Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Delhi
>
Fort Technologies
>
Insurance Operations Specialist

Insurance Operations Specialist

Fort Technologies

1 - 4 years

2 - 12 Lacs

Delhi Delhi India

Posted:1 day ago| Platform: Foundit logo

Apply

Skills Required

epic Insurance Process Management Reporting & Analytics SLA/TAT Monitoring

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Core Insurance Processes:

Manage policy issuance, renewal, certificates, endorsements, cancellations, and reinstatements.

Technical Skills:

Utilize EPIC and IMS systems for insurance management.
Manage insurance documentation using Imageright.

Quality Assurance:

Perform file quality checks and ensure process documentation accuracy.

Customer Service:

Ensure customer satisfaction and handle client inquiries and emails.

Reporting & Analysis:

Create and manage SLAs & TAT miss reports, project reports, and capacity management reports.

Team Management:

Enhance team knowledge, train new joiners, and support the team in meeting capacity targets.

Administrative Tasks:

Update SOPs and handle daily activities related to incoming tasks, capacity, and updates.

Sales & Support:

Support the sales team, find new clients, and assist with high-volume projects.
Requirements:
3+ years of experience with EPIC, IMS, and Imageright systems.
Knowledge of core insurance processes, including US homeowners insurance, and quality assurance.
Strong reporting and analytical skills.
Excellent customer service and communication abilities.
Proven team management and training experience.
Ability to handle administrative tasks efficiently.

Preferred Qualifications:

Prior experience with SLAs, TAT reports, and project reporting.
Background in risk management and sales support.

More Jobs at Fort Technologies

DBT Developer

Delhi, Delhi, India

5.0 - 6.0 yrs

INR 3 - 13 Lacs

DBT Developer

Bengaluru, Karnataka, India

5.0 - 6.0 yrs

INR 2 - 11 Lacs

Senior Project Manager (Service Desk & FSO)

Hyderabad, Telangana, India

3.0 - 8.0 yrs

INR 2 - 12 Lacs

DBT Developer

Hyderabad, Telangana, India

5.0 - 6.0 yrs

INR 3 - 10 Lacs

Azure ETL Developer

Hyderabad, Telangana, India

2.0 - 6.0 yrs

INR 2 - 13 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Epic Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.