5580 Incident Management Jobs - Page 5

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft ASP.NET Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality applications that meet user expectations and business goals. Roles & Responsibilities:- Should support operations and client communications.- Good knowledge in the functionality of ITIL process which includes Change management, Incident management, Problem management and Release management.- Should be proactive in communicating issues and blockers.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Should have good communication skills.- Should have good attitude towards work.- Should be flexible on timings.- Must To Have Skills: Proficiency in Microsoft ASP.NET.- Strong understanding of web application development frameworks.- Experience with database management systems and SQL.- Familiarity with front-end technologies such as HTML, CSS, and JavaScript.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft ASP.NET.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM Integration Bus Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the solutions align with business objectives. You will also engage in testing and troubleshooting to enhance application performance and user experience, while continuously seeking opportunities for improvement and innovation in application development processes. Roles & Responsibilities:- Should support operations and client communications.- Good knowledge in the functionality of ITIL process which includes Change management, Incident management, Problem management and Release management.- Should be proactive in communicating issues and blockers.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Should have 2+ years experience in design and development of IBM integration Bus interfaces.- Should have experience in Operations Support.- Should have strong debugging and problem-solving skills with excellent understanding of system development methodologies, techniques, and tools.- Should have good communication skills.- Should have good attitude towards work.- Should be flexible on timings.- Must To Have Skills: Proficiency in IBM Integration Bus.- Good To Have Skills: Experience with application development frameworks.- Strong understanding of integration patterns and best practices.- Familiarity with database management and SQL.- Experience in troubleshooting and debugging applications. Additional Information:- The candidate should have minimum 2 years of experience in IBM Integration Bus.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Amazon Web Services (AWS) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve application performance and user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Amazon Web Services (AWS).- Strong understanding of cloud architecture and deployment strategies.- Experience with application development frameworks and methodologies.- Familiarity with DevOps practices and tools for continuous integration and delivery.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in Amazon Web Services (AWS).- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Amazon Web Services (AWS) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving activities, participate in team meetings, and contribute to the overall success of projects by leveraging your expertise in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Amazon Web Services (AWS).- Strong understanding of cloud architecture and deployment strategies.- Experience with application development frameworks and methodologies.- Familiarity with database management and data integration techniques.- Ability to troubleshoot and optimize application performance. Additional Information:- The candidate should have minimum 7.5 years of experience in Amazon Web Services (AWS).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Autosys Administration Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Project Role :Operations Engineer Project Role Description :Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have Skills :Autosys AdministrationGood to Have Skills :No Technology SpecializationJob Requirements :Key Responsibilities :-Experienced in Job Scheduling and Monitoring of Jobs -Experience in working using Autosys GUI and CLI -Experience in Job Creation / Modification / Deletion -Troubleshooting with jobs schedule and agent related issues, Calendar creation and Maintenance -Responsible for Design and Implement the new batch jobs -Setting up of new day process jobs for various applications -Scheduling batch Jobs and testing it in the test Environments and migrate into Production Technical Experience :-Experience in Autosys agent Installation, Autosys Database Administration, patching and Autosys upgrade activities -Installation and configuring of Autosys/WCC and EEM applications -Candidate should have good experience in Autosys tool Administration and job migration -Candidate should have good knowledge on troubleshooting of Autosys tool issues -Strong knowledge and acceptance of Incident, Change and Problem Management -Help the Batch monitoring team to resolve the issues Professional Attributes :-Shell Scripting Knowledge -Performs troubleshooting and resolution of incidents and assists application developer team with troubleshooting as needed, interacts with software vendor for incident resolution -Knowledge on Autosys Tool Educational Qualification:-Bachelor Degree Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in discussions to refine application features and address any challenges that arise during the development process, contributing to a dynamic and collaborative work environment. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of application development methodologies.- Experience with integration of ServiceNow with other platforms.- Ability to troubleshoot and resolve application issues effectively.- Familiarity with agile development practices. Additional Information:- The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Monitoring & Tools Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that solutions are effectively implemented across multiple teams, while maintaining a focus on quality and efficiency in application delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Monitoring & Tools.- Strong analytical skills to assess application performance and identify areas for improvement.