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8.0 - 12.0 years
30 - 35 Lacs
Mumbai
Work from Office
About the Role: We are looking for a proactive and strategic IT leader to manage our IT infrastructure, drive digital transformation initiatives, and ensure seamless support across the organization. The ideal candidate will champion the integration of technology in business operations while upholding security, efficiency, and user satisfaction. Key Responsibilities: Ensure 24/7 availability and high uptime of all business-critical IT systems and infrastructure. Manage the IT support function to resolve service tickets within defined SLAs, ensuring timely issue resolution. Implement and monitor cybersecurity protocols to maintain compliance and prevent critical vulnerabilities. Lead the rollout and adoption of digital tools and platforms across departments to enhance operational efficiency. Plan, manage, and deliver IT and digital transformation projects within agreed timelines and budgets. Drive cost efficiency through effective vendor negotiations, technology optimization, and process automation. Regularly engage with internal stakeholders to assess technology needs and deliver tailored solutions. Maintain a comprehensive asset management system for all IT hardware and software resources. Conduct periodic user training programs to ensure effective usage of IT systems and digital platforms. Monitor user feedback and maintain a high level of satisfaction with IT services and support. Qualifications & Experience: Bachelor s degree in IT, Computer Science, or a related field; Master s degree preferred 8-12 years of experience in IT management, with a proven track record in digital transformation Strong expertise in infrastructure management, ERP systems, cloud platforms, and cybersecurity Experience managing cross-functional teams and working with third-party service providers Excellent problem-solving, communication, and stakeholder management skills
Posted 3 weeks ago
7.0 - 10.0 years
9 - 12 Lacs
Chennai
Work from Office
Job_Description":" Pando is a global leader in supply chain technology, building the worlds quickest time-to-value Fulfilment Cloud platform. Pando\u2019s Fulfilment Cloud provides manufacturers, retailers, and 3PLs with a single pane of glass to streamline end-to-end purchase order fulfilment and customer order fulfilment to improve service levels, reduce carbon footprint and bring down costs. As a partner of choice for Fortune 500 enterprises globally, with a presence across APAC, the Middle East, and the US, Pando is recognized as a Technology Pioneer by the World Economic Forum (WEF), and as\u202fone of the fastest-growing technology companies by Deloitte. About the role We are seeking a passionate and skilled AWS Cloud DevOps Engineer to join our growing team. In this role, you will be responsible for designing, building, deploying, and managing our infrastructure on the AWS cloud platform. You will also play a key role in automating our DevOps pipeline using Jenkins to ensure efficient and reliable software delivery. Responsibilities - First-hand Management: This role requires experience in managing core AWS services including EC2, S3, VPC, RDS, WAF, GuardDuty, ECS (Elastic Container Service), and ALB (Application Load Balancer). You will be responsible for provisioning, configuring, and maintaining these services to meet our infrastructure needs. - Automation Expertise: We leverage Infrastructure as Code (IaC) and scripting to automate infrastructure management. You will be an expert in shell scripting and adept at using Terraform(a plus) to define and manage our infrastructure as code. - Containerization Champion: Docker containers are essential to our development process. You will need strong Docker skills to build, package, and deploy containerized applications on ECS. Experience with Kubernetes, a container orchestration platform, is a plus. - Modern Development Skills: While not required, experience with NodeJS and Python will be highly regarded. These skills can be instrumental in automating tasks and developing DevOps tools. - CI/CD Master: You will be instrumental in implementing and managing our CI/CD pipeline using Jenkins (mandatory). This includes defining build jobs, configuring automated testing, and deploying applications to production on ECS behind an ALB. Requirements - 7 - 10 years of experience in cloud computing, preferably AWS. - Strong understanding of DevOps principles and methodologies. - First-hand experience managing AWS services like EC2, S3, VPC, RDS, WAF, GuardDuty, ECS, and ALB. - Proficiency in shell scripting. - Docker expertise. - Experience with CI/CD pipelines using Jenkins. - Excellent problem-solving and analytical skills. - Effective communication and collaboration skills. - Ability to work independently and as part of a team. Preferred : - Experience with container orchestration platforms like Kubernetes. - Experience with NodeJS and Python. ","Job_Type":"Full time" , "Job_Opening_Name":"Senior DevOps Engineer","State":"Tamil Nadu" , "Country":"India" , "Zip_Code":"600017" , "id":"727224000012646494" , "Publish":true , "Date_Opened":"2025-05-15" , "
Posted 3 weeks ago
15.0 - 24.0 years
50 - 90 Lacs
Thrissur
Work from Office
-Manage, Operate Ecommerce portal of the Retail division -Development& integration of scratch & win and loyalty programs through the portal -Define operational workflow, logic engine, price inventory mapping & customer journey till prize redemption
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
