1243 Internet Jobs - Page 10

ROLE PURPOSE & OBJECTIVE Receive and respond to customer service account inquiries on account balances, transaction Responsible for handling any inquiries and resolving customer complaints. Promote banks products and services over calls. Identify customer needs & refer customers to appropriate banking services Help to avoid loss of customers and negative reviews Play the role of a Mentor to new officers Handle small projects within the unit KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Adhere to all Service and Business metrics set for the unit Inform and suggest new banking products to customers Take leads for new bank accounts according to laid down rules and guidelines Participate in marketing and awareness campaigns being executed through the phone banking channel to create an enlarged customer base Ensure to pick up 85+ calls per day Ensure constant monitoring of peer staff to ensure Zero instances of mis selling Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers. Customer Increase the First Call Resolution Rate (FCR) in the calls handled. Provide splendid customer services to customers in a friendly and courteous manner at all times Have sufficient knowledge about the banking products and services to respond to all customer inquiries accordingly. Improve customers banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay. Inform and educate customers on alternative/ digital channels of bank such as ATMs/ BCs / Internet & Mobile Banking Provide information to customers on their account status and account balances. Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction. Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction. Ensure that customers confidential information is properly protected and only used for official purposes. Be involved in performing some financial related and marketing transactions Channel complex customer complaints and challenges to the right departments for effective resolution Internal process Ensure that a minimum number of calls are handled and service metrics maintained Ensure that all the banks policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties Maintain call records of the calls made by customers Ensure that details are Updated in the Software promptly and appropriately Provide assistance to all other members of staff in other departments of the bank by liaising with them through healthy interactions Handle small projects

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 years of experience in the BFSI industry, preferably in micro mortgages or sales roles. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgages and sales principles. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proficiency in using technology and software applications. Strong analytical and problem-solving skills. Ability to meet sales targets and achieve performance goals. Location - Inclusive Banking - SBL , South , Karnataka , Karnataka , Mysore , Mysore , Karnataka , 3060 , Mysore

SUMMARY Fresher opening in Kolkata for Technical Support Voice Role, Salary: 3.00 lpa Work Mode: Work From Office Shift: Rotational Shift and Night shift Week Off: 5 days working (2 days rotational week off) Job Description: Designation: Technical support associate Educational Background: Any Technical graduate can apply, BCA, BSc in Computer Science, Information Technology, BE , BTECH would be preferred Job Responsibilities : Providing technical support via voice process Resolving laptop/desktop/Internet/Broadband issues through troubleshooting Handling customer technical issues Troubleshooting microsoft windows, email configuration etc Requirements Any Technical Graduate fresher can apply. Ability to work in US shift timing and night shift Excellent English communication skills, both verbal and written Knowledge of customer service principles and practices Good technical knowledge Qualification: Any Technical graduate can apply, BCA, BSc in Computer Science, Information Technology, BE , BTECH would be preferred Benefits IJP - Internal promotion Cab facility will be provided.

Handling customer queries / complaints primarily on emails. Adhere to agent-level Service Level Agreement (SLAs) specific by the process. Ensure adherence to time schedules (Turn Around Time). Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Provide inputs to improve work procedures that can enhance overall team performance. Job Requirements: Willingness to learn and a flair for knowledge. Attitude of continuous improvement. Excellent communication skills Written & Verbal. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Graduate. Willing to work in shifts. Confident person. Should be able to establish rapport quickly with peers, managers & customers Posses an upbeat , positive can-do attitude. Great listening skills and strong communication abilities. Ambition, Energy, self-starter, Fun. Innovation and Learning. Integrity. Team playerCandidate must be able to work effectively with all levels of the organization.

