15 Isdn Jobs

The role involves managing contracts and vendors, including planning, renewals, and risk assessments. You will work with contract owners on Rfx preparation, seek approvals from internal business partners, and drive contract signatures. Additionally, you will track Purchase Orders and ensure vendor performance aligns with SLAs. You will be responsible for generating reports on contract pipelines, tracking spending, and partnering with Finance for budgeting. In terms of Invoicing and Purchase Orders, you will create requisitions, track approvals, and manage networking technology-related experiences like LAN, WAN, and ISDN connections. Experience with Telecommunication/Network OEMs such as Bharti Airtel and Cisco, as well as products like Cisco routers and switches, is required. You will handle post-purchase contract management, network risk assessments, and end-to-end process flows for requests. The ideal candidate should possess strong attention to detail, excel in ambiguous situations, collaborate with cross-functional teams, meet deadlines, communicate effectively, and multitask efficiently. Knowledge of SharePoint automation is advantageous for this role.,

The ideal candidate for this role should possess in-depth knowledge of Cisco UC servers, including Call Manager, Cisco Unity Connection, UCCX, IM&P, and expressway servers, as well as strong expertise in IP protocols such as SIP and H323, and network hardware/software components. You should also have a solid technical background in designing and implementing Cisco UC infrastructure and other VoIP technologies. Additionally, a good understanding of ISDN, PSTN, analog lines, fax, and knowledge of Polycom and videoconference technologies is required. Your responsibilities will include troubleshooting and resolving complex VoIP network issues, utilizing strong technical skills. Proficiency in project management and network optimization techniques will be beneficial for this role. As a Cloud System Administrator in the IT Services & Consulting industry, you will be part of the IT & Information Security department. This is a full-time, permanent position falling under the IT Infrastructure Services category. Applicants must have a minimum of 7 years of experience in CISCO VOIP. The work location for this role is in Noida, Uttar Pradesh, and the candidate must be willing to commute or relocate to this location. If you meet the requirements mentioned above and are looking for a challenging opportunity in cloud system administration within the IT industry, we encourage you to apply for this full-time, permanent position in Noida, Uttar Pradesh.,

Perform Feasibility study and Risk analysis of technical design Perform risk analysis and prepare configurations and fallback of VPN solutions work closely with CSI to ensure first time right implementation Release configuration on network save them and take post test Perform acceptance testing of VPN Implementation Ensure good quality of solution provided Ensure Timely and clear communication Perform changes On time and First time right Proactive approach Perform Feasibility study and Risk analysis of technical design knowledge and abilities Configuration Experience on CISCO routers Knowledge on IP Routing protocols, Frame-Relay, ATM and Metro Ethernet CISCO SDWAN Viptela Good interpersonal and communication skills Good time management, and organizational skills Customer Oriented Attitude Ability to work under pressure and multitasking Team Spirit Proactive and self motivated Problem Solving Skill education, qualifications, and certifications BE in electronics and telecommunication or any other engineering degree CCNA certification required CCIP/CCNP preferred experience 4-7 years experience with an IP Service Provider Knowledge on some of the following: TCP/IP, IPX, X25, Frame Relay,, OSPF, EIGRP, BGP4, RIPV2, MPLS, ,MPLS VPN,VoIP, ISDN DDR, Dial Solutions (PPP/L2F) Global Delivery & Operations

Responsibities: Lead the development of new telephony features Develop early software prototypes from concept for new service features, enhance existing service components for scalability Play an integral role in all stages of software development from conception to rollout to production Understand the integration methods of the current technology in the client environment Constantly develop and improve standards and systems Qualifications: Bachelors degree in Computer Science or Information Technology/Engineering 4+ years of solid experience as an Asterisk Developer Strong practical experience writing AGI scripts for Asterisk Must be proficient at developing software using a scripting language. Sound knowledge of Asterisk Installation, Configuration, Dial plan, AGI, AMI, Call troubleshooting (SIP, ISDN) Solid experience of working With Linux Operating Systems Familiarity with PSTN & GSM interface cards High Availability, scalability, redundancy and security of service infrastructure Some exposure to scripting languages like Perl, PHP General awareness and knowledge of Call control, VOIP deployment issues Good awareness of networking and analyzing SIP traces

Sr. Software Engr–VoIP (3+ yrs), SIP, RTP, Asterisk/Freeswitch, Kamailio, WebRTC, AWS, Golang, REST APIs, DevOps, MySQL, Linux. Prod-grade VoIP dev exp a must. C2H via TE Infotech (Exotel), Convertible to Permanent, Loc:BLR @ ssankala@toppersedge.com

