Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Splunk Administration

Good to have skills :NAMinimum
5 year(s) of experience is required

Educational Qualification :Graduate fulltime degree
Summary:As a Splunk Administrator, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve providing hardware/software support and implementing technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Key Responsibilities:-- Multi-Site Clustering (both Search heads & indexers stack) with replication strategies- Indexes management -
Summary Indexes/DM Acceleration/Scheduled searches- Maintain Jobs & their performance- Splunk Install/Upgrade- Create & Develop Monitoring Jobs for alerts- Troubleshoot issues/error via different logs- SPL (tune real-time searches)- DMC, DB Connect exposure & knowledge- Maintain & develop documents (SOPs) of the whole platform
Technical Experience:-- Experience of working with YAML/Ansible for automation- Strong Architecture knowledge (distributed search/index lifecycle/cluster bundle/manage apps/rolling operation/buckets management)- Comfortable working with UNIX Platform - Basic Networking Skills- Azure DevOps/CICD pipelines for code deploy- Experience of working into Azure Cloud environment- Strong skills into core Splunk Enterprise Administration (Admin certified-preferable) Professional Attributes:-- An individual should have a proven experience of at least 3.5 years as a Splunk administrator.- Hold great ability to understand the business requirements and converting them into solution designs,- Should be quality oriented,- Committed to deliver, pragmatic and solution oriented, and most importantly a team player and with great communication skills. Educational Qualifications:-- Graduate/full time degree Additional Information:- - To support 24*7 environment with rotational shifts Qualification
Graduate fulltime degree