725 Issue Resolution Jobs - Page 19

Introduction: Automotive . Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role Were seeking a skilled Python Automation Engineer to join our team. As a Python Automation Engineer, youll design, develop, and execute automated tests and tools to ensure high-quality software products. What You Will Do 1. Automate Testing: Design and develop automated tests using PyTest framework. 2. Test Execution: Execute automated tests to identify defects and ensure software quality. 3. Test Framework Maintenance: Maintain and improve existing test frameworks. 4. Translate Storyboards and Use Cases: Translate application storyboards and use cases into functional applications. 5. Python Automation: Develop Python automation for integration processes. 6. Unit Testing: Write unit tests using Python test framework tools like Behave, Pytest, PyUnit. 7. Bot and Tool Development: Develop bots and tools to support automation and testing. 8. Code Development: Design, build, and maintain efficient, reusable, and reliable code. 9. Performance Optimization: Ensure the best possible performance, quality, and responsiveness of applications. 10. Issue Resolution: Identify bottlenecks and bugs, and devise solutions to these problems. What You Need to Be Successful 1. Python Experience: 3-6 years of experience in Python programming. 2. PyTest Framework: Experience with PyTest framework and automation testing. 3. Testing Methodologies: Knowledge of testing methodologies and best practices. 4. Analytical Mindset: Ability to analyze complex software functionality. Bonus Points if You Have 1. Experience with CI/CD Tools: Knowledge of CI/CD tools like Jenkins, GitLab CI/CD. 2. Docker Experience: Experience with Docker and containerization. 3. Other Testing Frameworks: Familiarity with other testing frameworks like Unittest. What Makes You Eligible 1. Relevant Experience: 3-6 years of experience in Python automation testing and development. 2. Technical Skills: Strong technical skills in Python, PyTest, automation testing, and tool development. 3. Strong Analytical Skills: Ability to analyze complex software functionality and identify defects. What We Offer - Competitive salary and benefits package - Opportunities for professional growth and development - Collaborative and dynamic work environment - Access to cutting-edge technologies and tools - Recognition and rewards for outstanding performance through BeBrilliant - Chance to work with a renowned German OEM - You are expected to work all 5 days in a week in office You Belong Here . About HARMAN: Where Innovation Unleashes Next-Level Technology . . !

Key Information: Designation: Project Engineer Department: Projects Location: Hyderabad (requires extensive travel) Experience: 4+ years Roles and Responsibilities: Conduct initial site surveys and generate comprehensive site recce reports. Assess site feasibility and compliance with regulatory and project requirements. Coordinate with internal teams for timely design and technical layout approvals. Liaise with landlords and building management for site access and procedural approvals. Develop and manage internal project schedules to monitor progress. Manage vendor coordination for on-site execution across multiple locations. Monitor vendor adherence to execution checklists, quality standards, and MIR protocols. Prepare and circulate snag reports, identify pending or defective works, and follow up for closures. Handle procurement and ensure the timely delivery of materials related to Alt F scope. Oversee site-level material receipt, validation, and quality checks. Ensure complete and compliant project handovers from vendors. Coordinate smooth transition to operations or facility management teams. Cross-verify layout implementations and asset installations for design compliance. Manage vendor follow-ups during the Defects Liability Period (DLP). Assess feasibility and manage the execution of client-specific customization requests. Requirements Prerequisites: Bachelor degree in Engineering (Mechanical, Civil, Electrical, or equivalent). Minimum of 4 years of relevant experience in project execution, vendor management, and MEP oversight. Possesses a strong understanding of Mechanical, Electrical & Plumbing (MEP) systems for technical site evaluations and issue resolution Strong communication and stakeholder management skills. Proven ability to manage multiple sites with frequent travel. Proficiency in MS Office, project scheduling tools, and report generation. Ability to read and interpret technical drawings and project layouts.

Job Description Introduction: Digital Transformation Solutions (DTS) . Extensive experience in defining, developing, and implementing security software, ideally with a strong embedded firmware development background About the Role Bangalore Responsibilities: Extensive experience in STA with deep understanding of technologies, trends and needs Extensive experience in defining, developing, and implementing security software, ideally with a strong embedded firmware development background Ability to troubleshoot complex issues and debug firmware What You Need Bachelor s or Master s degree in Electronics Engineering, Computer Engineering, or related field with 10 years or more relevant experience. Static Timing Analysis Engineer - Job description : (6 + Yrs Exp) STA setup, convergence, reviews and signoff for multi-mode, multi-voltage domain designs. Timing analysis, validation and debug across multiple PVT conditions using Tempus. Run Primetime and/or Tempus for STA flow optimization and Spice to STA correlation. Hands-on experience with STA tools - Tempus In-depth knowledge cross-talk noise, Signal Integrity, Layout Parasitic Extraction, feed through handling What is Nice to Have Strong collaboration skills to work directly with customers and across multidisciplinary teams, including silicon, software, firmware, board design engineers and program management. Experience in Automotive software development processes. Furthermore, you are: Innovator finding break-through solutions for complex automotive problems Driving for continuous improvements. What Makes You Eligible Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Dedicated performer & team player with the ability to advocate appropriately for product quality. Relentless learner with a dedication to learn new technologies and test methods Self-driven and Innovative to drive continuous improvements in Test process Resourcefulness in triaging problems and coordinating with multiple teams for issue resolution Strong written, verbal communication and inter personal relationship skills What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here . About HARMAN: Where Innovation Unleashes Next-Level Technology . . If you re ready to innovate and do work that makes a lasting impact, join our talent community today !

