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7.0 - 12.0 years
6 - 12 Lacs
Dombivli
Work from Office
Job Title: Retail Specialist Highstreet Job Summary: The Retail specialist is responsible for the overall management and operational effectiveness of the highstreet, ensuring smooth daily operations, tenant relations, safety and security, customer satisfaction, and maintaining a positive shopping/ retail environment. The role involves managing staff, overseeing facility maintenance, and coordinating with various Stakeholders to ensure that the high street operates efficiently. Key Responsibilities: Daily Operations Management : Oversee the day-to-day operations of high street, ensuring that all systems (lighting, HVAC, escalators, elevators, etc.) are functioning optimally. Coordinate opening and closing procedures and ensure adherence to operational hours as per Operations Manual Maintain a clean, safe, and welcoming environment for customers, tenants, and staff. Vendor and Facility Management : Along with HPM head of that unit , Retail specialist needs Manage contracts with service providers for cleaning, maintenance, landscaping, security, and other services related to Highstreet Supervise the maintenance of the retail Highstreet , ensuring repairs and improvements are carried out in a timely manner. Monitor the operation of the retail amenities, including restrooms, parking areas, outdoor seating and Common Area Tenant Relations : Serve as the primary point of contact for all Retail tenants, addressing any concerns or requests in a timely and professional manner. Coordinate for fit outs with design & fit out team , ensuring all necessary support is provided by HPM team during fitouts to retailer Conduct regular meetings with Retailers along with HPM & DESIGN Team to discuss design , mep , fitout updates during fitout stage . SPOC for Lodha retail team post brand starts trading at Highstreet Health, Safety, and Security : Implement and enforce safety and emergency procedures, ensuring the safety of customers and staff. Supervise the security team and coordinate response efforts to incidents, thefts, or emergencies at Highstreet . Ensure compliance with health and safety regulations and government policies. Customer Service and Experience : Ensure the Highstreet retail provides a pleasant and customer-friendly experience by maintaining high standards of service and cleanliness. Implement strategies set my retail team to improve customer engagement and satisfaction. Financial and Budget Management : Prepare and manage the operational budget for the highstreet, ensuring costs are controlled and operating expenses are within budget. Monitor and report on financial performance, including sales, revenues, and cost-saving initiatives. Conduct cost-benefit analyses and recommend operational improvements to maximize efficiency. Closely co ordinate with Commercial team & Ops team in resolving outstanding & receivables related issues. Ensuring all relevant details regards to Utility billing is shared by HPM team to commercial team as per set monthly date . Marketing and Promotions : Collaborate with the marketing team to create and execute promotional campaigns, events, and seasonal programs. Work with retailers and partners on co-marketing initiatives to drive ff & sales. Team Leadership : Working closely with HPM Head , Lead and manage a team of operational staff, including security, hk and maintenance teams. Provide training to staff in regards to Ops Manual , Fitout Manual , Disaster Management process. Foster a team-oriented environment, promoting collaboration and effective communication across departments Compliance and Reporting : Ensure adherence to all legal, environmental, and regulatory requirements related to highstreet operations Maintain accurate records of operations, incidents, and reports for management. Generate and present regular operational reports . Key Skills & Qualifications: Education : Bachelor's degree in Business Administration, Facility Management, Hospitality, or a related field. A masters degree is a plus. Experience : At least 5-7 years of experience in operations management, preferably within a retail mix used development or mall environment. Communication Skills : Excellent verbal and written communication skills, with the ability to liaise effectively with tenants, customers, vendors, and Senior management. Problem-Solving : Ability to quickly identify problems and implement effective solutions in high-pressure situations. Financial Acumen : Experience in Managing dept budget, cost control, and financial analysis. Customer Focused : A strong commitment to customer satisfaction and the ability to enhance the customer shopping experience. Technical Knowledge : Familiarity with property management systems, security systems, and maintenance protocols. Working Conditions: Full-time position with a mix of office-based work and on-site presence at highstreet. Flexibility to work evenings, weekends, and holidays as needed. Must be available to handle emergencies and after-hours incidents. Performance Metrics: Customer satisfaction and feedback ratings. Compliance with budget and financial targets. Operational efficiency and uptime of facilities and services. Successful execution of marketing campaigns and events at Highstreet Tenant retention and satisfaction. This role is critical to ensuring the smooth operation and profitability of the highstreet, providing a safe and enjoyable shopping environment while maintaining effective and sustainable business practices.
