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2 Job openings at M/S Speed Global Solutions
About M/S Speed Global Solutions

M/S Speed Global Solutions is a logistics and supply chain management company that specializes in providing end-to-end solutions to businesses globally. They offer services including freight forwarding, customs clearance, and supply chain optimization.

US Sales Executive

Noida, New Delhi, Delhi / NCR

1 - 3 years

INR 2.5 - 3.0 Lacs P.A.

Work from Office

Full Time

Job Title: US Sales Executive Working Days: Monday to Friday Salary Range: 18,000 to 25,000 (Based on experience and performance) Job Type: Full-Time Incentives: Performance-based incentives on target completion Job Description: We are seeking a dynamic and results-driven US Sales Executive to join our team. The primary responsibility will be to handle the loan process for US clients and ensure sales targets are met within the stipulated time. This is a target-based role, ideal for candidates who are confident, persuasive, and motivated to achieve monthly goals. Key Responsibilities: Handle end-to-end loan processing for US clients. Engage with leads and convert them into successful clients. Maintain regular follow-ups with prospects to close deals. Achieve monthly/quarterly sales targets. Ensure high levels of customer satisfaction through excellent service. Prepare daily/weekly reports on sales activities and target status. Requirements: Excellent communication skills in English (verbal and written). Prior experience in US sales or international BPO preferred. Ability to work in a fast-paced, target-driven environment. Strong negotiation and problem-solving skills. Willingness to work in US time zones, if required. Perks: 5-day work week Attractive incentives on achieving targets Friendly and supportive team environment

International Customer Service Representative

Noida, New Delhi, Delhi / NCR

2 - 5 years

INR 3.5 - 4.5 Lacs P.A.

Work from Office

Full Time

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. Travel Policies: Explain Deltas policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ______________ Requirements: Experience: 3 - 4 years of customer service experience, preferably in the travel or airline industry. Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ______________ Preferred Qualifications: Experience in the airline or travel industry. Bilingual skills are a plus. Familiarity with Delta Airlines' services, products, and systems. Graduation is Mandatory ______________ Benefits: Competitive salary Cab Facility for both (Male and Female) One-time meal HR Contact- 9899687023

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M/S Speed Global Solutions

M/S Speed Global Solutions

M/S Speed Global Solutions

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Logistics and Supply Chain

Dallas

200 Employees

2 Jobs

cta

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