Job Title: Business Development Manager – International BPO Job Type: Full-Time Experience Required: 5+ years in International Sales/BDM in BPO/KPO Industry *Job Summary:* We are seeking a dynamic and results-driven Business Development Manager (BDM) to drive growth for our international BPO operations. The ideal candidate will be responsible for identifying new business opportunities, building relationships with global clients, and closing high-value deals across various verticals including customer support, technical support, back-office services, and more. *Key Responsibilities:* * Develop and execute strategic plans to achieve international sales targets and expand the company’s global customer base. * Identify, qualify, and secure new business opportunities through cold calling, networking, and leveraging existing relationships. * Lead the full sales cycle from prospecting to closure, including proposal development, negotiations, and contract finalization. * Collaborate with internal delivery and operations teams to ensure solutions align with client needs and expectations. * Conduct market research and competitive analysis to identify emerging trends and customer requirements. * Maintain strong relationships with key decision-makers across client organizations to ensure long-term engagement. * Represent the company at international conferences, trade shows, and networking events. *Qualifications and Skills:* * Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). * Minimum 5 years of experience in international BPO sales or business development. * Proven track record of meeting or exceeding sales targets, especially in US, UK, or APAC markets. * Strong understanding of BPO services, delivery models, and client requirements. * Excellent communication, negotiation, and interpersonal skills * Ability to work independently and manage multiple projects simultaneously. * Willingness to travel internationally as needed. *Preferred Experience:* * Experience with CRM tools like Salesforce, HubSpot, etc. * Exposure to verticals like healthcare, finance, e-commerce, or telecom outsourcing. * Experience in outsourcing lead generation, appointment setting, or inbound/outbound campaign management. *What We Offer:* * Competitive base salary plus performance-based incentives. * Opportunity to work with global clients and cutting-edge BPO solutions. * Professional development and growth opportunities. * A collaborative and high-energy work environment. Show more Show less

Job Title: Customer Support Executive – US Healthcare (Voice Process) Location: Office No: 616, Floor: 6th, Tower: B, iThum, Sec-62, Noida, UP (201301) Shift: Night Shift Process: International Voice Process (Inbound & Outbound) Experience: 0–3 years Salary: Upto 38k ________________________________________ Job Description: We are hiring Customer Support Executives for our US Healthcare voice process. In this role, you will directly interact with patients and doctors in the US to schedule, confirm, or reschedule medical appointments. Strong fluency in international (US) English is essential, as this is a voice-based process. ________________________________________ Key Responsibilities: Manage inbound and outbound calls related to appointment scheduling and confirmations. Communicate effectively with US-based patients and doctors to coordinate appointment availability. Provide clear information about appointment logistics (date, time, location, prep instructions). Accurately update internal systems and maintain call records. Meet performance targets for quality, call handling time, and customer satisfaction. ________________________________________ Requirements: Excellent spoken English with a neutral or US accent is a must. Previous experience in a healthcare BPO or US voice process is preferred but not mandatory. Strong listening and interpersonal skills with a focus on service excellence. Ability to multitask and work efficiently in a fast-paced environment. Willing to work in night shifts (US timings). Familiarity with healthcare scheduling tools or CRM systems is a plus. ________________________________________ Qualifications: Any graduate with strong communication skills. Freshers with excellent spoken English are welcome to apply. Training in customer service or healthcare communication is a bonus. ________________________________________ Perks & Benefits: Two-way cab facility (Night Shift) Meals provided during shift hours Competitive salary + performance-based incentives Paid training and growth opportunities Global exposure in US healthcare domain Friendly and professional work culture.* Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Customer Support Executive – US Healthcare (Voice Process) Location: Office No: 616, Floor: 6th, Tower: B, iThum, Sec-62, Noida, UP (201301) Shift: Night Shift Process: International Voice Process (Inbound & Outbound) Experience: 0–3 years Salary: Upto 38k ________________________________________ Job Description: We are hiring Customer Support Executives for our US Healthcare voice process. In this role, you will directly interact with patients and doctors in the US to schedule, confirm, or reschedule medical appointments. Strong fluency in international (US) English is essential, as this is a voice-based process. ________________________________________ Key Responsibilities: Manage inbound and outbound calls related to appointment scheduling and confirmations. Communicate effectively with US-based patients and doctors to coordinate appointment availability. Provide clear information about appointment logistics (date, time, location, prep instructions). Accurately update internal systems and maintain call records. Meet performance targets for quality, call handling time, and customer satisfaction. ________________________________________ Requirements: Excellent spoken English with a neutral or US accent is a must. Previous experience in a healthcare BPO or US voice process is preferred but not mandatory. Strong listening and interpersonal skills with a focus on service excellence. Ability to multitask and work efficiently in a fast-paced environment. Willing to work in night shifts (US timings). Familiarity with healthcare scheduling tools or CRM systems is a plus. ________________________________________ Qualifications: Any graduate with strong communication skills. Freshers with excellent spoken English are welcome to apply. Training in customer service or healthcare communication is a bonus. ________________________________________ Perks & Benefits: Two-way cab facility (Night Shift) Meals provided during shift hours Competitive salary + performance-based incentives Paid training and growth opportunities Global exposure in US healthcare domain Friendly and professional work culture.* Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Work Location: In person