Job description Data based field investigation Coordination with supervisor for ensuring 100% compliance followed during investigation Timely and accurate field investigation Minimum 30 cases including Pre / Post FI need to conduct every month on before deadline Online and Offline Investigation to be done as per supervisor instruction Ready to travel extensively as per company requirement Preparing and submission of Investigation finding to supervisor on timely basis

Team Member (Reviewer /Analyst) Transaction/ Fraud monitoring Post facto monitoring of transactions for fraud detection and prevention. Detection and prevention of fraud on through account transaction monitoring and quick decisioning. Optimum use of fraud monitoring system/tools, Finacle and Dotnet. Blocking of channels and marking debit freeze instantly on suspicious cases. Preparation of case study for any trends/patterns observed during analysis. Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS. Liasoning and Collaboration with channels/departments and product team for timely action. Instantly act on mails sent by branches. Minimum of 2 years of experience in the same role and/or relevant retail branch banking experience/RCU profile/AML monitoring. Graduate with good academics Keen Eye for detailing Good communication & interaction skills Logical and analytical skills Knowledge of MS-Office. Basic MS-Excel required. Various MIS preparation- Daily/Weekly/Monthly Action on Mail/Service Requests within TAT Coordination with various other department

As a Process Associate – Trade Finance,you will be responsible for processing Import/Export/Document-checking trade finance transactions following the standardized process. Your primary responsibilities include: Initial review and verification of documents Creation of SWIFT messages and discrepancy notes Reviewal and validation of transactions from FileNet Ensure Adherence to Standard Operating Procedures (SOP’s) Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce graduate with a focus on Banking or related field Ability to deal with highly personal, confidential information and data Good analytical and problem-solving skills Strong narrative writing skills Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Skilled in thriving under deadlines and contributing to change management Showcasing strong interpersonal teamwork

About Business Unit: Spartan Technology Services and Solutions Private Limited, a subsidiary of IBM, operates globally across 170 countries. It's a crucial part of IBM Business Process Operations, offering end-to-end services for policy renewal and query resolution in the insurance industry, with a strong commitment to data security and quality. Your Role and Responsibilities: As a Process Associate – Insurance (Claims), you will be involved in the Processing of Life and Annuity Insurance, Claims processing. You should be flexible to work in shifts. Your primary responsibilities include: Handling claims investigation, processing, and payments Claims document validation, calculating benefit amount, and releasing same to the beneficiary Meet productivity and quality targets on a daily, weekly, and monthly basis Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate (except B.Tech/Technical Graduation/Law) with a minimum of 1.5 years of experience in Life/Annuities products in Claims Good Communication skills – English (both written & verbal) Proactive and high analytical skills; should foresee issues and suggest solutions, with impactful data Basic Computer knowledge along with typing speed of 35 words/minute Preferred technical and professional experience Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills

As an Assistant Manager – Order to Cash (O2C), you are responsible for processing Accounts Receivable - posting and balancing daily cash applications, preparing journal entries, filing records, and general account reconciliations. You should be flexible to work in shifts. Your primary responsibilities include: Analysis of receivable accounts, investigation of entries, and pulling audit prep work. Involve in getting instructions, direct Debit run, rejection of Direct Debit and Oracle updating. Investigate unapplied payments, rectify them, and ensure proper allocation. Provide information relating to customer payments, refunds, and other miscellaneous accounts receivables questions. Ensure that client Service Level Agreements (SLA) and timelines are met. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Commerce Graduate with a minimum of 6+ years of Experience in Order to Cash (O2C), basic accounting knowledge and understanding of various accounting principles. Experience in participating and collaborating in team meetings to gather/share information. Ability to achieve individual and Business metrics. Demonstrated experience in meeting all baseline and project goals for accuracy and timeliness. Hands-on expertise to increase cash application automation, increase touchless cash settlement, and reduce cash application complexity and instability across accounts assigned. Prior experience in monitoring customer account statuses and results regarding cash application against defined critical metrics, goals and objectives. Proven experience to build and utilize reports to analyze pertinent account information. Experience in collaboration and negotiation with customers, sales field, and finance functions to achieve improvements. Working knowledge to identify and implement action plans and process improvements with mentorship. Preferred technical and professional experience Proficient in MS Office applications and any ERP software as an end-user. Ambitious individual who can work under their direction towards agreed targets/goals. Ability to work under tight timelines and be part of change management initiatives. Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. Enhance technical skills by attending educational workshops, reviewing publications etc.,

Description for Internal Candidates Job Role This role will be handling our Online payment application which is Mobicule. Activation /Deactivation Pan India 1400 FOS & 1200 EMPLOYEES Documentation Pan India Training Pan India Queries / Complaint management Managing down time Liaising with BSG for any issues on this payment application.