Job Title: Business Analyst L1 Support & Client Solutions , Controls Management India Short Description Controls Management Support Services Operations delivers daily operational support focused on data control, user reporting, application-related issues, and ad-hoc incident tracking and analysis Posting Description The Control Management team collaborates with various control disciplines to oversee existing control functions and develop new protocols. This approach ensures timely engagement with the appropriate teams and facilitates swift remediation of critical control issues across all affected areas of the firm. The Controls Room serves as a firmwide reporting utility, offering standardized control-related data for faster, more efficient, and accurate reporting. It acts as an information warehouse with capabilities for reporting, visualizations, and analytics. The primary objective is to enhance control oversight and efficiency by standardizing and automating operational risk reporting, providing access to aggregated firmwide information, and generating business risk insights. The Controls Room comprises several functional units, including the Data Management & Operations team, Analytics, Reporting, and the Project Management Office. Job Responsibilities: Provide daily system support operations including issue resolution, user requests, enhancement requests, user acceptance testing, ad-hoc requests, etc. Monitor the support tools and mailbox for user tickets/issues. Prioritize and schedule tickets; escalate tickets/issues to the L2/L3 teams as required. Provide technology troubleshooting support on basic user issues and system issues such as data problems. Resolve and close user-related tickets assigned to Operate Support in a timely and complete manner by providing application knowledge. Coordinate Access Administration and support Recertification for supported applications. Flexibility in working rotational shifts (APAC, EMEA, and U.S.) is desirable. Be part of existing projects and participate in new projects. Provide application testing/validation support on an as needed basis. Required qualifications, capabilities, and skills: Experience: 3 years of relevant experience in a similar role. Risk Management Expertise: Solid understanding of risk management and control principles. Communication Skills: Excellent written and verbal communication abilities. Customer Service Orientation: A strong focus on delivering exceptional customer service. Technical and Business Acumen: Ability to effectively communicate with both technical and business partners, adapting language to suit the audience. Organizational Skills: Strong organizational, documentation, and multitasking abilities, with a proven track record of managing expectations and delivering results. Professionalism and Motivation: High level of professionalism, self-motivation, and a strong sense of urgency.

Essential Responsibilities Facilitate the execution of all internal teams to effectively deliver Zetas contracted services to assigned clients. Issue Resolution - Tracking, triage and resolution of campaign, platform and/or infosec issues. Initial research of client issue in Zeta Marketing Platform. Coordination of Zeta SMEs, internal communications and ownership of resolution and follow-up actions. Script or revise RCA for client facing document. Client questions, research or data requests - tracking, initial triage, and resolution of all client questions or issues; coordination of requests that require an SME; keep client and CS informed of progress and/or potential need to escalate. Change Requests - Owns coordination of teams for project work from scoping, resource management, scheduling and delivery for project work, ownership of individual project status, calls and communications. Status Calls Coordinate updates related to service-based items for client status calls; present agenda items related to open issues/research/schedules of campaigns/project updates Resource Expense Management Ensures resources are effectively and profitably deployed in service of client. Collaborate with Client Success to identify areas for improvement and develop and implement plans to improve margin rates and continually monitor. Standards and procedures ensure adherence to all Zeta standards and procedures with an eye towards ways to elevate the client experience and improve efficiencies or speed to delivery. Desired Characteristics Experience 3-5 years working in a similar environment (service bureau, agency, digital marketing, or database experience) Strong verbal and written communication skills with client facing experience Cross functional team experience Project management, Process management experience Characteristics Ability to work under tight deadlines in a fast-paced environment Enthusiastic Team player Strong research and problem-solving skills Proficient in MS Word, PowerPoint, Excel Ability to work client time zone Strong written and verbal communication skills, supported by data and detail Flexible and adaptable to change (i.e., Can do attitude / self-starter / works well with others)

