Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Python (Programming Language)

Good to have skills :NAMinimum
2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges, while adhering to defined operating models and processes. Your role will be crucial in maintaining the integrity and performance of systems across server and network areas, contributing to the overall efficiency of the organization.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of technical processes and procedures to enhance team knowledge.- Provide training and support to junior team members to foster a collaborative environment. Professional & Technical
Skills:

- Must To Have

Skills:

Proficiency in Python (Programming Language).- Strong understanding of operating systems and server management.- Experience with troubleshooting hardware and software issues.- Familiarity with network protocols and configurations.- Ability to implement and maintain software solutions across various platforms.
Additional Information:- The candidate should have minimum 2 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification
15 years full time education