Inside Sales Representative

Inside Sales Representative

1. Lead Generation & Prospecting:

   • Identify, research, and reach out to decision-makers (CXOs, IT Heads, L&D, HR, Procurement) across global geographies via:
   • LinkedIn Sales Navigator
   • Cold calling / cold emailing
   • B2B contact databases
   • Outbound marketing campaigns
   • Understand client business needs, pain points, and map them to Servoedge s solutions.

2. Proposal & Sales Collateral Preparation:

   • Collaborate with pre-sales, content, and delivery teams to:
   • Create tailored proposals, case decks, pitch presentations, and commercial quotes.
   • Respond to RFPs, RFIs with speed, clarity, and structure.
   • Ensure all client communication is professional, customized, and conversion oriented.

3. Pipeline Management & Follow-ups:

   • Maintain accurate and up-to-date records of all prospect interactions in CRM (Zoho/Salesforce/HubSpot).
   • Follow up with warm and cold leads systematically to reduce deal cycle time.
   • Track and report KPIs including:
   • Qualified leads generated
   • Conversion rates (proposal-to-deal)
   • Pipeline influenced revenue

4. Strategic Alignment & Team Collaboration:

   • Support marketing campaigns with sales execution (webinars, mailers, drip campaigns).
   • Collaborate with sales leadership to refine targeting strategy by region.
   • Share insights on buyer behavior, market trends, and competitor activity.

• 3+ years of inside sales or business development experience in B2B IT services, SaaS, staffing, or corporate training domain.
• Strong verbal & written communication skills in English (mandatory for global client communication).
• Hands-on experience using:
• CRM tools (e.g., Zoho, Salesforce, HubSpot)
• Sales automation/outreach tools (e.g., Apollo, Lemlist, Mailshake)
• LinkedIn Sales Navigator, Excel/Sheets, Proposal Decks
• Understanding of IT consulting areas like:
• Cloud, custom application services, BI/Analytics, staff augmentation
• L&D programs, technical training, workforce development
• Consultative selling skills with ability to build rapport, ask relevant questions, and influence buyers.

• Prior experience working with clients from US, UK, Europe, or Middle East.
• Background in startups or mid-sized IT/EdTech firms.
• Ability to adapt to cultural nuances, multiple time zones, and remote collaboration tools.
• Comfortable working with sales quotas and reporting metrics weekly/monthly.

• Opportunity to be part of a global growth journey.
• Direct exposure to leadership and client-facing roles.
• Flexible remote work culture with strong ownership.
• Performance-linked bonuses, recognition, and fast-tracked growth opportunities.