporate or OpCo specific benefits e. g. , tuition assistance;] ; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Job Function : Sales Job Segment: Account Manager, CRM, Relationship Manager, Sales Management, Sales, Technology, Customer Service

About Wholesale Banking Coverage Group (WBCG) The Wholesale Banking Coverage Group (WBCG) focusses on doing business with customers such as the Government, Strategic, large and mid-corporates and the SMEs across industries like Infrastructure, Engineering, Chemicals, Oil Gas, Metals, textiles etc. The Corporate lending business emphasizes on doing business with higher rated corporates with a focus on garnering a higher share of the cash flows by providing working capital facilities About the Role The Relationship Manager is responsible for the achievement of the budgeted targets by sourcing NTB business through channels/self-sourcing and customer relationship management. The Job holder also coordinates post sanction formalities such as, disbursement, cross-sell, compliance of statutory and internal audit issues and provides industry/segment specific feedback to Geography and Central Office team Key Responsibilities Generate leads by identifying potential industrial areas/trading units and prepare strategies to increase the Bank s penetration in those areas Manage the internal (Branches/ other business verticals) and external (empanelled outsourced agencies) lead generating channels to generate the expected business Enable the sanctioning process by ensuring conduct and scrutiny of pre-disbursement activities Liaison with Corporate Banking Operations team and Centralized Processing Unit to enable smooth completion of post sanction formalities, account opening and disbursement Meet customer service requirements through regular interactions with the customers to understand business condition, enhancement opportunity, etc. Monitor transactions in the customer accounts to ensure that the cash flow movement and end use of fund are in compliance with the sanction stipulations Assist the Credit Manager in unit inspections and ensure timely insurance renewal, DP updated, stock renewal statement scrutiny and gathering of relevant market information Ensure maintenance of quality and health of portfolio and minimize Days Past Due through regular interactions with the customer Initiate recovery of stressed accounts through tele-calling/ field visits Ensure compliance to the stipulated guidelines/ norms and ensure closure to the audit processes Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply Skills: Excel

Job DescriptionBusiness Title- Process Executive - Enterprise Data Management (EDM) Global Function- Business Services Global Department- Enterprise Data Management (EDM) Reporting to Manager - EDM Size of team reporting in and type NA Role Purpose Statement Responsible for validation and maintenance of master data records according to business rules and standards via SAP MDG. Timely Handling and resoution of IDOCs. Assisting Domain Lead/Service Delivery team in Data Cleansing and Quality initiativesThis role is viewed as a Data Custodian in the master data management domain for Material, Customer, supplier (any two data types). He will be required to collaborate with an assigned Bunge stakeholder from Business/Region supporting. Main Accountabilities •Experience in executing master data maintenance •Assist Project team in driving Data Quality programs •Data validation and Region exception to business rules and standards•Data cleansing and maintenance •Provide first-level support, training, and communication to Region stakeholders Knowledge and Skills Behavior Improve Bunge's outcomes by making data-driven decisions, keeping the customer at the forefront of all they do, and proactively gaining insight into the global strategy. Collaborate, effectively communicate with others and take initiative to continually develop themselves. Pursue opportunities to solve problems and take action while maintaining the ability to manage work, even in times of challenge or change. Technical • Technical knowledge of SAP master data tables, fields, SAP MDG •Knowledge of Data Management processes and how Master Data affects transactional processing •Understanding of Business process and related business process metrics Education & Experience Education:- Mechanical / Electrical Engineer / B.Tech / Certified in SAP Material Management Experience:- • Minimum 2-3 years of data management experience managing Master Data Management processes • Minimum 1-2 years of working experience in SAP MDG or SAP MDM • Experience in working directly with business clients • Able to work in a virtual team which may work across distance (remote), cultures and time zones