As a Principal Site Reliability Engineer (SRE Level V/VI), you will play a central role in ensuring the performance, availability, and resilience of our platforms. In this position, you will go beyond maintaining systems by leading initiatives that redefine operational excellence. You will collaborate with diverse teams to implement cutting-edge technologies and best practices, foster a culture of reliability, and mentor others in their growth as engineers. This is an exceptional opportunity for someone passionate about solving complex challenges and shaping the future of platform reliability in a high-impact role. you'll spend time on the following: Architect and maintain fault-tolerant systems, ensuring uptime SLAs of 99.9% or higher. Drive automation in infrastructure management and deployment using Terraform, Ansible, Kubernetes, and similar tools. Create and optimize CI/CD pipelines to ensure reliable, secure, and efficient software delivery. Build and enhance comprehensive observability solutions, including monitoring, logging, and alerting systems using Prometheus, Grafana, and the ELK stack. Collaborate with stakeholders to define and achieve SLIs, SLOs, and error budgets aligned with business needs. Lead incident response during on-call rotations, ensuring rapid resolution and root cause analysis for critical issues. Design and execute performance testing, capacity planning, and scalability strategies for evolving workloads. Proactively identify and resolve bottlenecks, increasing system performance and developer efficiency. Mentor junior engineers, fostering a collaborative and growth-oriented team environment. Guide architectural decisions that drive innovation and enhance system reliability. we're excited about you if you have: 10+ years in systems engineering, with at least 5+ years in SRE or DevOps roles. Expertise in cloud platforms (GCP, AWS) and container orchestration (Kubernetes, Docker). Proficiency in programming and scripting languages like Python, Go, and Bash. Advanced knowledge of Infrastructure as Code (IaC) tools such as Terraform and Ansible. Deep understanding of networking, DNS, load balancing, and security principles. Proven track record of managing high-availability systems in demanding environments. Exceptional analytical and problem-solving skills. Preferred Qualifications: Certifications in cloud or container technologies (eg, AWS/GCP/Azure, Kubernetes CKA). Experience in industries like eCommerce, FinTech, or SaaS. Familiarity with Agile development processes and frameworks. What We Offer: The opportunity to work with cutting-edge technologies in a transformative environment. A collaborative and innovative work culture that values your expertise and contributions. Professional growth and leadership development pathways tailored to your aspirations. A chance to leave a lasting impact by shaping the future of reliable and scalable systems
Posted 3 weeks ago
6.0 - 14.0 years
14 - 15 Lacs
Hyderabad
Work from Office
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territ ories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant specialist. In this role, you will: Leadership & Mentorship: Lead, guide, and mentor a team of cloud engineers and developers, providing technical expertise and support. Collaborate with stakeholders, product teams, and business leaders to align cloud strategies with organizational goals. Review and recommend best practices, coding standards, and automation techniques for cloud-based applications. Cloud Architecture & Design: Design and implement scalable, high-performance, and secure cloud architectures on GCP. Develop cloud solutions leveraging key GCP services such as Compute Engine, App Engine, BigQuery, Cloud Storage, Cloud Functions, etc. Ensure systems are highly available, cost-efficient, and resilient. Cloud Infrastructure Management: Manage and optimize GCP resources, including networking, security, and storage. Oversee the implementation of CI/CD pipelines and Infrastructure tools such as Terraform or Google Cloud Deployment Manager. Automate cloud infrastructure provisioning, deployment, and scaling. Collaboration & Stakeholder Engagement: Work closely with cross-functional teams to ensure the seamless integration of cloud-based solutions into existing systems. Provide clear and effective communication regarding technical designs and decision-making processes. Monitoring & Troubleshooting: Set up monitoring, logging, and alerting systems using GCP s tools for ensuring the health and performance of cloud infrastructure. Troubleshoot and resolve complex cloud infrastructure issues, ensuring minimal downtime. Continuous Improvement: Stay up to date with the latest Google Cloud Platform developments and industry trends. Promote a culture of continuous improvement by researching and implementing new cloud technologies and practices. Requirements To be successful in this role, you should meet the following requirements: Strong hands-on experience with Google Cloud Platform (GCP) services / components like GCE, GCS, GKE, Data Flow, Big Query, Cloud SQL, Cloud Pub-sub Expertise in cloud architecture design, implementation, and security. In-depth knowledge of cloud-native technologies like Kubernetes, Docker, microservices, and serverless computing. Proficiency in Infrastructure as Code (IaC) tools (Terraform, Google Cloud Deployment Manager). Experience with DevSecOps practices and CI/CD pipelines. Good hands-on experience on integration architecture and implementations. Hand on experience on Cloud migration projects Programming & Automation: Proficient in at least one programming/scripting language (Python etc. ). Experience with automation tools and scripting Leadership & Communication: Proven experience leading technical teams and providing mentorship. Excellent communication and collaboration skills, capable of working with enterprise level architects, technical and non-technical teams. Strong problem-solving and analytical skills. Certifications: Google Cloud Professional Cloud Architect or similar GCP certification (preferred). Preferred Qualifications: Hands-on experience with cloud environments. Familiarity with GCP cost management tools to optimize cloud spending. Experience with GCP security tools like Cloud Identity, IAM etc. Familiarity with Agile methodologies and tools like Jira and Confluence. You ll achieve more when you join HSBC. .