Its fun to work at a company where people truly believe in what they are doing! Job Description: Job Title: Customer Support Intern Epiq Company/Division: Epiq - Legal Solutions Location: Hyderabad, India Reports To: Product Development Manager Shift: 6PM - 3AM Monday to Friday and 6PM - 3AM Thursday to Monday Position Overview The L1 - Customer Support Specialist is responsible for providing high-quality customer experience for the in-house products to customers and stakeholders across the world through e-mail, phone interactions, chat, desktop screen-sharing and by using incident tracking system. The fundamental goal of this position is to help our customers achieve success who are using our in-house products. Job Responsibilities Help resolve software and technical questions for the customer efficiently and effectively. Gather the required information necessary to best handle customer software and technical inquiries. Manage customer expectations regarding estimated response times for issue resolution. Meet SLAs like response and resolution times by partnering within L1, L2 and L3 Support teams. Extensively research and document customer technical issues in the Knowledge Base. Collaborate with Product Development and Product Support team members to properly manage customer inquiries and escalate when appropriate. Partner with Product Development and Product Support team members on various strategic projects when needed. Own customer technical issues from initial report to resolution, communicating with customers and stakeholders regularly regarding issue status. Run monitoring reports for usage, performance, and/or availability. Document solutions for Knowledge Base and bring new ideas for innovation and automation excellence into the Support team. Qualifications and Skills 0 - 1 years of relevant experience in L1 technical customer support (voice and email), with a strong customer interaction experience. Passion to be a part of a hardworking and winning team. Ability to multi-task in a fast-paced environment. Excellent ability to learn and articulate software-related and technical concepts. Strong active listening skills and excellent written and oral communications skills. An obsession towards Customer Service. Strong attention to detail when communicating with customers and stakeholders (verbal written). Ability to empathize with customers and convey confidence. Strong documentation skills. Ability to multi-task and work separate issues in a fast paced dynamic company environment. Demonstrated ability to work independently with limited direction or as part of a team. High energy, proactive and approachable personality who enjoys solving a diverse set of problems. Proven problem-solving abilities and creative thinking. Flexibility to work in shifts. Bachelor s Degree in Computer Science Engineering (or related technical discipline). Leadership Competencies Client Focus- Engages with the clients, both internal and external, and their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc. ; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results. Results Oriented- Sets stretch goals for personal accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks. Integrity - Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what he/she commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes. Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals. Decisiveness - The ability to make well informed, effective, and timely decisions even when data is limited, or solutions produce unpleasant consequences; perceives the impact and implications of decisions; ability to make tough decisions. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

1. Claims Administration and Management Coordinate with branches in resolving the claims within the set SLAs / TATs; resolve any issue / concern Review the claim settlement status daily; guide team in addressing claims which exceed TAT; seek clarifications and resolve issues to ensure that the claims are processed at the earliest Conduct reviews (OFR / CFR) to identify problems within claims settlement and propose solutions; discuss the same with the superior and seek feedback / assistance in the same 2. TPA Management Connect with the TPA vendors and invite quotes; assess information like loss ratio/ service expectations, etc. ; Negotiate with the TPAs on different aspects; assess loss ratio and drive action to arrest the same by seeking assistance from underwriting team on premium / risk assessment, etc. Share policy details, benefits and nuances; train them on the specifics of the policy and how to administer the payment / claim processing 3. Report Generation (MIS) Generate MIS on set frequency and apprise relevant stakeholder of the claim status within the team Provide clarifications / reasons in case of delayed claim settlement 4. Team Training Lead training efforts for upskilling of team to better deliver in terms of claims administration, settlement, issue resolution, etc. Provide directions in planning and coordination of training efforts for team Motivate and retain key talent in the team 5. Process Improvement Collaborate with technology teams internally to drive implementation of tech-based platforms for claims processing, etc. Support different internal teams to come up with innovations / process improvement and drive its implementation for effective claims management 6. Team Development and Engagement Establish location wise performance expectations and evaluation metrics, and regularly review location wise performance Share information regarding business and key developments with the team proactively; guide them in utilizing their skills in the best possible manner Understand team grievances and guide for their effective resolution Identify and create development opportunities for team members to enhance functional knowledge

Location: Bangalore CTC: Up to 5.75 LPA + Allowances & Incentives 5 working Days Experience: min 6 months into International Voice Process Qualification: Graduate Shift: US 24*7 Cab: Both-way Notice Period: Immediate Contact HR Jyoti: 9784183889