Business Title -Senior Manager - Enterprise Data Management Global Function- Business Services Global Department- Enterprise Data Management Reporting - Lead Enterprise Data Management Size of team reporting in and type 20+ Role Purpose Statement •Primary global point of contact for Service delivery on represented domain. •Guide and champion organizations data management processes and operations. •Globally accountable for service delivery and data governance processes. Main Accountabilities •Global Service Delivery Lead for Customer, Supplier and Material masters. •Drive Service delivery opertions according to global defiend policies, standards, rules processes and tools. •Execution of master data processes in accordance with Global SLA/KPI •Stakeholder Managment •Experience in executing and driving Data Quality, Data Migration, Data standards programs. Knowledge and Skills Behavior Use knowledge of Bunges business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change. Technical •Technical knowledge of SAP master data tables, fields, SAP MDG, SAP S/4 Hana •Knowledge of Data Management processes across all the key data types, business rules and how Master Data affects transactional processing •Knowledge of Business process and related business process metrics Education & Experience Education :- •Bachelor or Masters degree is required Experience: - • Minimum 10-15 years of professional data management experience managing Master Data Management processes • Minimum 5-8 years of working experience in SAP MDG or SAP MDM • Strong experience in working directly with business clients driving master data operations, business stakeholders expectation management • Able to work in a virtual team which may work across distance (remote), cultures and time zones • Strong in people management

Role & responsibilities Prepare, update, and maintain daily/weekly/monthly MIS reports as per business requirements Extract and analyze data from various systems to generate actionable insights Create dashboards and presentations for management review using Excel and/or BI tools Automate routine reports using Excel Macros, VBA, or other tools to improve efficiency Perform data validation to ensure accuracy, completeness, and consistency Monitor key performance indicators (KPIs) and generate exception reports Collaborate with different departments (Sales, HR, Finance, Operations) to collect, interpret, and deliver data-driven reports Support ad hoc reporting needs of leadership and business stakeholders Maintain data confidentiality and security while handling sensitive information Identify trends, variances, and root causes to support decision-making processes Continuously improve reporting processes and documentation standards Preferred candidate profile Education: Graduate in any discipline (B.Com, B.Sc, BBA, BCA); preference for candidates with a specialization in Statistics, Mathematics, IT, or Commerce Experience: 2-5 years of relevant experience in MIS, data analysis, or reporting roles Technical Skills: Strong proficiency in MS Excel (VLOOKUP, Pivot Tables, Conditional Formatting, Charts, etc.) Knowledge of SQL, Power BI, or Tableau is an added advantage Basic understanding of Macros/VBA is desirable Analytical Thinking: Ability to interpret data, identify trends, and make data-driven recommendations Communication: Good written and verbal communication skills to interact with cross-functional teams Detail-Oriented: High attention to detail and accuracy in reporting Time Management: Ability to handle multiple tasks and meet deadlines Team Player: Collaborative mindset with a positive attitude

Hiring for Domestic Process Job Location: Mohali Salary Range: 12000-15000 in-hand Qualification: 12th & Above Fresher & Experienced both can apply 6 Days working with Rotational Shift Required Candidate profile Can Contact@ 7696111291

Exciting Opportunities @ Chandigarh Tri-City & Rudrapur Dehradun- 7827524074 Chandigarh- Fresher can also apply. Rudrapur- 2/3 Year Experienced Consultant. Dehradun - With Great Exposure as a Senior Consultant. Roles and Responsibilities Provide high-quality patient care as a Consultant Urologist, diagnosing and treating various urological conditions. If interested, please call / WhatsApp on 7827524074 Email- hr21pathfinders@gmail.com You can share your spouse CV if He/ She is doctor. (Kindly share references if any, also circulate in your groups for Better Reach) Thanks & Regards HR Kirti 7827524074 PATHFINDERS