Posted 3 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
The GCOC Team Lead / Manager is responsible for defin ing , implement ing and manag ing Global Cloud Operations Center function s , which continuously monitor real time cloud platform performance and tak ing actions to mitigate any risk to metrics and customer experience. Primary responsibilities will include: Owning the Alerts & Events management, Incident and Escalation processes, ensuring high levels of performance in these processes, accurate reporting and establishing service improvement activities when required Taking ownership of major incidents to ensure coordination of resolving parties, effective communication to stakeholders and post incident review Monitoring, controlling and supporting service delivery Ensuring systems, methodologies and procedures are in place and followed The Candidate: Required skills/qualifications: Bachelor s degree 5+ years in managing IT Infrastructure service delivery. Experience in managing 24x7 Command Center operations, Monitoring & Event management, KPI reporting, Outage communications and managing critical incidents Good communication skills in both English and Hindi. Knowledge of Service Management Tools, Microsoft Azure Basics and ITIL processes for Infrastructure Management. Client facing skills. Preferred skills/qualifications: Basic System Administration of Windows or Linux or Networking
Posted 3 weeks ago
12.0 - 15.0 years
55 - 60 Lacs
Ahmedabad, Chennai, Bengaluru
Work from Office
Dear Candidate, We are hiring a Cloud Infrastructure Engineer to build and manage reliable, scalable cloud infrastructure. Ideal for engineers with strong IaaS and DevOps experience. Key Responsibilities: Design and deploy infrastructure using cloud-native services Implement automation for provisioning, scaling, and monitoring Ensure high availability, backup, and disaster recovery compliance Collaborate with development and security teams on infrastructure needs Required Skills & Qualifications: Proficiency in AWS, Azure, or GCP infrastructure services Experience with Terraform, Ansible, or Pulumi for IaC Familiarity with Kubernetes, VPCs, load balancing, and cloud networking Bonus: Knowledge of cloud cost optimization and FinOps practices Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies
Posted 3 weeks ago
15.0 - 24.0 years
16 - 30 Lacs
Hinganghat, Wardha
Work from Office
Any Graduate Job Description Manpower planning, recruitment, training, motivation & General Administration Facilities Management, Infrastructure Management & Vendor Management. Coordinating with Contract Labour and Industrial Relations & Govt. Liasioning works. Ensuring smooth activities and operation related function. Executing cost saving measures. Proficient in grievance handling, disciplinary action & maintenance of harmonious employee relation. Filling of returns with compliance of legal and statutory Acts and Rules. Verifying the contractors billing, official corresponding, letter drafting, and documentation Candidate Profile He should have educational background of labour management He should be well versed with all labour related statutory acts & rules He should have an experience in the related field at least for 10 to 15 years & Prior work experience in Maharashtra & Textile unit, Marathi language will be advantage but not mandatory. UG Qualification - Any Graduate PG Qualification - MBA, MSW, PMIR or equivalent Location - Hinganghat
Posted 3 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Hyderabad
Hybrid
Notice Period: Immediate Employment Mode: Contract to Hire Job Description Infra Automation Ansible Openstack Develop and maintain infrastructure automation scripts using Ansible. Manage and deploy automation workflows using AWX or Ansible tower. Design and implement automation solutions using Python. Develop and maintain APIs and dashboards for infrastructure management (applicable for the development team). Collaborate with development teams to integrate automation solutions. Troubleshoot and resolve issues related to infrastructure automation. Stay updated with the latest trends and technologies in cloud infrastructure and automation. Qualifications: Proven experience with Ansible for infrastructure automation. Hands-on experience with AWX or Ansible Tower for managing automation workflows. Proficiency in Python for automation and API development (optional). Knowledge of OpenStack or any other cloud platform (if we don't find one with OpenStack), with the ability to learn and adapt. Strong understanding of Linux operating systems. Experience with Git for version control. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.