International Sales Associate US Voice Process (Night Shift, Gurgaon) - International Sales Associate US Process (Gurgaon) Location: Gurgaon, Sector 18 Shift Timing: 7:00 PM IST to 4:30 AM IST (Monday to Friday) Pickup & Drop: Both-side cab provided Job Type: Full Time Category: Sales & Marketing Salary: Up to 45,000 per month (Based on experience) Experience: Minimum 6 months of experience in the US sales process. Qualification: 12th pass or above Job Responsibilities: Handle outbound calls to US-based customers Promote and sell services or products to prospects Meet daily/weekly/monthly sales targets Maintain accurate customer records and follow-up schedules Ensure excellent customer service and issue resolution Requirements: Strong English communication skills (verbal and written) At least 6 months experience in a US sales process or international call center Comfortable working night shifts Age below 35 Goal-driven, self-motivated, and target-oriented The interview process is 100% virtual and consists of only 2 rounds. You will receive the selection outcome on the same day. If you are not currently in Gurgaon, you may relocate after selection. Benefits: Attractive incentives on top of salary 5-day working (Sat Sun off) Both side cab facility Professional work environment with career growth opportunities Apply Now Send your resume to jobs@akolta.com or call/whatsap us at 7860803564. Job Category: Job Type: Job Location: Shift Timing: Working Days: Pickup Drop: Other Benefits:

Summary Support Study Lead in TCO studies in ensuring all trial deliverables are met according to timelines, budget, operational procedures and quality standards. About the Role Support TCO CSD, CSaD, and CSTL in ensuring all trial deliverables are met according to timelines, budget, operational procedures and quality standards. Assigned responsibilities can include development of specific sections of selected study documents development of study tools, guidelines, and training materials; management of clinical study material; and implementation of issue resolution plans. Under the supervision of the CSD, CSaD and CSTL, key contributor for preparation of CSR appendices. Support CSD, CSaD and CSTL by setting up and maintaining appropriate study tracking forms including: Enrollment log/trial allocations forms, site and vendor contact lists, drug shipping logs, set up and maintenance of team membership and contact lists. Support CSD, CSaD and CSTL in managing interactions with relevant functions including Global Clinical Supply and Novartis country organizations. Support CSD, CSaD and CSTL in all drug tracking (central hubs, local CPOs and sites) to ensure adequate supply, monitor expiry dates and assist in relabeling as appropriate. Support CSD, CSaD and CSTL in tracking all batch numbers used throughout trials. Provide support to CSD, CSaD and CSTL in the creation and maintenance of HQ TOC and ensure timely completion and maintenance of TMF in the relevant DMS. Support CSD, CSaD and CSTL in delegated aspects of trial data analysis and reporting, including attendance at all relevant study meetings (i.e. CTT and dose escalation meetings). Provide support in meeting scheduling and distribution of meeting agendas/minutes. Assist CSD, CSaD and CSTL with preparation, distribution and archiving of study tools needed at study start up and throughout trial as appropriate. Support the CSD, CSaD and CSTLs for both PK and biomarker sample tracking in collaboration with the CTT and act as a liaison with sites for kits and sample shipment, sample reconciliation and associated logistics. Support financial management and forecasting within scope of assigned authority Support the CSD, CSaD and CSTLs in vendor management activities, including coordinating shipment and returns of ECG machines. May support selected tasks for other ClinOps functions including but not limited to, Disease Area Leads/Platform Areal Leads, EDO Lead/VPSD, Translational Clinical Biomarker and TCO Clinical Compliance group. Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Training & Support Manager Location: Ahmedabad or Remote We are currently seeking a dedicated and experienced Training and Support Manager to join our team. The successful candidate will play a crucial role in ensuring the effective delivery of training programs and providing comprehensive support to both internal teams and external clients. If you possess a passion for education, strong leadership skills, and a commitment to driving excellence in training and support, we invite you to apply. Roles and Responsibilities Develop and execute training programs for internal teams, ensuring they are well-equipped to deliver STEM education initiatives effectively. Design and implement professional development sessions for educators, focusing on enhancing their skills in delivering STEM education. Provide ongoing support to teachers, channel partners, and clients, addressing queries and ensuring smooth program implementation. Collaborate with the Education Program Manager to align training programs with the broader educational mission and vision. Conduct regular training needs assessments and adjust training programs accordingly. Act as a liaison between the technical support team and clients to ensure prompt and effective issue resolution. Participate in the creation of user manuals and technical documentation for STEM education products. Establish a feedback mechanism to collect insights from training sessions and support interactions. Use feedback to iterate and improve training programs and support services. Requirements & Skills Required Bachelor s degree in Education, STEM-related field, or a related discipline; Master s degree preferred. 3-5 years of experience in designing and delivering training programs, especially in the field of STEM education. Proven experience in designing and delivering training programs, preferably in STEM education. Strong understanding of STEM concepts and their application in educational settings. Excellent communication and interpersonal skills, with the ability to convey technical information in a clear and accessible manner. Leadership qualities with the ability to motivate and inspire teams. Problem-solving skills and the ability to handle complex technical queries. Proficiency in computer applications and internet usage.

