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Accenture
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Infra Tech Support Practitioner

Infra Tech Support Practitioner

Accenture

15 - 20 years

1 - 5 Lacs

Bengaluru

Posted:6 hours ago| Platform:

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Skills Required

red linux hat network management troubleshooting hive pega prpc redhat linux apache pig networking ajax sql technical support odata java cordova flume html ubuntu impala javascript pega rules process commander sap fiori sapui5 microsoft windows aws

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Linux

Good to have skills :Red Hat OS AdministrationMinimum
7.5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing solutions for both remote and onsite environments, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, collaborating with different teams to enhance system performance and reliability.
Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical Skills:

- Must To Have
Skills:

Proficiency in Linux.- Good To Have
Skills:

Experience with Red Hat OS Administration.- Strong understanding of server and network management.- Experience with troubleshooting hardware and software issues.- Familiarity with scripting languages for automation tasks.
Additional Information:- The candidate should have minimum 7.5 years of experience in Linux.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification
15 years full time education

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Infra Tech Support Practitioner