Posted 3 weeks ago
4.0 - 9.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for? 14+ years of experience in IT service delivery, with experience in delivery and project management for Global Insurance customers. Overall Skills to manage the business stakeholders, project management and technology teams. Oversees the successful execution of technical projects, ensuring timely delivery and alignment with client expectations, while also fostering a collaborative and high-performance team environment.Responsibilities May manage individual projects or coordinate a team of Technical Architects/Leads. Understands and manages client and program stakeholders expectations and business objectives. Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Experience in a client facing IT consultancy/IT provider environment. Prior experience in an Operations, Support or Delivery function and supervising or managing a team. A key area for the role is line-managing a team effectively, ensuring that daily workloads and timesheets are being submitted accurately and on time for example. Firm grasp of IT infrastructure and operations best practices within an ITIL framework. Broad IT technology experience, being a technical or solution authority Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
3.0 - 8.0 years
14 - 19 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Technology Architecture Designation: AI/ML Computational Science Sr Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for? May manage individual projects or coordinate a team of Technical Architects/Leads. Understands and manages client and program stakeholders expectations and business objectives. Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Experience in a client facing IT consultancy/IT provider environment. Prior experience in an Operations, Support or Delivery function and supervising or managing a team. A key area for the role is line-managing a team effectively, ensuring that daily workloads and timesheets are being submitted accurately and on time for example. Firm grasp of IT infrastructure and operations best practices within an ITIL framework. Broad IT technology experience, being a technical or solution authority Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : ServiceNow Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work within a defined operating model and processes, implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Provide hardware/software support for configured services running on various platforms.- Implement technology at the operating system-level across all server and network areas.- Perform L1 and L2/ basic and intermediate level troubleshooting.- Maintain and update documentation for systems and software products.- Collaborate with cross-functional teams to resolve technical issues. Professional & Technical Skills:- Must To Have Skills:Proficiency in ServiceNow.- Good To Have Skills:Experience with JavaScript.- Strong understanding of IT operations and infrastructure management.- Knowledge of server and network configurations.- Experience in troubleshooting hardware and software issues. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow.- This position is based at our Pune office.- A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 weeks ago
18.0 - 28.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Technology Architecture Designation: AI LLM Technology Architecture Assoc Dir Qualifications: Any Graduation Years of Experience: 18 to 28 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for? Problem-solving skills Ability to perform under pressure Results orientation Strong analytical skills Written and verbal communication Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
13.0 - 18.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Agile Project Management Designation: AI/ML Computational Science Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAn iterative, incremental method of managing the design and build activities of engineering, information technology and other business areas that aim to provide new product or service development in a highly flexible and interactive manner. It requires individuals and interactions from the relevant business to respond to change, customer collaboration, and management openness to non-hierarchical forms of leadership. What are we looking for? Results orientation Problem-solving skills Ability to perform under pressure Strong analytical skills Written and verbal communication Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 3 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Automation Anywhere Designation: App Automation Eng Senior Analyst Qualifications: BE Years of Experience: 5 to 8 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationThe role is focused on automating processes end-to-end with cognitive software robots using the robotic process automation software, Automation Anywhere Enterprise. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Ability to establish strong client relationship Agility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualifications BE
Posted 3 weeks ago
4.0 - 6.0 years
10 - 14 Lacs
Thiruvananthapuram
Work from Office
.net Developer Trivandrum - Technopark Phase I Campus Software Web Engineering Indietro Descrizione offerta E-Team Informatica India (P) Ltd - Ground Floor, Periyar Building, Technopark, Trivandrum , 695581. E-Team Informatica India (P) Ltd is a subsidiary of Gruppo Zenit an Italian company with an industry presence of 25 years and experience in providing Software Solutions and IT Services. Our major clients are from Europe. E-Team Informatica India Pvt Ltd. works side by side with our clients making a real impact through digital and infrastructure transformation. We provide help in design and development of web and mobile applications, ERP management systems and infrastructure management guaranteeing not only the setting up of the project, but also providing ongoing assistance, till the entire life cycle of the application along with corrective and evolutionary maintenance services. We accompany our customers in the Digital Transformation path, guaranteeing the necessary support and skills, offering concrete solutions for growth, through technological innovation. Experience From 4 to 6 years, no junior. Roles Responsibilities: Develop WebAPI/REST Services using C# and .NET Core. Build custom web applications with HTML5, JavaScript, AngularJS/ReactJS. Work as part of a cross-functional team on code reviews, internal infrastructure, and process enhancement. Handle diverse situations and changing priorities while maintaining a positive attitude. Required Skills (Technical Competency): C# / .NET Core. ORM framework experience, Entity Framework or similar. SQL. LINQ. Javascript / Typescript. REST services. Design pattern knowledge (MVVM, MVC, etc). Teamwork. Excellent communicator. On subject Line Please mention the Post you are applying with Experience / Current Location.
