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International Customer Service Representative

0 years

0 Lacs

Posted:3 days ago| Platform: Linkedin logo

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On-site

Job Type

Full Time

Job Description

Job Title: International Voice Process Executive

Job Type: Full-Time

Location: Gurgaon

Salary: ₹21,000 – ₹30,000 CTC per month

Work Days: 5 Days Working | 2 Rotational Offs

Shift: Rotational Shifts (Including Night Shifts)

Transport: Both Side Cab Facility

Incentives: Attractive Performance-Based Incentives


Key Responsibilities:

~Handle inbound and customer calls for international clients.

~Provide timely and effective resolution to customer queries and complaints.

~Maintain high levels of customer satisfaction through professional and proactive support.

~Meet performance targets including quality, productivity, and customer satisfaction.


Required Skills:

~Excellent spoken English communication skills.

~Strong problem-solving abilities and customer service orientation.

~Ability to work in a 24/7 rotational shift environment


Eligibility Criteria:

Experience: Graduate Freshers and experienced candidates both are welcome.

Shift: Must be open to rotational shifts and rotational offs.

Graduate Freshers having all the marsheet in hand and Immediate joiners preferred.


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