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5.0 - 10.0 years
6 - 10 Lacs
Kolkata
Work from Office
Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP SuccessFactors Performance & Goals Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement, and enhance Accenture's marketplace reputation. You will shape Accenture and client strategy, work directly with clients in a trusted advisor relationship, and gather requirements to analyze, design, and implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead continuous improvement initiatives within the team- Develop and implement strategies to enhance team performance Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP SuccessFactors Performance & Goals- Strong understanding of HR processes and systems- Experience in implementing SAP SuccessFactors modules- Knowledge of performance management best practices- Experience in leading performance and goals projects Additional Information:- The candidate should have a minimum of 5 years of experience in SAP SuccessFactors Performance & Goals- This position is based at our Kolkata office- A 15 years full-time education is required Qualification 15 years full time education
Posted 2 days ago
10.0 - 14.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Skill required: Capacity Planning & Forecasting - Customer Acquisition Strategy & Implementation Designation: Workforce Services Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with Client and stakeholders with the intent of achieving contractual objectives and corporate goals.Design and implement strategies to assist our clients in their strategies to grow and acquire customers. What are we looking for Lead a highly engaged team that drives data and insight lead resourcing with a fit to future workforce strategy The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals. Build and maintain effective client relationships in Planning. Understand their mission, vision and goals, changes, and improvements, and help them achieve these goals. Build and maintain effective relationships with Stakeholders for the sites/products that you are responsible for, ensuring constant communication and collaboration. Identify gaps in supply versus demand and manage actions to mitigate ensuring communication with other planning teams and operational stakeholders. Share Client objectives with planning teams to identify support opportunities and resolve conflicts. Ensure team outputs are compelling, accurate, relevant, and consistent. Enhance performance by improving processes and maximizing resources. Continuously expand industry, commercial, and business knowledge both internally and externally. 10+ years of experience in end-to-end Workforce management Strong sense of personal stake and urgency in day-to-day management. Ability to forge positive, objective relationships with Client, Operations and Support teams. Adapt, thrive and multitask in a demanding workplace while managing pressure, deadlines and conflicting and shifting priorities. Appetite for challenges; driving projects, improvement opportunities, maturity models Proficiency in basic arithmetic and statistical concepts and strong logical ability desired with strong mathematical calibration skill. Must demonstrate perceptive, thorough and decisive approach to problem solving. Should possess excellent communication and negotiation skills in coordinating with different functional heads / teams. This would include the Client planning team, Operations team, Commercial teams and other functions for all transactional and strategic requirements. POWER APPS Visual Basic Data Analysis Power Query Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Participates in the action and strategic planning process that establishes annual objectives and goals for an organization Work closely with the planning coordinators from client side Responsible for delivery on all contracts / SLAs Manages internal and external audit with processes and controls. Responsible for the development of resources under his/her span Qualification Any Graduation
Posted 2 days ago
13.0 - 17.0 years
30 - 35 Lacs
Mumbai
Work from Office
About The Role Skill required: Talent & HR - Talent Management Designation: Delivery Lead Associate Director Qualifications: Any Graduation Years of Experience: 18 to 28 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for - Manage end to end Recruitment delivery for a large global account. Meet or exceed primary and secondary metric as defined contractually in the client agreement across Talent Aquistion Delivery and across multiple locations Spearhead strategic initiatives, leading transformation and process reengineering to enhance process effectiveness and efficiency, which in turn lowers HR operational costs. lend extensive process expertise to the Business Intelligence (BI) team during the preparation of global design and localization workshops. Mentor and develop operations managers to take up greater responsibilities within the deal and across the organization Develop and deploy process improvement initiatives and process optimization projects within the deal Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters - Should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions.- Manages large complex teams and/or work efforts at a client or within Accenture Provide overall direction to the projects to ensure smooth operations and also ensuring client issues are handled with careKnowledge of HR and Talent Management /Recruitment domain Have proven record of managing large RPO / global Recruitment team Knowledgeable on End-to-end recruitment Process Firm understanding of recruitment best practices and challenges of different geographies.- Have good client management experience- Have managed / been actively part of transition of new process- Should display good understanding of Operational Excellence methodologies to improve performance and should have actively participated in process improvement programs and initiatives or sponsored themMS OfficeEmail Writing SkillsProblem solving skills (Analytical skills / Collabrative thinking/ Adaptable to change)Verbal Communication :Sentence Mastery, Vocabulary,Fluency,PronunciationCustomer Service Skills Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Learning Content DevelopmentMicrosoft Office SuiteInsurance ManagementInsurance Risk ManagementAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTraining & Transition Experience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