Responsibilities Date posted 07/23/2025 End Date 08/18/2025 City Noida State/Region Uttar Pradesh Country India Location Type Onsite Calling all innovators find your future at Fiserv. Job Title FTS Network Services - Telecom Advisor POSITION PURPOSE: Network Fulfillment is responsible to support Install, Disconnect, Redesign of ATMs and Circuits Including Ethernet, MPLS, AVPN, ISDN, VPN. RESPONSIBILITIES: 1) Co-Ordinate with Connectivity Vendors and order/disconnect/redesign PVCs, ePVCs, MPLS, VPN & Ethernet circuits. 2) Co-ordinate with hardware Vendor to Order & ship equipment for clients. 3) Create, update/edit, cases or tickets in the provisioning tracking tools (NARS, SharePoint, Service Now). 4) Customer Contact: Project touch-points include end-users (banks), vendors and other business units via calls and email. All contact activities must be added to the appropriate tracking tools. 5) Contact customer to complete, edit, update or verify Site Information Forms in a timely manner. Notify Network Service Coordinator (NSC) when task is complete. All contact activities must be added to the appropriate tracking tools. 6) Consistently update process related spreadsheets, CMDB, Service Now, Visio Diagrams etc for documentation & project updation. 7) Coordinate shared projects with other Fiserv Business Units. 8) Routinely track orders to ensure the vendor orders are meets customer s deadlines. Periodically update NSC, client and installations group with status. Projects in jeopardy or escalation will be updated as determined by the NSC. 9) Attend Various project related calls to ensure tracking & timely completion of the projects 10) Work with associated FTS departments (Engineering /NOC/Perimeter Security/ Install desk/ CM/ Network hardware/Billing etc) to properly implement services. The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities. POSITION QUALIFICATIONS: Education: A Bachelor s Degree in Computer Science, Computer Engineering, Information Technology or equivalent education in a related discipline is required. SKILLS & KNOWLEDGE REQUIRED: 1) Experience of 15+ years of total . 2) Experience of ordering Circuits & hardware with vendors. 3) Should have in-depth knowledge of Network Provisioning terminologies. 4) Preferably should have worked with US connectivity vendors such as AT&T, Verizon, Lumen etc. 5) Excellent commendation skills, well spoken, ability to deal with clients and managers at various levels, work with engineers & vendors. 6) Understanding of Ethernet, SDWAN, CLOUD , MPLS, AVPN, VPN. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Network Voice and Collabration Admin.: Experience: 3-5 Years.

L3 Bakend Develpr, 4–7 yrs, Java/Go/Python, REST APIs, web Services, REST APIs, SOAP, RPC, Spring, Spring Boot, Dist Sys, DevOps, MySQL/Redis, Prod ops exp needed. C2H via TE Infotech (Exotel), BLR, convertible to permanent @ ssankala@toppersedge.com

You will be responsible for supporting Cisco UCCE / UCCX / PCCE solutions and 3rd party Call recording platforms. You should have a strong understanding of Cisco ICM/CCMP/CVP/CUIC and troubleshooting. Knowledge of VOIP protocols like SIP, H.323, and MGCP is essential, along with familiarity with ITIL processes. Understanding Cisco Voice network deployment models and the functioning of voice network devices is crucial. Experience with VOIP and Performance Management Tools, as well as integration with other tools, is required. You must have expertise in Telecom infrastructure protocols such as ISDN and analog signaling. The role involves working in a 24/7 business support environment. Ideal candidates should possess 4-7 years of experience on Cisco Voice platforms and have worked with CUCM/UCCE/UCCH/CVP platforms. Strong verbal and written communication skills are necessary to work and coordinate with Third Party Providers and OEMs for problem resolution. As an L2 Cisco UCCE Engineer, you will perform advanced remote/on-site troubleshooting activities, including system design issues, upgrade plans, technical product documentation creation, and site coordination. You will act as a point of contact for service delivery issues, pending work, and escalations. Providing team support, contributing to process improvements, maintaining/updating the Knowledge Base and documentation, and initiating/implementing process improvements are key responsibilities. Key Skills required for this role include proficiency in Cisco ICM/CCMP/CVP/CUIC and troubleshooting, as well as MACD creation knowledge in Cisco UCCE & IPT platforms. Excellent communication and conversation skills (Verbal and Written) are essential, along with strong analytical and problem-solving abilities. This position is based in PUN and requires a minimum of 3 years of relevant experience. If you meet these qualifications and are ready to take on a challenging and rewarding role, please reach out to RMG at RMG@SERVION.COM for further details.,

So, what’s the role all about? The Technical Support Engineer role is to deliver technical support to end users about how to use and administer the NICE Service and Sales Performance Management, Contact Analytics and/or WFM software solutions efficiently and effectively in fulfilling business objectives. The Application Support Consultant/T2 is also responsible for the health and well-being of our customers’ hosted solutions. How will you make an impact? Troubleshoot issues by resolving them with maximum customer satisfaction. Take full ownership on customer problem/cases, monitor for proper and on time feedback. Document and track all problems, enquires and events in the CRM system. Act as a front line T2 technical contact to interact with customers (business partners and direct customers) Install Nice product update packs and hot fixes. Analyze issues, solve or escalate to the next support level. Have you got what it takes? Atleast 4-7 Years of experience in VOIP / Telephony/ NICE products Networking experience. (including analyzing IP network traces using networking tools , example Wireshark) Experience with Windows Operations Systems (2003,2008) Knowledge on telephony audio and signaling protocols: Analog/Digital extensions, ISDN BRI/PRI, E1/T1/DS-1 trunk, Framing and D-Channel signaling. SS7/VoIP/SIP. Familiarity with Platform hardware components such as HDD, Raid, SCSI, DAT72 and DVD. Knowledge of Storage systems: EMC, Tivoli. Telephony/CTI background ( NICE / Avaya / Cisco, etc) and advance knowledge on IP phones communication Experience at system/application implementation at customer sites. Previous experience/certifications with any recording system - an added advantage. Experience and understanding of troubleshooting server performance issues Well represents NICE in front of customers, both verbally and in writing. Can express themselves appropriately both verbally and in writing. Copes well with conflicts and is able to resolve them. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7257 Reporting into: Tech Manager Role Type: Individual Contributor

