Inside Sales Executive

Job Title: Inside Sales Executive

Company: iPremium Care

Location: HSR Layout, Bangalore (Work from Office)

Department: Sales & Customer Acquisition

Reporting To: Sales Manager

About iPremium Care:

iPremium Care is a trusted name in Apple and premium device servicing in Bangalore. We specialize in MacBook, iMac, iPhone, and high-end gadget repair, upgrade, and support. With a customer-first approach and certified technicians, we ensure fast, reliable, and premium quality service.

Job Summary:

We are hiring a smart and energetic Inside Sales Executive to join our growing team in HSR Layout. You will be the first point of contact for walk-in customers, incoming calls, and online service inquiries. Your role is to explain our services, understand customer requirements, generate service bookings, and ensure customer satisfaction throughout the sales cycle.

Key Responsibilities:

• Handle inbound calls, WhatsApp, email, and walk-in queries from customers needing repair services.
• Explain IPremium Care’s service offerings: MacBook/iMac repair, screen replacements, upgrades, water damage recovery, etc.
• Convert inquiries into confirmed service appointments.
• Maintain accurate customer records in the CRM system.
• Follow up with potential customers and build a pipeline for daily/monthly bookings.
• Coordinate with technical and front-desk teams to ensure smooth customer handoff and job updates.
• Promote premium add-on services like extended warranty, priority repair, and data protection.
• Achieve weekly and monthly service targets.
• Maintain a professional and customer-focused attitude at all times.

Requirements:

• 1–3 years of experience in inside sales, tele-sales, or service center roles.
• Good communication skills in English, Kannada, and Hindi (any two must).
• Basic technical understanding of Apple products (training will be provided).
• Knowledge of CRM tools and Excel is an added advantage.
• Strong follow-up and customer relationship skills.
• Willing to work 6 days/week (including weekends, with a weekday off).

Education:

• Minimum: PUC / Any Bachelor’s Degree
• Preferred: Graduate in Business, Marketing, or IT-related fields

What We Offer:

• Fixed Salary: ₹18,000–₹47,000 per month (based on experience)
• Incentives on service bookings
• On-the-job training for Apple device service knowledge
• Career growth in a premium customer service environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹37,905.20 per month

Benefits:

• Flexible schedule

Compensation Package:

• Performance bonus

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Speak with the employer
+91 9035561666Application Deadline: 28/07/2025