HVAC Group - Market Quality

Maruti Suzuki

3 - 6 years

3 - 6 Lacs

Gurgaon Haryana India

Posted:3 days ago| Platform: Foundit logo

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Skills Required

HVAC Systems Root-Cause Analysis Six Sigma Data Analysis Communication

Work Mode

On-site

Job Type

Full Time

Job Description

Handling of market feedback warranty issues related to HVAC system.
Vendor visits for process verification at vendor for root-cause analysis of typical cases.
3G at dealer/customer location to identify the usage pattern for actual problem understanding and trouble-shooting
Coordination with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback.
FTA approach for solving complex market issues.
Competitor process / design benchmarking.
Diagnose and resolve customer complaints.

Competency Required:

Good understanding of HVAC parts like compressor, condenser, HVAC unit, control panel etc
Expert in understanding drawings of HVAC parts.
Profound knowledge of HVAC parts technology and blower motor manufacturing processes
Good experience on root-cause analysis of defect.
Well versed in QC tools, DOE, Six Sigma
Analytical skills and logical approach towards problem solving
Hands on experience in resolving complex market problems and able to concisely explain and present to related stake holders and management.
Ability to analyze the data and propose solution future strategies.
Good communication presentation skills
Ability to work within strict timelines

Specific Expertise for Functional Area:

Experience of automotive AC refrigeration system (especially parts like compressor, condenser, HVAC unit, control panel etc )

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