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
Pune
Work from Office
Role & responsibilities At Ekart our continuous endeavor is to provide high quality experience to the customers by increasing operational excellence. The purpose of this job role is to adhere to the standard operating procedures at all times. You are responsible for: Processing Daily Inbound & Outbound Orders. Ensuring receiving materials with appropriate methods with utmost quality Ensuring WOM (Warehouse Order Management) & Inventory Management Handling the team of Supervisors & large task force. Controls inventory levels by conducting physical counts; reconciling with data storage system Provide on-the- job training to warehouse staff Data analysis and report making
Posted 2 weeks ago
1.0 - 6.0 years
2 - 3 Lacs
Chennai
Work from Office
JOB OVERVIEW: The incumbent will be responsible driving the secondary sales and merchandizing by building and developing long term relationships with the retailers. Role & responsibilities Cover Superstore outlet in the respective territory Achieve assigned monthly Target Responsible for New Outlet Opening Responsible for New Product Launch Manage the performance of superstore channel to improve our sales & revenue. Ensure POB conversion into secondary sales with DMS execution Mobile reporting (Attendance & Sales) on daily basis Responsible for repeat & frequent order from outlets Responsible for merchandising & store branding Develop & Maintain strong relationship with channel Partners. KEY STAKEHOLDERS: INTERNAL Marketing, Supply Chain, Human Resources, Sales Development KEY STAKEHOLDERS: EXTERNAL Retailers, Wholesalers, Distributors, Key Accounts customers
Posted 4 weeks ago
5.0 - 10.0 years
9 - 12 Lacs
Madurai, Singapore, Chennai
Work from Office
Position: Supermarket / Minimart Cashier Only Tamil candidates Salary : S$ 1200 to 1500 [Rs .78,000 to 99500 ] Food and accommodation provided by the company Job Location: Singapore Work permit: E-Pass Interested visit our office directly with original passport Office Address: Swagatham Resource Management India Private limited No: 14 Sarathy Nagar 1st main road, Velachery, Chennai - 600 042 Time :9am to 5pm [ Monday to Saturday] Contact: HR Sabitha # 7418027300 [Call time 9am to 6pm }
Posted 1 month ago
7.0 - 12.0 years
19 - 20 Lacs
Patna
Remote
Role & responsibilities Purpose: This position has overall responsibility of developing sales strategies for assigned territories/ LFS counters, focusing on business growth. Sales target achievement on monthly basis and supervision of Promoters. Drive the secondary sales and monitor stocks. Monitoring adherence to commercial norms and taking corrective action where required. Identification of areas of network expansion / correction and recommendation of suitable parties within the territory. Introducing new products to Chains, implementing new marketing plans. Tracking the market share of the company in the categories handled and taking action on focus areas for share enhancement. Identification of focus outlets for merchandising and promotions. Promoters/Merchandiser selection, training, and performance evaluations. Recognising the strengths and shortcomings of front-line sales representatives dealing with chains and addressing the inadequacies through both on-the-job and classroom training in a few particular areas. For both large towns and upcountry markets, evaluate and increase the market size & share, sales potential, and develop effective channels of distribution to satisfy short- and long-term goals few particular areas The job is primarily developmental, so the focus should be on creating opportunities that have been missed in the past. Preferred candidate profile Candidates should have 7-12 yrs of experience in modern trade. Any graduation/ (MBA preferable) Should possess strong prospecting & negotiation skills Analytical with strong people management skills.
Posted 1 month ago
2.0 - 4.0 years
5 - 8 Lacs
Pune
Work from Office
Regular review meetings to be done with the management a Ensure clients are following SOPs SOPs Framing Post SOP Audit SOP Training Performance Audit - Managers/ Supervisors Process Excellence Process Mapping Mystery Audit Project Coordination Required Candidate profile •Qualification: Graduate •Languages Known: English, Hindi •Min 01-year experience in retail is mandatory as in project management •Location: Pune (Must be ready to travel across India)
Posted 1 month ago
2.0 - 7.0 years
3 - 6 Lacs
Hyderabad
Work from Office
looking for a Modern Trade executive KAE-(MT)- 9003825551. The focus on sales, marketing, and overall business strategy within the modern retail landscape includes large-scale outlets like supermarkets and hypermarkets. Age: Up to 35. Gender: Male / Female, both can apply. Location: Hyderabad. Salary: up to 9lpa + TA & DA + other employee benefits. Education: Any Degree. Industry: FMCG. If you're interested, feel free to give me a call or share your resume via WhatsApp- 9003825551. Key Responsibilities: Handling all Modern Trade Accounts.(Ex supermarkets and hypermarkets). competitors' of competitors activity and monitoring shares and maximizing shares at key accounts. Promotion of new products in the existing vertical across the market in key seasons. Distributor management and thereby ensuring effective channel sales. Maintaining stock levels, ensuring the quality of supplies, and supervising the quantity, type, and scheduling of orders. Delivering healthy service to the customer and thereby achieving the sales target Driving volume and growth in the key accounts (modern trade) Plan appropriate schemes for the liquidation of slow-moving SKUs to achieve the required stock turns. Ensure availability and visibility at the store level(visual merchandise) Managing/Developing Team Areas of Expertise: Branding and Promotion. Distributor and team handling. Relationship building and networking.
Posted 1 month ago
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