CCNA Certification is mandatory Company: Velocis System Private Ltd. Client Name: Bennett University Job Location: Greater Noida Role: L1 Network Engineer Exp Required: 1 + Years Working Shift : 8 AM to 4:30 PM Interview Mode: Virtual and Final round Face-to-Face Job Description: - Monitor and maintain network infrastructure, including routers, switches, and access points. Provide first-level troubleshooting for network connectivity issues, LAN/WAN, and internet-related problems. Respond to support tickets, calls, and emails to resolve user-reported network issues. Assist in network device configuration, basic troubleshooting, and performance monitoring. Perform routine network maintenance, patch updates, and backups. Maintain network documentation, including topology diagrams and inventory records. Coordinate with ISPs and vendors for link-related issues and maintenance. Follow standard operating procedures (SOPs) and ensure compliance with IT policies. Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, VLANs, and VPNs. Hands-on experience with Cisco, Juniper, or other networking devices is a plus. Knowledge of troubleshooting tools like Ping, Traceroute, Wireshark, or SolarWinds. Familiarity with IT ticketing systems and remote troubleshooting tools.

Role & responsibilities: This is a full-time, on-site position based in Noida, Sector 62. As a Tele Caller, your responsibilities will include: Verifying education qualifications and employment information Collecting data Maintaining call records Conducting follow-up calls to ensure verifications are completed within the specified TAT (Turnaround Time) Preferred candidate profile Good communication and interpersonal skills in English Proficiency in data entry and maintaining call records Knowledge of MS Excel & Internet Undergraduate can also Apply PLEASE DON'T USE WHATSAPP WHILE APPLYING THIS JOB, THE CANDIDIATE CAN DIRECTLY CALL ON THE CONTACT NUMBER.

As a Business Analyst at Pragmatic Techsofts in Pune, India, you will be responsible for managing project plans and project work related to OpenERP implementation projects for clients. Your main duties will include requirement gathering, documentation, system design, and ensuring correct delivery and training during project handover. You will need to gather and understand customer expectations, analyze requirements versus current functionality, collaborate with the development team to design solutions, prepare documentation with timelines and costing, create end user manuals and training videos, conduct application testing, and provide onsite training and implementation at the client's location. Desired Skills & Expertise: - Client Management - Developing lasting relationships with clients - Effective communication with clients to identify needs and evaluate business solutions - Building a knowledge base of each client's business, organization, and objectives - Facilitating team and client meetings - Delivering engaging presentations - Resolving issues in a timely manner - Understanding new technologies and their potential applications - Working effectively in a team environment - Mentoring junior staff Qualifications: - B.COM/BCS/BCA/MCA/MCS Experience: - 2-3 years Benefits: - Competitive Salary - Onsite Opportunities - Challenging Projects - Great Learning Environment - Good Work-life Balance,

The Data Validation Specialist at Xerox Holdings Corporation plays a crucial role in the Capture and Content cycle by ensuring thorough validation of all documents delivered to customers. It is their responsibility to verify the accuracy of information released post manual validation and promptly escalate any anomalies detected during the Data Validation Cycle. The Data Validation Specialist is also tasked with continuously seeking opportunities for process improvement. The primary focus of the role is to ensure the accurate capture of information from customer-provided documents such as Invoices, Claims, Utility documents, etc., into system-generated forms. The Data Validation Specialist must uphold a high standard of service delivery and data accuracy for Capture & Content Services customers. This position carries significant responsibilities for maintaining data accuracy and driving continuous improvement within the Capture & Content process. Key areas of expertise and focus for the Data Validation Specialist role include the ability to perform effectively under high pressure situations while maintaining composure, proficiency in Process Documentation & Procedures, basic computer skills including MS Office and internet usage, understanding customer requirements, meeting deadlines as per SLA, effective communication skills, logical thinking, and being a team player. Candidates must also be flexible with shift rotations as per business requirements. Ideal candidates for this role are University Graduates or Diploma Holders (Non-Technical), preferably with a B. Com background. Proficiency in English language skills for effective communication and comprehension is essential. Candidates should demonstrate the ability to work within tight timelines while maintaining quality standards. A minimum of 2+ years of relevant work experience is required, and candidates may be expected to work with documents in languages using Latin characters besides English. The location for this role is typically home-based in India, specifically in Haryana-Chandigarh, without the requirement for travel or relocation unless specified by business needs and company policies. Selected candidates will be supporting international clients, necessitating work on Indian Public Holidays and adherence to the holiday schedules of international clients.,