3.0 - 5.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Job Title Corporate Mobility Associate, 12 ( Associate) + CS&S Management Level :12, associate Location:Bangalore/ Gurgaon/Hyderabad/Chennai Must have skills: Handling visa & immigration Good to have skills: have knowledge on visas & immigration for United Kingdom Job Summary : Mobility team is responsible for the day- to-day service delivery of Mobility services in connection with assigned population of personnel traveling to various countries. Working as part of the Mobility team, the role demands that he/she will be required to collect complete documentation from assignees and handle any Mobility queries. Roles & Responsibilities: Process work visas collecting complete documents for processing invite letter / work permits. Respond with complete solution to queries on visas (if needs with help of Analyst, Senior Analysts/Specialists) within SLA. Real time update of visa trackers and ServiceNow with each step and weekly update on work permit status to applicants Work with Travel/Visa agents to ensure timely submission and collection of applications and passport. Continuously improve systems knowledge, and communications skills Perform any projects/activities assigned by the Team Lead / Manager Correspondence Able to draft mails using proper business communication language, non-aggressive and customer friendly communication Maintain and update immigration trackers and internal systems/tools to ensure accurate and up-to-date records. Manage leadership-level cases with a focus on providing personalized support, tracking progress, and ensuring timely closure. Organize and conduct sessions for travelers, providing guidance on visa processes and the procedures they need to follow while traveling. Stay updated on immigration regulations and best practices. Continuously enhance system knowledge and communication skills to improve efficiency and effectiveness. Take ownership of assigned projects and activities as directed by the Team Lead or Manager. Be adaptable to work with other teams, such as operations, when necessary, to support business requirements. Actively engage with customers, addressing their queries and ensuring all necessary documents are arranged and processed efficiently for visa services. Professional & Technical Skills: Excellent written and verbal communication skills, with the ability to correspond effectively in a business setting. Attention to detail and the ability to manage multiple tasks simultaneously. Ability to work independently and in a team environment. Strong problem-solving skills and a customer-oriented mindset. Willingness to take on additional responsibilities and adapt to changing team needs. Additional Information: - The ideal candidate should have worked with Corporates in the Field of Immigration and looking for a career in this field About Our Company | AccentureQualification Experience: Minimum of 3 to 5 years of experience in handling tax, assignments, visas, immigration compliance and related processes Educational Qualification:A University degree
Posted 2 days ago
13.0 - 18.0 years
15 - 20 Lacs
Bengaluru
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Looking for a Six Sigma Black Belt (preferred), but Green Belt certification is also acceptable with relevant domain expertise (If the candidate has multi-domain expertise and has worked in HR domain Required expertise in Workforce Data Administration (WDA), Payroll & TA experience is preferred Should be familiar with Failure Mode and Effects Analysis (FMEA), quality frameworks, productivity analysis/calculations, and business case creation for transformation projects, including Cost-Benefit Analysis (CBA) and Return on Investment (ROI) generation. Have driven transformation projects independently with clients and managed internal stakeholders Should have good communication skills and client management exp as this is a client-facing role Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved You will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation
Posted 2 days ago
1.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Work from Office
We are looking for a skilled International Voice Sales Trainer to join our team at Cogniphi Technologies Pvt Ltd. The ideal candidate will have 146 years of experience in the IT Services & Consulting industry. Roles and Responsibility Develop and implement effective training programs for international voice sales teams. Conduct regular coaching sessions to enhance sales performance and customer service skills. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Analyze sales data and feedback to inform training strategies and optimize results. Create engaging content, including presentations, manuals, and online resources, to support training initiatives. Evaluate the effectiveness of training programs through metrics and KPIs. Job Requirements Proven experience as an International Voice Sales Trainer or similar role. Strong understanding of sales principles, practices, and techniques. Excellent communication, interpersonal, and presentation skills. Ability to analyze complex data sets and provide actionable insights. Experience with adult learning principles and instructional design methodologies. Familiarity with CRM software and other sales management tools.
