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1.0 - 3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Description Remaining Positions: 1 Details: Minimum Qualification - Graduate (B.Tech) Relevant Experience - 1+ years As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. . Should have excellent written and verbal communication . Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.) . Good troubleshooting skills on Windows/Linux OS . Basic understanding on Networking and Network devices. . Excellent understanding of Infrastructure/Application/Job monitoring . Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.) . Administration of monitoring tools would be good to have skill Responsibilities: . Provide L1+ support for team deliverables. . Configuration, allocation, and management of centralized storage systems and other deployed storage solutions . Help develop or engineer new solutions related to data storage and access . Help setup of new storage technologies - tapeless, cloud storage etc. . Be able to take care of most of P2/P3/P4 tasks and document the RCCA. . Interacting with client over calls and provide details and reasoning of the deliverables. . Troubleshooting experience and ability to fulfill L2 support . Good knowledge on multiple Backup and Storage Systems like: o Knowledge of Commvault, Rubrik, Veeam, r etc o EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. . Experience with monitoring and performance tuning of various storage systems . Experience with capacity planning and storage allocation forecasting . Experience in storage Operations management, backup systems, SAN, NAS, DR . Working knowledge of systems from major data storage vendors and cloud services . Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking . Basic Scripting . Good knowledge in Windows and Unix OS . Working Knowledge of VMware/Hyper-V. Job Requirements Details: Minimum Qualification - Graduate (B.Tech) Relevant Experience - 1+ years As a System Administrator, you will have responsibilities to provide the Level 1 Technical Support. You will be the first point of contact for all infrastructure monitoring incidents and requests in a fast-paced professional environment. You will monitor, create & triage incidents as per ITIL framework. Good to have troubleshooting skills on Windows Server 2012/2019. Create documentation & SOP for easing out tasks & resolve Infrastructure related issues. You will work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met. . Should have excellent written and verbal communication . Good Exposure to ticketing tools (ServiceNow, JIRA, Cherwell etc.) . Good troubleshooting skills on Windows/Linux OS . Basic understanding on Networking and Network devices. . Excellent understanding of Infrastructure/Application/Job monitoring . Good exposure on monitoring tools (Zabbix/Dynatrace/SCOM/Solarwinds/Datadog/Nagios etc.) . Administration of monitoring tools would be good to have skill Responsibilities: . Provide L1+ support for team deliverables. . Configuration, allocation, and management of centralized storage systems and other deployed storage solutions . Help develop or engineer new solutions related to data storage and access . Help setup of new storage technologies - tapeless, cloud storage etc. . Be able to take care of most of P2/P3/P4 tasks and document the RCCA. . Interacting with client over calls and provide details and reasoning of the deliverables. . Troubleshooting experience and ability to fulfill L2 support . Good knowledge on multiple Backup and Storage Systems like: o Knowledge of Commvault, Rubrik, Veeam, r etc o EMC, Netapp, Oracle Storage appliences, IBM SAN. etc. . Experience with monitoring and performance tuning of various storage systems . Experience with capacity planning and storage allocation forecasting . Experience in storage Operations management, backup systems, SAN, NAS, DR . Working knowledge of systems from major data storage vendors and cloud services . Working knowledge of technical aspects of storage systems - including but not limited to DAS, NAS, Fiber Channel, RAID config, LUN Masking . Basic Scripting . Good knowledge in Windows and Unix OS . Working Knowledge of VMware/Hyper-V. Pay Range: Based on Experience
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
Thane, Maharashtra, India
On-site
Diagnosing and part replacement skills of Desktop and Laptop Should comfortable field work. Data Backup / OS Installation Basic Network knowledge Open to travel in Mumbai Comfortable for field work Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.
Posted 2 weeks ago
0.0 - 2.0 years
3 - 9 Lacs
Coimbatore, Tamil Nadu, India
On-site
Description We are seeking a highly motivated and customer-oriented IT Support Specialist to provide technical assistance to users within our organization. The ideal candidate will have strong troubleshooting skills, a good understanding of computer systems and networks, and the ability to communicate technical information clearly to non-technical users. ABI HR - 9962699935 Responsibilities Provide technical support to end-users for hardware and software issues. Assist in the installation and configuration of computer systems and applications. Troubleshoot and resolve network connectivity issues. Maintain and update technical documentation and user guides. Monitor and respond to help desk tickets in a timely manner. Skills and Qualifications Proficiency in Windows and Mac operating systems. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Familiarity with common software applications (Microsoft Office, antivirus software). Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written.
Posted 3 weeks ago
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