Job Summary: We are seeking a detail-oriented and results-driven eCommerce Specialist to support and optimize our online sales channels. The ideal candidate will manage product listings, monitor online performance, coordinate promotions, and ensure a seamless digital customer experience. This role is key to driving growth through effective digital merchandising, analytics, and coordination with marketing and fulfilment teams. Key Responsibilities: Product & Website Management: · Manage and update product listings across eCommerce platforms (e.g., Shopify, Amazon, Flipkart, JioMart). · Ensure product content is accurate, engaging, and SEO-optimized (titles, descriptions, images, specifications). · Monitor inventory levels and coordinate with supply chain/logistics for product availability. Sales & Campaign Execution: · Support the implementation of promotional campaigns, discounts, and product launches. · Coordinate with marketing teams to align campaigns across email, social media, and paid ads. · Assist with merchandising strategies to increase conversions and average order value. Analytics & Reporting: · Track key performance metrics (traffic, sales, conversion, bounce rate, etc.). · Generate weekly/monthly performance reports using tools like Google Analytics, Excel, or eCommerce dashboards. · Provide actionable insights to improve product performance and user experience. Customer Experience Support: · Ensure a smooth and intuitive online shopping experience from search to checkout. · Monitor customer reviews and questions on platforms and escalate issues when needed. · Collaborate with customer service to address recurring pain points or product inquiries. Marketplace Optimization: · Manage seller dashboards and listings on third-party platforms (e.g., Amazon, JioMart, Flipkart). · Ensure compliance with platform guidelines and optimize listings for visibility and ranking. · Handle order tracking, returns, and performance metrics within marketplace systems. Qualifications: · Bachelor’s degree in Marketing, Business, Digital Commerce, or related field. · 2+ years of experience in an eCommerce, digital merchandising, or marketplace operations role. · Proficient in using CMS and platforms like Shopify, Amazon Seller Central, etc. · Strong analytical skills and experience using tools like Google Analytics, Excel, or similar. · Basic understanding of SEO, digital marketing, and eCommerce best practices. · Attention to detail and excellent organizational skills.

Role & responsibilities Should be well known to ICT, FCT & EOL Testing. Testing, Troubleshooting & Test Protocols implementation. PCB Assemblies Testing Fixtures Design & Development. Understanding of Schematic Diagrams. Exposure to ORCAD / LABVIEW & Microcontrollers Programming will be advantageous. Cost Reduction with best Engineering Value Additions. He should be familiar with NPD, APQP, PPAP, PFMEA, CP, ECR, Feasibility Study processes. Technical Support to Production. Good communication skills for interaction with Customers and Suppliers. Analysis & Mitigation of Risk involved in Engineering Processes. Those who desire to Excel through adding value to work and enjoy working in Team will find the job interesting and rewarding. Preferred candidate profile Key Skills:- NPD, APQP, PPAP, PFMEA, CP, ECR, ICT, FCT and EOL Testing, Schematic Diagram, Testing fixtures Development, Cost Reduction with Value Engg. Feasibility Study, Interaction with Customers and Suppliers,

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Abhishek @ 9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5.5Day working EPF

• Ensuring completes all the filling documentation including all the financial & background related papers. • Helping team to manage the clients and providing advice in preparing the Applications.

Data Entry Jobs In Bangalore, Chennai, Delhi, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune, Chandigarh For College Students Freshers Typing Online Part Time Jobs Work From Home Skills : Good Communications Skills With Typing Speed and Computer Knowledge Freshers and Experienced both can apply for this jobs. Position - Data Entry Executive, Computer Operator, Typist. Back Office Executive Location: Work From Home Job Type: Part Time or Full Time Salary: Rs.18000 to Rs.32000 Job Location: This work can be done from any location in India For more details or instant reply visit below website, Here WhatsApp number given, Just send 'Hi' through WhatsApp on given number, Website- www.areply.in WhatsApp Number- 8O 52 8495 55 WhatsApp Number- 86O1O6O241 After sending message on WhatsApp, within 2 minutes you will received full details Must have: Computer or laptop and Typing Skills

Responsibilities: * Manage sales team performance & growth * Lead business development initiatives * Close deals through effective communication * Achieve revenue targets through strategic planning Food allowance Provident fund Health insurance Annual bonus

Job title-US process Job location-Chandigarh Salary- 22-23k Qualification-Graduated/postgraduated Fluent english Comfortable in working in night shifts Cab facility call at 6239334478

We are Hiring for Broadband Sales Job By Team Lease Services Hiring for Airtel ( Payroll - Team Lease) Profile - BB Champ (Broadband Champ ) )B2B Sales) Job Role - Field Sales Job JOB Responsibilities:- Broadband , , , advirtisment , Salary -15k to 20k + PF + ESIC +Good Incentive + Insurance+ TA Job Location - Chandigarh ,Mohali , Kharar Qualification - Graduate Experience - Field sales executive,Jio, excital B2C Sales etc. Bike, DL, mandatory Male Apply

