Posted:3 weeks ago|
Platform:
On-site
Full Time
Description We are seeking a highly motivated and customer-oriented IT Support Specialist to provide technical assistance to users within our organization. The ideal candidate will have strong troubleshooting skills, a good understanding of computer systems and networks, and the ability to communicate technical information clearly to non-technical users. ABI HR - 9962699935 Responsibilities Provide technical support to end-users for hardware and software issues. Assist in the installation and configuration of computer systems and applications. Troubleshoot and resolve network connectivity issues. Maintain and update technical documentation and user guides. Monitor and respond to help desk tickets in a timely manner. Skills and Qualifications Proficiency in Windows and Mac operating systems. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Familiarity with common software applications (Microsoft Office, antivirus software). Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written.
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