Posted 2 days ago
3.0 - 5.0 years
3 - 6 Lacs
Mumbai
Work from Office
About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)HR Analytics & ServicesTalent IdentificationLearning Content DevelopmentCommunicationAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTraining & Transition ExperienceTalent Development & AcquisitionEDM & WFDA Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do This role involves a deeper understanding of the Employee & Org data management process and leveraging expertise to solve specific problems related to workforce management. The role includes training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Primary Responsibilities / Accountabilities:Process Support:oRead, understand, and analyze client processes as a subject matter expert.oExecute processes accurately and timely as a hands-on processor.oMaster the given process and help team members overcome process-related queries.oEscalate issues and seek advice when faced with complex problems.oPay close attention to the quality of written and verbal English skills within the team.oCreate logical plans, realistic estimates, and schedules for activities or project segments.oEnsure LWIs are followed and updated regularly and train team members on process updates.oEnsure process controls are followed; maintain, validate, and update process documentation to ensure compliance.oPerform Root Cause Analysis on issues faced and suggest appropriate corrective actions.oPropose process improvement ideas to reduce time, improve accuracy, or enhance controls.oParticipate in Knowledge Transfer of any process/client and acquire in-depth knowledge as an SME.oParticipate in various internal or client initiatives related to the process.oUnderstand existing performance metrics, how they are measured, and improve the measurement system.Team Support:oPlan proper allocation of work.oSupport Team Lead / Manager with daily stats/reporting and MOS.oUpdate process metrics daily and maintain MIS.oBe available on the floor to resolve process-related issues.oParticipate in team-building activities and organizational initiatives.oComplete training needs analysis for the team through quality reports and knowledge tests.oFollow the Quality Check and Audit mechanism within the process to ensure delivery on SLAs.oEnsure and maintain the security and confidentiality of client data.oAssist in training/educating team members on learning and acquiring skills in the process. What are we looking for NAFunctional Competencies:Knowledge of Employee & Org data management processes (New Hires, Exit, Job data changes, etc.).Strong MS Office and Excel skills.Strong command of written and verbal English language.Proficient with Business Excellence Practice.Experience:Essentials:o4-6 years overall experience.o3+ years of Employee & Org data management process experience with a similar background.Desirable:oHR Domain certification would be a plus.oSuccessFactors experience is a plus.oExposure to the BPO industry.Skills / Knowledge:Excellent interpersonal skills - can build effective relationships with internal and external stakeholders at all levels.Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilience and ability to work under pressure.Good organizational, prioritization, and multi-tasking skills to deliver to deadlines.Analytical and problem-solving skills.Demonstrate high levels of confidentiality.Attention to detail & quality-driven in communications and all system transactions.Ability to deal with customer complaints professionally and escalate where appropriate.Basic leadership and coaching skills. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru
Work from Office
We are looking for a highly motivated and enthusiastic individual to join our team as a Talent Acquisition Intern in Hyderabad. The ideal candidate will have 0 to 1 years of experience. Roles and Responsibility Assist in the development and implementation of recruitment strategies to attract top talent. Conduct interviews, assessments, and evaluations to identify potential candidates. Build and maintain relationships with hiring managers, candidates, and other stakeholders. Coordinate with the recruitment team to ensure seamless execution of recruitment processes. Analyze recruitment metrics and provide insights to improve the hiring process. Ensure compliance with all relevant laws and regulations related to employment. Job Requirements Strong communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and meet deadlines. Basic knowledge of recruitment principles and practices. Proficiency in Microsoft Office and other productivity tools. Strong analytical and organizational skills with attention to detail. Ability to maintain confidentiality and handle sensitive information.