Company Description At BeeperMD, everyone is treated like a VIP when it comes to health and well-being. We offer free at-home Urgent Care and COVID-19 Testing. Our clinicians come to you to diagnose illnesses and can test for COVID-19, Flu, Strep, and RSV, as well as send prescriptions to your pharmacy. Our services are designed to be accessible to everyone, ensuring healthcare convenience and comfort in your own home. Role Description This is a full-time, on-site role for a Spanish-speaking Customer Service Representative (CSR) located in Chandigarh. The CSR will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing overall customer experience. The day-to-day tasks include responding to customer questions, resolving issues, documenting interactions, and maintaining a positive customer relationship. Qualifications Customer Service and Customer Support skills B2 Level Spanish Certification is Mandate Experience in Customer Satisfaction and Customer Experience Excellent communication skills in both Spanish and English Strong problem-solving abilities Ability to work on-site in Chandigarh Shifts Rotational Night Shifts Rotational Week Offs Work From Office Chandigarh Location 5 Day working

Company Description BeeperMD believes in making healthcare accessible to everyone by offering free at-home Urgent Care and COVID Testing services. Our clinicians visit patients at their homes to diagnose illnesses and can test for Covid-19, Flu, Strep, and RSV, providing prescriptions as needed. We prioritize your health and well-being by bringing medical services directly to you. Role Description This full-time role for a Spanish Language Expert is located on-site in Chandigarh. The Spanish Language Expert will be responsible for translating documents, providing language services, interpreting conversations, and writing content in Spanish. Daily tasks include maintaining effective communication and delivering high-quality translation and interpreting services in both written and verbal forms. Qualifications Translation and Interpreting skills Communication and Language Services skills Writing skills, especially in Spanish Strong attention to detail and accuracy Excellent written and verbal communication skills in both Spanish and English Bachelor’s degree in Spanish, Linguistics, Communication, or a related field Experience in healthcare or related field is a plus

�� Location: Chandigarh �� Job Type: Full-time �� Experience: 0–2 years �� Start Date: Immediate Joiners Preferred �� Job Summary: We are seeking a proactive and detail-oriented Marketplace Executive who has a good command of Microsoft Excel and understands the basic functioning of online marketplaces such as Amazon, Flipkart, and others. The ideal candidate will assist with daily operations, catalogue management, and sales reporting for our e-commerce platforms. Key Responsibilities: ��️ Excel-Based Operations:  Maintain and update product listings and price sheets in Excel.  Create pivot tables, use VLOOKUP/XLOOKUP, formulas, and generate daily/weekly reports.  Monitor inventory and reconcile sales data using spreadsheets. �� Marketplace Management:  Assist with product listing and updates on marketplaces like Amazon, Flipkart, Myntra, Nykaa, etc.  Ensure accuracy of product information, pricing, and stock levels.  Monitor promotions, discounts, and deals as per marketing calendars.  Track order flow, returns, and resolve listing issues. �� Reporting and Analysis:  Extract and compile sales and performance data from marketplaces.  Generate Excel-based reports for performance tracking, returns, and pricing trends.  Assist in preparing insights for internal stakeholders based on report findings. ✅ Required Skills & Qualifications:  Basic to intermediate proficiency in Microsoft Excel (formulas, formatting, charts, pivot tables).  Familiarity with Amazon Seller Central, Flipkart Seller Hub, or similar platforms (basic level).  Bachelor’s degree in Commerce, Business, or a related field.  Strong attention to detail, organized, and deadline-oriented.  Good communication skills (written & verbal).

