Intern

• Ensure effective collaboration and execution throughout all phases of development, testing, and deployment.
• Manage and govern changes to Microsoft Dynamics 365 and Power Platform (including Canvas/Model-Driven Power Apps, Power Automate, and Power Pages) code & configurations and collaborate with other developers in a team environment to ensure security best practices and code optimization.
• Ensure project timelines are met in collaboration with the PMO and Functional workstream.

Solution Design & Deliverables:

• Lead the design and architecture of complex Microsoft Dynamics 365 and Power Platform solutions, translating business requirements into comprehensive and actionable technical designs.
• Create and maintain key project deliverables throughout the solution lifecycle, including but not limited to Functional Design Documents,Technical Design Documents,Data Migration Strategy & Mapping Documents,Integration Design Documents,Deployment and Release Plans etc

Develop end-to-end Microsoft CRM solutions:

• Architect, develop, and maintain comprehensive solutions leveraging the full capabilities of Microsoft Power Apps (Canvas/Model-Driven), Power Automate, Power Pages (Portals), and Dynamics 365 Customer Engagement.
• Expertly customize and configure D365 CE/Dataverse, including advanced setup of entities, forms, views, and business process flows, alongside developing server-side logic (plugins) and client-side automations.
• Extend platform capabilities through custom development using C#, JavaScript, FetchXML, and Power Fx, always adhering to best practices for scalability, reliability, and long-term maintainability.
• Drive the automation of development processes, including continuous integration (CI), continuous delivery/deployment (CD), and release management cycles for Dynamics 365 and Power Platform solutions, primarily leveraging Azure DevOps Pipelines and Power Platform Pipelines.

Data Migration and Integration:

• Responsible for data model design and comprehensive data management tasks within Microsoft Dynamics 365 (including Customer Engagement/CE and Finance & Operations/F&O) and the Power Platform (Dataverse). This includes expertise in data import/export, data mapping, data cleansing, data migration, and data manipulation using tools such as Dataverse Dataflows, Dynamics 365 Data Management Framework (DMF), Power Automation etc
• Integrate Dynamics 365 and Power Platform applications with internal and external systems using Dataverse Web API (RESTful), OData, SOAP, and various middleware platforms.
• Design and build integrations using Dataverse connectors, APIs, Power Automate and third-party tools like KingswaySoft.

Testing and Quality Assurance:

• Ensure deliverables meet quality standards by conducting code reviews with a focus on identifying potential issues and ensuring code quality.
• Investigate, debug, and resolve defects found during testing phases.
• Work closely with the functional team to integrate testing into the development process and resolve issues.
• Execute UAT with stakeholders and make sure the solution meets final expectations and system specifications.

Post-Implementation Review and Iterative Improvement:

• Provide ongoing support after deployment, addressing system issues and optimizing performance.

Organization Development:

Mentorship and Guidance:

• Provide mentorship and guidance to the project, fostering their professional growth and development within the team.

Growth and Development of Project/ Regional teams:

• Stay up-to-date with the latest trends, technologies, and best practices in the field.
• Lead Continuous improvement of Microsoft development processes and procedures.
• Participate in the hiring process to identify top talent for the projects.

Contribution to the COE (Center of Excellence)

• Contribute to the development of COE with relevant deliverables and assets.

Operational Excellence:

• Maintenance of Microsoft Certifications.
• Required to travel for key project milestones.
• Maintain utilization goals.