0 - 1 years
2 - 4 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Role & responsibilities - Engage with international clients through inbound and outbound calls. - Provide outstanding support and assistance to resolve customer inquiries and issues. - Maintain accurate records of customer interactions and transactions. - Collaborate effectively with team members to achieve performance targets. - Adhere to communication scripts and guidelines to ensure quality service delivery. - Stay updated on product knowledge and industry trends to better serve customers. Preferred candidate profile - Excellent communication skills in English, both verbal and written. - Prior experience in customer service or call center environment preferred. - Ability to thrive in a fast-paced, high-pressure environment. - Strong problem-solving abilities and attention to detail. - Flexibility to work in rotational shifts, including nights and weekends. - Proficiency in basic computer applications and CRM systems. Perks and benefits - Competitive salary package with the potential for performance-based bonuses. - Comprehensive training program to enhance your skills and knowledge. - Supportive and collaborative work environment with growth opportunities. - Health insurance coverage and other employee benefits. - Convenient location in Mohali with accessible transportation options. Interested candidates can reach out at 8968368584 for more details.
Kabalikrut Group
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