Posted 3 weeks ago
3.0 - 5.0 years
12 - 17 Lacs
Thiruvananthapuram
Work from Office
Installation and Configuration : Installing MongoDB on servers and configuring the database to ensure optimal performance. This involves setting up replication, sharding, and security parameters. Monitoring and Performance Tuning: Monitoring the health and performance of MongoDB clusters, identifying bottlenecks, and optimizing the database for efficient operation. This includes analysing query performance, indexing strategies, and resource utilization. Backup and Recovery: Implementing backup and recovery strategies to ensure data integrity and availability. This involves creating regular backups, implementing replication for fault tolerance, and performing data restores when necessary. Security Management: Configuring access controls, authentication mechanisms, and encryption to secure the MongoDB environment. This includes managing user accounts, roles, and permissions to ensure proper data protection. Monitoring and Performance Tuning : Assessing the resource requirements of MongoDB deployments and planning for future growth. This includes capacity planning, scaling the database horizontally through sharding, and vertical scaling by upgrading hardware resources. Troubleshooting and Issue Resolution: Identifying and resolving database-related issues, such as performance degradation, connectivity problems, or data inconsistencies. This involves diagnosing problems, analysing logs, and applying appropriate solutions. Maintain database documentation and provide technical guidance to team members: The candidate will be responsible for maintaining comprehensive database documentation, ensuring that all configurations, procedures, and best practices are we'll-documented and easily accessible. This includes keeping records of database structures, indexing strategies, backup and recovery processes, and security policies. Additionally, the candidate will provide technical guidance to team members by sharing best practices, assisting with troubleshooting, and helping developers optimize database interactions to improve overall system performance and reliability. Requirements: 3-5 years of experience as a Database Administrator, with a strong focus on MongoDB. Knowledge of MongoDB 4.2 and higher versions. Hands-on experience with MongoDB replication, sharding, and performance tuning. Proficiency in database monitoring tools and troubleshooting techniques. Experience in scripting and automation (e.g., Python, Bash, or PowerShell). Familiarity with cloud-based database solutions (AWS, Azure, or GCP) is a plus. Understanding of database security, access control, and data integrity principles. Strong analytical and problem-solving skills. Good communication skills and ability to work in a team-oriented environment. Preferred Qualifications: MongoDB certification (MongoDB Certified DBA or equivalent) is a plus. Knowledge of SQL and experience with other NoSQL databases. Experience with CI/CD pipelines and DevOps methodologies.
Posted 3 weeks ago
5.0 - 10.0 years
16 - 20 Lacs
Thiruvananthapuram
Work from Office
Resource will join to IT Managed Solution Team, specifically in IT Implementation Team that is a dedicated Team responsible for RD and Implementation of new IT Solution useful to manage and improve Service Catalogue of our Company. Role DevOps Specialist Industry Type IT Services Consulting Functional Area Engineering - IT Employment Type Full Time, Permanent Role Category DevOps Specialist Education Bachelor s degree in computer science, IT or any related field. Key Responsibilities Installation and automation of deployment both about infrastructure objects and software. Managing and monitoring the deployment of software releases, ensuring system uptime, and performing regular maintenance. Creation of knowledge base about CI/CD processes and procedures. Improve culture of DevOps and Deploy Automation. Work strictly closely with IT Managed Solution Team to identify improvements in System, Middleware and Database management with Automation. Identify and implement solutions to create new layout for HA environment, usage of Containers and Kubernetes Activities Technical activities on CI/CD pipeline Managing of infrastructure designed with newest approaches like Containers and K8S Support growing of IT Team members in new environments and automation pipeline. Support Monitoring Team to define you objects to keep monitored. Preferred skills, must-have Jenkins or equivalent Terraform or equivalent. Ansible or equivalent SonarQube or equivalent Bitbucket or equivalent Preferred skills, good-to-have Docker equivalent Apache Rancher or equivalent ITIL v4 knowledge Experience in developing Testing infrastructure from scratch (Procuring, Building, Installing, configuring and maintain test infrastructure) Responsibility Design high quality deliverables adhering to business requirements with defined standards and design principles, patterns. Technically lead and groom a team. Flexible and readiness to learn new technologies
Posted 3 weeks ago
3.0 - 6.0 years
11 - 16 Lacs
Thiruvananthapuram
Work from Office
- Level 2 support on Incident and problem management. - PostgreSQL DB/SQL Performance Analysis and Tuning. - Managing PostgreSQL Database Security Audit violations resolving them. - PostgreSQL Database Installation and Configuration, Database Backup and Recovery, SQL Tuning, User maintenance, Tablespace management, Hot Standby and Replication. - PostgreSQL Database Migration, Upgrades as part of Technology Life Cycle Management to be compliant with organization standards. - Patch management and highlight teams regarding future enhancements releases. Expertise - Minimum 5 years of DBA (IT) experience. Activities in scope - Installation and Configuration, Perform maintenance activity in database. - PostgreSQL Database upgradations and migration. - PostgreSQL Database reconciliation mechanisms. - PostgreSQL Database Migration, Upgrades to be compliant with organization standards. - Monitoring and optimizing the performance of the PostgreSQL database. - Backup and Recovery, Hot Standby and Replication, PITR and Upgradation. - SQL Tuning, User maintenance, Tablespace management. - Understand the RTO/RPO requirements for the application databases to define the database backup and restore policy. - Experience in Installation and creating Hot Streaming Replication (Master and Slave). - Problem solving and good analytical skills. Communication, teamwork, and negotiation skills. Preferred Skills - Cluster configuration, Master-Slave. - Backup configuration using Veeam and/or by Barman. - PgDump/PgDumpall and PgRestore. - DR Replica, by Barman or other. - Physical streaming replication and Logical replication. - Data masking and encryption.