*L3 Support is Mandatory. Location – Chennai /Bangalore Timing – 24*7 JD Cisco Voice - SA Level Bachelor’s Degree or Higher in Computer Science, Information Technology or related discipline and 10+ years of experience 12+ years of IT experience, 8+ years Cisco Telephony and VoIP experience, Video Conferencing and Contact Center experience Experience in Administration and maintenance of complex enterprise communications architecture that delivers integrated voice, video, and web services. High degree of proficiency with Cisco Unified Communication Manager is required, supporting, troubleshooting and design/deploying Hands on experience in supporting Microsoft Teams Telephony, Video and Chat Experience in the following: Cisco Unified Call Manager, Cisco UCCX, VOIP Telephony; Cisco Communication Products Experience with Cisco Telepresence products including Cisco Telepresence Management Suite, Multipoint Control Units, Video Communications Servers, ISDN Gateways, SIP Gateways, Telepresence Content Servers, and Cisco endpoints. UCCX design, administration and maintenance Cisco VOIP telephony and collaboration services On-Prem and Cloud Expert skill and experience with Cisco Voice Gateways and SBC’s Experience and core knowledge in supporting voice protocols i.e. SIP, H.323 and MGCP Proficient level Cisco certifications is mandatory Maintaining, configuring and sustaining the Cisco VoIP network Experience with L1/L2 knowledge in Data Networking is an advantage.

Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Proficiency in TCP/IP protocols with a solid understanding of how data packets traverse the network. Expertise in configuring and optimizing routing and switching environments to ensure robust network performance. Hands-on experience with LAN/WAN technologies for effective local and wide area network setups Proven ability to troubleshoot network issues; identify root causes; and implement effective solutions. Must have excellent analytical skills for monitoring network performance and identifying improvement areas. Assist in the planning and deployment of new network projects and expansions. Primary skills Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Secondary skills Strong knowledge of DNS services and their role in resolving network queries efficiently. Knowledge in cloud networking concepts in Azure (VNET; NSG; ASG; UDR; Express Route;etc.) and other Cloud providers including GCP and AWS.

The Network Voice role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Voice domain.

The Informatica Powercentre E1 role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Informatica Powercentre E1 domain.

CommunicationApplication Role purpose: Operating within B_VOIS, this position will perform a combination of Voice and Networks implementation work, as well as enhancements to current products. The core activities include customer liaison, Diagnosis, Audits, investigation into vulnerabilities, planning and implementing of change and offering technical advice/ support to customers. You will be a proven trouble-shooter with an excellent understanding of the network elements with strong analytical networking skills, ideally with a cross skill of Voice and Network devices products AudioCodes, Cisco, Microsoft, IPC Unigy, Genesys etc. This position is responsible for the support of the production environment which ensures the appropriate voice/network policies and practices are implemented and enforced. End-to-end management of customers voice networks and providing a rapid response to customer raised incidents and problems. Drive technical service improvements post major incidents & outages by liaising with Major Incident teams, Problem management team as well as the core network and service support teams that site across the different groups within the organization. Support the customer front ending teams like Intelligent Ops, Service Management & GAMs within the account for any chronic technical issues and support with a robust action plan to be driven either through Vodafone operations, OLO or any external or internal agency. Run network audits in order of preference & requirement for the customer based on historical issues and/or on back of incidents to improve services and ensure repetitive issues are avoided. To engage with the partners like Cisco, AudiCodes, Tecnomics and others wherever required to drive enhancements to the services we offer to customer. Liaise with different teams and vendors for vendor driven changes and validate the change/implementation plans and provide technical authorization on the plans Work with project teams for new opportunities or sites/service onboarding design and implementation Manage customer/stakeholder communication for any Service improvement plan, major incident investigation or any new opportunity designing and implementation Essential: L3 level Voice Engineer having 10+ years of work experience in voice networks. Expertise in managing voice protocols such as SIP, H.323, ISDN, E1/T1 and AudioCodes SBC and its managing platform OVOC. Desired: Work experience / knowledge of multiple ITIL disciplines and AudioCodes/CCNP Collaboration certified. Essential: Engineering Graduate (with specialization on Electronics & communication/Information Technology/Computer application/Relevant streams Good Understanding of Networking, IT/Telecom processes & products Good understanding of ITIL Understanding of Network / IT / Telecommunication products and solutions.