Job Title: Business Development Manager – International BPO Job Type: Full-Time Experience Required: 5+ years in International Sales/BDM in BPO/KPO Industry Job Summary: We are seeking a dynamic and results-driven Business Development Manager (BDM) to drive growth for our international BPO operations. The ideal candidate will be responsible for identifying new business opportunities, building relationships with global clients, and closing high-value deals across various verticals including customer support, technical support, back-office services, and more. Key Responsibilities: * Develop and execute strategic plans to achieve international sales targets and expand the company’s global customer base. * Identify, qualify, and secure new business opportunities through cold calling, networking, and leveraging existing relationships. * Lead the full sales cycle from prospecting to closure, including proposal development, negotiations, and contract finalization. * Collaborate with internal delivery and operations teams to ensure solutions align with client needs and expectations. * Conduct market research and competitive analysis to identify emerging trends and customer requirements. * Maintain strong relationships with key decision-makers across client organizations to ensure long-term engagement. * Represent the company at international conferences, trade shows, and networking events. Qualifications and Skills: * Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). * Minimum 5 years of experience in international BPO sales or business development. * Proven track record of meeting or exceeding sales targets, especially in US, UK, or APAC markets. * Strong understanding of BPO services, delivery models, and client requirements. * Excellent communication, negotiation, and interpersonal skills * Ability to work independently and manage multiple projects simultaneously. * Willingness to travel internationally as needed. Preferred Experience: * Experience with CRM tools like Salesforce, HubSpot, etc. * Exposure to verticals like healthcare, finance, e-commerce, or telecom outsourcing. * Experience in outsourcing lead generation, appointment setting, or inbound/outbound campaign management. What We Offer: * Competitive base salary plus performance-based incentives. * Opportunity to work with global clients and cutting-edge BPO solutions. * Professional development and growth opportunities. * A collaborative and high-energy work environment.

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: • Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. • Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. • Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. • Travel Policies: Explain Delta’s policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. • Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. • Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. • Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. • Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. • Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ________________________________________ Requirements: • Experience: 0-2 years of customer service experience, preferably in the travel or airline industry. • Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. • Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. • Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. • Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. • Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. • Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ________________________________________ Preferred Qualifications: • Experience in the airline or travel industry. • Bilingual skills are a plus. • Familiarity with Delta Airlines' services, products, and systems. • Graduation is Mandatory ________________________________________ Benefits: • Competitive salary • Cab Facility for both (Male and Female) • One-time meal HR Contact : 9899687023

