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Safeaeon
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IT Helpdesk Support Intern

IT Helpdesk Support Intern

Safeaeon

0 - 1 years

0 Lacs

Mohali

Posted:1 month ago| Platform:

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Skills Required

Intern Networking Security systems Remote desktop Active directory Hardware Management IT helpdesk Technical support office 365

Work Mode

Work from Office

Job Type

Internship

Job Description

Job Summary: We are seeking a dedicated and customer-oriented IT Helpdesk Support Intern professional to join our team. The ideal candidate will provide technical assistance and support to end-users, ensuring the smooth operation of IT systems and services. Key Responsibilities: Respond to user inquiries and provide technical support via phone, email, or remote desktop tools. Diagnose and resolve basic hardware, software, and network issues remotely. Install, configure, and maintain basic computer systems and applications through remote management tools. Basic knowledge of Active Directory and Office 365. Basic knowledge of servers, networks, and security systems. Collaborate with other IT team members to resolve complex issues.

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IT Helpdesk Support Intern