- Experience with application lifecycle management and deployment processes.- Ability to work collaboratively in a team environment and manage cross-functional relationships.- Familiarity with troubleshooting and resolving application-related issues. Additional Information:- The candidate should have minimum 12 years of experience in SAP Monitoring & Tools.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : TWS Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also be responsible for troubleshooting issues and providing guidance to team members, fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior team members to support their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in TWS Administration.- Strong understanding of application design and development processes.- Experience with configuration management tools and practices.- Ability to troubleshoot and resolve application-related issues.- Familiarity with software development methodologies such as Agile or Scrum. Additional Information:- The candidate should have minimum 3 years of experience in TWS Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP MM Materials Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Additionally, you will monitor project progress and make necessary adjustments to keep everything on track, all while fostering a collaborative and inclusive work environment. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior team members to support their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management.- Strong understanding of supply chain processes and inventory management.- Experience with SAP configuration and customization.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with integration points between SAP MM and other SAP modules. Additional Information:- The candidate should have minimum 3 years of experience in SAP MM Materials Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : React Native Good to have skills : Utilities RetailMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application features with business objectives, ensuring that the final product meets user needs and expectations. Your role will require you to balance technical oversight with team management, fostering an environment of innovation and collaboration. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to track progress and address any roadblocks. Professional & Technical Skills: - Must To Have Skills: Proficiency in React Native.- Good To Have Skills: Experience with Utilities Retail.- Strong understanding of mobile application development principles.- Experience with integrating APIs and third-party libraries.- Familiarity with version control systems such as Git.- Ability to troubleshoot and debug applications effectively. Additional Information:- The candidate should have minimum 5 years of experience in React Native.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : IBM Integration Bus Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM Integration Bus.- Strong understanding of application integration patterns and best practices.- Experience with API management and service-oriented architecture.- Familiarity with message-oriented middleware and enterprise service bus concepts.- Ability to troubleshoot and resolve integration issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in IBM Integration Bus.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Python (Programming Language) Good to have skills : AWS Lambda Administration, Adobe Experience Platform (AEP), Adobe Journey OptimizerMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align application development with organizational goals, ensuring that the solutions provided are effective and innovative. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Evaluate and implement best practices in application development to improve efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Good To Have Skills: Experience with Adobe Journey Optimizer, Adobe Experience Platform (AEP), AWS Lambda Administration.- Strong understanding of software development life cycle methodologies.- Experience with application architecture and design principles.- Proficiency in debugging and troubleshooting complex application issues. Additional Information:- The candidate should have minimum 7.5 years of experience in Python (Programming Language).- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP MM Materials Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications. Your role will require effective communication and coordination to facilitate smooth project execution and delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management.- Strong understanding of supply chain processes and inventory management.- Experience with SAP configuration and customization.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with integration points between SAP MM and other SAP modules. Additional Information:- The candidate should have minimum 5 years of experience in SAP MM Materials Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will be at the forefront of designing, building, and configuring applications. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also be responsible for troubleshooting issues and providing guidance to team members, making your role crucial in delivering high-quality solutions that align with organizational goals. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Engage in continuous improvement initiatives to optimize application performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of ITIL processes and frameworks.- Experience with application lifecycle management.- Ability to configure and customize ServiceNow modules.- Familiarity with scripting languages relevant to ServiceNow. Additional Information:- The candidate should have minimum 3 years of experience in ServiceNow IT Service Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP MM Materials Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management.- Strong understanding of supply chain processes and inventory management.- Experience with integration of SAP MM with other SAP modules.