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AGS Health
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International Voice Process - AR Caller

International Voice Process - AR Caller

AGS Health

0 years

1 - 3 Lacs

Chennai

Posted:2 weeks ago| Platform:

Apply

Skills Required

Voice Process Us Calling International Voice Voice International Call Center Healthcare Bpo US Healthcare Voice Support US Process Inbound Voice Process Bpo Voice AR Calling AR Caller Us Voice Process International Voice Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

AGS Health.!

Trainee Process Associate - AR Caller

International Voice Process

Roles & Responsibilities:

To address outstanding or assigned AR through analysis and phone calls by using available resources.
Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualification:

Please Note:

Interview ProcessRounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing:

Transport

Location:

Job Type:

Benefits:

Saturday Sunday fixed Week Offs
PF ESI Gratuity
Health insurance.
Performance bonus
Competitive remuneration
Free cab transport

Required Skills:

Good Verbal and Written Communication skills
Should be comfortable working with Night shifts.
Sound analytical skills
Logical thinking

7397238884

Thanks & Regards,

Mohanasundari

HR-Talent Acquisition

AGS Health.

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