Posted:1 week ago|
Platform:
Work from Office
Full Time
Job description:
We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging.
Responsibilities:
• Handle inbound/outbound calls and resolve candidate’s queries and complete job application.
• Respond to candidate’s queries over email/text.
• Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
• Ensure Customer Satisfaction
Requirements:
• Excellent communication skills (verbal and written).-MUST
• Proven work experience in an international contact center environment (preferably USA) in making/receiving calls.
• Experience working and delivering under strict timeline.
• Should have neutral accent
• An ability to handle sensitive and confidential information.
• Agile and flexible with work schedule. (2-way cab)
• Logical and analytical thought process.
• Willing to work in any US shift (EST/CST/MST/PST).
Artech
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