Responsibilities-
1. You will have the responsibility of taking complete ownership of postpayment cases assigned to you and to ensure smooth customer experience.
2. You will need to connect with the customers (call and e-mail) who havepurchased Insurance products and update them about the further process andpending requirements- collection and verification of all the documents,scheduling medicals, retention, etc 3. You will also work with different stakeholders of various Insurers (likebusiness spoc, medical TPAs, insurer ops, underwriters etc.) to get theallocated cases issued. 4. You will have to achieve monthly issuance targets at less TAT and high FTRrate. 5. You will have to work with Insurers to improve the process so as to improvethe Issuance rate, reduce TAT and increase FTR Requirements
Skill Set Required:
1. You must have effective written and oral communication skills.
2. You must have basic understanding of decision making and underwriting ofInsurance products 3. You must enjoy assisting customers and pacifying difficult conversations. 4. You must be good at stakeholder management in order to process the allocatedcases. 5. You must have at least 01 year experience in Term Insurance 6. You must have basic computer and excel skills

More Jobs at Etmoney

Insurance Operations Specialist

Gurugram

1.0 - 6.0 yrs

INR 3 - 8 Lacs

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Insurance Operations Specialist