Posted 3 weeks ago
3.0 - 6.0 years
11 - 15 Lacs
Thiruvananthapuram
Work from Office
Develop and Maintain CI/CD Pipelines: Administer and maintain Kubernetes clusters, ensuring they are secure, reliable, and high-performing. Manage Infrastructure: Set up and maintain automated build and deployment pipelines to accelerate software delivery using Kubernetes and CI/CD tools. Monitor Systems: Use Kubernetes-native and third-party monitoring tools to track system performance and quickly identify and resolve issues. Automate Processes: Implement automation scripts and tools to reduce manual tasks and improve operational efficiency. Collaborate with Teams: Work closely with development, DevOps, and operations teams to ensure smooth deployment and integration of applications in Kubernetes environments. Troubleshoot Issues: Identify and resolve issues in production and development environments, ensuring minimal downtime. Ensure Security: Implement security best practices to protect Kubernetes clusters, containers, and applications. Document Procedures: Maintain clear and up-to-date documentation for Kubernetes administration, CI/CD pipelines, and system configurations. Qualifications: Experience with Kubernetes CI/CD Tools: Hands-on experience with vanilla Kubernetes and CI/CD tools such as Jenkins, GitLab CI/CD, or ArgoCD. Proficiency in Scripting: Ability to write automation scripts using Bash, Python, or PowerShell. Containerization Expertise: Strong understanding of Docker and container orchestration in Kubernetes environments. Infrastructure as Code (IaC): Experience with tools like Terraform, Helm, or Ansible for managing infrastructure. Monitoring Logging: Familiarity with tools like Prometheus, Grafana, or ELK Stack (Elasticsearch, Logstash, Kibana). Problem-Solving Skills: Strong analytical skills to troubleshoot and resolve Kubernetes-related issues. Team Collaboration: Ability to work effectively with cross-functional teams and communicate technical concepts clearly. Key Activities: 1.Kubernetes Administration CI/CD Pipeline Management: Perform daily operations related to Kubernetes cluster management, including application deployment, scaling, and resource optimization. Optimize and maintain CI/CD pipelines for continuous software delivery. 2. Infrastructure and Container Management: Oversee infrastructure provisioning and management through Kubernetes, ensuring secure and scalable deployments. Work with container networking, persistent storage, and RBAC configurations. 3. Mentorship Support for IT Teams: Guide development and IT teams in adopting Kubernetes environments and automation pipelines. Conduct training sessions to ensure smooth transitions and knowledge sharing. 4. Monitoring Metrics Management: Define, implement, and manage key performance metrics and monitoring solutions for Kubernetes clusters, applications, and infrastructure. Ensure proactive alerting and logging to maintain system visibility and stability. Preferred Skills: Experience with Kubernetes cluster management tools such as kubeadm, kops, Openshift or Rancher. Hands-on experience with Kubernetes security policies (Pod Security Standards, Network Policies). Knowledge of service meshes
Posted 3 weeks ago
3.0 - 8.0 years
12 - 17 Lacs
Pune
Work from Office
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Cloud Solutions Engineer - Azure DevOps ZS's CCoE (Cloud Center of Excellence) Team builds, maintains and helps architect the systems enabling ZS client-facing software solutions. We define and implement best practices to ensure performant, resilient and secure cloud solutions. The CCoE team at ZS is comprised of analytical problem solvers coming from diverse backgrounds while sharing a passion for quality delivery — whether our customer is a client or another ZS employee. The team has presence in ZS’s Evanston, Illinois and Pune, India offices” We are currently seeking applicants for a Senior Cloud Solutions Engineer (Azure DevOps) position to join our Pune office. Qualified candidates will possess the skills detailed below and relevant work experience. What You'll Do: Create and manage Azure virtual machines, ensuring their availability, performance, and security. Configure and manage storage accounts, including blob storage, queues, and file storage to support various applications and workloads. Knowledge of service principal, RBAC System & Managed Identities. Working on Azure DevOps to setup CICD pipelines, repositories etc. Implement and troubleshoot Azure instance backups to safeguard critical data and ensure business continuity. Carry out infrastructure automation using Terraform, streamlining operational tasks and improving efficiency. Utilize Azure PowerShell and ARM templates to create and manage Windows VMs, adhering to best practices for scalability and resilience. Perform regular BAU activities such as increasing space, adding additional drives, and adjusting memory and CPU resources as needed. Configure Azure virtual networks (VNET) and storage accounts to meet specific requirements, including the setup of availability zones, sets, and resource groups. Implement and manage scale sets, containers, and app services to support dynamic workloads and applications. Prepare reports, knowledge base articles, and standard operating procedures (SOPs) to document configurations and procedures accurately. Configure and troubleshoot Azure monitoring and logging solutions to proactively identify and address performance and security issues. Collaborate with cross-functional teams to understand business needs and translate them into technical solutions. Provide technical support and troubleshooting for platform-related issues, ensuring timely resolution. Analyze, troubleshoot, and tune product performance or deployment issues. Identify automation opportunities and lead automation implementation. Knowledge of capacity planning and system’s scaling needs What You'll Bring: Bachelor's Degree in CS, IT or EE 3+ years of experience in Azure infrastructure management (VNET, Storage Account, compute, Backup, Azure Stack, AVS) ProgrammingPython, Terraform Knowledge of Azure services and solutions, including but not limited to virtual machines, storage accounts, backup, and networking. Strong problem-solving skills and the ability to troubleshoot complex issues in Azure environments. Excellent communication skills, with the ability to articulate technical concepts to both technical and non-technical stakeholders. Experience with infrastructure automation tools such as Terraform for streamlining deployment and configuration management. Proficiency in scripting languages such as Python for automation and task automation. Familiarity with Azure monitoring and logging tools for maintaining oversight of infrastructure performance and security. Comfortable working in rotational shifts Ability to quickly learn new platforms, languages, tools, and techniques as needed to meet project requirements. Self-motivated and directed, with strong attention to detail. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com
