Jewellery Sales & Client Relations Executive

Hiring: Jewellery Sales & Client Relations Executive

Location: In-office showroom (Howrah)
Brand: Sonar Sansar – A Unit of Paul Jewellery House Pvt. Ltd.
About Us:
We are a D2C jewellery brand with our own manufacturing setup, offering readymade and fully customisable gold, diamond, and silver jewellery at the lowest possible making charges.

Hiring Timeline: Immediate (within this month)

Role Overview:

We are looking for a well-spoken, organised, and customer-focused Jewellery Sales & Client Relations Executive to join our team.
This is not just a sales job – it’s a blend of relationship management, follow-ups, and creative contribution.

Key Responsibilities:

• Daily follow-up with customers and internal team on jewellery orders
• Collect and record after-sales customer feedback
• Regular follow-ups for payment receivables (debt recovery)
• Track and follow up on monthly incentive scheme payments
• After completing core responsibilities, support in counter sales (no sales targets)
• Contribute ideas for online business expansion
• Open to Work From Home (WFH) when required
• Minimum 70 hours/week work commitment

✅ Required Skills:

• Gender: Male (as specified by your requirement)
• Communication: Exceptionally soft-spoken, a patient and good listener.
• Language Proficiency: Fluent in Bengali, Hindi, and English (spoken and written).
• Tech Savvy: Basic computer knowledge, proficient in MS Excel, MS Word, MS PowerPoint, and professional email communication.
• Digital Communication: Comfortable and skilled in using WhatsApp for business communication.
• Customer-Focused: A genuine desire to serve customers, build rapport, and ensure their satisfaction.
• Detail-Oriented: Meticulous in tracking orders, payments, and customer interactions.
• Proactive & Resourceful: Ability to take initiative and contribute new ideas.
• Adaptable: Willingness to take on diverse tasks and grow within the role.
• Integrity: High level of trustworthiness and honesty, especially important in the jewellery business (Self-driven and reliable)

Facilities & Benefits:

• Salary: As per market ( Negotiable for experienced candidates)
• Medical Insurance
• 1 weekly off
• 1-month bonus + 1 Yearly Holiday with the entire company team (a chance to bond and relax!)
• Equal share in vendor-funded employee pool (usually 1-month bonus equivalent or more)
• Training provided for products, systems, and client handling

To Apply:

Call/WhatsApp: +91-7980302180
Email your CV to: cc@sonarsansar.com
✉ Subject: Application for Jewellery Sales & Client Relations Executive

Sonar Sansar- a unit of Paul Jewellery House Private Limited

12,13,14 Sri Aurobinda Road Salkia Howrah-711106

Job Types: Full-time, Permanent, Fresher

Pay: ₹6,500.00 - ₹10,300.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Work from home

Ability to commute/relocate:

• Howrah Salkia, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Language:

• English (Preferred)

Location:

• Howrah Salkia, West Bengal (Required)

Work Location: In person

Expected Start Date: 01/08/2025