Posted 2 days ago
2.0 - 7.0 years
20 - 25 Lacs
Mumbai
Work from Office
About The Role Skill required: Talent & HR - Talent Management Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for Account Management and HR Processes- Accountable for Account talent management and development- Develop and implement a clear demand logging process for the account- Be the focal point in coordinating the demands coming from the respective projects within the account- Works closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy - Oversight of Account on-boarding, orientation, integration- Facilitate annual performance management activities for account- Provide performance support and coaching at the worksite- Work with HR Business Partners to evaluate account needs and propose HR solutions- Drives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retention- Provide oversight of all major HR processes from a client perspective- Monitor and evaluate HR trends highlighting implications for the client- Accountable for the coordination and delivery of human resource activities across the account- Act as liaison with appropriate GU/OG/GP HR leadership and other HR teamsProfessional QualitiesHR Operations ExperienceGood oral and written communication skillsAbility to identify and effectively use resourcesExcellent customer service skillsOperational Excellence skills12+ years of experience managing employee life cycle processes Critical ThinkingThorough understanding of the Service Line.Thorough understanding of Business Process OutsourcingService Delivery ExperienceMulti-cultural awareness.English requiredSpanish a plusBusiness Case DevelopmentBusiness Operations ManagementBusiness Process DesignBusiness Process ImplementationOperations ManagementProblem SolvingProcess ArchitectureQuality ManagementService Quality Management Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
3.0 - 5.0 years
4 - 8 Lacs
Navi Mumbai
Work from Office
About The Role Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for Ability to perform under pressureAdaptable and flexibleCommitment to qualityCollaboration and interpersonal skills Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Candidates with case management experience.Candidates with strong case management skillset. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
1.0 - 3.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for JOB REQUIREMENTSEducation Equivalent Bachelor or GraduateExperience1 - 2 yrs. business experience with similar background (Processes mentioned above)Knowledge of MS Office and Excel skills would be a plusKnowledge/Skills Requirements:Good organizational & prioritisation skills.Analytical and problem-solving skills.Multi-cultural awareness.Passion for customer service.Team player. Results & detail-orientedFocus on high data accuracy.Quality driven in communications and all system transactions.Strong written and verbal skills in English Language.Knowledge on Success Factors and ServiceNow will be added advantage.Core Competencies Professional QualitiesGood oral and written communication skills Ability to identify and effectively use resources Excellent customer service skillsHire To Retire, Position creation, transfers, promotions, Job Change and Data Change etc. Roles and Responsibilities: The Workforce Administration Associate will process incoming requests received through emails or any other application. These requests include resolving and/or completing service requests and working collaboratively with the team members, other internal teams, Third Party vendors or Client.Key ResponsibilitiesRead, understand and analyze client process as per the business rules.Execute the process accurately and timely as a hands-on processor.Escalate issues and seek advice when faced with complex issues/problems.Participate in client conference calls and prepare minutes of meeting. Ensure LWIs are followed and updated regularly and train the team members on process updates.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS.Always demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Goes beyond immediate requests and activities to ensure both own and related tasks are completed.Ensure and maintain the security and confidentiality of client data.Update client applications accurately and quickly in accordance with the appropriate User Guides.Understand & perform the full range of Workforce Administration processes (Employee Life cycle) which includes, onboarding the candidate, people movement & benefits administration Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparentFollow LWIs while processing & highlight any anomalies in LWIs/process documentation to the SME/Leads.Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controlsParticipate in Team building activities.Assist client with Admin activities (especially Document Mgmt.) related to Hire to Retire, Position creation, transfers, promotions, Job Change and Data Change etc.Have customer facing experience & experience of using telephony to speak with clients Qualification Any Graduation
Posted 2 days ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Skill required: Employee Services - Workday Talent Management Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementDesign, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. What are we looking for Ability to work well in a teamAdaptable and flexibleAgility for quick learningAbility to establish strong client relationshipWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
3.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
About The Role Skill required: Talent Development - Instructor-Led Training (ILT) Designation: Business Interlock Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development processThe practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners. What are we looking for Training Needs Analysis (TNA)Learning Content DevelopmentMicrosoft Office SuiteInsurance ManagementInsurance Risk ManagementAbility to perform under pressureAbility to manage multiple stakeholdersWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesTraining & Transition Experience Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
13.0 - 18.0 years
13 - 17 Lacs
Gurugram
Work from Office
We are looking for a skilled SAP SuccessFactors Consultant with expertise in Global Benefits to join our team at SteerLean. The ideal candidate will have 13 years of experience in the field. Roles and Responsibility Design and implement SAP SuccessFactors solutions for global benefits management. Collaborate with cross-functional teams to identify business requirements and develop solutions. Develop and maintain technical documentation for SAP SuccessFactors implementations. Provide training and support to end-users on SAP SuccessFactors modules. Troubleshoot and resolve issues related to SAP SuccessFactors integrations. Work closely with stakeholders to ensure seamless integration of SAP SuccessFactors with other systems. Job Requirements Minimum 13 years of experience in SAP SuccessFactors consulting, preferably with a focus on Global Benefits. Strong knowledge of SAP SuccessFactors modules, including Employee Central, EIP, and Payroll. Experience with SAP HCM and LMS is desirable. Excellent communication and problem-solving skills are required. Ability to work independently and as part of a team. Strong analytical and troubleshooting skills are necessary.
Posted 2 days ago
3.0 - 6.0 years
3 - 7 Lacs
Haryana
Work from Office
Roles and Responsibility Conduct psychological assessments and evaluations to identify personality traits and behaviors. Develop and implement psychometric tests and surveys to measure various aspects of human behavior. Analyze data from psychometric assessments to provide insights into individual personalities and behaviors. Collaborate with other teams to integrate psychometric data into product development and marketing strategies. Stay updated with the latest developments in psychology and psychometrics to improve assessment tools and methods. Provide training and support to other staff members on psychometric testing and assessment techniques. Job Requirements Strong knowledge of psychological principles and practices, including personality theory and behavioral genetics. Experience with psychometric testing and assessment tools, such as MBTI or similar instruments. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Strong communication and interpersonal skills, enabling effective collaboration with colleagues and clients. Ability to work independently and manage multiple tasks simultaneously in a fast-paced environment. Commitment to ongoing professional development and staying current with industry trends and advancements in psychology and psychometrics.