Posted 3 weeks ago
8.0 - 12.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Who You'll Work With? This is an opportunity to join a dynamic team driving innovation in data center orchestration, automation, and product development. You will work closely with teams across engineering, product management, and customer success to help shape impactful solutions. We are seeking a hands-on engineer who thrives in fast-paced environments, communicates effectively, takes ownership, and is committed to delivering customer value. Who You Are? You are a highly skilled engineer with deep technical expertise in data center and cloud-native technologies. You excel in fast-paced, startup-like environments and are motivated by the opportunity to drive meaningful business impact. What distinguishes you is your passion for tackling sophisticated and unique technical challenges not just to find solutions, but to innovate and push boundaries. You bring a strong product-oriented approach and thrive when collaborating within small, hard-working teams. Minimum Qualifications We are looking for a highly skilled and experienced engineer with deep expertise in operating systems, data center infrastructure, and automation using Python. The ideal candidate will play a critical role in testing, deploying, maintaining, and fixing server and storage systems, while driving operational efficiencies through automation. Key Responsibilities: Define and maintain the Operating System Support Matrix for Cisco UCS servers in collaboration with Product Management, ensuring alignment with OS vendors' roadmaps, features, and release timelines. Plan, develop, and implement test cases to validate OS functionality (ESXi, Windows, Linux) across Cisco UCS platforms, performing in-depth failure analysis to pinpoint root causes in BIOS, drivers, hardware, or OS layers. Configure, administer, and solve operating systems on UCS platforms, ensuring optimal performance and reliability. Strong debugging skills in at least one operating system, such as Windows, ESXi, or Linux. Design and implement Python-based automation solutions to streamline testing and workflows, enhancing efficiency and product quality. Leverage knowledge of storage networking protocols (e.g., SCSI, Fibre Channel) and virtualization technologies to test system integrations. Collaborate with multi-functional teams and external partners to solve issues and deliver solutions for seamless interoperability. Conduct comprehensive testing of data center infrastructure (servers, switches, storage arrays) to ensure high-quality, enterprise-grade standards and full test coverage. Qualifications: Bachelors or Masters degree or equivalent experience in Computer Science or a related field. 8 to 12 years of proven experience in system testing, data center operations, OS issue debugging, and automation. Strong understanding of operating system fundamentals, infrastructure management, and issue resolution methodologies. Hands-on experience with data center technologies, storage networking, and server hardware. Proficiency in Python scripting, with experience in developing automation frameworks and tools.
Posted 3 weeks ago
10.0 - 15.0 years
12 - 16 Lacs
Hyderabad
Work from Office
Job type Contract to HIRE Job Description : Tableau Administration & Infrastructure Management Install, configure, and maintain Tableau Server across multi-node environments. Manage Tableau Cloud (Online) and its integrations with enterprise systems. Monitor server activity and usage statistics to identify performance enhancements. Troubleshoot and resolve Tableau Server issues using logs, Tableau Repository, and monitoring tools. Manage Tableau Server upgrades and patching to ensure system stability and security Performance Optimization & Data Integrations Identify and resolve Tableau dashboard performance issues, optimizing extract refreshes and queries. Integrate Tableau with diverse cloud (GCP, AWS Athena) and on-premises data sources. Work with development teams to ensure new features and integrations align with infrastructure capabilities. Security, Authentication & Access Management Configure and manage SSO, Azure AD authentication, SCIM provisioning, and MFA. Implement and enforce role-based access control (RBAC) and security policies. User Support, Training & Governance Provide training and support to end-users on Tableau functionality and best practices. Create and manage custom administrative views using Tableau Repository data for user activity, license management, and monitoring. Collaborate with stakeholders to ensure Tableau governance and best practices are followed. Vendor & Stakeholder Collaboration Work closely with Tableau Vendor for complex issue resolution and enhancements. Coordinate with business users, developers, and IT teams to ensure a smooth Tableau experience If you are interested in, please share the update profile with below details. Current CTC Expected CTC Notice Period Total Experience Relevant Experience
Posted 3 weeks ago
3.0 - 8.0 years
6 - 9 Lacs
Bengaluru
Work from Office
Management of Major and Severe impacting incidents primarily involving large scale infrastructure, issues or high risk data / application issues. This includes but is not limited to: Time sensitive communication to the business partners and others when SLA/Customer impact is identified. Running both technical conference bridges and business update calls. Collating technical and business impact. Driving decision making for incident resolution with the goal of minimizing impact to the business. Escalation to Senior IT Management. Providing incident updates to stakeholders. (Service announcements). Capturing incident follow ups and assisting in compiling Post Mortems. Identifying stability trends and escalating them through the Problem Management process. Coordinating decision-making and communication of critical, emergency break fix work by chairing conference calls and publishing formal communication. This includes working with business unit aligned IT teams to coordinate critical business events. (i.e. emergency changes). Work with all IT teams in an effort to improve the overall stability of the production environment Producing metrics for daily, weekly, and monthly circulation with focus on kpi s, trending, and analysis for IT groups and Management. Skills Required: Excellent communication skills (both verbal and written). The ability to communicate confidently and clearly on conference calls, in meetings, via email, etc. at all levels of the organization is essential. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution. Client focus and ownership - use of own initiative and a proactive approach to work. 3 + years of work experience in incident/problem Management.