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: • Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. • Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. • Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. • Travel Policies: Explain Delta’s policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. • Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. • Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. • Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. • Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. • Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ______________ Requirements: • Experience: 0-2 years of customer service experience, preferably in the travel or airline industry. • Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. • Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. • Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. • Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. • Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. • Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ______________ Preferred Qualifications: • Experience in the airline or travel industry. • Bilingual skills are a plus. • Familiarity with Delta Airlines' services, products, and systems. • Graduation is Mandatory ______________ Benefits: • Competitive salary • Cab Facility for both (Male and Female) • One-time meal HR Contact : 9899687023

Job Title: Customer Support Executive (Night Shift) Company: Speed Global Solutions Shift: Night Shift (5 working days (8PM TO 5AM), Saturday and Sunday Fixed Off) Typing Speed- 30WPM Salary: 28K to 38K in hand Key Responsibilities: • Customer Assistance: Assist passengers with flight bookings, cancellations, changes, and inquiries related to travel arrangements via phone support. • Problem Resolution: Address and resolve customer complaints, issues, and service disruptions in a timely, courteous, and professional manner, ensuring customer satisfaction. • Flight Information: Provide accurate and up-to-date information regarding flight schedules, delays, cancellations, and gate changes. • Travel Policies: Explain Delta’s policies on baggage, ticketing, refunds, seat reservations, and travel documentation to customers clearly. • Support in Crisis Situations: Provide assistance during emergencies, weather disruptions, and other operational challenges, offering the best possible solutions for passengers. • Collaborate with Teams: Work closely with other departments like Reservations, Baggage, and Operations to resolve complex customer issues effectively. • Documentation: Accurately record customer interactions and issues in the system, maintaining comprehensive case files and following up as needed. • Customer Feedback: Gather customer feedback to improve service quality and provide insights to the management team on recurring issues or areas for improvement. • Continuous Learning: Stay updated with Delta’s latest services, policies, and promotions to offer passengers the most relevant and accurate information. ________________________________________ Requirements: • Experience: 3-4 years of customer service experience, preferably in the travel or airline industry. • Communication Skills: Excellent written and verbal communication skills, with a clear and friendly tone when interacting with passengers. • Problem-Solving Abilities: Strong analytical and problem-solving skills, able to handle complex issues effectively and professionally. • Customer-Focused: Strong passion for delivering exceptional customer service and enhancing the passenger experience. • Technology Proficiency: Comfortable using CRM software, online booking tools, and other airline-specific systems. • Adaptability: Ability to handle high-pressure situations and adapt to changing work conditions, especially in a fast-paced airline environment. • Multitasking: Ability to manage multiple customer interactions simultaneously and stay organized under pressure. • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays. ________________________________________ Preferred Qualifications: • Experience in the airline or travel industry. • Bilingual skills are a plus. • Familiarity with Delta Airlines' services, products, and systems. • Graduation is Mandatory ________________________________________ Benefits: • Competitive salary • Cab Facility for both (Male and Female) • One-time meal

Job Title: Business Development Manager – International BPO Job Type: Full-Time Experience Required: 5+ years in International Sales/BDM in BPO/KPO Industry \ Job Summary: We are seeking a dynamic and results-driven Business Development Manager (BDM) to drive growth for our international BPO operations. The ideal candidate will be responsible for identifying new business opportunities, building relationships with global clients, and closing high-value deals across various verticals including customer support, technical support, back-office services, and more. Key Responsibilities: * Develop and execute strategic plans to achieve international sales targets and expand the company’s global customer base. * Identify, qualify, and secure new business opportunities through cold calling, networking, and leveraging existing relationships. * Lead the full sales cycle from prospecting to closure, including proposal development, negotiations, and contract finalization. * Collaborate with internal delivery and operations teams to ensure solutions align with client needs and expectations. * Conduct market research and competitive analysis to identify emerging trends and customer requirements. * Maintain strong relationships with key decision-makers across client organizations to ensure long-term engagement. * Represent the company at international conferences, trade shows, and networking events. Qualifications and Skills: * Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). * Minimum 5 years of experience in international BPO sales or business development. * Proven track record of meeting or exceeding sales targets, especially in US, UK, or APAC markets. * Strong understanding of BPO services, delivery models, and client requirements. * Excellent communication, negotiation, and interpersonal skills * Ability to work independently and manage multiple projects simultaneously. * Willingness to travel internationally as needed. Preferred Experience: * Experience with CRM tools like Salesforce, HubSpot, etc. * Exposure to verticals like healthcare, finance, e-commerce, or telecom outsourcing. * Experience in outsourcing lead generation, appointment setting, or inbound/outbound campaign management. What We Offer: * Competitive base salary plus performance-based incentives. * Opportunity to work with global clients and cutting-edge BPO solutions. * Professional development and growth opportunities. * A collaborative and high-energy work environment. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Schedule: Day shift Monday to Friday Supplemental Pay: Commission pay Work Location: In person