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with SAP configuration and customization. Additional Information:- The candidate should have minimum 5 years of experience in SAP MM Materials Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Sitecore Commerce Good to have skills : ASP.NET MVCMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Your role will require you to stay updated with industry trends and best practices to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate communication between technical teams and stakeholders to ensure alignment on project goals.- Mentor junior team members, providing them with guidance and support in their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in Sitecore Commerce.- Good To Have Skills: Experience with ASP.NET MVC.- Strong understanding of application design principles and best practices.- Experience in configuring and customizing Sitecore Commerce solutions.- Familiarity with integration techniques for third-party services and APIs. Additional Information:- The candidate should have minimum 3 years of experience in Sitecore Commerce.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Azure Active Directory Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with organizational goals and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Active Directory.- Strong understanding of cloud computing concepts and services.- Experience with identity and access management solutions.- Familiarity with application lifecycle management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Microsoft Azure Active Directory.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce DevOps Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project goals are met, facilitating discussions to address challenges, and guiding the development process to align with organizational objectives. You will also engage in strategic planning and decision-making to enhance application performance and user experience, ensuring that all stakeholders are informed and involved throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge-sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce DevOps.- Strong understanding of continuous integration and continuous deployment processes.- Experience with version control systems such as Git.- Familiarity with Agile methodologies and project management tools.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce DevOps.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP MM Materials Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. A typical day involves collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Roles & Responsibilities:- Candidate should have minimum 2 S/4 HANA Implementation project experience.- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management.- Strong understanding of supply chain processes and inventory management.- Experience with integration of SAP MM with other SAP modules.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with SAP configuration and customization. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP MM Materials Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Angular Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical requirements. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Angular.- Strong understanding of web application development principles.- Experience with front-end frameworks and libraries.- Familiarity with RESTful APIs and integration techniques.- Ability to troubleshoot and optimize application performance. Additional Information:- The candidate should have minimum 5 years of experience in Angular.- This position is based at our Hyderabad office.- A 15 years full time education is required.- Resource need to work in Shift B(12:30pm till 10:00pm) Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Amazon Web Services (AWS) Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, ensuring that the applications meet the required standards and specifications while fostering a collaborative environment for your team members. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Amazon Web Services (AWS).- Strong understanding of cloud architecture and deployment strategies.- Experience with application design and development methodologies.- Familiarity with DevOps practices and tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 12 years of experience in Amazon Web Services (AWS).- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Investigation of complex tickets or Triage of all incidents reported on the servicing application and resolve where possible with in SLA along with providing work arounds to minimise impact of MI or prolonged issue • Incident Management: All support requests raised to support team to be managed within agreed service levels, Monitoring of the environment ensuring we stay on top of all major issues and escalating to manager where appropriate. Ensuring we meet SLA requirements or renegotiate where SLA is not achievable. • Problem Management: Ensuring recurring issues are addressed by the right process to prevent reoccurrence and ensuring they are timeline driven. • Maintain service desk tickets with updated and communications among application support team, business stakeholders and supplier • Lead / co-ordinate all resolutions and closure of application support tickets within agreed SLA’s. • Raise any Operations issues with Vendor/Supplier for any tickets that require the third party software suppliers input and follow up till fixed. Ensure CR is supported for fix till the end or escalate delays to leads and managers. • Responsible to document any critical issue with step by step and create a knowledge articles. • Handling customers, following up on the customer issues and clarifications, carry out second and third line of troubleshooting, work with development/testing teams to get the customer issues resolved. • Escalate tickets and coordinate resolution where the issues resolved at first level and provide suggestions & ideas to Junior /Seniors System Support Analyst and help them to progress on their tickets. • Contribute to personal performance and development reviews and planning. Fully engage in any personal training and development activity that is agreed. • Ensure all Treating Customer Fairly requirements are met. •Produce all necessary documents, analytical / statistical reports etc. and report any breach to Line Managers. • Provide support to IT systems end users and related software, applications and services through service desk software, phone or by any electronic methods with in the agreed SLAs. Provide technical