We are looking for a high-performing, entrepreneurial, and strategic professional to join as VP Founder s Office . In this high-visibility role, you will work directly with the Co-Founder to drive mission-critical initiatives, manage cross-functional programs, and ensure operational excellence across the organization. This is a unique opportunity for someone with an MBA from a top-tier B-School and 3 5 years of experience in strategy, consulting, or business operations to work on high-impact projects with C-suite leaders and fast-track their career. Key Responsibilities: Strategic Planning & Execution Work with the Co-Founder and leadership team to shape company vision, define OKRs, KPIs and drive long-term strategic initiatives. Prepare business cases, investment decks, and internal reports to support data-driven decision-making. Own end-to-end program management for high-priority initiatives spanning multiple departments. Business Operations & Execution Act as an internal consultant, identifying gaps, solving complex problems, and driving process improvements. Ensure timely execution of initiatives by coordinating across stakeholders and aligning cross-functional teams. Monitor key metrics and performance indicators, and implement systems for tracking progress. Stakeholder & Executive Communication Represent the Co-Founder in internal and external meetings, ensuring clear communication and follow-through on action items. Draft high-quality presentations, strategic documents, and board-level reports. Serve as a liaison between the founder and senior stakeholders, ensuring smooth information flow and issue resolution. People & Culture Support Collaborate with HR and department heads on workforce planning, leadership hiring, and talent development initiatives. Uphold organizational values and support culture-building efforts across teams. Key Requirements: MBA from a top-tier business school 3 5 years of work experience in management consulting, corporate strategy, VC/PE, or a high-growth startup environment Strong analytical skills with the ability to structure complex problems Excellent communication and stakeholder management abilities High ownership, agility, and a solution-oriented mindset

"1. Should be excellent in Exteriors Product Design & Development (Front & Rear Bumper systems, Grill, Energy Absorber, Claddings etc.) 2. Knowledge & Experience in Benchmarking of exterior systems 3. Experience in Style Surface Feasibility & Analysis i.e. checking Draft, Tooling Feasibility, ECE R26 Regulation Evaluation, creating concept proposals Packaging Study with surrounding parts. 4. Work on concept feasibility and prepare concept proposals. Conduct Packaging Study. 5. Should have experience in DFx ( Design for Mfg, assembly & Serviceability) 6. Knowledge in tooling, fixings, Materials, GD & T, Stack up DFMEA, DVP etc. will be preferable 7. Understand CAE requirements and results for project requirements & implementation 8. Review, Check the project 3D & 2D Data, Give Feedbacks to team members on day today basis. . Project Co ordination & Communication Skills 1. Should be able to handle Team of 3 5 Members. Strong Project Management Skills. 2. Experience as Single Point of Contact for Customer & Internal Teams. 3. Project Plan preparation, Issue Resolution Skills., Maintain project status. 4. Should be responsible for Quality, Delivery Time lines for responsible system. 5. Should be able to give advance inputs to Internal teams & Customer. 6. Resolve ambiguity through Technical and Strong communication skills with customer & Internal teams. 7. Strong communication , Presentation & Documentation skills"

Experience Required: 5 to 8 years Work Mode: Onsite Only Shift Timing: 12:00 PM 9:00 PM IST Primary Skills: POS Testing EMV Payment Gateways Card Transaction Testing Job Description: We are looking for an experienced Quality Engineer with a strong background in POS (Point of Sale) and Payments domain to join our QA team. The ideal candidate will have a solid understanding of card-based transaction systems and experience in EMV, payment gateways, and terminal testing . Conduct comprehensive testing of POS systems , including Back Office Solutions and interface/integration components . Perform physical card testing (Magstripe, EMV, Contactless) on physical payment terminals . Analyze and validate end-to-end EMV/chip card transaction logs . Ensure systems comply with PA-DSS standards and assist in EMV certifications . Work on electronic card payment systems , including B2B & B2C card solutions , and manage acquirer certifications . Apply a solid understanding of various software development models and testing methodologies . Utilize test management tools such as ALM/HPQC for test planning, execution, and defect management. Collaborate closely with development, business, and QA teams, ensuring clear communication and issue resolution. Required Attributes: Excellent problem-solving and analytical skills . Strong coordination and communication abilities . Self-motivated, detail-oriented, and a proactive team player.