You will be joining Xerox Holdings Corporation, a company with a rich history of over 100 years in redefining the workplace experience. Leveraging our expertise in office and production print technology, we have evolved into providing software and services to support the hybrid workplace of today and tomorrow. As a Data Validation Specialist, your role will be crucial in the Capture and Content cycle, where you will be responsible for meticulously validating all documents before they are delivered to customers. It is essential to ensure the accuracy of information and promptly flag any irregularities during the Data Validation Cycle. Constantly seeking opportunities for improvement is also a key aspect of this role. Your primary responsibility will be to ensure the accurate capture of information from customer-provided documents such as Invoices, Claims, and Utility documents into system-generated forms. Upholding a high standard of service and data accuracy is paramount in this role, as it significantly contributes to driving continuous improvement in the Capture & Content process. To excel in this role, you should be able to work effectively under high pressure situations while maintaining composure. A solid understanding of Process Documentation & Procedures, basic computer skills including MS Office and internet proficiency, and the ability to comprehend customer requirements and meet deadlines as per the SLA are essential. Additionally, strong communication skills, logical thinking, and a collaborative approach as a team player are highly valued. As a prospective candidate, you should hold a University degree or Diploma (Non-Technical), preferably in B. Com. Proficiency in English language skills for effective communication is required. Working within tight timelines while upholding quality standards, along with a minimum of 2+ years of relevant experience, is expected. There may be requirements to work on documents in other languages (Latin character) apart from English. This role is typically home-based in India, specifically in Haryana-Chandigarh, without the need for travel or relocation unless otherwise specified by business needs. Successful candidates will be supporting international clients, necessitating work on Indian Public Holidays and adherence to the international clients" list of holidays. If you are a flexible individual willing to adapt to shift rotations and business requirements, we encourage you to apply and contribute to our mission of making work, work at Xerox Holdings Corporation.,

Krib Information Services is currently seeking a Tele Caller to join our team in Noida. In this full-time, on-site role, you will be responsible for verifying education qualifications and employment information, collecting data, maintaining call records, and conducting follow-up calls to ensure verifications are completed within the specified TAT (Turnaround Time). The ideal candidate for this position will possess strong communication and interpersonal skills, proficiency in data entry and maintaining call records, as well as knowledge of MS Excel and Internet usage. If you are looking to be a part of a dynamic team in the field of corporate security and risk mitigation, then this role at Krib Information Services could be the perfect fit for you. Apply now and take the next step in your career with us.,

About the job: Key responsibilities: 1. Assist in preparing export documents (Invoice, Packing List, Shipping Bill, etc.) 2. Coordinate with suppliers, transporters, and Customs House Agents (CHA) 3. Track shipment movements and ensure timely deliveries 4. Support in managing export orders from inquiry to dispatch 5. Maintain records and files related to export shipments 6. Learn and comply with export regulations and procedures Who can apply: Only those candidates can apply who: Salary: ₹ 3,60,000 - 4,80,000 /year Experience: 0 year(s) Deadline: 2025-08-16 23:59:59 Other perks: Free snacks & beverages Skills required: MS-Excel, Computer skills, Interpersonal skills, Effective Communication, Negotiations, Internet, Travel Management and Vendor Negotiation Other Requirements: 1. Any degree 2. Good communication skills 3. Outspoken 4. Good knowledge in computer & internet usage 5. Willingness to travel 6. Good analytical skills About Company: We are a Chennai based export organization engaged in exporting various food products globally. We are ISO 9001 : 2015, HACCP, US FDA, APEDA, Spice Board & FSSAI certified organization. We have more than 50 plus products in our portfolio.