Company Profile: Manras Technologies is a Platinum Salesforce Consulting Partner committed to delivering quality services and achieving 100% customer satisfaction. With offices across India and the UK, we have been providing reliable Salesforce solutions to our clients since 2015.We are a team of 110+ Certified Salesforce professionals engaged in different projects across continents. Whether you are new to Salesforce and just deployed or have been working with Salesforce for some time, our certified consultants will help you with actionable solutions to leverage technology in your business investments to maximize your returns. Responsibilities · Lead the planning and implementation of Salesforce projects · Define project scope, goals, and deliverables · Coordinate internal resources and third parties/vendors for the flawless execution of projects · Develop detailed project plans to monitor and track progress · Manage changes to the project scope, project schedule, and project costs · Measure project performance using appropriate tools and techniques · Perform risk management to minimize project risks · Meet with clients to take detailed ordering briefs and clarify specific requirements of each project · Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels · Track project performance, specifically to analyze the successful completion of short and long-term goals · Develop comprehensive project plans to be shared with clients as well as other staff members · Use and continually develop leadership skills Qualifications · Bachelor's degree in Information Technology, Computer Science, or a related field · Proven experience as a Salesforce Delivery Manager or in a similar role · Project Management Professional (PMP) certification is a plus · Extensive experience with Salesforce and related technologies · Strong understanding of Agile methodologies · Excellent client-facing and internal communication skills · Solid organizational skills including attention to detail and multitasking skills · Strong working knowledge of Microsoft Office

Job Summary: 94.3 MYFM seeks an experienced sales professional to take over all customer account management responsibilities. The successful applicant will focus on acquiring additional revenue streams from existing clientele as well as bringing on new customers on board. Accountabilities: Responsible for Ad Sales revenue generation from respective categories & market Managing clients & local agencies Develop the market, expand and open new categories of clients who may be currently inactive on Radio as a medium Maintain existing client relationships and build relationships with new clients/agencies Make at least 5-6 calls/meetings every day Pitch and develop Non-FCT/activations solutions Analyze and present data on key trends in the industry and business Job Requirements: Excellent connect with clients and agencies in respective markets 8-10 years of experience in, Ad Sales, b2b sales. Preferring experience with good media companies Strategic Prospecting Skills Communication Time management Objection prevention and Objection handling Post Sale relationship management

- Credit Appraisal Underwriting Maintaining the quality of appraisal and TAT for decision-making of the case - Meeting the loan borrowers and the applicants for personal interaction based on the risk profile of cases. - Preliminary screening of borrowers’ profiles for maintaining the input quality of the credit system. - Process and Policy Understanding and Implementation - First level document check for fraud prevention, data correction and information completeness. -Knowledge of the Loan Industry and awareness of related risk - Contribute to the development of new techniques, improvement of processes and workflows by applying in-depth knowledge - Develop recommendations to adjust credit policies by analysing credit and financial performance Implementation of risk management tools, initiate processes, Improvement, and Impart training: - Adherence to credit decisioning parameters as per the Credit Policy on loan proposals - Initiate and implement process improvements for better customer experience thereby maintaining the organization's risk appetite. - Structured training to be imparted for both internal teams as well as business associates on a regular basis. - Work along with business teams to ensure timely delivery and controlled quality - Analysing the local market and keep updating the central team on fraudulent colleges, negative areas and profiles - Excellence in service delivery on business processes, Inter departmental relationship management skills, Customer oriented process improvement.

Responsibilities: * Maintain confidentiality at all times * Provide emotional support through phone calls * Respond promptly to customer queries via phone * Collaborate with team on crisis situations Sales incentives

Manage credit processing for corporate lending/working capital/CC/OD/MSME terms loans/Corporate Business Loans Verify and validate customer KYC. Review and validate credit applications Financial Analysis Generate and manage MIS reports Required Candidate profile B.Com/M.Com/MBA Finance Minimum 0–3 years of experience in lending MBA-Finance fresher also welcome, who are having good knowledge of working capital.

Identifying and Evaluating Opportunities: This involves researching potential third-party partners, analyzing market trends, and assessing the viability of new business ventures. Generating Leads and Qualifying Prospects:

Location: Chandigarh Experience: Min 1+ years of experience in Edtech Salary: Upto 7.5 LPA (Fixed) + 4 LPA (Variable) Work mode: Onsite, 6 days working Roles and Responsibilities: • Engage with assigned leads and promptly initiate contact through the auto dialer system. • Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. • Build rapport, credibility and establish trust with leads through effective communication and active listening. • Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. • Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process. • Maintain accurate records of lead interactions and follow-up activities in the CRM system.