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International voice process - HR process

International voice process - HR process

Artech

0 - 5 years

3 - 5 Lacs

Bengaluru Mumbai (All Areas)

Posted:1 week ago| Platform:

Apply

Skills Required

Customer Support Customer Service HR Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

PFB the detailed Job description of HR Recruitment associate- Customer support International voice.

Qualification Any graduate (mandatory)

Mode of Work(WFH or WFO) -

Interview process

Location Bangalore, Mumbai

Shift Timing

8553259527

We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application,

perform screening of candidates, schedule/reschedule their first day and share first day details with new employees.

This will involve interact with candidates via email, phone call, instant messaging.

Responsibilities:

Handle
inbound
/outbound calls and resolve candidate’s queries and complete job application.
Respond to candidate’s queries over email/text.
Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
Ensure Customer Satisfaction

Requirements:

Excellent communication skills (verbal and written).-MUST
Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
Experience working and delivering under strict timeline.
Should have neutral accent
An ability to handle sensitive and confidential information.
Agile and flexible with work schedule.
Logical and analytical thought process.
Willing to work in any US shift (EST/CST/MST/PST).

2 way cab

interview

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