Area Collections Manager Department Kotak Mahindra Bank Consumer Durables Location Mumbai, Bangalore Number of Positions Reporting Relationship Reporting to Area Collections Manager Position Grade M3 M4 Monitoring and maintaining area collection. Managing repossession. Co ordination with collection agency, repossession agent, sale of asset, Legal formalities. Team Management. Drive the team of Collection Managers and Offroll staff Graduate Min 5 7 years of experience in collections. Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Gf is looking for Intern - SOI LDMOS Compact (SPICE) Modeling to join our dynamic team and embark on a rewarding career journeySupport day-to-day operations of the assigned department by assisting with research, data entry, documentation, and project-related tasks.Collaborate with team members and supervisors to understand workflows, processes, and objectives of ongoing initiatives.Participate in meetings, training sessions, and brainstorming activities to gain industry knowledge and practical experience.Conduct basic analysis and prepare reports or presentations as directed by senior staff.Maintain organized records and ensure accuracy and confidentiality of all assigned work.

Business leads generation.Regular follow ups with business lead.Should be good in presentation/demonstration (Software).Self-Motivated and enthusiasm for work.Co-ordination with the clients regarding their regular requirements & issues.Generate leads through reference, through Internet, through Newspaper etc.Taking regular feedback from clients about the services, they are using from our company.Providing initial customer support.Smart to handle clients escalations, pressure and team.Should be smart enough at the time of bargaining with clients.Should have good English Language communication (Compulsory).Ready to learn new business ideas.Should have quick grasping power.There is no door to door field work, still if he get a set appointment for demonstration with a client, he should take that as an opportunity.Should have a thirst to earn more incentives.Experience:Cold calling: 1 year (Preferred)total work: 1 year (Preferred)Sales: 1 year (Preferred)sales representative: 1 year (Preferred)

Collaborate with cross-functional teams to achieve strategic outcomes. Apply subject expertise to support operations, planning, and decision-making. Utilize tools, analytics, or platforms relevant to the job domain. Ensure compliance with policies while improving efficiency and outcomes.

Schneider Electric India Pvt. Ltd. is looking for Sr. Manager - IT Business Systems Analysis to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Should have basic knowledge of computers preferably MS Office, Internet, Identifies business opportunities by identifying prospects and evaluating their position in the industry researching and analyzing sales options through the browser. Required Candidate profile • Initiating Demo for the interested Customers and client based on the product requirements. • On successful Demonstration sharing the quotes with the Customers and Clients.

Skill required: User-Generated Content Moderation - Content Moderation Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patternsContent moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionTherefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic natureConducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client. What are we looking for Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance ReportingReporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocolsoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely Roles and Responsibilities: oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situationsAdaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team membersAdditional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer. Qualification Any Graduation

1. Lead the implementation of Prisma Cloud security solutions for securing containerized applications, focussing on runtime protection, vulnerability scanning, compliance monitoring and network security 2. Design and architect secure container environments using Prisma cloud to protect container registries, Kubernetes clusters & microservices 3. Configure and manage Prisma Kubernetes security to monitor and enforce security policies in Kubernetes clusters, focusing on threats like misconfigurations, network vulnerabilities and un-authorized access. 4. Integrate Prisma security products into continuous integration pipeline to automatically scan container images, manage vulnerabilities. 5. Conduct risk assessments for containerized environments using Prisma tools 6. Collaborate with DevOps teams to establish effective controls for privileged access and environment specific configurations. 7. Establish and enforce security best practices using Prisma's security capabilities to ensure compliance with industry standards. 8. Utilize Prisma'a cloud compliance dashboard to continuously monitor for regulatory compliance and report on security aspects within containerized environments