Job Overview The Digital1st Lead Configurator will be responsible for designing and providing solution for applications developed using Digital1st platform. D1st Lead Configurator should have a good understanding about the configuration of user interface and components available in Digital 1st Platform to create/customize the application. Digital1st is a next generation platform developed by Majesco to deliver the Digital needs of its Insurance customers. Roles and Responsibilities: Participate in requirement discussions and contribute in the designing the solution using Digital 1st Platform. Understanding the Majesco core systems and providing solutions in accordance to the D1st architecture Design the configuration changes needed for developing the functionality Performance tuning and monitoring the application through available tools and supporting the application benchmarking activities. Delivery of work estimates for proposed changes, both small and large in scope Driving the end to end delivery of the functionality until production release Ensuring the processes and best practices are followed throughout the project Review unit and integration testing scope for business requirements. Impact analysis of the changes to be done Grooming the other team members Code promotion/deployment to higher environments Configure user interface as per customer requirements and design using Digital 1st Platform to create/customize the application Integrate the application residing on Digital 1st platform with customers in-house, third-party application/service or with app/service hosted by Majescos vendor on Digital 1st Platform. Co-ordinate with Digital 1st Platform team for issue resolution, new feature related discussions etc. Skills & Knowledge Technical Essential skills Conceptual understanding of Object-Oriented Programming. Basic database queries Programming experience in Java or any other programming language (ability to write business logic). HTML CSS JavaScript API Integrations Understanding NFRs and performance considerations Desirable skills PHP Angular jQuery/React Bootstrap Experience of working on UI designs and integration using platform/tool will be an added advantage Experience on working with configuration driven tools/platforms/framework would be added advantage Behavioral Essential skills Positive attitude Good communication Team work and adaptability Analytical thinking and problem solving Flexibility Desirable skills Insurance knowledge of P&C and/or L&A Desirable skills Good working knowledge of Agile methodologies & ceremonies Essential skills Proficient in client handling and expectation management Good at organizing and planning Lead by example Passionate to provide solutions

Liaise with business users to gather, analyze, and document functional and technical requirements. Partner with technical teams to design and implement solutions that align with business objectives. Prepare detailed functional specifications and test cases to support development and QA processes. Collaborate with Business Analysts, QA teams, and Subject Matter Experts (SMEs) across the project lifecycle. Ensure deliverables are aligned with client expectations and project timelines. Contribute to system testing, defect tracking, and issue resolution. What You Bring: 8+ years of experience as a Business Analyst in the financial services domain. Strong hands-on experience with Summit FT architecture and understanding of its application in trading and risk systems. Proven ability to translate complex business requirements into actionable technical specifications. Experience working in Agile/Scrum environments. Excellent communication, documentation, and stakeholder management skills. Nice to Have: Exposure to capital markets, trading, risk management, or treasury operations. Experience with SQL or basic data analysis tools. Familiarity with system integration, testing strategies, or regulatory reporting. What You ll Get: Opportunity to work on transformative financial technology projects. Collaborative work environment with domain and technology experts.

