International Customer Support

As a Customer Service Representative based in Ahmedabad, Gujarat, you will play a crucial role in assisting customers through various communication channels such as chat, text, email, social media, and direct messaging. Your primary responsibility will be to address customer inquiries and concerns promptly and effectively, ensuring a positive and satisfactory customer experience. Reporting to the Team Lead, you will be an essential part of the customer service team, contributing to both individual and collective success. Your daily tasks will include responding to incoming communications from customers and resolving issues through written communication. To excel in this role, you should possess at least 1 year of customer service experience, although freshers are also encouraged to apply. Strong written communication skills, attention to grammar and spelling, a high school diploma, and proficiency in using computers are essential requirements. Additionally, you must be willing to work in a 24/7 environment and demonstrate flexibility in your work schedule. Joining our team, you can expect to work under knowledgeable and supportive leadership, within a diverse and community-oriented organization. There are ample opportunities for career growth and learning, competitive compensation, performance bonuses, and other benefits that aim to exceed your expectations. This full-time, permanent position offers benefits such as provided food, Provident Fund, and various bonuses including a joining bonus, performance bonus, and shift allowance. The role requires weekend availability and the ability to work in rotational shifts, with cab facilities provided for night shifts. If you are located in Makarba, Ahmedabad, and comfortable with rotational shifts, possess excellent communication skills, and are eager to deliver exceptional customer service, we welcome your application for this exciting opportunity.,