support of the application hosted over cloud/onpremise. • Monitor and maintain automated processes, systems etc. and report and resolve any issues reported or liaise with service owners and other technical support teams. •Communicate any training requirements to your line manager. •Responsible for taking the queue ownership for respective set of applications supported. • Maintaining and enhancing practical and operational relationships with third party suppliers. •Work alongside the risk function in developing and maintaining a risk management agenda, acting both to ensure the necessary levels of transparency for potential risks and promoting a positive culture of awareness and accountability throughout your function. • Flexible to work in any shifts as per business requirements and Available MI or On call for critical applications (Probably no US Shifts) • Undertake any other duties, commensurate with grade and job title, requested by Line Manager or above. • Ability to have strong mortgage or savings application knowledge and expert in at least one application and back up for other small or medium sized applications with ability to train other team members on the same and manage the queue. • Able to work on Process Migrations for one or two application and provide training to the business as part of migration. • Ability to handle at least one big application and one small or medium sized application independently. • Lead process improvements and documentation/Run books •Manage and lead Audit work and application upgrades

Job Purpose and Impact The Senior Professional, Application Development job builds, maintains, integrates and implements software applications within the organization. With minimal supervision, this job performs complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications Key Accountabilities APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and procedures. APPLICATION DEVELOPMENT & DEPLOYMENT: Performs advanced programming, configuration, testing and deployment of fixes or updates for application version releases. USER COMMUNICATION & SUPPORT: Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs. APPLICATION SUPPORT: Conducts complex technical application support activities to deliver on business outcomes. STAKEHOLDER MANAGEMENT: Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals. INCIDENT & REQUEST MANAGEMENT: Leads prioritization of incoming incident tickets and user requests. VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates complex contracts. Qualifications Minimum Qualification: Minimum requirement of 5 years or more of relevant experience. Minimum of 5+ years of ServiceNow related work experience and 10-16 years overall experience Certification in ServiceNow under CIS IT Service Management Prior Experience in designing and implementing ServiceNow Case Management, Query Management and Workflow management Preferred Qualification: Lead Change - Level 2 - Develops resiliency to positively navigate change, work within uncertainty, and support others through the process. Demonstrate Digital Technology & Data Fluency - Level 2 - Understands the importance of information security, embracing and integrating new technologies to contribute to team performance as well as working on how to use data to aid in decision making. Build Financial & Business Acumen - Level 2 - Looks to increase financial and business understanding to draw accurate insights and use information as a strategic tool. Develop Self and Others - Level 2 - Seeks out feedback, coaching and assignments that lead to personal growth, aligns career goals with business, and holds self accountable. Partner with Impact - Level 2 - Develops skills to be a strong partner by understanding the business and the customer, how to anticipate needs and identify benefits and risks of solutions. Execute with Excellence - Level 2 - Identify value of future scenarios, resource allocation, how to anticipate potential obstacles and contributes to the end-to-end execution.

Litmus 7 Seeking a Network and Security Support Engineer to provide 16x5 rotational support, manage Palo Alto and Zscaler firewalls, and troubleshoot LAN/WAN/WLAN networks. Experience with LogicMonitor, ServiceNow, and scripting (Python, Ansible, PowerShell) is a plus. his role represents a unique opportunity to shape the digital future of retail while establishing Litmus7 as the definitive strategic technology partner for enterprise retail transformation. Monitoring of network and firewall infrastructure, including links and connectivity health. Enable Network related metrics in monitoring tools. Detection, triage, and resolution of network-related alerts. Escalation and coordination with customers internal teams and third-party partners during major incidents. Drive P1 and Severity calls till closure of RCA. Drive Change Management Process. Handle large volume of tickets, coordinate internally to closure. Documentation and SOP development to fill current knowledge gaps. Proposing and implementing automation improvements for alerting and response. Maintaining incident tracking, resolution, and reporting via ITSM tools. Configuration, monitoring, and policy management for Palo Alto firewalls and Zscaler VPNs. Incident response and resolution for access, connectivity, and policy-related issues. Ongoing firewall rule management, access control reviews, and configuration changes. Coordination with regional teams to ensure language and time zone alignment during business hours. Participation in internal and external compliance activities, including documentation and policy maintenance. Support for ongoing infrastructure initiatives including upgrades, segmentation, and policy consolidation. Technology Environment Monitoring: LogicMonitor ITSM: ServiceNow Firewall & VPN: Palo Alto, Zscaler Firewalls: Palo Alto 420, 1400, 3200 series (in HA) VPN: Zscaler

3+ yrs in BI operations Strong in BI monitoring and cross-functional collaboration. Monitor & Support BI systems Resolve incidents, Optimize workflows Ensure data reliability across tools Example - (Qlik, Power BI, Tableau, and SAP Analytics Cloud.) Required Candidate profile 3+ yrs in BI operations with hands-on in Power BI, Qlik & Tableau. Skilled in troubleshooting, data modeling, ETL, and incident resolution. Strong in BI monitoring and cross-functional collaboration.