Thrive media is looking for Project Manager to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Summary We are seeking an experienced professional to manage the outsourcing partnership for the Source to Pay Business Process Outsourcing Success Lead (S2P). This role is critical in overseeing the contractual relationship with our external service provider for outsourced F&A services. The successful candidate will drive contract compliance, foster strong partnerships, and ensure operational excellence across S2P processes, with a primary focus on the European market and other key regions. The ideal candidate should have strong expertise in contract governance, stakeholder management, KPI monitoring, and process optimization in a global Finance and Accounting environment. Experience in Finance, Accounting, and S2P processes is an added advantage. About the Role Key Responsibilities: Act as the primary point of contact between Novartis NOCC s (primarily Europe) and vendor partner Ensure alignment and collaboration between NOCC, GPO, regional, and country-level FRA teams. Build and maintain strong partnerships with internal and external stakeholders to optimize contract execution. Ensure adherence to contractual terms and Service Level Agreements (SLAs). Identify and mitigate risks associated with outsourced Finance and Accounting operations with vendor partner Lead the timely resolution of contractual disputes and operational challenges. Ensure alignment on key contractual clauses and governance frameworks. Manage issue resolution and escalation processes, ensuring minimal disruption to the Source to Pay process. Performance & Process Optimization Drive continuous improvement initiatives to enhance service delivery and efficiency. Essential Requirements: 12+ years in contract management, BPO governance, third-party vendor management, or Finance & Accounting operations. Proven experience in managing vendor relationships across multiple geographies (preferably Europe). Strong contract negotiation, stakeholder management, and problem-solving abilities. Expertise in Finance & Accounting processes, particularly Source to Pay (S2P), is a plus. Bachelor s or master s degree in finance, Accounting, Business Administration, or a related field. Fluency in English is required. Proficiency in any European language is a plus You ll receive (Applicable for Prague) Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 17, 500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Car Allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www. novartis. cz/ Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion. switzerland@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Summary -Responsible for the site Master Data processes aimed to ensure accurate and timely creation and maintenance of the master data in the ERP System, in accordance with local and global requirements. -The Material Planner drives the tactical purchasing process for all materials to ensure materials availability and execution plan feasibility in accordance with Site inventory policy. About the Role Key Responsibilities: Master Data -Set up and perform complex local And global master data set up And establish process, guidelines, business matrix and SLA time lines in in GxP environment in adherence to Novartis compliance. Be Subject Matter Expert in the assigned area of work -Support data collection and reporting of KPIs -Logistic, WAndD -Responsible that all logistic processes are proceed in a timely, high quality, efficient and effective manner and in full compliance with all laws and supply chain management policies and procedures. Identify and drive continuous improvement projects. Ensure material availability in line with the approved production plan. Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management. Ensure daily MRP oversight for all BOM material, analysis of requirements and Purchase Orders management. Own, in ERP System, MRP relevant data and materials technical specifications and ensure no Purchase Orders are past due in the ERP System. Management of purchased item Complaints/Returns to supplier. Management of purchased item Complaints/Returns to supplier. Provide a load-balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs. Control and follow-up of supplier s service level indicators: Quality OTIF, lead-time violation. Lead action plans to achieve supplier delivery performance targets and drive for continuous improvement. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) -Provide guidance and system support for returns, rebates and credit/debit notes -Define and decide on priorities for physical deliveries in collaboration with other functions (e. g. LEX) for 3rd party customers and cross divisional supplies -Act as SPOC for escalation issues for assigned customers -Influencing and connecting relevant stakeholders to speed up (system) issue resolution -Material Planner -Ensure management of daily MRP exception messages And appropriate follow up. Provide a load balanced dispatch list for incoming materials to the warehouse and Quality department that ensures these activities are completed in line with the production needs. : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Essential Requirements: Inventory Management, Gap Analysis, Cost Efficiency and efficiency of supply processes -Standard Master Data KPIs e. g. Completeness, Consistency and Accuracy. On time, in full, delivery of the business basics - budgets, quality compliance etc. -Customer Service Level (e. g. OTIF) Minimum Requirements: Work Experience: Collaborating across boundaries. Operations Management and Execution. Project Management. Languages : English. Why Novartis: Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate IS -Safety ART - Signal & Risk Management What you will do Let s do this. Let s change the world. In this vital role you will join a collaborative team implementing and supporting the next generation of safety platforms and supporting technologies. In this role, you will focus on solving and resolving daily issues related to processing of data and files related to adverse events across multiple systems for case transmissions. Youll collaborate with others to ensure smooth data flow and quickly address problems, using your analytical skills to keep systems running efficiently. Roles & Responsibilities: Supervise daily data processes to identify and resolve issues where files are delayed or stuck. Tackle system and data reconciliation issues, collaborating with teams to resolve root causes and implement solutions. Work with various internal and external teams to address system dependencies and mitigate bottlenecks. Document and maintain records of recurring issues, proposed fixes, and preventive measures to improve process reliability. Collaborate with stakeholders to provide updates and ensure visibility in issue resolution. Develop and refine dashboards or reports to track system performance and file flow metrics. Participate in regular team meetings to discuss challenges, insights, and recommendations for process improvement. Responsible for ensuring that data is adhering to the KCI metrics on a regular basis Develop and implement test plans, scripts to validate system updates, patches and new deployments Identify and document system bugs or discrepancies, collaborating with developers or vendors to resolve them. Perform regression testing to ensure updates or fixes do not negatively impact existing functionalities. Automate repetitive testing processes and improve testing efficiency. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Bachelor s degree and 0 to 3 years of Life Science / Biotechnology / Pharmacology / Information Systems experience Or Diploma and 4 to 7 years of Life Science / Biotechnology / Pharmacology / Information Systems experience Preferred Qualifications: Must-Have Skills Strong analytical and problem-solving skills to diagnose and resolve system-related issues. Experience with data transfer processes and tackle stuck or delayed data files. Knowledge of testing methodologies and quality assurance standard processes. Proficiency in working with data analysis and QA tools. Knowledge of Validation of systems Good-to-Have Skills: Experience in Pharmacovigilance systems Experience with Signal or Risk Management platforms is a plus Knowledge or some experience in database programming languages such as Oracle SQL and PL/SQL Outstanding written and verbal communication skills, and ability to explain technical concepts to non-technical clients Sharp learning agility, problem solving and analytical thinking Knowledgeable in SDLC, including requirements, design, testing, data analysis, change control Professional Certifications (please mention if the certification is preferred or mandatory for the role): SAFe for Teams certification (preferred) Soft Skills: Able to work under minimal supervision Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers. amgen. com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. .