Company Description Speed Global Solutions, established in 2024, is a premier service provider specializing in customer support and data management services. With a dedicated team of 40 professionals and two visionary directors, we offer a range of services, including inbound and outbound customer support, sales support, and IT project outsourcing. Our goal is to deliver seamless and efficient solutions that drive business success for our clients. We are committed to innovation, excellence, and client satisfaction. Role Description This is a full-time on-site role for a Client Acquisition Manager located in Noida. The Client Acquisition Manager will be responsible for identifying potential clients and establishing relationships with them. Day-to-day tasks include researching and identifying new business opportunities, creating strategies to attract and acquire new clients, and guiding new clients through the onboarding process. The role also involves maintaining relationships with existing clients, ensuring their needs are met, and identifying opportunities for upselling or cross-selling. Qualifications Experience in Client Relationship Management and Account Management Business Development and Sales skills Strong Communication and Negotiation skills Proficiency in CRM software and other sales tools Excellent organizational and multitasking abilities Ability to work independently and as part of a team Knowledge of customer support and data management services Bachelor's degree in Business Administration, Marketing, or a related field Preferred Experience: * Experience with CRM tools like Salesforce, HubSpot, etc. * Exposure to verticals like healthcare, finance, e-commerce, or telecom outsourcing. * Experience in outsourcing lead generation, appointment setting, or inbound/outbound campaign management. What We Offer: * Competitive base salary plus performance-based incentives. * Opportunity to work with global clients and cutting-edge BPO solutions. * Professional development and growth opportunities. * A collaborative and high-energy work environment.

Speed Global Solutions is a premier service provider specializing in customer support and data management services, committed to delivering seamless and efficient solutions for driving business success. With a team of 40 professionals and two visionary directors, we offer a range of services including inbound and outbound customer support, sales support, and IT project outsourcing. Our core values revolve around innovation, excellence, and client satisfaction. We are currently seeking a Client Acquisition Manager for a full-time on-site role in Noida. The primary responsibilities of the Client Acquisition Manager include identifying potential clients, establishing relationships, researching new business opportunities, creating client acquisition strategies, and guiding new clients through the onboarding process. Additionally, the role involves maintaining relationships with existing clients, addressing their needs, and identifying opportunities for upselling or cross-selling. Qualifications required for this role include experience in Client Relationship Management and Account Management, strong Business Development and Sales skills, excellent Communication and Negotiation skills, proficiency in CRM software and other sales tools, exceptional organizational and multitasking abilities, the capability to work independently and collaboratively, knowledge of customer support and data management services, and a Bachelor's degree in Business Administration, Marketing, or a related field. Preferred experience for this role includes familiarity with CRM tools like Salesforce, HubSpot, etc., exposure to verticals such as healthcare, finance, e-commerce, or telecom outsourcing, and experience in outsourcing lead generation, appointment setting, or inbound/outbound campaign management. In return, we offer a competitive base salary along with performance-based incentives, the opportunity to collaborate with global clients and cutting-edge BPO solutions, professional development and growth opportunities, and a collaborative and high-energy work environment.,