International voice process - HR process

0 - 5 years

3 - 5 Lacs

Bengaluru Mumbai (All Areas)

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

PFB the detailed Job description of HR Recruitment associate- Customer support International voice.

Qualification Any graduate (mandatory)

Mode of Work(WFH or WFO) -

Interview process

Location Bangalore, Mumbai

Shift Timing

8553259527

We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application,

perform screening of candidates, schedule/reschedule their first day and share first day details with new employees.

This will involve interact with candidates via email, phone call, instant messaging.

Responsibilities:

  • Handle

    inbound

    /outbound calls and resolve candidate’s queries and complete job application.
  • Respond to candidate’s queries over email/text.
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Ensure Customer Satisfaction

Requirements:

  • Excellent communication skills (verbal and written).-MUST

  • Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
  • Experience working and delivering under strict timeline.
  • Should have neutral accent
  • An ability to handle sensitive and confidential information.
  • Agile and flexible with work schedule.
  • Logical and analytical thought process.
  • Willing to work in any US shift (EST/CST/MST/PST).

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