Posted 2 days ago
12.0 - 17.0 years
17 - 22 Lacs
Mumbai
Work from Office
About The Role Skill required: Talent & HR - Talent Management Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for Participate in the establishment and development of the operation, leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the clientEnsure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency etc.)Initiate, design and implement business process excellence improvementsDemonstrate, and seeks to deepen, an awareness of business / industry issues and driversMake decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Accenture s business.Provide solutions to complex business problems within the service line.Establish and maintain key relationships with the client, team leads and client management.Can act as a subject matter expert Understand and adhere to Data Protection Criteria.Demonstrates excellent client care skills.Recognized as having expert knowledge and vision for the assigned service line (Workforce Administration). Produces solutions to Develops new concepts and opportunities within their Service Line.Contributes to policy and direction setting.Excellent organizational & prioritization skills.Multi-cultural awareness.Excellent English Language communication skillsBusiness Case DevelopmentBusiness Operations ManagementBusiness Process DesignBusiness Process ImplementationOperations ManagementProblem SolvingProcess ArchitectureQuality ManagementService Quality ManagementExcellent Business Excellence knowledgeTeam PlayerExcellent Customer Service skillsAt least 8 years of HR Experience (HR Operations)Overall 12+ years of work experience in team handling role.Workday or Oracle or Success Factor Experience a plusHR Domain certification would be a plus Strong MS Office and Excel skills Proficient with Operational Excellence Practices Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved You will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 days ago
1.0 - 6.0 years
2 - 5 Lacs
Bengaluru
Work from Office
About the Role: Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice. The charter for this role will include: Conduct online telephonic and/or virtual counselling sessions with students interested in studying abroad Guide students on what courses to opt for based on their profile and interest Assist students on deciding on the universities/colleges and programs to opt for Assist in preparing and filing of their applications Guiding students on the visa process and visa applications Participate in educational activities such as exhibitions and events as and when required Ideal Persona would : 1+ years of experience in counselling students on admissions to universities and colleges in the UK, USA, Canada, Australia, Germany, NZ, Europe. Understanding of various courses and career options across various disciplines Experience of guiding students on the best course option based on the students profile and career interests Sound understanding of the admission process for Diploma, Bachelors, Post-Graduation diploma, and Masters degrees in the USA, UK, or Canada. If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.
Posted 2 days ago
3.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Angular Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are built to the highest standards of quality and functionality. You will also participate in discussions to refine project goals and contribute to the overall success of the team. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and requirements.- Engage in code reviews to ensure adherence to best practices and standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Angular.- Good To Have Skills: Experience with responsive web design.- Strong understanding of front-end development principles.- Familiarity with RESTful APIs and web services.- Experience with version control systems such as Git. Additional Information:- The candidate should have minimum 3 years of experience in Angular.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 days ago
5.0 - 8.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP HCM Payroll Good to have skills : SAP HCM Time ManagementMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications, while fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of application components. Professional & Technical Skills: - Must To Have Skills: Experience in SAP HCM Payroll and Time Management- Good To Have Skills: Experience with SAP HCM PA and OM modules- Strong understanding of payroll processing and compliance regulations.- Experience in configuring and customizing SAP HCM modules.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in SAP HCM Payroll.- This position is based at our India office.- A 15 years full time education is required.- Work week will be Sunday to Thursday Qualification 15 years full time education
Posted 2 days ago
5.0 - 8.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Angular Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical requirements. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Angular.- Strong understanding of web application development principles.- Experience with front-end frameworks and libraries.- Familiarity with RESTful APIs and integration techniques.- Ability to troubleshoot and optimize application performance. Additional Information:- The candidate should have minimum 5 years of experience in Angular.- This position is based at our Hyderabad office.- A 15 years full time education is required.- Resource need to work in Shift B(12:30pm till 10:00pm) Qualification 15 years full time education
Posted 2 days ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
About The Role Skill required: Finance & Accounting - Commercial Insurance Designation: PPSM Analyst Qualifications: Any Graduation/Master of Business Administration/Post Graduate in any discipline Years of Experience: 3 to 5 years Language - Ability: English(International) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesDeploy property and casualty insurance products that provide policy coverage to business clients through insurers commercial business lines, for example, general liability, workers compensation and so on. What are we looking for Analysis and ReportingData VisualizationData Validation and CleansingFinance Master Data ManagementBusiness Data AnalysisProblem-solving skillsAbility to manage multiple stakeholdersAbility to establish strong client relationshipResults orientationWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation,Master of Business Administration,Post Graduate in any discipline
Posted 2 days ago
5.0 - 10.0 years
10 - 18 Lacs
Pune
Hybrid
5+ years of experience in ServiceNow Developer ITSM, HRSD, CSM Integration, Implementation, any scripting language experience ITOM, ITAM, CMDB
Posted 2 days ago
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