1 - 6 years
1 - 3 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Communicate with customers to gather company details and understand their requirements
Assign sales enquiries to the relevant technical team members
Prepare techno-commercial quotations in coordination with the technical team
Follow up with customers in sync with the technical team
Generate daily reports on enquiries, submitted quotations, order conversions and the pending matters
Maintain and update purchase order (PO) details and monitor order processing
Communicate order status, dispatch details, and pending matters with customers
Co-ordinate to resolve customer complaints effectively
Collect and document customer satisfaction reports and feedback
Strong communication and interpersonal skills
Positive attitude and a strong willingness to learn
Commitment to teamwork and collaboration
Proactive approach with timely responses
Excellent coordination skills between customers and internal departments
Proficiency in professional letter drafting
Advanced Excel proficiency
Basic to intermediate knowledge of Tally ERP
Tele-calling experience
HR coordination skills
Ability to create professional PowerPoint presentations
Knowledge of website management, social media marketing, and SEO (preferred but not mandatory)
This role is ideal for individuals who are not only task-oriented but also passionate about continuous learning and growth in a dynamic, team-driven environment.
N K Instruments
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