Posted 3 weeks ago
4.0 - 7.0 years
4 - 8 Lacs
Hyderabad, Pune
Work from Office
Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshooting Experience in managing infrastructure - Windows OS, SQL Database Good knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network Technologies Knowledge of Service management techniques including incident, problem, change, release management JD: Perform MECM infrastructure upgrades, configuration, support, and maintenance. Take lead to drive other teams for new initiatives related to MECM. Provide 16.5 x 7 support on MECM service following a global Rota and follow-the-sun support. Proactively plan and manage the upgrade of MECM servers and MECM clients. Perform performance tuning and capacity planning for MECM infrastructure. Troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Adhere to internal process to support the service, including change management, and incident management policy. Responsible for the troubleshooting of incidents, including joining crisis call and working with teams and vendors for a resolution. Ensures that MECM infrastructure meets the service availability metrics by monitoring MECM and Adaptiva services, client healthiness, performance tuning and capacity planning & troubleshooting advanced MECM related issues. Perform pro-active analysis on day-to-day work to obtain automation on deliveries thereby reducing repetitive and standardized tasks/processes. Automate processes wherever possible/feasible. Ensure appropriate documentation is created or kept up to date. Knowledge, Experience & Qualifications: 4 to 7 years of relevant IT experience, with minimum 4 years of strong MECM knowledge with proven experience in supporting MECM infrastructure & Windows OS in large enterprise environment. Experience in managing infrastructure - Windows OS, SQL Database In-depth knowledge in Windows server and desktop OS, WSUS and SQL server. Knowledge in Storage, and Network Technologies Good knowledge of scripting and development e.g. VB script, PowerShell CCM Client installation workflow & troubleshooting server logs and client logs. Software Package/Application deployment workflow & troubleshooting server logs and client logs. MECM Server policies creation, workflow and Server and Client level troubleshooting with Logs flow Software update/ patching deployment workflow & troubleshooting server logs and client logs. Software and Hardware Inventory workflow & troubleshooting server logs and client logs. DCM, assets compliance baseline creation, deployment, workflow and troubleshooting server logs and client logs. Familiar with workflow of MECM/MECM content distribution, troubleshooting skills to resolve the content distribution issues. Basic knowledge on OS deployment, build process and troubleshooting server logs and client logs. Basic knowledge on DRS or SQL replication and understand Multi level MECM hierarchy. Extensive hands-on experience in SQL query writing to fetch the customized inventory reports. Basic knowledge of PowerShell Script Experience in supporting Adaptiva would be an added advantage. Effective and clear communication skills (written, oral and listening), with ability to describe complex technical scenarios in a concise manner depending on the audience. Proven ability to work across geographies and time zones with a variety of teams. Strong sense of ownership & urgency, ability to prioritize, attention to detail, flexibility, sense of vigilance & adherence to all compliance procedures & policies. Knowledge of Service management techniques including incident, problem, change, release management Ability to work under stress to deliver projects and handle critical system incidents. Working Hours Candidates are expected to have a flexible approach in working and often required to work in shifts (including 16.5x7) and weekends. Regular working days are from Mon to Fri or 5 days working depending upon the shift ROTA. Candidates are required to be able provide on call support during weekends or non-business hours based on Rota. Major Challenges of the Role Managing the high level of critical and unplanned work that is presented to the team. Developing expertise of HSBC s infrastructure. Pressures to deviate from globally agreed policies, procedures, tools, and processes. Overcoming aversion to change in the organization and business practices. Primary Skills: SCCM administration, infrastructure management and SCCM client troubleshooting Experience in managing infrastructure - Windows OS, SQL Database Good knowledge of scripting and development e.g. VB script, PowerShell Secondary Skill: Knowledge in Storage, and Network Technologies Knowledge of Service management techniques including incident, problem, change, release management
Posted 3 weeks ago
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