Human Resource Operations Manager

Job Summary:

Payroll & HR Operations Executive

Please share your resume at 9748011777 (Malhar Ghoshal)

Key Responsibilities:

Payroll Management:

• Manage

  end-to-end payroll processing

  including

  shifts

  ,

  overtime

  ,

  variable pay

  , and

  monthly salary disbursements

  .
• Ensure accurate

  tax calculations

  including

  TDS, exemptions, and year-end projections

  .
• Ensure statutory compliance with

  PF, ESI, PT, TDS, Gratuity

  , and the

  Shops & Establishments Act

  .
• Coordinate with

  finance and compliance teams

  for payroll audits, reconciliations, and tax matters.
• Maintain accurate payroll data through

  HRMS software

  and

  biometric attendance integrations

  .
• Validate payroll inputs like

  attendance

  ,

  leaves

  ,

  shift differentials

  , and

  incentives

  .

HR Operations:

• Handle complete

  HRIS operations

  and the

  employee lifecycle

  : onboarding, confirmation, transfers, and exits.
• Ensure timely issuance of

  appointment letters

  ,

  LOIs

  ,

  confirmation letters

  , and

  F&F settlements

  .
• Develop and enforce

  SOPs

  ,

  HR processes

  , and

  policies

  aligned with BPO operational needs.
• Maintain

  audit-ready employee records

  and up-to-date documentation.

Compliance & Statutory Reporting:

• Stay current with

  labor law updates

  and ensure organizational adherence to compliance norms.
• Prepare and submit

  statutory filings

  ; handle

  labor audits

  and

  inspections

  .
• Ensure compliance with

  internal HR and data protection policies

  , especially in

  client-sensitive areas (e.g., BFSI)

  .

Employee Support & Grievance Handling:

• Act as the

  point of contact

  for employee queries related to

  payroll

  ,

  taxes

  ,

  benefits

  , and

  attendance

  .
• Work closely with

  shift managers

  and

  department heads

  to address team-specific HR requirements.
• Resolve payroll and HR-related issues promptly to ensure high employee satisfaction.
  

Reporting & HR Analytics:

• Generate and analyze reports including

  payroll summaries

  ,

  headcount

  ,

  attrition trends

  , and

  compliance dashboards

  .
• Support management with insights from

  HR analytics

  on trends in

  absenteeism

  ,

  overtime

  , and

  turnover

  .

Key Skills & Competencies:

• Strong hands-on experience with

  HRMS/payroll tools

  and

  biometric systems

  .
• In-depth knowledge of

  Indian labor laws

  and

  statutory compliance processes

  .
• Strong knowledge in

  tax calculation

  :

  TDS

  ,

  income tax slabs

  ,

  investment declaration reviews

  ,

  tax-saving exemptions

  , and

  year-end reconciliation

  .
• Excellent understanding of

  BPO operations

  , especially

  night shifts

  ,

  rotational schedules

  , and

  variable incentive structures

  .
• Strong

  analytical

  ,

  problem-solving

  , and

  organizational skills

  .
• High

  attention to detail

  and ability to manage

  confidential payroll data

  securely.
• Excellent

  communication skills

  and a collaborative mindset for cross-functional coordination.

Educational Qualification:

• Graduate/Postgraduate in

  HR

  ,

  Business Administration

  , or

  Commerce

  .
• Additional certifications in

  Payroll Management

  ,

  Labor Laws

  , or

  HR Analytics

  will be an advantage.

Preferred Candidate Profile:

• 3+ years of experience in

  HR payroll operations

  , preferably in a

  BPO/ITES environment

  .
• Demonstrated ability to handle payroll for

  large-scale teams (500+ employees)

  .
• Familiarity with

  shift-based operations

  ,

  compliance-heavy client projects

  , and

  fast-paced HR processes

  .

Please share your resume at 9748011777 (Malhar Ghoshal)