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Inbound Support Associate Day Shift (Kolkata)

Inbound Support Associate Day Shift (Kolkata)

2coms

0 - 5 years

0 - 3 Lacs

Kolkata

Posted:1 week ago| Platform:

Apply

Skills Required

inbound calls data validation resolve inbound customer service redhat linux sql ansible adobe premiere pro desktop java linux administration telecalling communication skills jira bpo wifi python identify resource adobe after effects photoshop excel groovy calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY

Job Role: Inbound Support Associate Day Shift (Kolkata)

Responsibilities:

Handle inbound calls efficiently and professionally
Provide accurate, valid, and complete information by using the right tools and resources
Identify candidate's issues and resolve them on time or escalate when necessary
Maintain detailed records of candidate interactions in excel.
Prepare daily, weekly, and monthly MIS reports in Excel

Location:

Hybrid (New Alipore , Kolkata) Candidate must work from the office 2 days a week
Out of Location(Work from Home Mode)

Requirements

Bachelor's degree in any field
Good communication skills required
Freshers or candidates with up to 1 year of BPO Or tele calling experience will be preferred.
Must have laptop or desktop with 8 GB RAM
Must have stable wifi/ network connection

Benefits

Salary : Upto Rs.14,000 take home

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