. Additional Job Description Step into the role of FCS Process Advisor, where youll provide first-class support by Screening the background. Key skills required for this role include: Financial Crime. Excellent Communication Skills. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Noida. Purpose of the role To support Screening with day-to-day processing, reviewing, reporting, trading and issue resolution, making decisions in line with comply with relevant regulatory and industry standards. Accountabilities Support with day-to-day screening initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise. Execution of screening checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements. Collaboration with teams across the bank to align and integrate screening processes. Identification of areas for improvement and providing recommendations for change in screening processes. Development and implementation of screening procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on screening performance. Identification of industry trends and developments to implement best practice in screening Services. Participation in projects and initiatives to improve screening efficiency and effectiveness. Analyst Expectations To meet the needs of stakeholders/ customers through operational excellence and customer service Perform prescribed activities in a timely manner and to a high standard No people leadership roles at this grade. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. Identify escalation of policy breaches as required. Take responsibility for customer service and operational execution tasks. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. Work within well-defined procedures that may involve a variety of work routines. Demonstrate an understanding of the procedures. Evaluate and select the appropriate alternatives from defined options. Make judgements based on the analysis of factual information. Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required.

KBR is looking for Project Manager - Engineering to join our dynamic team and embark on a rewarding career journey. Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Company: Mercer Description: POSITION: Health Consulting Analyst INTERNAL DETAILS Job family: H&B Consulting / Job family group: Consulting Job profile: H&B Consulting Analyst Aligns to US-based role of Level D WHAT A TYPICAL DAY LOOKS LIKE Assist associates and lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies Become steeped in the details and documentation of a clients current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team Aid in developing open enrollment benefit guides Engage with client vendors regarding client deliverables, documentation and data, and issue resolution Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials Monitor day-to-day client interactions and offer support or escalate appropriately Support with client compliance requirements Manage and maintain client documentation and data files Use Mercer s proprietary tools, templates and best practices Interact daily with US-based core client team members WHAT WE VALUE Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights Competency in project management and superior organizational skills Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry Ability to work in teams and independently across multiple clients Flexibility to work under tight deadlines and changing client needs Strong attention to detail PREFERRED QUALIFICATIONS Prior 3+ years of work experience Prior experience in the US Healthcare industry A bachelors degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred Working knowledge of Microsoft Office Word, Excel, and PowerPoint Desired work-shift 07:30 - 01:30 IST for significant overlap with US-based colleagues WHAT MAKES YOU STAND OUT Experience working directly with US-based clients Track record of critical thinking beyond standard operating procedures Proven flair for building and sustaining relationships with onshore (US-based) colleagues Proven fast learner with a knack for taking initiative and emulating from example

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Monitors, analyzes and manages resolution of service delivery issues to ensure achievement of contracted service levels and post-processing of service requests. Serves as a single point of contact for customers in terms of issue resolution and escalations. Engages with internal service, product, sales and other teams to ensure an integrated and coordinated approach to issue analysis and resolution. Required Qualifications Education or equivalent work experience required. Minimum of 2-4 years of relevant experience or equivalent combination of education and experience in Call Management. Good business English skills (Written and spoken). #LI-SA1 Receives and investigates quality control incidents and complaints via a call center ticketing process. Investigates, troubleshoots and diagnoses standard / routine problems. Collaborates with product team members to determine the course of action on product quality incidents and complaints. Escalates complex problems through the standard escalation process. Regularly informs customers of resolution status and progress, updating documentation as required. Provides support, communication and tracking of product removals, recalls and withdrawals. Responsible for ensuring that established KPIs are achieved. Proactively monitors open calls to ensure fulfillment of contracted SLA agreements, taking remedial action when tickets go out of contract. Updates call history on the call management system and notifies customers about potential issues. Responds to customer requests on ticket status and other concerns.

. Basic/ Essential Qualifications: Strong knowledge of CVEs, CWEs and their effect on the application. In depth knowledge of various AppSec technologies such as SAST, DAST, SCA, IAST RASP etc. Some development skills and hands on experience of one or more programming languages and framework. Experience with writing scripts in scripting language like python, javascript, etc Desirable skillsets/ good to have: Ability to demonstrate knowledge and enthusiasm for low-level technical topics including native development (any platform) Experience of languages inherent to modern, mobile development: Java+JNI, Objective C, Swift etc Familiarity with process of reverse engineering and associated low-level technologies such as assembly and tools Familiarity with concept of mobile code hardening i. e. controls and techniques for the goals of anti-tempering, obfuscation and environment monitoring Ability to reproduce vulnerabilities in lab environment. Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness. Assistant Vice President Expectations Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.